Sands Harbor Resort and Marina

Nice room, needs some upgrades but clean. Bar and restaurant are good. All the staff was friendly.

I got there late at 4:30 and check in is at 3:00 and I was told to go wait somewhere that my room was not ready. I said check in is at 3, I be you enforce the check-out time of 11. He said yes, I said I'm tired and I need a room. So he got the manager and a room magically appeared. I did not care for this at all. I got to the room, I have stayed there for 20 years, I did not see any room improvements. I had four vertical blinds on the floor. The sun was going to kill us in the morning. So I called the front desk, they said the guy would be up in 1/2 an hour. We waited, called back he said the guy was there. We said, no one has been to this room. He checked with the guy, and he had gone to the wrong room. He finally came and fixed the verticals. That should have been done before the guests arrived. The hotel was fine, just we did not notice any renovations to the rooms, only to the bar and restaurant area. We did not realize only all valet and extra charge per day for it. They said it is listed on their site. It was an ok stay, location, location, location.

Every thing was good

Hotel is definitely not what is advertised and doesn't look anything like the pictures very disappointing stay

Valet parking attendants were VERY kind! The front desk let us check in early and check out late. Beautiful views from the balcony on our room we enjoyed watching the boat traffic on the canal and the bridge going up. Nice update on the bathroom and spacious room!! Beach and pool towels provided. Continental breakfast was disappointing, no gluten free choices and cold lunch style. The orange was very tasty though. The restaurant by the pool was a little odd. People eating watch you swim and get splashed?!?! The music was very loud but off at 10pm. Fragrance in the lobby could be troublesome for people with allergies. Short walk to the Pompano pier, restaurants and shops. Comfortable beds, luscious sheets and pillows. Bed frame a little wobbly.