Rainbow Motel

Staff was rude is all get out hotel construction needs work

Good place for what it is, but the walls are paper thin so if your neighbor is loud you won’t get any sleep. 😴

The worst hotel experience we've ever had! We were lectured by the clerk for 15 minutes before he gave us keys to the only room situated in the back side of the motel that had a porch entryway that was full of trash that we had to walk through in order to enter the room. After seeing the condition we went back to the clerk and said there was absolutely no way we could stay under these conditions. I called the booking agency to tell them this hotel does not meet their standard and I needed to have my money refunded. The answering service assured me I would be contacted to discuss the issue that we experienced, which I never was. We have been customers for many years we are gold star members and I am disappointed that they are not making this right with me.

Stayed here briefly on a trip to Asheville area. As a solo male traveler, it worked out fine, and the price was right. I'd be less likely recommend it for a solo female or for families. The room was clean enough at first glance, no funky smells or obvious biohazards. I did look around with my blacklight, and I would encourage other travelers to not do that if you plan to stay here. Everything worked in the room. The vending machines up by the front office, not so much. There's the usual hotel AC unit which worked fine, and a rather scary looking space heater that I didn't try. There's signage saying not to use the heater and microwave at the same time, so clearly the wiring is a little suspect. The little bedside lampstand had some outlets on it that were covered with duct tape for whatever reason. Checking in was a bit of an adventure, the front-desk guy (who might be the only employee on the property?) is a bit of a character and explained the rules and regulations to me about 10 times, and made it very clear that if I order Uber Eats, I have to meet the driver off the property to collect my food. I was also told that they take a $5 deposit for the room key -- a real metal key, how quaint! -- but it was waived in my case because I booked via third-party booking site. Quiet enough place, despite some come-and-go traffic in the next room. I'd stay here again, but your tastes may vary.

I was bamboozled with the photos of the room, it didn't look like the photos, it was run down first of all and we had to wait for 15 minutes for someone to come to the desk to check us in and when someone did come to the desk he was half asleep and asked for our identification then it took him 15 minutes to get the repeated speech out of his mouth about rules and regulations of that badly needed a remodel and renovations immediately dump of a motel, when we got to the room OMG! It was a rat trap, burned covers on the bed, broken bed leg, mold and mildew in the tub and shower, dirty carpet and messed up walls, dirty table and chairs, it was late so we decided to sleep but we got out of there as soon as it was daylight. Please don't waste your money on that place, you will be very disappointed and unhappy. That place needs renovations and remodeling. I wish I could upload these pictures of the place smh.