Name: Cancun Bay All Inclusive Hotel
Address: Boulevard Kukulkan Km 3, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 7.77

Guest reviews

7.8

Good

Based on 1,211 verified reviews

Who stays here?

Business

2%

Couple

33%

Family

40%

Group

18%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Across many recent reviews, Cancun Bay All Inclusive Hotel is described as a small, budget-friendly beachfront property with very friendly staff, basic rooms, limited dining variety, and a small bay beach, offering a relaxed atmosphere but some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Kim

7 Apr 2026

·

Stayed 9 nights

What made me choose this hotel initially is its size. Since booking there has been a partial refit which has made the hotel look much fresher. We were upgraded to Master Suite. This was a nice gesture, but as there were only 3 of us we spoiled for space. I would say that this isn't what most people would think is a suite. It has 2 bedrooms one of which is ensuite and a further 2 sleeping areas which surround an area with a table & chairs, along with a sort of kitchen area with a sink, coffee maker and fridge. The beach and pool areas are lovely. Never overcrowded

6

Gilbert R.

11 Mar 2026

·

Stayed 6 nights

Some stuff nice some stuff was not and the food‘s gotta go. The food need more taste.

8

Marian

12 Feb 2026

·

Stayed 7 nights

The room was always spotless. There was a water leak in our bathroom which was mildly annoying- we had to put on sandals to go to the bathroom in the night. The food was good and the waiters were fantastic.

10

Stephanie

11 Feb 2026

·

Stayed 5 nights

This is our fourth time staying at Cancun Bay Resort. Our room was always clean, the restaurants are great and the margaritas are 10/10. Our server, Ramses, made this trip fabulous and our bartender, Jordan, recognized us from previous years. As per usual, we I’ll be back again

8

Seth

10 Feb 2026

·

Stayed 3 nights

Staff was very attentive, food was pretty decent for all inclusive.

Boulevard Kukulkan Km 3, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

Located in Cancun (Zona Hotelera), Cancun Bay All Inclusive Hotel is within a 5-minute drive of Langosta Beach and Plaza Las Americas. This beach property is 3.1 mi (5 km) from Tortuga Beach and 4.4 mi (7.1 km) from Ultramar Ferry Puerto Juárez.

Playa Tortugas(0.2 Miles)

Nichupté Lagoon(0.3 Miles)

Las Perlas Beach(0.5 Miles)

Escénica Tower(0.5 Miles)

Jardín del Arte(0.7 Miles)

Langosta Beach(1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 12:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, although it may be limited.

Breakfast is included in the all-inclusive package, featuring a variety of options. Specific serving hours are not detailed.

No pets or service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is by 12:00 PM. Early check-in is available for a fee, subject to availability, while late check-out incurs a fee of USD 55, also subject to availability.

Yes, airport shuttle services are available, but specific pricing and arrangements are not detailed.

The property has limited wheelchair accessibility, including elevators and step-free entrances. However, specific details on accessible facilities are not provided.

The hotel is located in Cancun's Zona Hotelera, within a 5-minute drive of Langosta Beach and Plaza Las Americas. It is approximately 3.1 miles from Tortuga Beach and 4.4 miles from Ultramar Ferry Puerto Juárez.

Yes, there are 2 outdoor swimming pools available for guests, with access from 8:00 AM to 6:00 PM. There is also an indoor pool.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Cancun Bay All Inclusive Hotel

Amenities

Property description

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Guest reviews