Viento Suites Cancún

Access code to enter building not given till after arrival. Non disclosure that unit is on 3rd floor with no elevator!!!

This is a basic hotel with clean modern rooms. There is tiny pool without any amenities. The location is in the suburbs. To go anywhere you need take buses, cabs or drive. Inconvenient except to sleep. The ac is good. Limited demand Ning choices nearby.

Excelente lugar! Céntrico, seguro, limpio; el tener alberca le da un mega plus. Sin lugar a dudas, volvería a hospedarme aquí!

Somos fan de llegar aqui cada que pasamos por la ciudad y nos relajamos con la piscina.

No había canales de TV por un problema con el proveedor, no se podia usar la alberca por tratamiento, el estudio olia a humedad.

My husband and I recently returned from a 2 week stay at Viento Suites. This was our second time here and I can guarantee it will not be our last! It truly feels like a home away from home. We stayed in the suite that has a living room/kitchen area and can not recommend it enough for a slightly longer/extended stay. It was so convenient to have the extra space, full size fridge and cooking area so that we were able to purchase some groceries and make some quick meals. The AC worked great in both the bedroom and living room area and our room was always kept very clean and replenished with fresh towels. The bed and pillows were very comfortable. The garden and pool area were clean and inviting and we enjoyed every minute we spent out there! The area surrounding is very safe and it is conveniently located to get to just about anywhere with a short walk or car ride (beaches, restaurants, shopping, etc). The absolute best part is the staff… Casi, Antonio and Meri were always so friendly and helpful and you can tell that they truly care about their guests. In fact, Casi recognized my husband and myself right away even though it had been over a year since we were last there. She goes above and beyond to always make our stay special. It was actually hard to say goodbye, but we know it’s actually see you later as we can’t imagine staying anywhere else! Thank you for another amazing stay and we can’t wait to see you next time :)

The staff was very kind and welcoming. Our room was on the 4th floor - no elevator - and that was a bit difficult for us (we're retired guys in our late 60e). The location was nice, with an excellent Japanese restaurant less than a block away.

Super was check in and detailed instructions provided in advance. Our room was on the 3rd floor and very spacious, clean and with a kitchen better equipped than any we’ve stayed in. Great location, easy walking to great eateries and 20mins from most local hotspots. Pool area is really nice to relax, water is cold though so not for a night dip! The only piece worth mentioning is a lack of elevator so if you have mobility issues you would want to request a room on the bottom floor.

Muy bien todo, El acceso es bueno mucha seguridad, Muy limpio, La atención muy buena, El agua de la alberca estaba Super helada Pero Super cómodo todo, La zona es segura

Property is very clean, safe with a hospital walking distance. When you are outside the hotel you walk about 3 mins and you catch a kombi they will take you where you want to go. Good food walking distance from hotel. 5 min walk to quick stop convince store. Hotel has pool with outside shower and picnic area with umbrella. Standard room comes with mini fridge that will help with your stay. Trust me. Air conditioning and hot / cold water constantly if needed. Tv with digital cable and room safe iron board and iron. Coffee maker in room with supplies. Rooms are studio size and are very very clean and new. Building is new as well. Trust me, stay here and have fun.

Property is clean and area is quiet. Rooms are spacious and clean. Staff Cassy and Mari are very sweet and friendly. They work very hard to make your stay pleasant. We have stayed here 4 times and will definitely be back.

Todo muy bien!! limpio, seguro, accesible, tranquilo, opciones de comida cercas...

We had a really nice stay and we’re happy to find out we were upgraded to a suite. The suite is super nice with really comfortable beds and fresh linen. What could be improved: hot water in shower wasn’t consistent.

Réservation pour 1 nuit, de passage sur cancun, hébergement située a 20 min a pieds de la station bus Ado. A proximité d'un 7 eleven. Lit confortable, belle petite salle de douche, mais le ménage au sol n'etait pas satisfaisant

Why such flowery reviews confounds me. We were in one of the ground floor units (on the left). The Good: Not expensive, good A/C, central location with many food options in walking distance, relatively clean. The Bad: Very noisy due to the poorly constructed floor/ceiling assembly above us (we could hear the kids running about wildly, chairs or furniture being moved around over & over again and some kid's screams). We could also hear every flush of the toilet & the loud sound of water rushing through the pipes in the walls of the bedroom. Communication with the host was problematic; I received 10 (!) emails via the host (in Spanish AND English; that's a lot for a single night stay), one with an outdated/incorrect wifi password and others with confusing instructions such as the one claiming that payment wasn't possible via Expedia (it is; we actually selected the prepaid option for the room) & that payment needed to be made upon arrival in order to get the room (!?). There was no bug screen in the frame of the operable window. We were airing out the room due to an odor & several mosquitos were able to get in through the unscreened window. Really bad water stains everywhere in the kitchen and bath give an unclean vibe. The matress was stiff and not very comfortable & the pillows were lumpy. Less important yet worth noting: the viewing instructions posted in the suite didn't match the equipment & only 2 channels worked (on both TV's)

The cleaning ladies were very good, they cleaned my room very well.

Muy buena opcion a bajo costo, cuenta con lo suficiente para descansar y poder disfrutar de cancun. Solo un detalle con el agua caliente, era muy complicado tenerla, los calentadores de la nada dejaban de funcionar. Por lo demas muy recomendable

Property was clean and neat. We stayed only one night here and everything was great. Area is 20min far from Hotel Zone cancun and nearby to many restaurants.

Everything was clean and worked properly.

Nice room for one night, I would not recommend more nights. The room could have a lot of potential, but it was not very clean.

Property is clean and area is quiet. Rooms are spacious and clean. Staff Cassy and Mari are very sweet and friendly. They work very hard to make your stay pleasant. We have stayed here 4 times and will definitely be back.

Clean, easy to access, close to the park but not too close. The apartment looks exactly like the pics.

I had an excellent stay at Viento Suites! Check-in was very easy, and when we arrived at the apartment, we realized we had mistakenly booked a smaller unit instead of the larger one with a kitchen. However, the host was incredibly helpful, responded quickly, and provided us with instructions to move to the other apartment. We felt very safe in the complex, and the pool was lovely to relax by. The shower had hot water, and both the Wi-Fi and air conditioning worked perfectly. Overall, we had a wonderful stay and have no complaints!

人を介さないチェックインは斬新ですね。私は昼間にチェックインしたのでいろいろと説明していただきましたが、夜に初めてチェックインした人で迷っている人がいました。 あとビーチは公共のバスに乗って、公共のビーチに行くことのようです。私は違うビーチに行きましたが、公共バスも普通に現金で乗れるので、使いやすいです。 ホテルは全体的に清潔です。過ごしやすいと思います。ただ、近くにディスコかカラオケか分かりませんが深夜まで音が聞こえて来ます。人によると思いますが、私は耳栓で熟睡できました。

Muy bien para una noche. Cama algo incomoda pero espaciosa. Las habitaciones estan bien, tienen lo que necesitas y estan limpias. Mucho ruido desde bien temprano en la mañana. La señora que lo atiende es lo mejor del lugar, es muy amable y servicial.

Why such flowery reviews confounds me. We were in one of the ground floor units (on the left). The Good: Not expensive, good A/C, central location with many food options in walking distance, relatively clean. The Bad: Very noisy due to the poorly constructed floor/ceiling assembly above us (we could hear the kids running about wildly, chairs or furniture being moved around over & over again and some kid's screams). We could also hear every flush of the toilet & the loud sound of water rushing through the pipes in the walls of the bedroom. Communication with the host was problematic; I received 10 (!) emails via the host (in Spanish AND English; that's a lot for a single night stay), one with an outdated/incorrect wifi password and others with confusing instructions such as the one claiming that payment wasn't possible via Expedia (it is; we actually selected the prepaid option for the room) & that payment needed to be made upon arrival in order to get the room (!?). There was no bug screen in the frame of the operable window. We were airing out the room due to an odor & several mosquitos were able to get in through the unscreened window. Really bad water stains everywhere in the kitchen and bath give an unclean vibe. The matress was stiff and not very comfortable & the pillows were lumpy. Less important yet worth noting: the viewing instructions posted in the suite didn't match the equipment & only 2 channels worked (on both TV's)

Todo bien y el personal muy atento. Lo unico el wifi que en ocasiones es muy lento

Overall comfortable place to stay in Cancun. Short drive to the beach, walking is a bit far in the heat or rain. Building looks new except some windows don't have mosquito netting. Staff were quick and helpful

Super was check in and detailed instructions provided in advance. Our room was on the 3rd floor and very spacious, clean and with a kitchen better equipped than any we’ve stayed in. Great location, easy walking to great eateries and 20mins from most local hotspots. Pool area is really nice to relax, water is cold though so not for a night dip! The only piece worth mentioning is a lack of elevator so if you have mobility issues you would want to request a room on the bottom floor.

Clean and comfortable, staff were quick to respond to questions. With a car the location is great only 6-10 minutes to beautiful public beaches. Restaurants and pharmacies close by. Not all windows had mosquito net, hope that gets fixed soon.

SCAM. Hotel cancelled my reservation the morning of scheduled arrival, while we were traveling with no cell or Wi-Fi access. No reason given. This was after they requested arrival time (which we provided) and a copy of our ID (not typical, we did not provide). Then, when contacted by hotels.com, they denied a refund request. For a reservation THEY cancelled. Anyway. Refund finally made after 2 phone calls to hotels.com. Shame on this place.

Property is clean and area is quiet. Rooms are spacious and clean. Staff Cassy and Mari are very sweet and friendly. They work very hard to make your stay pleasant. We have stayed here 4 times and will definitely be back.

Access code to enter building not given till after arrival. Non disclosure that unit is on 3rd floor with no elevator!!!

I was pleasantly suprised. We flew from Michigan, USA and wanted a cheaper place to stay before our flight, but we were greeted with a clean and modern room. It had all good amenities like stove, microwave and refrigerator for a very reasonable price. My only issue is that the person who received us, took a picture of our ID and sent to someone via WhatsApp. I just think it's not a good idea and it might be stored in their phone forever. If that could be avoided. It would be very good. We will definitely stay again.

My stay at Viento Suites was amazing thanks to the kindness and helpfulness of the employees. I was staying in the area to be near the dental clinic. Although there was a language barrier, Cassi and Mari were so kind, always asking if I needed anything and there to be of assistance. They were warm and courteous. There are many great restaurants in the area and a 7-11 right down the street. It was a convenient location. The property is clean and updated with a unique boutique feel. I’ll stay there again!

Basic accommodation but very clean. Housekeeping staff were helpful and pleasant, and Alfredo was very prompt in responding to any inquiries.

My husband and I recently returned from a 2 week stay at Viento Suites. This was our second time here and I can guarantee it will not be our last! It truly feels like a home away from home. We stayed in the suite that has a living room/kitchen area and can not recommend it enough for a slightly longer/extended stay. It was so convenient to have the extra space, full size fridge and cooking area so that we were able to purchase some groceries and make some quick meals. The AC worked great in both the bedroom and living room area and our room was always kept very clean and replenished with fresh towels. The bed and pillows were very comfortable. The garden and pool area were clean and inviting and we enjoyed every minute we spent out there! The area surrounding is very safe and it is conveniently located to get to just about anywhere with a short walk or car ride (beaches, restaurants, shopping, etc). The absolute best part is the staff… Casi, Antonio and Meri were always so friendly and helpful and you can tell that they truly care about their guests. In fact, Casi recognized my husband and myself right away even though it had been over a year since we were last there. She goes above and beyond to always make our stay special. It was actually hard to say goodbye, but we know it’s actually see you later as we can’t imagine staying anywhere else! Thank you for another amazing stay and we can’t wait to see you next time :)

Nice hotel. Room was clean. The instructions for the gate code to enter the property were a bit confusing but we called the owner and he had someone come help us right away. Staff were friendly. Bed was not very comfortable, but typical for Mexico, from my experience. Location was close to shopping mall and grocery store. We would stay here again.

I will defínetly go back. Alfredo, the manager respond to any inquiry or request fast and efficiently. Everything was very clean, and well maintained. Casy, the cleaning lady, was very efficient and helpful, always working hard to keep every thing clean and was very friendly.I was impress by how clean the towels, sheets, pillows and matress are. Located in very accesible and safe area, close to many restaurants, convenience store and walkable distances to Plaza las America’s, big mall with food court, grocery store and many business. Thanks to Casy and Alfredo for your services. Highly recommend the place

NE PAS RÉSERVER À CET ÉTABLISSEMENT. Viento Suites n’avait pas noté notre réservation via Expédia. Nous étions sans logement pour 4 nuits. Expedia a dû nous reloger car Viento Suites ne répondait même pas aux appels d’Expedia.

This is a basic hotel with clean modern rooms. There is tiny pool without any amenities. The location is in the suburbs. To go anywhere you need take buses, cabs or drive. Inconvenient except to sleep. The ac is good. Limited demand Ning choices nearby.

It is centrally located.

Superbe point de chute pour un agréable séjour à Cancun pour ceux qui souhaitent partager un peu le quotidien des locaux et être à proximité des transports pour les plages.

Property was clean and neat. We stayed only one night here and everything was great. Area is 20min far from Hotel Zone cancun and nearby to many restaurants.

Overall comfortable place to stay in Cancun. Short drive to the beach, walking is a bit far in the heat or rain. Building looks new except some windows don't have mosquito netting. Staff were quick and helpful

Nice staff, very clean, practical location.

It is in downtown, 8 minutes' walk to bus station where the bus going to beach hotel zone. nearby there are stores and restaurants which is convienient. What i like most is, room is clean, shower water is hot and has strong power, air conditioner works perfect, kitchen can let you cook something which is good, quiet enviroment, good Wifi. And the staff Casy is very friendly and nice. The price for this suite is very nice.

Clean and comfortable, staff were quick to respond to questions. With a car the location is great only 6-10 minutes to beautiful public beaches. Restaurants and pharmacies close by. Not all windows had mosquito net, hope that gets fixed soon.

Conveniently located in Cancun Downtown, next to a park, and away from the noice of the street. Getting to a d from this place is really simple, you are 15 minutes away from Plaza las Americas Mall, and less than that from the entrance to the Hotel Zone. There are plenty pf places to grab a bite near by. I loved how the bedroom is properly separated from the Living and Kitchen area. I also liked the kitchen bar and the fridge. Definitely will be back next year.

Location was very good hotel was clean AC good

This is a basic hotel with clean modern rooms. There is tiny pool without any amenities. The location is in the suburbs. To go anywhere you need take buses, cabs or drive. Inconvenient except to sleep. The ac is good. Limited demand Ning choices nearby.

Excelente lugar! Céntrico, seguro, limpio; el tener alberca le da un mega plus. Sin lugar a dudas, volvería a hospedarme aquí!

Comfortable place to stay. Clean and easy to check in. Near Herbivoro, which is a delicious restaurant.

Everything was great.... The best tacos are around the corner...!!!!

Everything was great, clean and comfortable. Great restaurant options. It was a quiet neighbourhood and we felt safe walking to the restaurants. We did not get to spend much time there. We arrived late and left very early the next day. The only one thing is that we were three people. There was a sofa bed for the third person but no sheets.

Property was clean and neat. We stayed only one night here and everything was great. Area is 20min far from Hotel Zone cancun and nearby to many restaurants.

The staff was very kind and welcoming. Our room was on the 4th floor - no elevator - and that was a bit difficult for us (we're retired guys in our late 60e). The location was nice, with an excellent Japanese restaurant less than a block away.

Un lugar excelente, tranquilo, comodo, limpio, seguro y con opciones dentro de la cuadra para comer asi como un Oxxo y un Seven

Super was check in and detailed instructions provided in advance. Our room was on the 3rd floor and very spacious, clean and with a kitchen better equipped than any we’ve stayed in. Great location, easy walking to great eateries and 20mins from most local hotspots. Pool area is really nice to relax, water is cold though so not for a night dip! The only piece worth mentioning is a lack of elevator so if you have mobility issues you would want to request a room on the bottom floor.

Conveniently located in Cancun Downtown, next to a park, and away from the noice of the street. Getting to a d from this place is really simple, you are 15 minutes away from Plaza las Americas Mall, and less than that from the entrance to the Hotel Zone. There are plenty pf places to grab a bite near by. I loved how the bedroom is properly separated from the Living and Kitchen area. I also liked the kitchen bar and the fridge. Definitely will be back next year.