Hotel Indigo Asheville Downtown by IHG
US$160
/ night
Avg. for September
Select dates to see prices and availability
US$160
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Indigo Asheville Downtown by IHG average US$117 in the cheapest month (January) and US$225 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$117 |
| February | US$153 |
| March | US$141 |
| April | US$154 |
| May | US$165 |
| June | US$170 |
| July | US$148 |
| August | US$154 |
| September | US$160 |
| October | US$225 |
| November | US$169 |
| December | US$154 |
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A
M
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Sept · US$160
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Most expensive: October (~US$225)
Cheapest: January (~US$117)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in Asheville? This hotel has 865 square feet (80 square meters) of space consisting of conference space and a meeting room.
Dining
Satisfy your appetite at oneFIFTYone Kitchen & Bar, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Snacks are also available at the coffee shop/cafe. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Rooms
Stay in one of 116 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
With a stay at Hotel Indigo Asheville Downtown by IHG, you'll be centrally located in Asheville, steps from Basilica of Saint Lawrence and within a 5-minute walk of Harrah's Cherokee Center - Asheville. This hotel is 0.2 mi (0.3 km) from Grove Arcade and 0.7 mi (1.2 km) from The Orange Peel.
What's nearby
Asheville Pinball Museum(0.1 Miles)
Basilica of Saint Lawrence(0.2 Miles)
Harrah's Cherokee Center - Asheville(0.2 Miles)
Asheville Convention and Visitors Bureau(0.2 Miles)
Grove Arcade(0.2 Miles)
Asheville Visitor Center(0.2 Miles)
Woolworth Walk(0.3 Miles)
North Carolina Stage Company(0.3 Miles)
Fired Up Creative Lounge Ashville(0.4 Miles)
Downtown Market Asheville(0.4 Miles)
Asheville Masonic Temple(0.4 Miles)
Center for Craft, Creativity and Design(0.4 Miles)
Altamont Theater(0.4 Miles)
Black Mountain College Museum(0.4 Miles)
Aston Park(0.4 Miles)
The preferred airport for Hotel Indigo Asheville Downtown by IHG is Asheville Regional Airport (AVL)(14.5 Miles)
Parking
Restaurant
Non-smoking rooms
Valet parking
Housekeeping
Banquet facilities
Location
151 Haywood Street, Downtown Asheville, Asheville, North Carolina, United States of America
Asheville Pinball Museum (0.1 Miles)
Basilica of Saint Lawrence (0.2 Miles)
Harrah's Cherokee Center - Asheville (0.2 Miles)
Asheville Convention and Visitors Bureau (0.2 Miles)
Grove Arcade (0.2 Miles)
Asheville Visitor Center (0.2 Miles)
Guest reviews
8.8
Fabulous
Based on 1,004 verified reviews
Who stays here?
Business
21%
Couple
53%
Family
13%
Group
9%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Hotel Indigo Asheville Downtown by IHG draws praise for its walkable downtown location, friendly staff, and spacious rooms with large showers and mountain views, though recurring feedback notes highway noise, valet-only parking fees, and occasionally limited on-site dining.
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What guests think
Hotel Indigo Asheville Downtown by IHG draws praise for its walkable downtown location, friendly staff, and spacious rooms with large showers and mountain views, though recurring feedback notes highway noise, valet-only parking fees, and occasionally limited on-site dining.
Some guests report housekeeping inconsistencies and periods of renovation that reduced services. Rooms are generally modern and comfortable, with some mentions of worn furnishings, hard mattresses or temperamental AC. Overall, expect a comfortable, centrally located stay best suited to travelers who value walkability over absolute quiet.
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AI-generated summary based on recent guest reviews
Facilities
Valet-only parking is common and often considered expensive. A small bar/cafe and a gym are mentioned, with limited or no dinner service at times and occasional renovation-related disruptions.
Related guest reviews
10
Jessica
3 Jul 2025
·
Stayed 2 nights
The hotel was very clean and well-appointed from lobby to guestroom, with exceptionally friendly staff. The dinner menu was limited on account of the impacts of Hurricane Helene on staffing, but other than that you'd never know a disaster had impacted them. Breakfast was fast, friendly, and delicious. It was a great location for getting to Biltmore (8 min drive), and a five minute walk to small store shopping and restaurants. Valet parking was mandatory, yet convenient, friendly, fast, and honest. They even pulled my car up the night before so I could leave before their 6am opening time. I would absolutely stay here again, and recommend it to friends. It was also adjacent to the highway, making it easy to find after a long drive in. There was no highway noise in the lobby or my 6th floor room. The bathroom was so clean, with a gorgeous walk-in shower with dual head sprayers--the type that makes you think about renovating your own bathroom! Thank you all; it was a great stay!
The hotel was very clean and well-appointed from lobby to guestroom, with exceptionally friendly staff. The dinner menu was limited on account of the impacts of Hurricane Helene on staffing, but other than that you'd never know a disaster had impacted them. Breakfast was fast, friendly, and delicious. It was a great location for getting to Biltmore (8 min drive), and a five minute walk to small store shopping and restaurants. Valet parking was mandatory, yet convenient, friendly, fast, and honest. They even pulled my car up the night before so I could leave before their 6am opening time. I would absolutely stay here again, and recommend it to friends. It was also adjacent to the highway, making it easy to find after a long drive in. There was no highway noise in the lobby or my 6th floor room. The bathroom was so clean, with a gorgeous walk-in shower with dual head sprayers--the type that makes you think about renovating your own bathroom! Thank you all; it was a great stay!
10
V. Shanita
27 Jun 2025
·
Stayed 2 nights
Everyone was polite and respectful. Hotel has valet parking
Everyone was polite and respectful. Hotel has valet parking
10
Yiming
25 Jun 2025
·
Stayed 2 nights
Situated right by the freeway, but you could walk to downtown. I forgot which floor I was at, all I remember is from the window I could see the mountains surrounding Asheville and beautiful sunsets. Parking is also had to go through valet.
Situated right by the freeway, but you could walk to downtown. I forgot which floor I was at, all I remember is from the window I could see the mountains surrounding Asheville and beautiful sunsets. Parking is also had to go through valet.
10
David
6 Jun 2025
·
Stayed 2 nights
Nice rooms and work out facilities. Rooms have huge showers and ours had nice large windows as well. Very walkable to downtown Asheville. Don't mind the valet parking but it was very expensive. I think the site showed $30 per night but we were charged $40 per night.
Nice rooms and work out facilities. Rooms have huge showers and ours had nice large windows as well. Very walkable to downtown Asheville. Don't mind the valet parking but it was very expensive. I think the site showed $30 per night but we were charged $40 per night.
6
Craig
5 Jun 2025
·
Stayed 1 night
I was disappointing at the parking situation. I was told that there was self parking but when I got there they demanded I use the valet service charging $30 a day. Also prices for breakfast in the elevator was different from the prices at the Café.
I was disappointing at the parking situation. I was told that there was self parking but when I got there they demanded I use the valet service charging $30 a day. Also prices for breakfast in the elevator was different from the prices at the Café.
10
Leposava
2 Jun 2025
·
Stayed 1 night
This is a wonderful property all around. Just prepare for valet parking. It’s super helpful and easy
This is a wonderful property all around. Just prepare for valet parking. It’s super helpful and easy
6
Lisa
4 Apr 2025
·
Stayed 2 nights
The hotel is nice. As much as it costs to stay there, I wished they offered free coffee during the day/evening hours and free parking!! Parking or lack of parking is ridiculous. I had to pay for Valet parking daily and didn't even use my vehicle during my entire stay there.
The hotel is nice. As much as it costs to stay there, I wished they offered free coffee during the day/evening hours and free parking!! Parking or lack of parking is ridiculous. I had to pay for Valet parking daily and didn't even use my vehicle during my entire stay there.
8
Tonya
24 Feb 2025
·
Valet Parking was not listed on the hotel information sheet where the pet fee is listed, you have to go to an embedded informational page on parking and transportation. The booking site listed parking "on-site" which did not list a fee. The 3 other guests that also checked in during my time in the lobby did not know of the added fee so this is so misleading and I will be visiting again and will not stay at your establishment because of the added parking fee. I paid for the breakfast and our Saturday morning service was so slow, a waiter came to our table 3 times to ask if we have ever been served. We waited about 15plus minutes just to get a menu. The waitress brought our juice and RAN back to the bar to get straws and could not multiple task and think about what was needed for a drink. We did give them another chance on Sunday and sat waiting for menus that we decided we could not go through that wait again and left to purchase another meal while on the road.
Valet Parking was not listed on the hotel information sheet where the pet fee is listed, you have to go to an embedded informational page on parking and transportation. The booking site listed parking "on-site" which did not list a fee. The 3 other guests that also checked in during my time in the lobby did not know of the added fee so this is so misleading and I will be visiting again and will not stay at your establishment because of the added parking fee. I paid for the breakfast and our Saturday morning service was so slow, a waiter came to our table 3 times to ask if we have ever been served. We waited about 15plus minutes just to get a menu. The waitress brought our juice and RAN back to the bar to get straws and could not multiple task and think about what was needed for a drink. We did give them another chance on Sunday and sat waiting for menus that we decided we could not go through that wait again and left to purchase another meal while on the road.
10
Uta
18 Dec 2024
·
Stayed 1 night
Don't pass up this hotel! Even though it's not in the heart of downtown, it's close enough to walk everywhere. The rooms are spacious and clean. The bed is very comfortable. Some small things need attention though - the in-room coffee is the worst I've ever had. The towels are the opposite of soft and fluffy. The gym hasn't been re-stocked for towels or wipes in likely forever. If you just need a nice hotel with a great room, this is the hotel for you.
Don't pass up this hotel! Even though it's not in the heart of downtown, it's close enough to walk everywhere. The rooms are spacious and clean. The bed is very comfortable. Some small things need attention though - the in-room coffee is the worst I've ever had. The towels are the opposite of soft and fluffy. The gym hasn't been re-stocked for towels or wipes in likely forever. If you just need a nice hotel with a great room, this is the hotel for you.
8
Sharon
12 Sept 2024
·
Stayed 4 nights
Would have been nice to have a restaurant in the evenings not just breakfast. Also, seemed very short staffed.
Would have been nice to have a restaurant in the evenings not just breakfast. Also, seemed very short staffed.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback on cleanliness is mixed. Many guests found rooms very clean, but multiple reviews cite dusty or stained furnishings, leftover trash, missed housekeeping, and one serious incident involving a blood-stained mattress.
Related guest reviews
4
Trish
30 Sept 2025
·
Stayed 1 night
The location of the hotel is great, right in the midst of downtown Asheville and walkable to any restaurant, shop, or venue in the area. The staff were polite. The room, at first glance, was very nice. However, when it was time to go to sleep, I did a cursory check to the mattress (for bugs, cleanliness, etc) and realized that the mattress had a two-foot-long blood stain on the side and at the bottom (I wish I were joking). The mattress protector was also blood-stained. I was horrified, honestly. I asked to be moved to another room, which we were (we were moved from the 8th floor to the 2nd floor). After that, I wasn't comfortable, though, and I wasn't able to sleep. The staff were kind and moved us to a new room, but were very nonchalant about the whole thing. I mean, the manager had to have known that this mattress was covered in blood at one point (how could you miss that when cleaning, ya know?) and decided it was fine to let other folks stay in that room. It's not just deeply uncomfortable; it's a health and safety concern and they clearly didn't care.
The location of the hotel is great, right in the midst of downtown Asheville and walkable to any restaurant, shop, or venue in the area. The staff were polite. The room, at first glance, was very nice. However, when it was time to go to sleep, I did a cursory check to the mattress (for bugs, cleanliness, etc) and realized that the mattress had a two-foot-long blood stain on the side and at the bottom (I wish I were joking). The mattress protector was also blood-stained. I was horrified, honestly. I asked to be moved to another room, which we were (we were moved from the 8th floor to the 2nd floor). After that, I wasn't comfortable, though, and I wasn't able to sleep. The staff were kind and moved us to a new room, but were very nonchalant about the whole thing. I mean, the manager had to have known that this mattress was covered in blood at one point (how could you miss that when cleaning, ya know?) and decided it was fine to let other folks stay in that room. It's not just deeply uncomfortable; it's a health and safety concern and they clearly didn't care.
10
Jorge
21 Apr 2025
·
Stayed 1 night
The room was very nice,the only thing we didn’t like is that can be cleaner we found lost of dust accumulated on the tvs Olson there was a stain in the couch that looks like blood
The room was very nice,the only thing we didn’t like is that can be cleaner we found lost of dust accumulated on the tvs Olson there was a stain in the couch that looks like blood
8
Mazie
17 Nov 2024
·
Stayed 2 nights
Rooms facing the highway are definitely louder. Staff and dining are great. Room and bathroom are nice and clean.
Rooms facing the highway are definitely louder. Staff and dining are great. Room and bathroom are nice and clean.
6
Melissa
16 Nov 2024
·
Stayed 2 nights
There were not many guests since they just reopened, but one would think that the staff would have had this place cleaned to perfection. Not so much... Very duty, yet the staff complained that they had to work?
There were not many guests since they just reopened, but one would think that the staff would have had this place cleaned to perfection. Not so much... Very duty, yet the staff complained that they had to work?
2
Liz
17 Aug 2024
·
Stayed 3 nights
Never cleaned the room. Dirty towels in room upon arrrival. No towels given No sheets
Never cleaned the room. Dirty towels in room upon arrrival. No towels given No sheets
8
Lisa
25 Apr 2024
·
Stayed 4 nights
Would have been nice to know at time of booking that the hotel was in the middle of renovation; dusty, only two elevators and one was being used for the renovations, our room had dust inside, tv very small, bathroom is too dark for makeup. The staff however was very friendly and made great suggestions for places to visit, eat and shop.
Would have been nice to know at time of booking that the hotel was in the middle of renovation; dusty, only two elevators and one was being used for the renovations, our room had dust inside, tv very small, bathroom is too dark for makeup. The staff however was very friendly and made great suggestions for places to visit, eat and shop.
4
Collin
22 Nov 2023
·
Stayed 4 nights
The hotel is nice but over priced for what you received. Not to mention the was food from the previous guest. It was brought up and they offered nothing in return. You can not have cleanliness posting all over the hotel… Then have dirty rooms!
The hotel is nice but over priced for what you received. Not to mention the was food from the previous guest. It was brought up and they offered nothing in return. You can not have cleanliness posting all over the hotel… Then have dirty rooms!
6
Katie
18 Sept 2023
·
Stayed 1 night
This hotel looks really great online, in reality it’s not so much. We showed up early, hoping to check in(but if not it was fine). We asked if we could possibly check in and Michael at the desk acted like we had 3 heads. He was very put off by having to do his job basically. No one ever said welcome, enjoy your stay Etc. Secondly, the window to our room was tiny and faced the road. Don’t expect much of a view. Last the room wasn’t very clean. Hair and dirt in the corners, moldly bathroom ceiling and stained, dirty chair and ottoman. I wouldn’t come back here, it was a waste of money.
This hotel looks really great online, in reality it’s not so much. We showed up early, hoping to check in(but if not it was fine). We asked if we could possibly check in and Michael at the desk acted like we had 3 heads. He was very put off by having to do his job basically. No one ever said welcome, enjoy your stay Etc. Secondly, the window to our room was tiny and faced the road. Don’t expect much of a view. Last the room wasn’t very clean. Hair and dirt in the corners, moldly bathroom ceiling and stained, dirty chair and ottoman. I wouldn’t come back here, it was a waste of money.
8
Tessa
6 Aug 2023
·
Stayed 1 night
The location was great to be able to walk around downtown. The hotel seemed slightly old and not as clean as I would have expected for the price. The shower still had toothpaste from a previous guest and hair on drain.
The location was great to be able to walk around downtown. The hotel seemed slightly old and not as clean as I would have expected for the price. The shower still had toothpaste from a previous guest and hair on drain.
8
Branham
27 Feb 2023
·
Stayed 2 nights
The property is nice but our room was not clean. There were rose petals on the floor, in the shower and bath tub. The floor had obviously not been swept.
The property is nice but our room was not clean. There were rose petals on the floor, in the shower and bath tub. The floor had obviously not been swept.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and modern with large walk-in showers, soaking tubs in some units, and mountain views from higher floors. Common drawbacks include traffic noise on highway-facing sides, occasional maintenance or HVAC issues, and firm beds or missing amenities like microwaves.
Related guest reviews
10
Mike
30 Aug 2025
·
Stayed 2 nights
The balcony room has amazing views. The King suite 1 BR room had a fireplace, wet bar, and a large balcony looking at the mountains.
The balcony room has amazing views. The King suite 1 BR room had a fireplace, wet bar, and a large balcony looking at the mountains.
10
Anette
20 Jul 2025
·
Stayed 1 night
Big fresh rooms with a huge shower
Big fresh rooms with a huge shower
8
Steve
13 Jul 2025
·
Stayed 1 night
This place is convenient and nice. Our room was large and comfortable, but we reserved a room with a king-sized bed and got a queen-size instead. The area was generally quiet except for loud cars and motorcycles on Friday night. There was no way to control the AC fan, which would have helped to block out the loud cars. The AC alternated between being completely off and being extremely loud while on.
This place is convenient and nice. Our room was large and comfortable, but we reserved a room with a king-sized bed and got a queen-size instead. The area was generally quiet except for loud cars and motorcycles on Friday night. There was no way to control the AC fan, which would have helped to block out the loud cars. The AC alternated between being completely off and being extremely loud while on.
10
Andrew
7 Jul 2025
·
Stayed 1 night
Great location, room was big and nice, bathrooms AMAZING!
Great location, room was big and nice, bathrooms AMAZING!
10
Carri
7 Jul 2025
·
Stayed 3 nights
The large bathroom with soaking tub was amazing!
The large bathroom with soaking tub was amazing!
10
Iris
20 May 2025
·
Stayed 1 night
In noisy room over highway. Lots of availability in hotel and not cool
In noisy room over highway. Lots of availability in hotel and not cool
10
Saundra
25 Feb 2025
·
Stayed 2 nights
It was such a wonderful stay. The staff was just amazing. So friendly and accommodating. the room was spacious and very clean. We had breakfast on property and I highly recommend adding the meal voucher. Location was a bonus. The entire experience was perfection.
It was such a wonderful stay. The staff was just amazing. So friendly and accommodating. the room was spacious and very clean. We had breakfast on property and I highly recommend adding the meal voucher. Location was a bonus. The entire experience was perfection.
10
Kathryn
7 Aug 2024
·
Stayed 2 nights
Great sized room and staff was very helpful and friendly. The shower was huge and amazing! Was a bit nervous about the valet parking but they were very responsive and all worked out. So close to downtown we hardly needed a car at the end! Only thing I could have improved is better wi-fi!
Great sized room and staff was very helpful and friendly. The shower was huge and amazing! Was a bit nervous about the valet parking but they were very responsive and all worked out. So close to downtown we hardly needed a car at the end! Only thing I could have improved is better wi-fi!
8
Jon
7 Aug 2024
·
Stayed 1 night
Very nice hotel. Staff was great. Only downside was there was noise due to our room overlooking the highway.
Very nice hotel. Staff was great. Only downside was there was noise due to our room overlooking the highway.
10
James
24 Oct 2023
·
Stayed 3 nights
Great room with a beautiful view. Super comfortable bed. Spacious bathroom with large shower. Long vanity but only 1 sink. Perfect location for walking downtown or access to the highway.
Great room with a beautiful view. Super comfortable bed. Spacious bathroom with large shower. Long vanity but only 1 sink. Perfect location for walking downtown or access to the highway.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and accommodating across the front desk, valet, and bar teams. Some guests experienced lapses such as slow or missed housekeeping, billing or communication issues, and occasional indifferent interactions.
Related guest reviews
6
Kristin
16 Nov 2025
·
Stayed 1 night
Room didn’t have enough hot water. Concierge at check in desk told us “to grab a few snacks on the house” and then charged us for them!” Also charged us more for parking than they said.
Room didn’t have enough hot water. Concierge at check in desk told us “to grab a few snacks on the house” and then charged us for them!” Also charged us more for parking than they said.
10
Elizabeth
23 Oct 2025
·
Stayed 1 night
At check-in, the staff provided service that was excellent, friendly, and professional. The staff gave me a beautiful suite on the top floor of the property with a lovely view of the mountains. From the suite, I was able to watch the sunset behind the mountains. My stay was very pleasant and relaxing. Thank you.
At check-in, the staff provided service that was excellent, friendly, and professional. The staff gave me a beautiful suite on the top floor of the property with a lovely view of the mountains. From the suite, I was able to watch the sunset behind the mountains. My stay was very pleasant and relaxing. Thank you.
10
Julia
26 Sept 2025
·
Stayed 1 night
Hotel is very nice and clean. My boyfriend got a bad case of food poisoning, and we were worried to death they wouldn’t rent us the room again since it was Labor Day weekend. They were so nice and accommodating. They gave us the room despite the busy weekend.
Hotel is very nice and clean. My boyfriend got a bad case of food poisoning, and we were worried to death they wouldn’t rent us the room again since it was Labor Day weekend. They were so nice and accommodating. They gave us the room despite the busy weekend.
10
Michael
8 Aug 2025
·
Stayed 2 nights
Excellent staff. Michael and JR at the front desk were exceptional!!!
Excellent staff. Michael and JR at the front desk were exceptional!!!
10
Jacob
4 Jun 2025
·
Stayed 1 night
We had an amazing stay at hotel Indigo. Rob was amazing, he went above and beyond to help our family several times. Beautiful property and close to everything downtown. Great stay overall
We had an amazing stay at hotel Indigo. Rob was amazing, he went above and beyond to help our family several times. Beautiful property and close to everything downtown. Great stay overall
4
Oswaldo
30 May 2025
·
Stayed 4 nights
Pretty new and updated. Staff totally disengaged and uncaring. They are there to answer the phone. Could not recommend any thing to a guest, shrugged their shoulders about every thing. everything was an impossition all were different versions in nonconformist and extreme. Had no cash, only accepted cards. Breakfast was expensive and they brought the food, not on a tray but holding a plate on each hand and balancing by placing his thumb ON THE ACTUL FOOD. WEEK DAY BREAKFAST ENDED AT 10 AM ON WEEKENDS AT ELEVEN. THEY DONT MENTION IT AT ANY TIME "THEere IS A SIGN CLOSE TO THE ELEVEATOR AREA". With attitude and look of why are you bathering me. They were all not trainedat all in any kind of service... or their parents. They acted and dressed like hippies of the sixtiex and did not give a Darn. If we asked anything about the car they said they dont know anything about them. they said "they work for a different company so we have nothing to do w them". Of Course those attendants were better trained and much more helpful and empathetic and friendly. (because they are with a differen t company) I will never stay there again and will not recommend it to anyone. The room maids were wonderful!
Pretty new and updated. Staff totally disengaged and uncaring. They are there to answer the phone. Could not recommend any thing to a guest, shrugged their shoulders about every thing. everything was an impossition all were different versions in nonconformist and extreme. Had no cash, only accepted cards. Breakfast was expensive and they brought the food, not on a tray but holding a plate on each hand and balancing by placing his thumb ON THE ACTUL FOOD. WEEK DAY BREAKFAST ENDED AT 10 AM ON WEEKENDS AT ELEVEN. THEY DONT MENTION IT AT ANY TIME "THEere IS A SIGN CLOSE TO THE ELEVEATOR AREA". With attitude and look of why are you bathering me. They were all not trainedat all in any kind of service... or their parents. They acted and dressed like hippies of the sixtiex and did not give a Darn. If we asked anything about the car they said they dont know anything about them. they said "they work for a different company so we have nothing to do w them". Of Course those attendants were better trained and much more helpful and empathetic and friendly. (because they are with a differen t company) I will never stay there again and will not recommend it to anyone. The room maids were wonderful!
8
Tonya
24 Feb 2025
·
Valet Parking was not listed on the hotel information sheet where the pet fee is listed, you have to go to an embedded informational page on parking and transportation. The booking site listed parking "on-site" which did not list a fee. The 3 other guests that also checked in during my time in the lobby did not know of the added fee so this is so misleading and I will be visiting again and will not stay at your establishment because of the added parking fee. I paid for the breakfast and our Saturday morning service was so slow, a waiter came to our table 3 times to ask if we have ever been served. We waited about 15plus minutes just to get a menu. The waitress brought our juice and RAN back to the bar to get straws and could not multiple task and think about what was needed for a drink. We did give them another chance on Sunday and sat waiting for menus that we decided we could not go through that wait again and left to purchase another meal while on the road.
Valet Parking was not listed on the hotel information sheet where the pet fee is listed, you have to go to an embedded informational page on parking and transportation. The booking site listed parking "on-site" which did not list a fee. The 3 other guests that also checked in during my time in the lobby did not know of the added fee so this is so misleading and I will be visiting again and will not stay at your establishment because of the added parking fee. I paid for the breakfast and our Saturday morning service was so slow, a waiter came to our table 3 times to ask if we have ever been served. We waited about 15plus minutes just to get a menu. The waitress brought our juice and RAN back to the bar to get straws and could not multiple task and think about what was needed for a drink. We did give them another chance on Sunday and sat waiting for menus that we decided we could not go through that wait again and left to purchase another meal while on the road.
10
Emily
11 Jan 2025
·
Stayed 1 night
Absolutely outstanding hotel! They let me check in super early so I could get out of the snowstorm. Every area of service has been superb. Will stay here again.
Absolutely outstanding hotel! They let me check in super early so I could get out of the snowstorm. Every area of service has been superb. Will stay here again.
10
Mary Hollis
6 Jan 2025
·
Stayed 1 night
I spent 3 nights here and the staff was excellent. Michael at the front desk was helpful and accommodating, Sam the bartender was great, and my room was very comfortable.
I spent 3 nights here and the staff was excellent. Michael at the front desk was helpful and accommodating, Sam the bartender was great, and my room was very comfortable.
6
Alisia
20 Aug 2024
·
Stayed 3 nights
We were there for 3 nights. Our room was not serviced once. We asked for a service and tissue, we were out. Our room still was not serviced. We always called for our car, but were told system was down, so we always had to wait once downstairs. We will not stay here again. Darius and front staff were marvelous.
We were there for 3 nights. Our room was not serviced once. We asked for a service and tissue, we were out. Our room still was not serviced. We always called for our car, but were told system was down, so we always had to wait once downstairs. We will not stay here again. Darius and front staff were marvelous.
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AI-generated summary based on recent guest reviews
Location
Central, walkable location by downtown attractions, restaurants, and the Harrah’s Cherokee Center, with easy highway access and short drives to Biltmore. Some note interstate proximity brings street noise in highway-facing rooms.
Related guest reviews
10
Jessica
3 Jul 2025
·
Stayed 2 nights
The hotel was very clean and well-appointed from lobby to guestroom, with exceptionally friendly staff. The dinner menu was limited on account of the impacts of Hurricane Helene on staffing, but other than that you'd never know a disaster had impacted them. Breakfast was fast, friendly, and delicious. It was a great location for getting to Biltmore (8 min drive), and a five minute walk to small store shopping and restaurants. Valet parking was mandatory, yet convenient, friendly, fast, and honest. They even pulled my car up the night before so I could leave before their 6am opening time. I would absolutely stay here again, and recommend it to friends. It was also adjacent to the highway, making it easy to find after a long drive in. There was no highway noise in the lobby or my 6th floor room. The bathroom was so clean, with a gorgeous walk-in shower with dual head sprayers--the type that makes you think about renovating your own bathroom! Thank you all; it was a great stay!
The hotel was very clean and well-appointed from lobby to guestroom, with exceptionally friendly staff. The dinner menu was limited on account of the impacts of Hurricane Helene on staffing, but other than that you'd never know a disaster had impacted them. Breakfast was fast, friendly, and delicious. It was a great location for getting to Biltmore (8 min drive), and a five minute walk to small store shopping and restaurants. Valet parking was mandatory, yet convenient, friendly, fast, and honest. They even pulled my car up the night before so I could leave before their 6am opening time. I would absolutely stay here again, and recommend it to friends. It was also adjacent to the highway, making it easy to find after a long drive in. There was no highway noise in the lobby or my 6th floor room. The bathroom was so clean, with a gorgeous walk-in shower with dual head sprayers--the type that makes you think about renovating your own bathroom! Thank you all; it was a great stay!
10
Stephanie
22 Jun 2025
·
Stayed 3 nights
Hotel was clean, comfortable and convenient to downtown. I wanted a place that was walkable and this was great! I'd stay here again.
Hotel was clean, comfortable and convenient to downtown. I wanted a place that was walkable and this was great! I'd stay here again.
10
Kendal
15 Jun 2025
·
Stayed 3 nights
Great place and great location. Walking distance to all the spots in Asheville!
Great place and great location. Walking distance to all the spots in Asheville!
10
Dana
9 Jun 2025
·
Stayed 1 night
Lovely hotel. The staff were very friendly and helpful. Breakfast was delicious! Able to walk to downtown and our event venue.
Lovely hotel. The staff were very friendly and helpful. Breakfast was delicious! Able to walk to downtown and our event venue.
10
Claudia
22 May 2025
·
Stayed 3 nights
Hotel was fantastic. Staff was excellent. When visiting, it's important to note that Asheville businesses mostly open between 10a-11a. There is also not much to do at night unless you like bars. Fantastic hiking in Smokey Mountain National Park and Pisgah National Forest. Also highly recommend Biltmore Estate.
Hotel was fantastic. Staff was excellent. When visiting, it's important to note that Asheville businesses mostly open between 10a-11a. There is also not much to do at night unless you like bars. Fantastic hiking in Smokey Mountain National Park and Pisgah National Forest. Also highly recommend Biltmore Estate.
10
Heather
27 Apr 2025
·
Stayed 3 nights
Close to arena, shopping, restaurants.
Close to arena, shopping, restaurants.
10
Martin
16 Aug 2024
·
Stayed 2 nights
Very convenient. Easy walk to the Grove Arcade shopping and dining places.
Very convenient. Easy walk to the Grove Arcade shopping and dining places.
8
Tony
31 Oct 2023
·
Stayed 2 nights
The location to downtown Ashville is great with everything walking distance. The valet parking worked well and was very convenient. Our major disappointment was the noise from the freeway, it was loud and constant through our two day stay. For over $750 for a two night stay this was not good value
The location to downtown Ashville is great with everything walking distance. The valet parking worked well and was very convenient. Our major disappointment was the noise from the freeway, it was loud and constant through our two day stay. For over $750 for a two night stay this was not good value
10
Matthew
14 Jun 2023
·
Stayed 1 night
Great location with access to all the local fare!
Great location with access to all the local fare!
10
James
3 May 2023
·
Stayed 2 nights
Great modern hotel. Great location, awesome views. Right in heart of downtown Asheville. We had a great stay will definitely recommend and will return in future.
Great modern hotel. Great location, awesome views. Right in heart of downtown Asheville. We had a great stay will definitely recommend and will return in future.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed: many found it tasty or worth the voucher, while others called it overpriced or slow. Evening dining is limited or unavailable at times, with bar food described as basic and some nights lacking a chef.
Related guest reviews
8
Kelsi
12 Oct 2025
·
Stayed 1 night
Balcony view was amazing. When we went down for dinner the bartender stated that they did not have a chef that night.
Balcony view was amazing. When we went down for dinner the bartender stated that they did not have a chef that night.
10
Jessica
3 Jul 2025
·
Stayed 2 nights
The hotel was very clean and well-appointed from lobby to guestroom, with exceptionally friendly staff. The dinner menu was limited on account of the impacts of Hurricane Helene on staffing, but other than that you'd never know a disaster had impacted them. Breakfast was fast, friendly, and delicious. It was a great location for getting to Biltmore (8 min drive), and a five minute walk to small store shopping and restaurants. Valet parking was mandatory, yet convenient, friendly, fast, and honest. They even pulled my car up the night before so I could leave before their 6am opening time. I would absolutely stay here again, and recommend it to friends. It was also adjacent to the highway, making it easy to find after a long drive in. There was no highway noise in the lobby or my 6th floor room. The bathroom was so clean, with a gorgeous walk-in shower with dual head sprayers--the type that makes you think about renovating your own bathroom! Thank you all; it was a great stay!
The hotel was very clean and well-appointed from lobby to guestroom, with exceptionally friendly staff. The dinner menu was limited on account of the impacts of Hurricane Helene on staffing, but other than that you'd never know a disaster had impacted them. Breakfast was fast, friendly, and delicious. It was a great location for getting to Biltmore (8 min drive), and a five minute walk to small store shopping and restaurants. Valet parking was mandatory, yet convenient, friendly, fast, and honest. They even pulled my car up the night before so I could leave before their 6am opening time. I would absolutely stay here again, and recommend it to friends. It was also adjacent to the highway, making it easy to find after a long drive in. There was no highway noise in the lobby or my 6th floor room. The bathroom was so clean, with a gorgeous walk-in shower with dual head sprayers--the type that makes you think about renovating your own bathroom! Thank you all; it was a great stay!
8
Marcus
9 Jun 2025
·
Stayed 1 night
The hotel and staff were fantastic as always. We weren't big fans of the on-site bar / restaurant. Breakfast was way overpriced for microwaved food.
The hotel and staff were fantastic as always. We weren't big fans of the on-site bar / restaurant. Breakfast was way overpriced for microwaved food.
6
Craig
5 Jun 2025
·
Stayed 1 night
I was disappointing at the parking situation. I was told that there was self parking but when I got there they demanded I use the valet service charging $30 a day. Also prices for breakfast in the elevator was different from the prices at the Café.
I was disappointing at the parking situation. I was told that there was self parking but when I got there they demanded I use the valet service charging $30 a day. Also prices for breakfast in the elevator was different from the prices at the Café.
6
James
26 May 2025
·
Stayed 1 night
This hotel is in a good location and the rooms are large. However, the water pressure is so low that showering is difficult. Also, the breakfast offering of ordering at a bar and taking it to the table is not very convenient or pleasurable. Give me a buffet or serve me please.
This hotel is in a good location and the rooms are large. However, the water pressure is so low that showering is difficult. Also, the breakfast offering of ordering at a bar and taking it to the table is not very convenient or pleasurable. Give me a buffet or serve me please.
10
Saundra
25 Feb 2025
·
Stayed 2 nights
It was such a wonderful stay. The staff was just amazing. So friendly and accommodating. the room was spacious and very clean. We had breakfast on property and I highly recommend adding the meal voucher. Location was a bonus. The entire experience was perfection.
It was such a wonderful stay. The staff was just amazing. So friendly and accommodating. the room was spacious and very clean. We had breakfast on property and I highly recommend adding the meal voucher. Location was a bonus. The entire experience was perfection.
8
Sharon
12 Sept 2024
·
Stayed 4 nights
Would have been nice to have a restaurant in the evenings not just breakfast. Also, seemed very short staffed.
Would have been nice to have a restaurant in the evenings not just breakfast. Also, seemed very short staffed.
8
Tom
3 Sept 2024
·
Stayed 1 night
More staff needed at lobby bar.
More staff needed at lobby bar.
8
Gary
20 Dec 2023
·
Stayed 1 night
The hotel itself and the rooms are excellent, and so is the staff. The only downsides are valet parking only, and the bar food. Valet parking was overly expensive and inconvenient, with conditions put on which type of parking (day or overnight) would allow for in and out access. There’s no restaurant or kitchen, per se, so on a very rainy night I had the choice of walking in the rain to a nearby restaurant or getting a poor pizza at the bar. These are not meant to sound like complaints, simply the realities of what could make an excellent hotel an exceptional one. I would stay there again. Thanks!
The hotel itself and the rooms are excellent, and so is the staff. The only downsides are valet parking only, and the bar food. Valet parking was overly expensive and inconvenient, with conditions put on which type of parking (day or overnight) would allow for in and out access. There’s no restaurant or kitchen, per se, so on a very rainy night I had the choice of walking in the rain to a nearby restaurant or getting a poor pizza at the bar. These are not meant to sound like complaints, simply the realities of what could make an excellent hotel an exceptional one. I would stay there again. Thanks!
10
Janice
3 Apr 2023
·
Stayed 4 nights
Great service from all. Breakfast package was worth it!
Great service from all. Breakfast package was worth it!
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AI-generated summary based on recent guest reviews
10
ALI
3 weeks ago
·
Stayed 2 nights
Top notch hotel in the heart of downtown Asheville! Absolutely amazing front desk and overall staff. Truly a gem of a place that I’d highly recommend! The grove arcade and essentially all of the major areas of downtown are within a 1 mile radius. Great views of the mountains and a solid gym as well! There are so many nearby parking areas as well if you don’t want to pay the valet cost.
Top notch hotel in the heart of downtown Asheville! Absolutely amazing front desk and overall staff. Truly a gem of a place that I’d highly recommend! The grove arcade and essentially all of the major areas of downtown are within a 1 mile radius. Great views of the mountains and a solid gym as well! There are so many nearby parking areas as well if you don’t want to pay the valet cost.
10
Julie
3 weeks ago
·
Stayed 1 night
Wonderful property and Staff.
Wonderful property and Staff.
10
Ashley
3 weeks ago
·
Stayed 1 night
Fantastic stay and would definitely stay here again
Fantastic stay and would definitely stay here again
10
Kristin
3 weeks ago
·
Stayed 1 night
Great hotel. Good location and the staff were great.
Great hotel. Good location and the staff were great.
10
Ruth
9 Aug 2026
·
Stayed 2 nights
I had a great stay. Totally immaculate facility. Staff was friendly and efficient. Food good. Great location.
I had a great stay. Totally immaculate facility. Staff was friendly and efficient. Food good. Great location.
Property policies
Check-in
Check-out
From 16:00 to 23:59
Before 11:00
FAQs about Hotel Indigo Asheville Downtown by IHG
Is parking available at the property?
Parking is available on-site and is covered. Valet parking is also offered for a fee of USD 30 per day, which includes in/out privileges.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. The cost is approximately USD 15 to 30 for adults and children.
Does the property allow pets?
Pets are allowed in specific rooms only, with a maximum fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers wheelchair-accessible facilities, including limited access to public areas and registration desk. There are step-free entrances, and some rooms may have features for accessibility.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Asheville, just steps from the Basilica of Saint Lawrence and within a 5-minute walk of Harrah's Cherokee Center - Asheville. It is approximately 0.2 miles from Grove Arcade and 0.7 miles from The Orange Peel.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
Guests must contact the property in advance to reserve cribs or rollaway/extra beds. Extra-person charges may apply and vary depending on property policy.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: NO DATA
- 2026-09-17: 201.00813370452883USD
- 2026-09-18: 185.95940401054384USD
- 2026-09-19: 181.65975944671632USD
- 2026-09-20: 118.24007658859254USD
- 2026-09-21: 129.98352208412172USD
- 2026-09-22: 130.89081000000002USD
- 2026-09-23: 157.9138585777283USD
- 2026-09-24: 187.08882303047181USD
- 2026-09-25: 297.0499214761353USD
- 2026-09-26: 341.38339348373415USD
- 2026-09-27: 117.11283000000002USD
- 2026-09-28: 151.55778USD
- 2026-09-29: 156.15044USD
- 2026-09-30: 216.36608447166444USD
- 2026-10-01: 204.03380496658326USD
- 2026-10-02: 398.37064731445315USD
- 2026-10-03: 398.37064731445315USD
- 2026-10-04: 120.557325USD
- 2026-10-05: 145.816955USD
- 2026-10-06: 157.298605USD
- 2026-10-07: 181.1421952006531USD
- 2026-10-08: 212.99138758811952USD
- 2026-10-09: 354.6618544334412USD
- 2026-10-10: 385.4672461230469USD
- 2026-10-11: 209.61089171447756USD
- 2026-10-12: 158.25060295433045USD
- 2026-10-13: 169.92842000000002USD
- 2026-10-14: 192.73004906158448USD
- 2026-10-15: 244.40798582611086USD
- 2026-10-16: 508.59157905960086USD
- 2026-10-17: NO DATA
- 2026-10-18: 196.67891604316713USD
- 2026-10-19: 178.79122154472353USD
- 2026-10-20: 192.70862258155825USD
- 2026-10-21: 210.60346507987978USD
- 2026-10-22: 300.0276240527344USD
- 2026-10-23: 562.309008377533USD
- 2026-10-24: 443.9377800068665USD
- 2026-10-25: 119.31499210945131USD
- 2026-10-26: 144.17769788093568USD
- 2026-10-27: 153.27417595108034USD
- 2026-10-28: 175.82779744827272USD
- 2026-10-29: 189.7380504852295USD
- 2026-10-30: 218.55116496376039USD
- 2026-10-31: 211.26236000000003USD
- 2026-11-01: 106.49569379405976USD
- 2026-11-02: 123.61462791347505USD
- 2026-11-03: 136.35429961257935USD
- 2026-11-04: 152.63719805999756USD
- 2026-11-05: 156.528372973938USD
- 2026-11-06: 297.0499214761353USD
- 2026-11-07: 296.0573656303406USD
- 2026-11-08: 116.09025430667879USD
- 2026-11-09: 132.654622768898USD
- 2026-11-10: 124.79703498641969USD
- 2026-11-11: 139.7382731283188USD
- 2026-11-12: 149.99953354621888USD
- 2026-11-13: 258.29682990264894USD
- 2026-11-14: 260.27482863357545USD
- 2026-11-15: 107.50093383571625USD
- 2026-11-16: 120.87360647499085USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 50.00 per accommodation, per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Limited housekeeping is provided every 2 days.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
- Covered valet parking fee: USD 30 per day (in/out privileges)
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Valet parking
Housekeeping
Banquet facilities
Services
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Express check-in/check-out
24-Hour Front Desk
General
Restaurant
Non-smoking rooms
Allergy-free room available
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Free wi-fi
Activities
Golf course (nearby)
Cycling
Fishing
Horse riding
Canoeing
Hiking
Outdoor Furniture
Fitness Center (nearby)
Parking
Parking
Valet parking
Parking Onsite