JW Marriott San Antonio Hill Country Resort & Spa

Name: JW Marriott San Antonio Hill Country Resort & Spa
Address: 23808 Resort Parkway, San Antonio, Texas, United States of America, San Antonio, Texas, US
Price range: US$418–US$1,189 per night
Rating: 8.77

US$369

/ night

Avg. for September

JW Marriott San Antonio Hill Country Resort & Spa - Image 1

JW Marriott San Antonio Hill Country Resort & Spa - Room

JW Marriott San Antonio Hill Country Resort & Spa - View from room

JW Marriott San Antonio Hill Country Resort & Spa - Reception

Prices for JW Marriott San Antonio Hill Country Resort & Spa

Select dates to see prices and availability

US$369

/ night

Avg. for September

Monthly average prices

Nightly prices at JW Marriott San Antonio Hill Country Resort & Spa average US$342 in the cheapest month (December) and US$689 in the most expensive month (April), based on the last 12 months.

Average nightly price at JW Marriott San Antonio Hill Country Resort & Spa by month, last 12 months (USD)
Month	Average price
January	US$362
February	US$402
March	US$421
April	US$689
May	US$529
June	US$632
July	US$474
August	US$356
September	US$369
October	US$439
November	US$370
December	US$342

Most expensive: April (~US$689)

Cheapest: December (~US$342)

About this property

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor pools or 2 hot tubs. This hotel also features complimentary ...

Amenities

Business amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 260000 square feet (24155 square meters) of space consisting of a conference center and 19 meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Enjoy Tex-Mex cuisine at Cibolo Moon, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available for a fee.

Rooms

Make yourself at home in one of the 1002 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Location

With a stay at JW Marriott San Antonio Hill Country Resort & Spa in San Antonio, you'll be 11.7 mi (18.8 km) from Morgan's Wonderland and 15.4 mi (24.9 km) from The Shops of La Cantera. This family-friendly hotel is 16.6 mi (26.7 km) from Six Flags Fiesta Texas and 17.5 mi (28.2 km) from San Antonio Zoo and Aquarium.

What's nearby

TPC San Antonio(0.3 Miles)
Bulverde Village Park(2.2 Miles)
Summit Church(2.8 Miles)
Village at Stone Oak(2.9 Miles)
Stone Ridge Market(4.1 Miles)
Baptist Emergency Hospital(4.8 Miles)
Saddle Mountain Park(5.2 Miles)
Lookout Canyon Community Park(5.2 Miles)
Stone Oak Park(5.3 Miles)
Stone Canyon Crossing(5.5 Miles)
Stone Creek Village(5.5 Miles)
Canyon Springs Golf Club(5.7 Miles)
Alta Vista(5.9 Miles)
Shops at Hardy Oak(6.2 Miles)
Texas Med Clinic(6.4 Miles)
The nearest major airport is San Antonio International Airport (SAT)(13.7 Miles)

Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk

Show all

Location

23808 Resort Parkway, San Antonio, Texas, United States of America

TPC San Antonio (0.3 Miles)

Bulverde Village Park (2.2 Miles)

Summit Church (2.8 Miles)

Village at Stone Oak (2.9 Miles)

Stone Ridge Market (4.1 Miles)

Baptist Emergency Hospital (4.8 Miles)

More location info

Room options

Deluxe Room, 1 King Bed with Sofa Bed, Balcony (Mobility Hearing Access, Transf Shower)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

463 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 1 King Bed with Sofa Bed, Balcony (Hearing Accessible)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

463 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 1 King Bed with Sofa Bed, Balcony

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

463 ft²

Balcony

Air Conditioning

Heating

Separate Bathtub and Shower

Deluxe Room, 1 King Bed with Sofa Bed, Balcony

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

463 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Bathtub and Shower

Studio Suite, 1 Bedroom, Golf View

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

890 ft²

Balcony or Terrace

Air Conditioning

Heating

Separate Living Room

Room, 2 Queen Beds

Room details

2 Large Double Beds

Sleeps 5

463 ft²

Air Conditioning

Heating

Separate Bathtub and Shower

Deluxe Room, 2 Queen Beds, Balcony

Room details

2 Large Double Beds

Sleeps 5

463 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Bathtub and Shower

Signature Room, 1 King Bed with Sofa Bed

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

460 ft²

Balcony or Terrace

Air Conditioning

Heating

Separate Bathtub and Shower

Deluxe Room, 2 Queen Beds, Balcony (Hearing Accessible)

Room details

2 Large Double Beds

Sleeps 5

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 2 Queen Beds, Balcony (Mobility Hearing Access, Roll-In Shower)

Room details

2 Large Double Beds

Sleeps 5

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 1 King Bed with Sofa Bed

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

463 ft²

Air Conditioning

Heating

Separate Bathtub and Shower

Executive Suite, 1 King Bed with Sofa Bed, Balcony

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

898 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Living Room

Signature Room, 2 Queen Beds (Balcony)

Room details

2 Large Double Beds

Sleeps 5

463 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Bathtub and Shower

Executive Suite, 1 King Bed with Sofa Bed, Balcony (Hearing Accessible)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 1 King Bed with Sofa Bed, Balcony (Mobility Hearing Access, Roll-In Shower)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

463 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Bathtub and Shower

Parlor Suite, 1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 3

898 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 2 Queen Beds, Balcony

Room details

2 Large Double Beds

Sleeps 5

463 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 2 Queen Beds, Balcony (Hearing Accessible)

Room details

2 Large Double Beds

Sleeps 5

Air Conditioning

Heating

Separate Bathtub and Shower

Signature Room, 1 King Bed with Sofa Bed (Mobility Hearing Access, Transf Shower)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 1 King Bed with Sofa Bed, Balcony (Mobility Hearing Accessible, Tub)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

463 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Bathtub and Shower

Executive Suite, 1 King Bed with Sofa Bed, Balcony (Mobility Hearing Access, Roll-In Shower)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 1 King Bed with Sofa Bed, Balcony (Mobility Hearing Access, Transf Shower)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 5

463 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Bathtub and Shower

Room, 2 Queen Beds, Balcony (Mobility Hearing Access, Transf Shower)

Room details

2 Large Double Beds

Sleeps 5

463 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Bathtub and Shower

Guest reviews of JW Marriott San Antonio Hill Country Resort & Spa

8.8

Fabulous

Based on 1,004 verified reviews

Who stays here?

Business

29%

Couple

16%

Family

48%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At JW Marriott San Antonio Hill Country Resort & Spa, reviewers consistently praise the expansive waterpark, lazy river, and family-friendly activities, along with generally friendly staff and a beautiful Hill Country setting that feels like a self-contained getaway.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Common drawbacks include high prices for food and extras, plus parking that is charged and often difficult or far. Several reviews note crowds and noise during busy periods, mixed service at check-in and bars, and occasional maintenance or room issues such as uncomfortable beds, dated furnishings, or sporadic phone and Wi-Fi problems. Expect a lively, family-oriented resort stay with lots to do on site.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The waterpark with lazy river, multiple pools (including an adult area), slides, golf, spa, and many on-site activities are frequent highlights. Recurring issues include paid and limited parking, crowding or shortages of chairs or tubes, occasional pool debris or cold water, and some venues closing early or seasonally.

Related guest reviews

Cheryl

14 Jul 2025

Stayed 1 night

Wonderful. My only complaint was that the metal gates at the lazy river entrances are rusted out at the bottom and super sharp. It is a hazard for bare feet. Seems like a lawsuit waiting to happen.

Christopher

16 Sept 2025

Stayed 1 night

Waterpark was amazing! Pool area was nice and spacious. Had a great time!

Ken

30 Aug 2024

Stayed 3 nights

Definitely has a huge problem with bees everywhere

Alice

21 Jul 2024

Stayed 2 nights

So many pools. The adult infinity pool was just wonderful overlooking the golf course and nature. The lazy river was so much fun as well as the various slides. I like the fact that there were activates you would do. Live band was good as well.

Rita

7 Jul 2025

Stayed 1 night

Great water park. Wonderful lazy river.

SHERYLL

14 Jul 2025

Stayed 2 nights

My family comes every summer. Plenty of things for the kids to do! Pools, slides & Lazy River are the best!! Always clean, staff is exceptional!! Beautiful property!

Kathryn

30 Nov 2024

Stayed 3 nights

I stay here every year and it is always an amazing experience. No one does hospitality like Marriott, and the JW Resort is just top notch. I enjoy the spa, the ladies there are amazing. Me and my family of about 80 spend every Thanksgiving here and always love it.

Zachary

1 Sept 2025

Stayed 2 nights

Parking is awful. Spend 20min finding a spot to park. Everything else was great.

Jocelyn

14 Mar 2024

Stayed 3 nights

The resort is amazing! There’s a lot of pools and slides and fun activities for kids. My only complaint is the parking. They charge a parking fee but it’s so hard to find parking.

rodolfo

2 Sept 2024

Stayed 2 nights

pool area service was great. cleanliness was good. lots of children activities overall great first time experience

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and grounds clean or immaculate, but reports also mention ants or roaches, debris in the lazy river, a dirty family pool at times, musty odors, and some worn or rusty areas.

Related guest reviews

Viviana

20 Oct 2025

Stayed 1 night

Clean room

Danielle

17 Aug 2025

Stayed 2 nights

The idea of the place is wonderful. I took my 3 granddaughters, 5, 3, and 1 here on a mini vacation. The good: the children’s pool and slides were wonderful for all 3. We spent a whole day there. There was plenty of seating around all the pools. There were several options for food including 3 eateries, and room service - all priced as expected. The room was comfortable and accessible. Room service and housekeeping staff were pleasant and kind. The staff on checkout were great! The not so good - the two different women I dealt with at check in were flat out rude and have no business being in customer facing jobs. The self parking just sucks. Parking in sections 2 and 3 force you to walk up and down hill - with a family with wagons and strollers this not NOT convenient, not to mention that getting on the sidewalk while crossing the street was a challenge as there was no ramp access - meaning I had to literally lift the wagon with kids in it up onto the sidewalk while headed uphill - fun times. The family pool was constantly dirty. While I understand trees and such, have someone skim the pool. While we had a pleasant time, there is definitely room for improvement especially given the cost.

Max

21 Jul 2023

Stayed 4 nights

I saw a roach one morning in the restroom. For such a high end hotel, this is not good.

Rey

25 Jul 2025

Stayed 2 nights

Property was immaculate

Kent

8 Sept 2024

Stayed 2 nights

Enjoyed my stay for the most part, but I did not enjoy the ants in my bed. Got bitten a few times. Had to sleep on top of the covers to avoid being bitten any further. Brought it to the staff's attention after the first night, but the problem was not solved. At checkout there was an employee with bug killer on my floor. The person at check out said they had similar complaints from other guests that weekend. I realize with it being Labor Day weekend that there probably wasn't another room they could move me too. I basically tried to avoid my room as much as possible by staying by the pool. Would have been an awesome experience, but ants in the bed is a big problem.

SHERYLL

14 Jul 2025

Stayed 2 nights

My family comes every summer. Plenty of things for the kids to do! Pools, slides & Lazy River are the best!! Always clean, staff is exceptional!! Beautiful property!

Raul

27 May 2024

Stayed 1 night

There were roaches in the balcony. To be a resort it is not acceptable. We were in room 5183.

Michelle

25 Sept 2024

Stayed 3 nights

Everything was great. We swam at the facility and were taken care of perfectly. The only thing is that maybe some different kind of cleaning supplies should be used. The room we were in smelled a bit musty.

Jennifer

9 Aug 2025

Stayed 1 night

We went on a very busy day. However, there was absolutely no parking. We were forced to use valet. Upon arrival we checked our bags so we could use the pool. When we got our room, the bellhop brought up our bags and we immediately noticed that a cell phone was missing from our bags. We called security, we filed a report online for their suggestion, we also called the bell service, and spoke with the front desk. Since I felt like there was nothing further I could do from my room I went down myself. We just arrived and I was trekking all over the hotel. I finally went downstairs and talked to the valet, just in case the phone fell out in the car, and as I was talking to the bell service, one of the bellhops that brought us the luggage remembered that he heard something fall in the closet. He said it sounded like a cell phone! So he and another gentleman went to go look in the closet for the cell phone. They came back and said they couldn’t find it. I went to the front desk to discuss it with them and they had the phone there. The place was incredibly expensive, that’s to be expected. However, paying $11 for a tiny dipping dots cup. That was also eight dollars from a vending machine inside seemed astronomical. Furthermore, we felt the lazy river could be much cleaner. At the end of the evening, I was surprised that they weren’t using nets to collect the incredible amount of leaves and debris that were floating in the lazy river both Friday and Saturday when we used it.

Rodolfo

23 Jun 2024

Stayed 1 night

Pool is bad condition in the edge

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AI-generated summary based on recent guest reviews

Rooms

Some guests found rooms comfortable with nice views or balconies, but others report hard mattresses and flat pillows, noise near halls or elevators, dated or basic decor, A/C or phone issues, and mismatches between booked and assigned room types.

Related guest reviews

Anyssa

5 Aug 2025

Stayed 3 nights

The food is pricy but worth it. The pizza is a must to get. Bring your own pillow. Be prepared for noise and kids everywhere. Very family friendly hotel but still some good areas for adults to mingle. The water slides/pool areas are very nice and clean. All of the staff is super friendly. Go early if you don’t want to fight over a tube for rides.

Amber

25 Aug 2024

Stayed 1 night

The pool area is large, fun and the views from room are great. 18 Oaks food excellent. Each person we encountered was nice, but would have liked better communication ability. Maybe the system is antiquated. It took a lot of menu choices and time to get someone on the phone to help you once on property. It’s a large property and you feel it. The phone in the room didn’t work. The beds were not very comfortable and the pillows are BAD. Bring your own! This was a major downfall, when I book a high end room I expect the sleep experience to be great and it was not just “ok”, it was kinda bad.

Summer

10 Aug 2025

Stayed 2 nights

For the price, we expected a luxurious experience and our stay really missed the mark. It was so terribly loud everywhere in the hotel. Kids running up and down halls constantly. We couldn’t find a vending machine that worked. There was only one sit down breakfast restaurant so the wait in the morning wasn’t worth it. I think this hotel is a good option for families but wouldn’t recommend if you don’t have kids or want a restful weekend.

Virginia

25 Aug 2023

Stayed 2 nights

A/C was not working properly in our room. Really loud conversations out in the hall woke us up really early. Self parking was a very long walk. The resort had a golf cart out in the parking lot area and they did not offer to take me to my vehicle. Instead, they just let me walk in the hot sun. The starbucks inside the resort was closed by 3:30PM. Other guest were smoking in public space areas.

Sarah

31 Jul 2023

Stayed 1 night

This is no doubt a fun spot for a family getaway, but I was disappointed with two things. The first problem was parking. You can pay $45 for valet or drive in circles around the parking lot for 45 minutes looking for a spot and maybe find something a 10-minute walk away. Really annoying when there's an empty parking garage right there and only a handful of public parking spaces. Secondly, this room was advertised to sleep 5 people but really only slept 3. There was a queen (great for two) and a full-size sofa pull-out bed (maybe fits two). The pull-out bed was so uncomfortable (you could feel every spring in the mattress and bar on the bed) my son ended up sleeping on the floor. That was rather infuriating (and ruined my ability to sleep) considering how much we paid for the room. Come on Marriott, you can do better than that.

Joanne

22 Jul 2024

Stayed 1 night

Nice place to stay one or two nights, but room condition is so limited and old for what I paid. Kids liked to play in the water park.

Kelli

23 Apr 2024

Stayed 2 nights

Beautiful location and great food. Beds and pillows uncomfortable. Other than that very enjoyable.

duane

29 Dec 2024

Stayed 2 nights

Great hotel and atmosphere. Service fees, resort fees, fees fees fees are added to your bill the minute you arrive so be prepared. The beds are the absolute hardest beds I’ve ever slept in, they were so hard we couldn’t sleep. We were all glad to get home ti get some rest.

Sara M. Ortiz

30 Apr 2023

Stayed 2 nights

The beds are terrible. Husband and I woke up with back pain.

Regina

9 Jul 2025

Stayed 2 nights

Great stay and great customer service from check in to check out. My family and I will definitely be back! We had a room right off the elevators and it was very noisy. I wish I would have requested to change rooms but we had already settled in. I won’t make this mistake next time.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating, and helpful across the property. However, guests also report inconsistent experiences, including check-in errors or delays, slow or overwhelmed valet, mandatory bell service, billing issues, and difficulty reaching departments by phone.

Related guest reviews

Amir

9 Dec 2024

Stayed 2 nights

Valet service was slow and overwhelmed. Property was way too busy making all available services slow.

Monica

28 Jun 2025

Stayed 2 nights

Customer service was very poor. I was charged the deposit for incidentals twice and they were unable to remove the extra charge, mind you i stayed multiple days therefore each day was $100

Gheorghina

1 Sept 2025

Stayed 2 nights

The staff was excellent and willing to make you feel comfortable and if it’s necessary to adjust your room

Holly

17 Aug 2025

Stayed 2 nights

Excellent service throughout!

Laura

8 Jun 2025

Stayed 1 night

This was such a nice stay! Daisy at the front desk was so welcoming and kind!! We walked to our room after check in talking about how that was the most welcoming hotel check in we’ve ever experienced. To our delight and shock, we came back to our room later in the afternoon to a kind note and goodies wishing me a happy birthday! Never had such a personalized and kind gesture. Thank you Daisy!!

Liam

27 Apr 2025

Stayed 1 night

Navigating the check-in process was a bit rocky. Initially, the first receptionist didn't request identification and promptly handed over our key after I stated my name. There was also a slight discrepancy regarding the length of our stay, which was quickly corrected. However, upon reaching our assigned room, we were surprised to find it already occupied. We returned to the front desk and spoke with a different receptionist who apologized for the error, explaining that another guest shared my name. She reconfirmed our one-night reservation and provided new keys. Unfortunately, these keys failed to grant us access to the second room. Finally, we approached the platinum/gold reception desk versus the regular receptionist line and Ken was incredibly apologetic. She acknowledged the inconvenience, generously upgraded our room, and thankfully, these keys worked. This series of issues was particularly frustrating considering our early 2 am wake-up, a 5-hour drive to the airport, and our arrival at the hotel around 3 pm, with a wedding to attend at 6 pm.

Bruce

21 May 2023

Stayed 1 night

The internal phone system needs to be better. Communication- for anything mildly complicated - was problematic. For example, I left a hat in the golf pro shop after my round. That afternoon I tried to call the shop and couldn’t get thru, “out of order”, then “voicemail full”. Called the front desk to get thru and nothing successful. The next day, plans re. breakfast were changed immediately after we ordered room service. I clicked on the linked phone number to cancel my order and got “out of order” then tried 4 times to various property #’s. Had to go thru the front desk. Ultimately both situations were resolved, but I had to work extremely hard to communicate with different staff.

Karen

17 Mar 2025

Stayed 1 night

The mandatory bell service is very annoying. Both arriving and leaving, we were in a rush (arriving because we were only staying one night and wanted the kids to experience the pool) and leaving because I had just found out my dad was close to passing and I needed to get to the airport asap. Both times, we had to wait on the darn bellman with the dolly, which really upset me. Guests should have the option to take up their own luggage. It’s really offensive that this is not an option. The hotel was fabulous except for this one thing

Shannon

22 Jul 2024

Stayed 2 nights

We had a nice stay with some things you wouldn’t expect from an upscale hotel. First there was the checkin line which took 20 minutes. Then we were double booked into someone else’s room. When we went back to the desk, they seemed put off and treated us like it was our fault. No apology. No drink voucher or anything. Checkout also had a line. Food was mediocre and overpriced. Waterpark was great. Hotel was beautiful. All the common areas are loud and crowded.

Bruce

25 May 2023

Stayed 2 nights

Everything was great.. except communication. Could not easily call to golf shop from my room; could not easily reach room service; after checking out, had a question re. bill - could not easily talk to accounting. The phone process/ system/ experience was poor

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AI-generated summary based on recent guest reviews

Location

Scenic Hill Country setting with views, trails, and a resort feel away from the city. Limited dining nearby and uphill walks from distant parking are noted.

Related guest reviews

Phillip

28 Jun 2024

Stayed 2 nights

The only problem we had was the walk from your car to the facility. When we checked in on Friday they had all kinds of golf carts taking up to the property but that was the only time . We left on Sat. Evening and had to park along ways from the facility and had to walk in the heat all up hill . Same problem when we checked out . Had to walk a long ways just to get the car .

Ricardo

11 Aug 2025

Stayed 2 nights

it's a great place, to relax and enjoy the view from the balcony. Very comfortable place. the food was good, good option for diner! I don't like was, the Hotel was not responsibility, the item I forgot , which I leaf the Hotel 10.30 am and I get home 2.30 pm , I called to said I forgot an blue shirt ( Blue shirt was there) and one hour later , I called back again and I said I forgot an Polo White shirt , and told me is nothing there ,(only was there the blue shirt short sleeve) I know 100 % I leaf there in the Closet . and for me was weird because the room was clean yet I understand is my responsibility, is my foul, for not make sure, I have all my Items . But overall was a great place , me and my son we got an wonderful time,, for sure we come back again. Thank you

Peggie

2 Sept 2024

Stayed 3 nights

Great place to spend a relaxing holiday weekend! We enjoyed the adult pool, restaurants, bars and walking trails.

Alice

21 Jul 2024

Stayed 2 nights

VENKATESHA

30 Jun 2025

Stayed 1 night

Really good property, but expensive. Not many food options nearby. Glitchy software for room service.

Tuesday

4 Jul 2023

Stayed 3 nights

Fun, family friendly and great staycation. You forget that your still in San Antonio

Stacey

2 May 2023

Stayed 3 nights

Beautiful property! You could spend a week here and never leave yet have absolutely everything you need to enjoy a perfect vacation.

Junaid

22 Apr 2025

Stayed 4 nights

Perfect getaway spot! The views are stunning and the service is top-notch. Restaurants serve delicious food and there's plenty to keep the whole family entertained. Highly recommend for anyone looking for both rest and relaxation!

Carlotta

2 Jun 2024

Stayed 2 nights

I have wanted to visit this resort for a few years I finally decided to just book the trip. I am so glad I did. I had a wonderful weekend. The waterpark is especially my favorite. The room was cozy and clean. The service was wonderful, Ricky, the waiter at Cibolo Recommended that we go visit the farmers market at the Pearl and he was on point. The area is away from the city yet close enough to get to if needed. We got to see a Doe and her baby. There is lots of wildlife in the area, which is really nice as well as walking trails. I highly recommend this resort!

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AI-generated summary based on recent guest reviews

Dining

On-site variety and the Cibolo Moon breakfast buffet earn praise, with some enjoying pizza and poolside service. Prices are widely seen as high, quality and availability can be inconsistent, and waits or early closures occur.

Related guest reviews

Ismail

23 Jul 2024

Stayed 3 nights

Amazing resort only one thing the food is not the level of the name JW Marriott

Rebecca

27 Jul 2024

Stayed 2 nights

Restaurants are great! Nice place to take family!

CHRIS

1 Jan 2025

Stayed 2 nights

Restaurant service and bar service are absolutely atrocious. Room service is exemplary.

Eugenio

21 Jul 2024

Stayed 2 nights

The food was not good. The pizza was the worst.

Cynthia

24 Jun 2024

Stayed 1 night

The resort and service were amazing. The food at River Top was amazing. The food at Cibolo moon restaurant was not very good, way over priced for the quality of food. We had dinner and lunch at the Cibolo moon, both times the food was not good and cold.

VENKATESHA

30 Jun 2025

Stayed 1 night

Really good property, but expensive. Not many food options nearby. Glitchy software for room service.

Laura

11 Aug 2025

Stayed 3 nights

We enjoyed delicious breakfast, lunch, and dinner options, from the brick oven pizza to the incredible omelet station at Cibolo Moon. No matter the time or how busy the hotel was, we never waited longer than 15 minutes for a table and every single staff member we interacted with was personable, professional, and seemed genuinely happy we were there. Our room was comfortable and incredibly clean. Whether we spent time relaxing in the room or out on the beautiful grounds, we were never disappointed. In fact, what luck - we visited during their Backyard BBQ, when several inflatable toys spread out on the lawn for the kids, great live music artists played toe-tappers that got everyone singing along, and served delicious BBQ as yet another dining option at a hotel swimming in them. Speaking of swimming, those cabanas are worth the price and emotional spiraling. We took our time getting out to the pool on Saturday and learned our lesson, miraculously finding a single pool chair for our family of 4’s things. Not that we spent any real time at the chair… the lazy river held our attention for several hours, with a little help from the delicious Pina coladas served river-side. Funnily enough, we live 15 minutes away from the hotel and came for a little family staycation, but this was the best experience we’ve had in a plethora of travels. We’ll keep an eye out for the calendar and be back for some incredible lemon scones & fun! Thank you, JW Marriot Hill Country and staff!!

Steven

12 Mar 2025

Stayed 3 nights

Had a great little spring break road trip to the Hill Country! Resort was everything I expected. And yes - I expected the food and drinks to be ridiculously overpriced. When you're a captive audience, I guess you have to pay what they charge, right??? I think Marriott can do better.

Michael

13 Jul 2025

Stayed 3 nights

Excellent. Pools and lazy River amazing Golf course perfect. A little disappointed in the food, well over priced for the quality

Valerie

18 Aug 2025

Stayed 2 nights

Everything was amazing! The food was great and the people were amazing. Kudos to the4 Pizza guys making pizza. They were slammed Saturday. They were so calm and polite to each other getting all the orders out! They were really fast! All the waiters out by the pools were so friendly and the food came out quick.

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AI-generated summary based on recent guest reviews

Michael

2 weeks ago

Stayed 1 night

This place is way way over-rated. Find yourself a better place to stay.

rick

3 weeks ago

Stayed 2 nights

They will stiff you 15 dollars for internet. It’s already pricey as hell. No freebies offered

Alfredo

3 weeks ago

Stayed 1 night

Got there at 4pm to get check in for my room and was on hold until 7pm. I was waiting on the lobby.

Sherry

4 weeks ago

Stayed 5 nights

The toddler pools were great for under 6 year olds. The sand pool was a big hit with very shallow water. The kids loved playing in the sand. The lazy river is only 3 feet deep so easy/safe to manage little kids. Another kid pool with small slides and shallow water was a big hit. Good family vacation for those with little ones. On site food options very expensive.

April

14 Aug 2026

Stayed 2 nights

Had a great time . Will definitely return. I do believe the food is over priced especially if you are traveling with kids. Other wise great property. The staff at the pool/ cabanas are great

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 05:30

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about JW Marriott San Antonio Hill Country Resort & Spa

Is parking available at the property?

Self parking is available on-site for a fee of USD 34 per day, which includes in/out privileges. Covered valet parking is also offered at a rate of USD 49 per day. Reservations are not required for parking.

What type of breakfast is offered?

Buffet breakfast is available for a fee, approximately USD 32 to 39 for adults and USD 15 to 19 for children. Breakfast service hours are not specified.

What are the check-in and check-out times?

Standard check-in time is at 4:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability. Guests can request these options upon arrival.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility. Features include step-free entrances and accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located approximately 11.7 miles (18.8 km) from Morgan's Wonderland and 15.4 miles (24.9 km) from The Shops of La Cantera. It is also 16.6 miles (26.7 km) from Six Flags Fiesta Texas and 17.4 miles (28 km) from San Antonio Zoo and Aquarium. Public transport availability is not specified.

Does the property have a swimming pool?

Yes, the hotel features 4 outdoor pools, including a heated pool and a children's pool. The operational hours and seasonal availability are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for kids to stay for free is not specified. Family-friendly amenities include a kids club.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 25.00 per night. Advance request or confirmation is required for rollaway beds. Information regarding cribs is not provided.

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Considering this hotel for your San Antonio trip?

What do room rates typically look like at the JW Marriott San Antonio Hill Country Resort & Spa?

Over the next 60–90 days, room rates at the JW Marriott San Antonio Hill Country Resort & Spa in San Antonio typically land around US$419 a night for two guests, ranging from US$418 to US$1,476.

When is the quietest time to visit this JW Marriott in San Antonio?

February is the quietest month to visit the JW Marriott San Antonio Hill Country Resort & Spa in San Antonio, while demand peaks in August, so plan weekday visits in late winter for the least crowded experience.

Which month has the lowest rates at this San Antonio resort?

December is the cheapest month to stay at JW Marriott San Antonio Hill Country Resort & Spa in San Antonio, averaging US$467 a night; April is the priciest at US$874. December’s lower rates come even though February is the quietest month for crowds.

What attractions and types of travellers does this JW Marriott in San Antonio suit?

Set in Texas near TPC San Antonio and the Village at Stone Oak, with Canyon Springs Golf Club close by, the JW Marriott San Antonio Hill Country Resort & Spa in San Antonio suits families and business travellers seeking luxury and golf-focused amenities.

How does the nightly price at JW Marriott San Antonio Hill Country Resort & Spa in San Antonio compare to recent weeks?

The current price at JW Marriott San Antonio Hill Country Resort & Spa in San Antonio is US$508 per night for 2 guests, which is typical for this hotel: within 5% of its US$527 average over the last 60 days. Most nights over that period fell between US$487 and US$1,299.

Prices for upcoming dates

September 2026

October 2026

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 21 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is recommended for transportation to and from this property.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for buffet breakfast: approximately USD 32 to 39 for adults, and USD 15 to 19 for children
Fee for in-room wireless internet: USD 15.95 per day (rates may vary)
Fee for in-room wired internet: USD 15.95 per day (rates may vary)
Self parking fee: USD 34 per day (in/out privileges)
Covered valet parking fee: USD 49 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $430	2 $424	3 $424
4 $424	5 $424	6 $424	7 $607	8 $424	9 $424	10 $742
11 $879	12	13	14 $1,189	15 $578	16 $418	17 $421
18 $418	19 $418	20 $418	21 $418	22 $418	23 $418	24 $418
25 $1,079	26	27	28 $418	29 $418	30 $418	31 $418

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $474	19
20 $429	21 $427	22 $751	23	24 $586	25 $425	26 $1,189
27 $426	28	29	30 $430