Name: Holiday Inn Express & Suites - Hendersonville SE - Flat Rock by IHG
Address: 107 Upward Crossing Dr., Hendersonville, North Carolina, United States of America, Hendersonville, North Carolina, US
Price range: US$100–US$264 per night
Rating: 9.23

What guests think

Across reviews, Holiday Inn Express & Suites - Hendersonville SE - Flat Rock by IHG is praised for very clean spaces, friendly service, comfortable beds, and a satisfying complimentary breakfast, with a convenient location just off the interstate near Hendersonville.

Many also highlight quiet, modern rooms and pleasant showers. Common drawbacks include unreliable EV chargers, occasional pool closures, and periodic HVAC or appliance issues, plus a few slow or curt check-ins. Overall, it suits travelers seeking dependable comfort and easy highway access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool available and well liked when open, but several reports of closures or maintenance. EV charging is a recurring issue, with chargers often not working or only some functioning.

Related guest reviews

10

Rose

18 Aug 2024

·

Stayed 1 night

Nice pool

10

Elveera Linda

7 Jul 2024

·

Stayed 2 nights

A clean spacious room. We needed an electric car charging and this hotel worked well for us.

10

Phillip

30 Jun 2024

·

Stayed 1 night

Parking was a little tight for a Grand Cherokee. The staff was very nice. The breakfast was excellent. The price was high, however, if you subtract what it would cost for a buffet breakfast, in a restaurant, it was worth it. Yes, the breakfast was that good. Rooms were very clean and comfy. Very pleased

4

Pedro

13 Jun 2023

·

Stayed 2 nights

We pick this hotel because of the pool. The lady at the front desk waited until I paid the total.Then told us the pool was not opened… And they tried to charge my debit card earlier that morning even though in the contract it said I would pay at the desk when we would got there.

10

Eileen

16 Jul 2025

·

Stayed 1 night

Right off the highway, near Starbucks. Very clean and refreshing pool. Breakfast was delicious!

8

Jeff

26 May 2024

·

Stayed 1 night

The EV Chargers did not work at all. And nobody appeared to carel

4

Ronald

28 Oct 2025

·

Stayed 2 nights

The 400 dollar a night price tag was rediculouse!!! Booked the room to use ev charger. Pins were bent and unuseable. Now one of mine are bent on the car. The rooms fridge didn't work and kept trying to turn on making a load noise every once in a while. Breakfast was ok no waffle maker. Can we stop with the crappy pancakes?? Again not worth the rediculouse price tag

10

KIM

11 Feb 2025

·

Stayed 1 night

Terrific bed, clean. The electric chargers 1 of 4 worked. Staff was terrific

8

John

4 Nov 2023

·

Stayed 1 night

This is a new property and the room was very comfortable. We were on the first floor at the end but it was still quiet. My husband enjoyed the gym. The room and bathroom were overall very clean but I did see that the handheld sprayer needs a really good hard scrub. If not for that I would have given 5 stars on cleanliness because everything else looked great.

6

Marty

13 Jun 2023

·

Stayed 1 night

I like it was overall clean, staff friendly and loved the breakfast option, it was more than I expected. The pillows were awful so me and my family did not sleep week due to this and for what we paid we had no ability to swim due to the pool pump or something was broken. We drove from Indiana so we were pretty excited to swim until we found out we could not.

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Cleanliness

Reviews consistently praise cleanliness throughout the property, with many noting spotless rooms. A few report maintenance-related issues like odors or shower hardware needing attention.

Related guest reviews

8

cynthia

25 Oct 2023

·

Stayed 2 nights

tile outside of shower was on the floor , pump for bath soap in the shower was broken but was replaced on our second day, new towels on second day but bed not changed. Front desk clerk, was most helpful helping us order a pizza from Dominoes, so much appreciated what she did for us. Last year we stayed at Hampton Inn for $100 each night hut New Holiday Inn wad ?$153

10

Lawrence

8 Jun 2025

·

Stayed 1 night

Easy check in, quite. Room is nice and clean. Staff is very nice.

10

Jane

4 Jun 2025

·

Stayed 2 nights

Enjoyed our stay! People at the desk were very friendly and helpful. Room and bathroom were very comfortable and clean. Very comfortable bed. AC worked great. Breakfast was very good and plentiful. Would stay here again and will recommend to others!

6

Sid

26 Apr 2024

·

Stayed 1 night

Safe would not open for me or staff. Room smelled bad. Lotion dispenser was broken. Breakfast was great

10

Crystal

27 Mar 2025

·

Stayed 1 night

Really clean and private property. Excellent breakfast and safe area.

4

Lady

11 Jul 2025

·

Stayed 1 night

Room so loud drilling in room below very early in am. Overall hotel pretty shabby - in need of upgrade - room clean.

10

GENEVA J

4 Aug 2025

·

Stayed 2 nights

We stayed a couple of days and would recommend this hotel to anyone who is looking for a great place to stay. The cleanliness was excellent and the beds were very comfortable. We really enjoyed the breakfast and the ladies provided us with a good morning meal that made our day! We are looking forward to staying there again.

10

David

19 Feb 2024

·

Stayed 1 night

Excellent service and friendly staff. Very clean and orderly.

8

John

4 Nov 2023

·

Stayed 1 night

This is a new property and the room was very comfortable. We were on the first floor at the end but it was still quiet. My husband enjoyed the gym. The room and bathroom were overall very clean but I did see that the handheld sprayer needs a really good hard scrub. If not for that I would have given 5 stars on cleanliness because everything else looked great.

10

Eric

5 Nov 2025

·

Stayed 4 nights

Room was immaculate. Service was five star. The breakfast was perfect start to the day

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Rooms

Guests describe rooms as modern, quiet, and comfortable with good beds and spacious showers. Some report HVAC control or noise problems and occasional appliance issues like faulty fridges.

Related guest reviews

10

Brandy

1 May 2024

·

Stayed 4 nights

Our AC would shut off and heat would turn on for no reason. I tried to tell the front desk staff and he’s not an AC repair guy. Room 307

10

Barret

10 Oct 2025

·

Stayed 1 night

Everything about this place was wonderful! Staff was friendly, breakfast was great, beds were comfy and the water pressure was fantastic! 10 out of 10 would stay again!

10

Michael

4 Feb 2024

·

Stayed 1 night

Great stay. Clean, comfortable room with fluffy pillows and soft sheets. Nice oversize shower. No complaints at all.

8

Olga

25 Sept 2023

·

Stayed 2 nights

The room was clean & bed was comfortable. The fridge didn’t keep our drinks cold & there was no way of adjusting the temp, otherwise no issues. Would have appreciated a water filtration station to refill our reusable water bottles.

4

Ronald

28 Oct 2025

·

Stayed 2 nights

The 400 dollar a night price tag was rediculouse!!! Booked the room to use ev charger. Pins were bent and unuseable. Now one of mine are bent on the car. The rooms fridge didn't work and kept trying to turn on making a load noise every once in a while. Breakfast was ok no waffle maker. Can we stop with the crappy pancakes?? Again not worth the rediculouse price tag

10

Michael

12 Feb 2025

·

Stayed 1 night

Great find in Hendersonville/Flat Rock. Right off of 26 near plenty of food and coffee establishments. Decent free breakfast, pancakes were delicious. Very friendly staff. Bed was cozy and the room was clean and comfortable. Nothing more I could ask for

8

Dale

22 May 2024

·

Stayed 3 nights

Only one problem, the air conditioner was very noisy.

10

Randy

14 Feb 2025

·

Stayed 1 night

This hotel/motel has the most comfortable beds and a shower that will actually wash soap off of your body. (Actually, this is the best shower I have ever had at a hotel) Will stay here again!!!!!!!!!!

6

Laura

16 Jan 2023

·

Stayed 1 night

The room was clean and comfortable, however the fan on the heater was malfunctioning and could not be turned off. It blasted air out the entire night. We called guest services when we realized it was not working correctly. Someone came to our room and was not able to shut off the fan. He said the fan should turn off and he would need to call maintenance to get it fixed. It was not fixed during our stay and it made our stay very uncomfortable.

10

Gabriella

11 Nov 2023

·

Stayed 2 nights

We spent 2 nights at this hotel and it was terrific. The rooms were clean, modern and very quiet. We were on the first floor off the lobby and never heard a peep from anywhere. The breakfast was fresh and plentiful, with multiple options. I would definitely stay here again.

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Service

Staff are widely described as friendly, helpful, and professional. Occasional complaints cite slow or abrupt check-in and, during disruptions, limited onsite management.

Related guest reviews

10

Felisha

13 Feb 2025

·

Stayed 1 night

Staff was awesome

8

Janice

30 Sept 2024

·

Stayed 1 night

Check in took longer than expected as inexperienced staff at front desk. Best breakfast with large number of options. Landscaping includes beneficial native plants.

10

Jane

4 Jun 2025

·

Stayed 2 nights

Enjoyed our stay! People at the desk were very friendly and helpful. Room and bathroom were very comfortable and clean. Very comfortable bed. AC worked great. Breakfast was very good and plentiful. Would stay here again and will recommend to others!

4

Eric

1 May 2023

·

Stayed 1 night

Only downside was the checkin experience. Staff at the front desk was abrupt, no conversation beyond necessities of checkin. Could have been much more pleasant.

10

Andrew

28 Sept 2025

·

Stayed 3 nights

Staff was very accommodating and polite and professional

10

Clayton

8 Mar 2023

·

Stayed 1 night

Hotel was wonderful! Staff was professional and friendly. Lobby was welcoming. Rooms were great size, clean and bedding very comfortable. Breakfast was great! Highly recommend this hotel.

10

David

5 Oct 2024

·

Stayed 3 nights

I will start out saying the my reservation did not work out. They had power but no water after Hurricane Helene. The staff here were wonderful and faced with so many challenges after the storm. They looked to see if anyone around could accommodate me, but no luck. While I could not stay here, I will stay at the property in the future as family lives in the area here that was so devastated. The staff are top rate, compassionate, and in such bad circumstances were trying to accommodate me. Thank you and know your heart and kindness are appreciated even in this situation where I had to be turned away. I will be back to stay as there will be more repairs for me to make at my daughters house.

10

Richard

20 Apr 2025

·

Stayed 2 nights

Staff and everyone was friendly and helpful.

10

KIM

11 Feb 2025

·

Stayed 1 night

Terrific bed, clean. The electric chargers 1 of 4 worked. Staff was terrific

10

Eric

5 Nov 2025

·

Stayed 4 nights

Room was immaculate. Service was five star. The breakfast was perfect start to the day

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Location

Conveniently just off the interstate with quick access to downtown Hendersonville, restaurants, and area attractions. Some mention construction, limited signage or lighting, and occasional highway noise.

Related guest reviews

10

Charlene

21 Feb 2023

·

Stayed 1 night

This hotel is convenient to travel and off the busy area of Asheville. Great area to visit local attractions like Chimney Rock.

10

Kevin

10 Jul 2023

·

Stayed 2 nights

Construction around the site.

10

Janice

6 Jun 2024

·

Stayed 1 night

I loved this hotel! It was a little hard to find since there is no signage on main road. Had to stop and ask for directions. But it was just lovely and the staff at Front Desk was so attentive. I absolutely loved the shower. Being on the elderly side, I felt so safe walking into the shower without having to climb over the side of the tub. Truly a great idea on the part of Holiday Inn. I have no complaints!

10

Sherry

22 Oct 2023

·

Stayed 2 nights

The only negative thing was the noise via interstate. There needs to be wall sound barrier in interstate. Trees that block sound. We have them at my employment and they work

10

Ilicia

25 Nov 2023

·

Stayed 1 night

Easy on off from the highway and close to places to eat.

10

Elaine

10 Apr 2024

·

Stayed 1 night

After a long drive the check in was quick. The room was clean and conveniently located for bringing in luggage etc. There are a couple restaurants close by too. It will be easy to get back on the Interstate tomorrow.

10

Eileen

16 Jul 2025

·

Stayed 1 night

Right off the highway, near Starbucks. Very clean and refreshing pool. Breakfast was delicious!

8

Holly

14 Jan 2024

·

Stayed 1 night

Very nice staff. Room was great for price. I gave 3 stars for location due to poor lighting to property from main road.

10

Sheila

17 Jun 2024

·

Stayed 1 night

Construction near the building.

10

Charles

30 Aug 2025

·

Stayed 1 night

Hendersonville is a lovely area to visit. This property is right off the interstate. Downtown Hendersonville, which we adore, is a 5-10 drive. Many restaurants and shops to browse.

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Dining

Breakfast is frequently praised for quality and variety, with many calling it a highlight. A few note specific dislikes or outages during power issues.

Related guest reviews

8

Janice

30 Sept 2024

·

Stayed 1 night

Check in took longer than expected as inexperienced staff at front desk. Best breakfast with large number of options. Landscaping includes beneficial native plants.

10

Jane

4 Jun 2025

·

Stayed 2 nights

Enjoyed our stay! People at the desk were very friendly and helpful. Room and bathroom were very comfortable and clean. Very comfortable bed. AC worked great. Breakfast was very good and plentiful. Would stay here again and will recommend to others!

10

Randy

13 Nov 2023

·

Stayed 1 night

Great overnight stay in Hendersonville, NC at the Holiday Inn Express. Easy location, friendly staff, clean facilities, and FANTASTIC breakfast in the morning.

10

Barret

10 Oct 2025

·

Stayed 1 night

Everything about this place was wonderful! Staff was friendly, breakfast was great, beds were comfy and the water pressure was fantastic! 10 out of 10 would stay again!

6

Edward

29 Sept 2024

·

Stayed 1 night

Power went out no lights,no AC,no hot breakfast,no refund,no elevator, handicapped three floors up,room nice bathroom excellent safety bars aplenty, no manager on site in morning

10

Kristy

17 Jan 2023

·

Stayed 2 nights

I surprised my husband with a little weekend getaway for his birthday. A friend who had stayed with you before recommended your hotel to me. She told me how clean the rooms were and how convenient you were located. I took the chance to see for myself and I was glad I did. Our stay was very nice. The rooms were very clean and the staff were very helpful and kind. The morning breakfast buffet was very yummy and we really enjoyed not having to worry about going out somewhere to get something at a restaurant. The convenience was very nice. The only thing my husband would like to see added was "gravy and biscuits" 😋 but I will say neither of us went away hungry at all! Lots of choices and the food was delicious. I especially loved the cinnamon roles. Oh man were they yummy!! Please don\'t take those away.....We will be back again!

10

Michael

9 Oct 2025

·

Stayed 1 night

It was beautiful clean welcoming.Spectacular Breakfast was 8 out 10. Normal have to book a more expensive room to get that clean sheet freshness vibe!!!!

4

Ronald

28 Oct 2025

·

Stayed 2 nights

The 400 dollar a night price tag was rediculouse!!! Booked the room to use ev charger. Pins were bent and unuseable. Now one of mine are bent on the car. The rooms fridge didn't work and kept trying to turn on making a load noise every once in a while. Breakfast was ok no waffle maker. Can we stop with the crappy pancakes?? Again not worth the rediculouse price tag

10

Michael

12 Feb 2025

·

Stayed 1 night

Great find in Hendersonville/Flat Rock. Right off of 26 near plenty of food and coffee establishments. Decent free breakfast, pancakes were delicious. Very friendly staff. Bed was cozy and the room was clean and comfortable. Nothing more I could ask for

10

Eric

5 Nov 2025

·

Stayed 4 nights

Room was immaculate. Service was five star. The breakfast was perfect start to the day

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Month	Average price
January	US$87
February	US$94
March	US$104
April	US$118
May	US$129
June	US$133
July	US$114
August	US$109
September	US$134
October	US$147
November	US$133
December	US$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $162	19 $163
20 $100	21 $101	22 $101	23 $102	24 $101	25 $179	26 $169
27 $102	28 $129	29 $143	30 $143

Su	Mo	Tu	We	Th	Fr	Sa
				1 $115	2 $200	3 $200
4 $115	5 $118	6 $115	7 $143	8 $143	9 $213	10 $233
11 $137	12 $161	13 $161	14 $206	15 $156	16 $261	17 $259
18 $129	19 $156	20 $154	21 $152	22 $160	23 $264	24 $255
25 $120	26 $156	27 $152	28 $154	29 $144	30 $252	31 $236

Holiday Inn Express & Suites - Hendersonville SE - Flat Rock by IHG

Prices for Holiday Inn Express & Suites - Hendersonville SE - Flat Rock by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Room, 2 Double Beds, Accessible (Mobility)

Room, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Double Beds, Accessible (Hearing)

Suite, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed (Leisure)

Room, 2 Queen Beds (With Shower)

Guest reviews of Holiday Inn Express & Suites - Hendersonville SE - Flat Rock by IHG

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What guests think

Property policies

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FAQs about Holiday Inn Express & Suites - Hendersonville SE - Flat Rock by IHG

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