Name: Premier Inn London Waterloo - York Road
Address: York Road, Waterloo, Waterloo, London, England, United Kingdom, London, England, GB
Price range: $118–$452 per night
Rating: 7.05

What guests think

At Premier Inn London Waterloo - York Road, travellers often praise the central, walkable location near Waterloo Station, the London Eye and Big Ben, welcoming staff, efficient check in, and generally good breakfast, with select rooms providing impressive city views.

Rooms are generally basic and can be small, though some are spacious; several guests missed in-room amenities like a fridge, ice access, microwave or phone, and a few reported warm rooms or air conditioning not working. Cleanliness is often good, but housekeeping may require requesting, and a handful of reports mentioned dirty fixtures, stained towels, a bug, or minor maintenance issues like a dripping showerhead. The restaurant drew mixed feedback, with occasional menu shortages and uneven service. Expect a simple, well-located base for sightseeing rather than full amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

8

Manuel

Sep 7, 2025

·

Stayed 3 nights

Location excelente No access to ice or fridge and microwave. No phone in rooms

10

José Tomás

Oct 13, 2025

·

Stayed 3 nights

La estancia ha sido genial, muy céntrico a unos 300 metros de London Eye, tienen buen servicio y muy amables, tienen para cenar si te apetece sino tienes media pensión a un precio razonable, lo recomiendo totalmente y volvería a hospedarme en el.

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2

Jennifer

Sep 23, 2025

·

Stayed 4 nights

Location is great. Unfortunately there was no ice or refrigeration to put my medicine in. Bathtub was slippery and there is no lotion or mini amenities

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Cleanliness

Many guests found rooms clean, but housekeeping sometimes only occurs on request. Some reported issues like dirty sinks or tubs, stained towels, a bug, and minor maintenance problems such as a dripping showerhead.

Related guest reviews

4

Anna

Sep 1, 2025

·

Stayed 2 nights

A live bug was on the floor of the shower. One towel had a huge stain on it. The girl at check out took a photo of my photo and said I should be compensated.

8

Mikael

Jun 10, 2025

·

Stayed 1 night

Bra läge, rent och snyggt!

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10

JAMES

Oct 22, 2025

·

Stayed 3 nights

Ate dinner and breakfast at the restaurant. Staff was very friendly and the food was quite good! Room was a good size for 2 people and everything was very clean. The hotel is in an excellent location to walk to many of the most popular sights in London.

10

Laila

Aug 1, 2025

·

Stayed 2 nights

Great location and good sized rooms. Clean and comfortable. Good service; especially by Juan at the reception .

8

Linda

Oct 1, 2025

·

Stayed 2 nights

Very close to London Eye. Easy walk to thames. Staff was very pleasant. Room is basic but clean.

6

HIROKAZU

Nov 6, 2025

·

Stayed 2 nights

洗面台、バスタブが汚かった。タオルも少し変な匂いがした。

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6

Michela

Feb 5, 2026

·

Stayed 2 nights

personale cortese tutto pulito, abbiamo dormito due notte il letto non è stato rifatto, gli asciugmani non sono stati cambiati quindi la camera nn è stato ripulita da un giorno ad un altro

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8

laurie

Sep 30, 2025

·

Stayed 2 nights

The shower head needed fixing and dripped all night Otherwise room was good

2

Jennifer

Sep 23, 2025

·

Stayed 4 nights

Location is great. Unfortunately there was no ice or refrigeration to put my medicine in. Bathtub was slippery and there is no lotion or mini amenities

8

Bendeguz Attila

Oct 15, 2025

·

Stayed 3 nights

Prima hotel, kamer wordt alleen schoongemaakt als je dat op tijd aanvraagt. Ontbijt stelt niet veel voor maar was prima. OV en bezienswaardigheden op loopafstand.

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Rooms

City view rooms offer striking sights and some are spacious, but many are small or basic. Several guests noted limited in-room amenities and occasional temperature or maintenance issues.

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10

Helenn

Sep 27, 2025

·

Stayed 6 nights

Wonderful 5 night stay. Hotel is very close to Waterloo Tube and shopping arcade, and Westminster Bridge and many bus stops. Huge room in old hospital wing part of hotel. Everything was just right. Will stay here again soon.

10

Arinei Marcelo

Feb 26, 2026

·

Stayed 4 nights

Localização do hotel é perfeita! Próximo de metrô, estação de trem e do principal ponto turístico (BigBen). Equipe do hotel é prestativa, educada, simpática e muito solícita. Nada a reclamar. Café da manhã bem variado e delicioso. Quarto ótimo com vista maravilhosa para o BigBen e London Eye. Check-in/check-out rápido e eficaz!! Com certeza indico a todos e voltaremos sempre. Agradecemos pela excelente estadia.

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10

JAMES

Oct 22, 2025

·

Stayed 3 nights

Ate dinner and breakfast at the restaurant. Staff was very friendly and the food was quite good! Room was a good size for 2 people and everything was very clean. The hotel is in an excellent location to walk to many of the most popular sights in London.

8

Ashley

Sep 19, 2025

·

Stayed 2 nights

We were able to check in early. However, the family room with 2 single beds and a double was tiny! All bed. The location is super close to the London eye, Waterloo station and amazing graffiti on Leake St. Arches. Would recommend if traveling with children. The restaurant left a lot to be desired in terms of the breakfast buffet and drink service in the evening.

8

Manuel

Sep 7, 2025

·

Stayed 3 nights

Location excelente No access to ice or fridge and microwave. No phone in rooms

10

Pedro

Sep 22, 2025

·

Stayed 4 nights

The view of the front side of the building is simply astounding. Thank you, guys!!

10

Vinicius

Dec 9, 2025

·

Stayed 3 nights

Foi uma ótima experiencia, escolhemos um quarto com vista para a cidade, onde podiamos ver em cheio a London Eye direto da nossa cama, também da janela conseguiamos enchergar o Big Ben. Recomendo muito escolher o quarto com vista! O hotel tem uma boa localização, próximo a estação de waterloo, porém está em uma zona mais comercial, então a partir das 22h já fica dificil encontrar um restaurante aberto por perto. Equipe muito atenciosa e prestativa, principalmente o Juanito que nos recebeu muito bem e sempre muito disposto em nos atender com simpatia. O café da manhã é bem completo, e com diversas opções, podendo fazer uma refeição completa já cedo. As instalações do quarto são novas e confortaveis. Senti um pouco de falta de uma ventilação natural, pois as janelas são de vidro fixo e em alguns momentos o quarto estava quente, e não tinha como refrescar, apenas aquecer. Também poderia ter um frigobar disponivel no quarto. No geral o hotel é muito bom dentro do que oferece, atendeu todas as nossas expectativas, recomendo!!

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8

Kristina

Sep 15, 2025

·

Stayed 2 nights

Fantastic view to London eye from.9th floor. Ok hotell, central in the city.

2

Jennifer

Sep 23, 2025

·

Stayed 4 nights

Location is great. Unfortunately there was no ice or refrigeration to put my medicine in. Bathtub was slippery and there is no lotion or mini amenities

10

NORMA

Oct 16, 2025

·

Stayed 1 night

Great location & near many great sites!! You might want to have more people there for check in & checking out to assistance. Rooms are a little tight but I would definitely stay there again!! Thank you!!!

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Service

Staff are widely described as friendly, helpful, and efficient, with smooth check in and attentive reception. A few guests wanted more front-desk coverage, and one reported poor handling of an air-conditioning issue.

Related guest reviews

10

Kazumi

Oct 19, 2025

·

Stayed 4 nights

Lovely staff and very efficiently run hotel

10

Arinei Marcelo

Feb 26, 2026

·

Stayed 4 nights

Localização do hotel é perfeita! Próximo de metrô, estação de trem e do principal ponto turístico (BigBen). Equipe do hotel é prestativa, educada, simpática e muito solícita. Nada a reclamar. Café da manhã bem variado e delicioso. Quarto ótimo com vista maravilhosa para o BigBen e London Eye. Check-in/check-out rápido e eficaz!! Com certeza indico a todos e voltaremos sempre. Agradecemos pela excelente estadia.

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10

Karina Anne

Nov 9, 2025

·

Stayed 3 nights

Venligt, serviceminded og imødekommende personale. Lokaliseret tæt ved centrum og metrostation, lækker og varieret morgenmad. Ville komme igen 🤗

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10

JAMES

Oct 22, 2025

·

Stayed 3 nights

Ate dinner and breakfast at the restaurant. Staff was very friendly and the food was quite good! Room was a good size for 2 people and everything was very clean. The hotel is in an excellent location to walk to many of the most popular sights in London.

10

Laila

Aug 1, 2025

·

Stayed 2 nights

Great location and good sized rooms. Clean and comfortable. Good service; especially by Juan at the reception .

10

Paula

Feb 1, 2026

·

Stayed 4 nights

Equipe muito gentil

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2

Juan

Jun 30, 2025

·

Stayed 3 nights

Me hospedé 3 noches , opté por este hotel porque decía que tenía aire acondicionado porqoe en junio en Londres hace calor . No funciono y me dieron unos ventiladores, pagas aire acondicionado y te dan ventiladores . Me quejé en la página del hotel y me respondieron que como la reservación la hice a través de expedía reclaramara a expedía!!! Ridículo , simplemente no se hacen responsables si te va mal .. si quieres tener aire acondicionado para este verano en Londres NO ES OPCIÓN

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10

claire

Sep 9, 2025

·

Stayed 3 nights

When booking on Expedia I booked for a city view room, which we did not get when check-in. Rukal ? Who was so lovely found us a room with the city view, she was so polite and happy to help us. Our stay here was impeccable. I would recommend, walking distance to everything.

10

Kelvin

Feb 23, 2026

·

Stayed 6 nights

Boa localização, equipe atenciosa.

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10

NORMA

Oct 16, 2025

·

Stayed 1 night

Great location & near many great sites!! You might want to have more people there for check in & checking out to assistance. Rooms are a little tight but I would definitely stay there again!! Thank you!!!

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Location

Consistently praised as central and walkable, close to Waterloo Station, the London Eye, Big Ben, Westminster Bridge, buses, and shops.

Related guest reviews

10

Helenn

Sep 27, 2025

·

Stayed 6 nights

Wonderful 5 night stay. Hotel is very close to Waterloo Tube and shopping arcade, and Westminster Bridge and many bus stops. Huge room in old hospital wing part of hotel. Everything was just right. Will stay here again soon.

10

Arinei Marcelo

Feb 26, 2026

·

Stayed 4 nights

Localização do hotel é perfeita! Próximo de metrô, estação de trem e do principal ponto turístico (BigBen). Equipe do hotel é prestativa, educada, simpática e muito solícita. Nada a reclamar. Café da manhã bem variado e delicioso. Quarto ótimo com vista maravilhosa para o BigBen e London Eye. Check-in/check-out rápido e eficaz!! Com certeza indico a todos e voltaremos sempre. Agradecemos pela excelente estadia.

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10

Karina Anne

Nov 9, 2025

·

Stayed 3 nights

Venligt, serviceminded og imødekommende personale. Lokaliseret tæt ved centrum og metrostation, lækker og varieret morgenmad. Ville komme igen 🤗

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10

José Tomás

Oct 13, 2025

·

Stayed 3 nights

La estancia ha sido genial, muy céntrico a unos 300 metros de London Eye, tienen buen servicio y muy amables, tienen para cenar si te apetece sino tienes media pensión a un precio razonable, lo recomiendo totalmente y volvería a hospedarme en el.

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10

claire

Sep 9, 2025

·

Stayed 3 nights

When booking on Expedia I booked for a city view room, which we did not get when check-in. Rukal ? Who was so lovely found us a room with the city view, she was so polite and happy to help us. Our stay here was impeccable. I would recommend, walking distance to everything.

10

Edgar

Jan 27, 2026

·

Stayed 7 nights

Quarto confortável, localização perfeita!

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10

Vinicius

Dec 9, 2025

·

Stayed 3 nights

Foi uma ótima experiencia, escolhemos um quarto com vista para a cidade, onde podiamos ver em cheio a London Eye direto da nossa cama, também da janela conseguiamos enchergar o Big Ben. Recomendo muito escolher o quarto com vista! O hotel tem uma boa localização, próximo a estação de waterloo, porém está em uma zona mais comercial, então a partir das 22h já fica dificil encontrar um restaurante aberto por perto. Equipe muito atenciosa e prestativa, principalmente o Juanito que nos recebeu muito bem e sempre muito disposto em nos atender com simpatia. O café da manhã é bem completo, e com diversas opções, podendo fazer uma refeição completa já cedo. As instalações do quarto são novas e confortaveis. Senti um pouco de falta de uma ventilação natural, pois as janelas são de vidro fixo e em alguns momentos o quarto estava quente, e não tinha como refrescar, apenas aquecer. Também poderia ter um frigobar disponivel no quarto. No geral o hotel é muito bom dentro do que oferece, atendeu todas as nossas expectativas, recomendo!!

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8

Kristina

Sep 15, 2025

·

Stayed 2 nights

Fantastic view to London eye from.9th floor. Ok hotell, central in the city.

10

Andreia

Nov 30, 2025

·

Stayed 5 nights

O quarto foi maravilhoso, com vista para a London Eye e Big Ben. Próximo de pontos de ônibus e pontos turísticos que podem ser feitos a pé. O café da manhã estava muito bom com várias opções para quem é intolerante. O hotel fica próximo de restaurantes, starbucks, cafeteria saudável, mercadinho e supermercado. Os atendentes foram muito gentis. pontos turísticos que podem ser feitos a pé

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10

NORMA

Oct 16, 2025

·

Stayed 1 night

Great location & near many great sites!! You might want to have more people there for check in & checking out to assistance. Rooms are a little tight but I would definitely stay there again!! Thank you!!!

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Dining

Breakfast is commonly described as varied and good, and several guests enjoyed meals on site. Others noted occasional menu shortages or underwhelming buffet and drink service.

Related guest reviews

10

Arinei Marcelo

Feb 26, 2026

·

Stayed 4 nights

Localização do hotel é perfeita! Próximo de metrô, estação de trem e do principal ponto turístico (BigBen). Equipe do hotel é prestativa, educada, simpática e muito solícita. Nada a reclamar. Café da manhã bem variado e delicioso. Quarto ótimo com vista maravilhosa para o BigBen e London Eye. Check-in/check-out rápido e eficaz!! Com certeza indico a todos e voltaremos sempre. Agradecemos pela excelente estadia.

Translate

10

Karina Anne

Nov 9, 2025

·

Stayed 3 nights

Venligt, serviceminded og imødekommende personale. Lokaliseret tæt ved centrum og metrostation, lækker og varieret morgenmad. Ville komme igen 🤗

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8

Yeimel

Sep 25, 2025

·

Stayed 3 nights

Everything was good with the exemption of the restaurant. We decided to try the restaurant and they didn’t have steaks, potatoes, or soup on that day. We decided to leave and go somewhere else.

8

Priscilla

Oct 27, 2025

·

Stayed 4 nights

The food was good but the guest room wasn’t good.

10

JAMES

Oct 22, 2025

·

Stayed 3 nights

Ate dinner and breakfast at the restaurant. Staff was very friendly and the food was quite good! Room was a good size for 2 people and everything was very clean. The hotel is in an excellent location to walk to many of the most popular sights in London.

8

Ashley

Sep 19, 2025

·

Stayed 2 nights

We were able to check in early. However, the family room with 2 single beds and a double was tiny! All bed. The location is super close to the London eye, Waterloo station and amazing graffiti on Leake St. Arches. Would recommend if traveling with children. The restaurant left a lot to be desired in terms of the breakfast buffet and drink service in the evening.

10

José Tomás

Oct 13, 2025

·

Stayed 3 nights

La estancia ha sido genial, muy céntrico a unos 300 metros de London Eye, tienen buen servicio y muy amables, tienen para cenar si te apetece sino tienes media pensión a un precio razonable, lo recomiendo totalmente y volvería a hospedarme en el.

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10

Vinicius

Dec 9, 2025

·

Stayed 3 nights

Foi uma ótima experiencia, escolhemos um quarto com vista para a cidade, onde podiamos ver em cheio a London Eye direto da nossa cama, também da janela conseguiamos enchergar o Big Ben. Recomendo muito escolher o quarto com vista! O hotel tem uma boa localização, próximo a estação de waterloo, porém está em uma zona mais comercial, então a partir das 22h já fica dificil encontrar um restaurante aberto por perto. Equipe muito atenciosa e prestativa, principalmente o Juanito que nos recebeu muito bem e sempre muito disposto em nos atender com simpatia. O café da manhã é bem completo, e com diversas opções, podendo fazer uma refeição completa já cedo. As instalações do quarto são novas e confortaveis. Senti um pouco de falta de uma ventilação natural, pois as janelas são de vidro fixo e em alguns momentos o quarto estava quente, e não tinha como refrescar, apenas aquecer. Também poderia ter um frigobar disponivel no quarto. No geral o hotel é muito bom dentro do que oferece, atendeu todas as nossas expectativas, recomendo!!

Translate

8

Bendeguz Attila

Oct 15, 2025

·

Stayed 3 nights

Prima hotel, kamer wordt alleen schoongemaakt als je dat op tijd aanvraagt. Ontbijt stelt niet veel voor maar was prima. OV en bezienswaardigheden op loopafstand.

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10

Andreia

Nov 30, 2025

·

Stayed 5 nights

O quarto foi maravilhoso, com vista para a London Eye e Big Ben. Próximo de pontos de ônibus e pontos turísticos que podem ser feitos a pé. O café da manhã estava muito bom com várias opções para quem é intolerante. O hotel fica próximo de restaurantes, starbucks, cafeteria saudável, mercadinho e supermercado. Os atendentes foram muito gentis. pontos turísticos que podem ser feitos a pé

Translate

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Month	Average price
January	$159
February	$179
March	$182
April	$209
May	$221
June	$261
July	$262
August	$201
September	$237
October	$240
November	$260
December	$255

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $323	5 $286
6 $177	7 $247	8 $346	9 $385	10 $264	11 $220	12 $283
13 $150	14 $247	15 $306	16 $332	17 $271	18 $205	19 $315
20 $118	21 $238	22 $307	23 $452	24 $268	25 $255	26 $328
27 $136	28 $237	29 $322	30 $371

Su	Mo	Tu	We	Th	Fr	Sa
				1 $239	2 $191	3 $318
4 $130	5 $247	6 $311	7 $321	8 $268	9 $204	10 $313
11 $144	12 $253	13 $354	14 $328	15 $264	16 $216	17 $331
18 $123	19 $201	20 $303	21 $287	22 $226	23 $196	24 $287
25 $141	26 $235	27 $303	28 $290	29 $202	30 $198	31 $274

Premier Inn London Waterloo - York Road

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