Hacienda Real del Caribe Hotel - Image 1

Hacienda Real del Caribe Hotel

Name: Hacienda Real del Caribe Hotel
Address: Avenida 10 Esquina Calle 10 Norte, Downtown Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 8.05

"Well-appointed bathroom"

"Great location"

"Ample-sized rooms"

Amenities

Airport shuttle
Swimming pool
Non-Smoking Rooms
Babysitting / Child Services
Room Service
Tour Desk

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Property description

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services. Getting to ...

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Guest reviews

8.1

Very good

Based on 969 verified reviews

Who stays here?

Business

Couple

45%

Family

26%

Group

21%

Solo

What guests think

AI-generated summary based on recent guest reviews

Hacienda Real del Caribe Hotel draws praise for its central, walkable location near Fifth Avenue, the beach, and transport, plus generally spacious rooms and a charming courtyard pool for travelers seeking value and easy access to Playa del Carmen.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Orlando

3 weeks ago

Stayed 3 nights

Terrible!!

Predrag

4 weeks ago

Stayed 1 night

Thomas Paul

5 Mar 2026

Stayed 1 night

All good and great location

PEDRO

2 Feb 2026

Stayed 7 nights

Todo excelente

Jaskirat

27 Jan 2026

Stayed 3 nights

Room size was big and also the location is perfect if you want to enjoy night life of Playa. We loved it.

Avenida 10 Esquina Calle 10 Norte, Downtown Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexico

Location

With a stay at Hacienda Real del Caribe, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.

3D Museum of Wonders(0.1 Miles)

Calle 12(0.1 Miles)

Riviera Gran Casino(0.1 Miles)

Chabad Playa del Carmen(0.1 Miles)

Quinta Avenida(0.1 Miles)

Frida Kahlo Museum(0.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 22:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee of approximately USD 10 for adults and USD 8 for children.

No pets and no service animals are allowed at this property.

Check-in is from 4:00 PM until 10:00 PM, and check-out is at 12:00 PM. Early check-in is available for a fee of USD 20, subject to availability, and late check-out is also available for a fee, subject to availability.

Airport shuttle services are available for a fee of USD 85 per vehicle (one-way, maximum occupancy 2) and USD 25 per child (one-way, ages 1 to 7). Guests must contact the property with arrival details before travel to arrange the transfer.

The hotel is centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Main Beach. It is approximately 0.8 miles from Mamitas Beach and 0.9 miles from Playa del Carmen Maritime Terminal.

Yes, the hotel features an outdoor swimming pool, which is accessible from 8:00 AM to 9:00 PM.

Children are allowed at the property, but specific age policies for free stays are not provided.

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