Is parking available at the property?

Free self-parking is available on-site, but parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included for guests. The specific serving hours are not provided.

Does the property allow pets?

Pets are allowed with a fee of USD 53.50 per accommodation, varying based on length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.

What is the location like in relation to key landmarks?

The hotel is located in the historical district of Mount Airy, within a 5-minute drive of Andy Griffith's Homeplace and The Andy Griffith Museum. It is approximately 1.9 miles from Mayberry Replica Courthouse and 2.1 miles from Mount Airy Visitors Center.

Does the property have a swimming pool?

Yes, there is an indoor pool available, and guests can access the pool from 7 AM to 10 PM.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Holiday Inn Express Hotel & Suites Mount Airy

Average nightly price at Holiday Inn Express Hotel & Suites Mount Airy by IHG by month, last 12 months (USD)
Month	Average price
January	US$135
February	US$136
March	US$135
April	US$152
May	US$159
June	US$161
July	US$156
August	US$142
September	US$165
October	US$187
November	US$153
December	US$135

What guests think

At Holiday Inn Express Hotel & Suites Mount Airy by IHG, guests most often praise very clean spaces, friendly staff, a convenient base for Mayberry attractions, and comfortable rooms improved by recent renovations.

Some report construction periods, occasional hot water or HVAC problems, thin walls, and service hiccups such as inflexible check in, slow elevators, or key card glitches. Breakfast is widely liked for variety and taste, though items can run out at busy times. Expect a clean, comfortable stay with warm service and easy access to town.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Recent renovations are noted. Guests mention ample parking, a small gym, and a pool that’s clean but sometimes closed; a few cite slow or limited elevators and the hot tub’s removal, and the property is pet friendly with a fee.

Related guest reviews

10

John

13 Dec 2024

·

Stayed 1 night

Property is gong through a remodel. The staff was extremely courteous. Would stay here again.

10

steve

17 Feb 2023

·

Stayed 1 night

***** clean, convenient, very nice staff, convenient parking, nice work out room- great place

6

Benjamine

16 Jun 2024

·

Stayed 2 nights

Property seems like it needs better upkeep. Wallpaper peeling. Bathroom door has to be lifted to shut. Hot tub was filled in with cement. Not worth the expense.

10

Michele

7 Sept 2025

·

Stayed 2 nights

the property was completely renovated since last coming here; everything was clean and upgraded.

2

Randall

4 May 2025

·

Stayed 1 night

It was awful we was lied to about the swimming pool that's the whole reason for us staying so our son can swim we was told it would be open the first day then the second day we was told we get a room it would be open and neither day did he get you swim false advertisement

10

Laura

15 Apr 2024

·

Stayed 1 night

The facilities are very clean, the parking is ample, and they are dog friendly!

6

Nathaniel

15 Nov 2024

·

Stayed 1 night

We had to change rooms twice because of ladybug infestations around the windows in the first two rooms, and still wound up seeing a couple of ladybugs in the third. Elevator was very slow. Staff was friendly and very apologetic, though.

10

Michael D.

15 Jun 2025

·

Stayed 1 night

Beautiful room, great breakfast, nice staff. Need more elevators. Was very frustrating. Other than that it was great.

10

Debora

19 Aug 2023

·

Stayed 1 night

Room was clean & great; 2 Queen & pull out sofa. Only issue was only 3 bath & 3 hand towels for 4 people. 4 wash clothes tho. Food great as usual; lots of low cal healthy options. Hot water for tea available late into the nite. Pool clean but busy.

10

Jeffrey

28 Jun 2025

·

Stayed 1 night

Clean and spacious room, plenty of parking.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a consistent strong point across rooms and public areas. A few exceptions appear, including ladybugs, messy rug cleaning, and some wear like peeling wallpaper or minor bathroom issues.

Related guest reviews

10

Greg

31 Oct 2025

·

Stayed 1 night

Nice bed, large pillows, very clean. Staff was friendly!

10

Shemetica

9 Nov 2025

·

Stayed 1 night

Great customer service, clean room

6

Benjamine

16 Jun 2024

·

Stayed 2 nights

Property seems like it needs better upkeep. Wallpaper peeling. Bathroom door has to be lifted to shut. Hot tub was filled in with cement. Not worth the expense.

6

mark

17 Jun 2024

·

Stayed 2 nights

the property was fine but the bathroom left alot to be desired no tissues and the toliet handle was broken

10

Renea

2 Nov 2025

·

Stayed 1 night

Biscuits were awesome. Nice & clean room. Great stay

8

RHONDA

23 Jul 2025

·

Stayed 1 night

Door to room wouldn't close completely, had to make sure to pull. Toilets are very low. Staff was cleaning rugs while eating breakfast and walking by with nasty water.

6

Nathaniel

15 Nov 2024

·

Stayed 1 night

We had to change rooms twice because of ladybug infestations around the windows in the first two rooms, and still wound up seeing a couple of ladybugs in the third. Elevator was very slow. Staff was friendly and very apologetic, though.

8

Jessica

4 Jul 2024

·

Stayed 1 night

Staff was very nice, hotel was clean, but outdated.

10

Shannon

9 Nov 2025

·

Stayed 1 night

Staff were amazing, hotel clean & great location

8

Christine

29 Sept 2025

·

Stayed 1 night

This property was very noisy, walls and floor were thin didn’t get much rest, which was the point of stopping for the night on the way to our destination, but the room was very clean and the bed was comfortable.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and spacious, with updates and blackout curtains aiding sleep. Some guests note thin walls, older furnishings or spring mattresses in spots, and occasional HVAC or maintenance quirks.

Related guest reviews

8

jason

27 Apr 2025

·

Stayed 1 night

Had a decent free breakfast. Have suites for a family stay

10

Theresa

18 Jun 2024

·

Stayed 1 night

One night stay...the room was very clean, comfortable, and quiet. Front desk staff were very friendly. Nice large bathroom offset from the sleeping area. Did not take advantage of the free breakfast so can't speak to that. Would definitely stay here again.

6

Syed

24 Dec 2022

·

Stayed 2 nights

The condition of the rooms is dated. A fresh coat of paint on the walls and new bed and chairs would be greatly appreciated - especially since the cost of the nightly stay is equivalent to some new hotels with better amenities is about the same. The breakfast was good the first day but second day there were so many people getting breakfast - everything was gone and nothing left for us but some oatmeal.

8

Terri

21 Apr 2023

·

Stayed 3 nights

Super quiet and clean. Room was amazing, price was great. Beds are spring mattresses and I hadn't slept on one of those for years, needs to be updated. Breakfast quality was amazing. Overall a great stay.

10

Ricardo

30 May 2025

·

Stayed 1 night

After they're remodel rooms are clean and fresh. Blackout curtains are wonderful.

8

Dathard

13 Apr 2025

·

Stayed 2 nights

Nice beds and good curtains for sleeping.

6

Jim

19 Aug 2024

·

Stayed 1 night

Walls seem very thin as guest in next room talked on the phone half the night. Plus, could hear him snoring after his phone call ended. I’ve stayed at this place a couple of times, but never again. Staff was superb!!

8

Deborah

10 Aug 2025

·

Stayed 1 night

The hotel is convenient and set back off the busy highway so quiet. We could hear people walking around in the room above us, the air conditioner whined before it spun up so in the middle of the night was distracting. Breakfast is the typical average stuff.

10

Larry

25 Sept 2025

·

Stayed 1 night

Very nice hotel. Check-in was easy and friendly staff. The rooms were nice size with comfort beds. The breakfast was good with a nice variety.

8

Christine

29 Sept 2025

·

Stayed 1 night

This property was very noisy, walls and floor were thin didn’t get much rest, which was the point of stopping for the night on the way to our destination, but the room was very clean and the bed was comfortable.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and accommodating, with standout front desk assistance. There are occasional reports of rude or inflexible interactions, overbooking, and limited resolution for issues like key card failures or early check in.

Related guest reviews

10

Alice

30 Oct 2023

·

Stayed 2 nights

The best staff at any HGI we've been to. Miss Melissa went above board for us. The entire staff was great. The room was amazingly clean! Very clean. Even the breakfast was good. Nice variety, and HOT! We'd definitely stay there again!

8

Kathy

4 Apr 2023

·

Stayed 1 night

At check-in the front desk clerk was not very friendly. We were there about an hour early of check-in, no cars in the parking lot and she told us the maids had not finished cleaning the rooms and there was no way we could check in before 3:00. We happened to be there at 2:30 and witnessed her checking in another couple. When we came back at 4:00 to get ready for our funeral I asked a bee front desk clerk if the shift change was at 3:00, she asked how did I know and I told her. Her response gave it away that she was not surprised or was it the first time that someone spoke of the unfriendliness of the clerk.

6

PaQuez

2 Oct 2023

·

The property was undoubtedly clean and convenient to the area. My issue was the staff and the response to the issues of the building. I was locked out of my room everyday I left out. The key would stop working and after dealing with it for three days, no one cared to compensate for it.

10

Lou

26 Apr 2023

·

Stayed 1 night

All the staff, from check in, housekeeping, breakfast staff and check out, were all very professional and extremely friendly. Made us feel very welcome

10

Pat

16 May 2024

·

Stayed 1 night

Staff went out of their way to contact me when I left something behind. Very professional. Great service!

10

CHRISTINE

15 Aug 2025

·

Stayed 1 night

The front desk staff was friendly and accommodating.

2

michael

17 Mar 2024

·

Stayed 1 night

Hotel overbooked suites. When I arrived I was given a double queen when I booked a suite at a higher price. One of my teenagers had to sleep on the floor. Hotel couldn’t do anything to reduce the price as it was booked through a third party. Very frustrating. Will not be staying again.

10

Lauren

2 Feb 2025

·

Stayed 2 nights

Front desk lady was so helpful and assisted me above and beyond what is expected. Thanks 😊

2

MariJo

1 Sept 2025

·

Stayed 1 night

Front desk was extremely rude. Wouldn’t let us check in at 3pm as advertised on the website. So rude I made a reservation elsewhere. Short gray haired lady, mid forties.

6

Kimberly

29 Oct 2023

·

Stayed 1 night

I know the check-in time is 3:00 but we drove over 4 hours to get there. The lady at the desk wouldn’t even look to see if our room might be ready a little early. Anytime after 3 was all she would say. That wasn’t the first time with this same staff member. Also we had to go buy a fan because the AC is obviously preset and even though we turned the fan on the AC to high it still cut off after only a few minutes. I hate to buy my husband is going to shop around. Nothing wrong with the room other than not enough shampoo for 4 people.

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Location

Convenient for downtown Mount Airy/Mayberry attractions and dining, and set back from the main road for a quieter stay. A few note limited dinner choices nearby.

Related guest reviews

10

Michele

14 Sept 2025

·

Stayed 1 night

Perfect location in Mount Airy

10

Jan

22 Apr 2025

·

Stayed 2 nights

Location was perfect for the places we wanted to visit, and plenty of restaurant choices nearby.

10

susan e

29 Dec 2022

·

Very quiet and very clean. Professional staff who were very friendly. The rooms were spacious and very nice. Close to downtown Mount Airy and close to lots of dining choices.

10

Chris

19 Sept 2025

·

Stayed 1 night

Nice clean place conveniently located.

8

Joanne

20 Jul 2024

·

Stayed 2 nights

Nice location but just not too many dinner places nearby

10

Thomas

22 Jun 2025

·

Stayed 1 night

Excellent location. Close to dining and attractions. Great nights sleep

10

Emily

30 Jul 2023

·

Stayed 1 night

This was an overall great location to stay. It was close enough to shops and restaurants to be convenient yet far enough off the road that noise and traffic were not an issue. Will definitely be staying again!

10

Maureen

20 Apr 2023

·

Stayed 1 night

We liked that is was a nice location with a great Mexican restaurant nearby

8

Linda

2 Jan 2023

·

Stayed 19,358 nights

Pretty close to downtown Mount Airy by car. Decent area and nice staff.

10

Tracy

16 May 2025

·

Stayed 2 nights

Everything about the hotel was wonderful from our greeting at the front desk, to the cleanliness of the room and the comfort of the beds, the location of the hotel - bonus points for being next to an emergency call center :). We were greeted with a smile and a friendly attitude the moment we walked in. Given our key and the hotel information -wifi and whatnot. Went to our room and it was comfortable and clean. The first thing we noticed was that the pillow cases had 'hard' or 'soft' written on them, which I think is awesome! took the guesswork out of which one I would use to sleep on. The hotel is across the street from a small shopping center, there are plenty of eating options nearby and it is very close to Mayberry. The second night our key didn't work when we came back, so I went down to the desk. The lady was checking someone in who wasn't completely ready and when she saw me she asked me what I needed and immediately gave me a new key after verifying my information - which I honestly don't remember any other hotel doing when I needed a new key. It was a lovely place to stay and I will definitely stay there again the next time I visit Mayberry.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for its variety and taste. At busy times items may run out or need replenishing, and a few guests found it average or poor.

Related guest reviews

6

Syed

24 Dec 2022

·

Stayed 2 nights

The condition of the rooms is dated. A fresh coat of paint on the walls and new bed and chairs would be greatly appreciated - especially since the cost of the nightly stay is equivalent to some new hotels with better amenities is about the same. The breakfast was good the first day but second day there were so many people getting breakfast - everything was gone and nothing left for us but some oatmeal.

10

Brittany

16 Sept 2025

·

Stayed 1 night

We checked in pretty late due to a last minute pitstop on the way to the beach. Staff was still very lively and friendly. The room was soo clean and easy to find everything we needed. The bathrooms were stocked with Dove supplies so we did not even have to unpack our toiletries. The breakfast is, in my option, one of the best we've ever had that is included with our stay. I will 100% stay here again while traveling.

10

Jennifer

9 Aug 2025

·

Stayed 1 night

The beds were so comfortable and the breakfast was great

10

PaQuez

17 Oct 2023

·

Stayed 3 nights

Breakfast was amazing

10

Lori

4 Aug 2025

·

Stayed 1 night

This hotel is well kept and clean. Breakfast had lots of options.

10

Melanie

23 Oct 2023

·

Stayed 2 nights

Breakfast was good but you have to wait for foor to be replenished.

6

Daniel

21 Aug 2023

·

Stayed 1 night

Property is old needs updating and breakfast was awful.

10

Renee

23 Sept 2025

·

Stayed 2 nights

Rooms are clean and breakfast delicious.

10

Larry

25 Sept 2025

·

Stayed 1 night

Very nice hotel. Check-in was easy and friendly staff. The rooms were nice size with comfort beds. The breakfast was good with a nice variety.

8

Michele

1 Mar 2025

·

The breakfast was very disappointing. They were out of coffee, orange juice, scrambled eggs, and pastries. The one staff person was working hard to replenish everytthing, but we were in a hurry.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $126	10 $119	11 $119	12 $119	13 $189	14 $190
15 $119	16 $119	17 $142	18 $140	19 $139	20 $130	21 $130
22 $131	23 $144	24 $131	25 $125	26 $127	27 $141	28 $142
29 $127	30 $125

Su	Mo	Tu	We	Th	Fr	Sa
		1 $133	2 $135	3 $133	4 $142	5 $144
6 $125	7 $125	8 $121	9 $121	10 $121	11 $122	12 $128
13 $113	14 $113	15 $121	16 $121	17 $121	18 $133	19 $128
20 $121	21 $121	22 $121	23 $121	24 $121	25 $121	26 $121
27 $113	28 $113	29 $113	30 $113	31 $114

Holiday Inn Express Hotel & Suites Mount Airy by IHG

Prices for Holiday Inn Express Hotel & Suites Mount Airy by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Fireplace

Standard Room, 1 King Bed (Leisure)

Suite, 1 King Bed with Sofa Bed

Suite, Multiple Beds

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shower)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Standard Room, Accessible (Communications, Mobility)

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Standard Room

Guest reviews of Holiday Inn Express Hotel & Suites Mount Airy by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Mount Airy by IHG

Prices for upcoming dates