Hotel Colonial Playa del Carmen - Image 1

Hotel Colonial Playa del Carmen

Name: Hotel Colonial Playa del Carmen
Address: Ave. 20 norte lote 33 entre calles, 2 y 4 norte, Col. Centro., Playa del Carmen, Quintana Roo, Mexico
Rating: 7.25

"Delicious breakfast"

"Great location"

"Loved the swimming pool"

"Immaculate rooms"

"Happy with the shower"

Amenities

Airport shuttle
Swimming pool
Non-Smoking Rooms
Tour Desk
Pool Outdoor
Luggage Storage

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Property description

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This Colonial aparthotel also features tour/ticket assistance and a b...

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Guest reviews

7.3

Good

Based on 1,222 verified reviews

Who stays here?

Business

Couple

32%

Family

31%

Group

23%

Solo

What guests think

AI-generated summary based on recent guest reviews

At Hotel Colonial Playa del Carmen, travelers consistently praise the central, walkable location near Quinta Avenida and the beach, the attractive courtyard pool, and generally friendly staff, describing solid value for straightforward stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Marlin

31 Oct 2025

Stayed 1 night

The room was clean, the AC worked perfectly, the staff was friendly, the only issue was the shower head needs to be cleaned or replaced. Very kittle waste for the shower

Ron

15 Oct 2025

Stayed 1 night

Very quiet and clean

ronald

17 Aug 2025

Stayed 1 night

Great place!!

MARIA ELENA

29 Jul 2025

Stayed 10 nights

My stay was great

Esme

26 Jul 2025

Stayed 3 nights

LOVED IT

Ave. 20 norte lote 33 entre calles, 2 y 4 norte, Col. Centro.

Location

A stay at Hotel Colonial Playa del Carmen places you in the heart of Playa del Carmen, within a 10-minute drive of Gran Coyote Golf and Xplor Theme Park. This aparthotel is 5.9 mi (9.5 km) from Xcaret Eco Theme Park and 6.1 mi (9.8 km) from El Camaleón Mayakoba Golf Course.

Mercado Playa del Carmen(0.2 Miles)

Quinta Avenida(0.2 Miles)

Central Square(0.2 Miles)

Chabad Playa del Carmen(0.2 Miles)

Riviera Gran Casino(0.3 Miles)

Playa del Carmen Main Beach(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Cooked-to-order breakfasts are available daily from 7:30 AM to 12:30 PM for a fee of approximately MXN 135 for adults and children.

Check-in is from 3:00 PM until 6:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance if arriving after 6:00 PM.

The property is located in the heart of Playa del Carmen, within a 10-minute drive of Gran Coyote Golf and Xplor Theme Park, and is approximately 5.9 mi (9.5 km) from Xcaret Eco Theme Park and 6.1 mi (9.8 km) from El Camaleón Mayakoba Golf Course. Nearby attractions include Mercado Playa del Carmen, Quinta Avenida, and Playa del Carmen Main Beach, all within 0.5 km.

Yes, the property features an outdoor swimming pool, which is operational from 9:00 AM to 9:00 PM. It is noted that the pool is seasonal.

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