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Best Western Plus Palo Alto Inn and Suites - Image 1
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Best Western Plus Palo Alto Inn and Suites - Room
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Best Western Plus Palo Alto Inn and Suites - Bathroom

Best Western Plus Palo Alto Inn and Suites


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Banquet Facilities

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Property description

Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Best Western Plus Palo Alto Inn and Suites, reviewers frequently praise friendly staff, comfortable beds, and a better‑than‑expected free breakfast, while noting recurring maintenance troubles, including an often inoperative elevator and other out‑of‑order amenities.

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Facilities

Inconsistent

Cleanliness

Mixed

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Tasty

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10

Karen

IAN-logo

13 Apr 2026

·

Stayed 2 nights

Excellent
Excellent

8

Aida

IAN-logo

17 Mar 2026

·

Stayed 2 nights

Clean room, friendly staff, and spacious room. Shower head not so great. Back parking lot has a shady area where I assume homeless hang out though nothing happened to our cars.
Clean room, friendly staff, and spacious room. Shower head not so great. Back parking lot has a shady area where I assume homeless hang out though nothing happened to our cars.

4

Marleth

IAN-logo

9 Mar 2026

·

Stayed 2 nights

Ac was not cold enough, 24 gym had all equipment out of order, elevators were out of order and there was gunshots outside
Ac was not cold enough, 24 gym had all equipment out of order, elevators were out of order and there was gunshots outside

8

Zeylord

IAN-logo

2 Mar 2026

·

Stayed 1 night

Good breakfast, friendly staff, clean rooms and hallways. The TV in my room was kind of funky as it emitted only shades of red light.
Good breakfast, friendly staff, clean rooms and hallways. The TV in my room was kind of funky as it emitted only shades of red light.

10

Roni

IAN-logo

28 Feb 2026

·

Stayed 1 night

Clean, friendly staff, convenient to restaurants.
Clean, friendly staff, convenient to restaurants.

12507 Southwest Loop 410, San Antonio, Texas, United States of America

Location

With a stay at Best Western Plus Palo Alto Inn & Suites in San Antonio (South San Antonio), you'll be within a 15-minute drive of Lackland Air Force Base and River Walk. This hotel is 9.8 mi (15.7 km) from Henry B. González Convention Center and 10 mi (16 km) from Alamodome.

Baptist University of the Americas(2.3 Miles)

Baptist Emergency Hospital - Zarzamora(3.2 Miles)

Medina River(4.6 Miles)

Traders Village(6.2 Miles)

Lackland Air Force Base(6.2 Miles)

Mission Espada(6.4 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


Good to know

Additional policies and info about this property.

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