Is parking available at the property?

Limited parking is available on-site, including wheelchair accessible parking. A reservation is not required.

What are the check-in and check-out times?

Check-in is from 15:00 and check-out is until 10:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of MXN 725 per vehicle (one way), and services can be arranged 24 hours.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including wheelchair accessible parking and a path of travel. There are also elevators and step-free entrances.

What is the location of the property in relation to key landmarks?

The property is located in Playa La Ropa, just 0.1 km from Zihuatanejo Bay and a 2-minute drive from the Municipal Market. Other nearby attractions include La Ropa Beach (1.2 mi) and the Archaeological Museum of the Great Coast (1.5 mi).

Does the property have a swimming pool?

Yes, the property features 2 outdoor swimming pools, including a children's pool. The pools are available for use during operational hours, but seasonal availability is not specified.

Hilton Grand Vacations Club Zihuatanejo Resort

Average nightly price at Hilton Grand Vacations Club Zihuatanejo by month, last 12 months (USD)
Month	Average price
January	US$484
February	US$513
March	US$428
April	US$347
May	US$219
June	US$210
July	US$172
August	US$132
September	US$131
October	US$166
November	US$322
December	US$471

What guests think

At Hilton Grand Vacations Club Zihuatanejo, travelers praise the beachfront setting, sweeping views, and especially the warm, attentive staff, while noting many stairs, occasional maintenance or pest issues, and dining that ranges from very good to only fair.

Large rooms and villas often feature balconies or plunge pools with impressive bay views, plus kitchens that guests find practical. The resort’s pools and direct La Ropa Beach access are highlights, though some mention early bar hours and intermittent construction noise. The location feels safe and convenient for walking to restaurants and town. Expect a beautiful, relaxed beach stay with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include direct La Ropa Beach access, multiple pools (including a swim up bar), and on demand golf cart shuttles. Downsides are many stairs with no elevators and bar or restaurant hours that end early, plus occasional construction.

Related guest reviews

10

wade

3 Nov 2025

·

Stayed 1 night

Very clean,great staff, swim up pool was great fun daily

10

Mel

6 Jul 2024

·

Stayed 7 nights

Beautiful hotel. No elevators.

8

Kathy

11 Oct 2023

·

Stayed 4 nights

My girlfriend and I loved our stay here. The property is beautiful and right on the beach, rooms spacious with stunning views, and the staff was amazing! The only negative is not having any food/drink service on the property’s beach area.

10

dibe liliam sarrag

10 Aug 2024

·

Stayed 4 nights

Lo único que no me encantó es que hay que subir y bajar muchísimas escaleras. Todo lo demás excelente. La comida y el servicio del personal de lo.mejor.

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8

Roger

7 Jun 2023

·

Stayed 2 nights

I really loved the woman i was with we both enjoyed our stay! But, we where disappointed that the pool bar did not stay open longer and the restaurants where not open either we had to walk down the beach to find dinner accommodations. The propriety is very beautiful!

10

mario ricardo

2 May 2023

·

Stayed 2 nights

Hay una construcción alterna con mucho ruido

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10

Angela

24 Oct 2025

·

Stayed 2 nights

We had the most incredible visit. The view from our private balcony overlooked some of the resort and the entire bay. The pictures of the room didn't do it justice, absolutely gorgeous room, larger than we expected, the bed was so comfortable, outdoor shower that we loved, clean and the kitchen had the essentials if you wanted to cook. The staff was so welcoming and helpful. There are no elevators, but the staff will drive you up and down the hill on a golf cart. We had to walk up 3 floors to our room, but it wasn't an issue for us, I was too distracted by the beautiful views. We dined in the restaurant and had room service (eating on the balcony/patio under the stars was magical). Food was delicious. You definitely pay tourist prices compared to going further into town to dine, but it was worth it. We are already trying to figure out when we go back.

10

John

31 Oct 2024

·

Stayed 7 nights

Staff — excellent. Food — very good. Location — amazing. But two minor quibbles. 1. Bar closes at 6 — right when I start thinking about a cocktail. There is a space above the reception that is set up like a bar but was never open the two times we stayed there. 2. Rooms are luxurious but there is no glass in the windows/doors so when it is hot (most of the time in Zihuatanejo) you have all the shutters closed for A/C so no view at all. But we had a lovely time. If you don’t care about a bar and plan to spend all your time poolside or beachside, it’s perfect!

10

Frederic

11 Jan 2025

·

Stayed 3 nights

Très bel hôtel les chambres sont magnifiques et le site aussi. Le personnel est vraiment très gentil. Il manque cependant des places à l’ombre à la plage.

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10

Alexander

3 Jul 2025

·

Stayed 3 nights

This is our second time at this property and just like the first time last year, it did not disappoint. We stayed in villa 406. It has a full kitchen with dishwasher and washer and dryer. 3 bedrooms and 4 full baths. We were 5 adults but this villa can easily sleep 8 comfortably. The staff here is always friendly. If you have problems walking, since this property sits on the side of a hill and all rooms have some sort of ocean view, it does have lots of stairs to get from room to room and down to the pool and beach. They do offer complimentary golf cart shuttle service per request. We love this place and look forward to visiting again.

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Cleanliness

Most guests describe the property and rooms as very clean and well maintained. A few report pests such as mosquitoes or insects (and one mouse) and isolated upkeep issues like dirty or cold plunge pools or broken fixtures.

Related guest reviews

6

Maritza

13 Aug 2023

·

Stayed 3 nights

Esta vez encontramos un ratón, muchos insectos

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10

wade

3 Nov 2025

·

Stayed 1 night

Very clean,great staff, swim up pool was great fun daily

10

Tracey

24 Mar 2025

·

Stayed 2 nights

Clean beautiful excellent staff felt safe and can walk to many great restaurants day or night barefoot and never worry it's so clean and beautiful!!!!

8

Nauman

22 Jan 2026

·

Stayed 2 nights

Clean room. Very nice staff.

4

Shannon

20 Mar 2024

·

Stayed 15 nights

Old dirty worn out..no hot water..horrible beds..

10

Jennifer

8 Apr 2025

·

Stayed 4 nights

It was clean, quiet, safe, the staff was excellent and the resort was beautiful. We would definitely go back to it again!!

6

William

7 Nov 2025

·

Stayed 2 nights

The room was nice but lighting is poor and the kitchen is laughable, a two burner cooktop, no oven and you needed to open the door to the balcony to put anyway any cookware. The balcony was large, two loungers, dining table and chairs and a plunge pool with a beautiful view of the beach and pool area. The dining in the restaurant and by the pool was reasonably priced and generally good. There was couple of broken bricks on the patio which were a trip hazard and was not attended to during our 9 night visit. We put a chair over it. So, overall a nice place in a good location but a bit dated and seems a lot like what it was 15 years ago when we last visited

10

Janette

23 Jul 2024

·

Stayed 1 night

Todo muy lindo solo el agua del deep pool se veía algo sucia. Deberían cambiarla más seguido o cada vez que algún huésped desaloja ya que no hay jets para movimiento y filtración.

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10

Sheri

18 Dec 2023

·

Stayed 4 nights

We loved the beautiful ocean view room with dip pool. We also loved the cleanliness, friendliness of staff and the amazing ocean front locatation on La Ropa beach within walking distance to central Zihau. We did not love the bats in our outdoor shower. We also did not love that the hotel did not receive the Expedia rate with our reservation and therefore, we were substantiall over charged. It has taken a great deal of time and several phone calls Expedia and Hilton to sort this out.

4

Adriane

7 May 2025

·

Stayed 4 nights

The rooms are beautiful. The in room amenities are great. The room had a lot of bugs. They fumigated but it didn’t work. And tons of mosquitos in the room! I was miserable. My belief is because the exterior doors are more like shutter doors and allows all the mosquitos in. Taxis are an extra 30 pesos. The property is difficult to navigate . The food is just ok. Unfortunately, I won’t be staying here again

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Rooms

Rooms are spacious and comfortable with impressive ocean views, large balconies or patios (often with plunge pools), and useful kitchenettes. Some mention rustic or dated elements, shuttered doors that limit views when using A/C, poor lighting or small vanities, and occasional maintenance problems.

Related guest reviews

8

Jane

29 Oct 2024

·

Stayed 1 night

TV in the bedroom of room 103 Need to new fuse, sound will play however picture will not. Air conditioner the bed on the left side is leaking. But I can definitely overlook this cause I love the hotel

10

Maria

25 Jul 2023

·

Stayed 2 nights

The room was very spacious and I liked the view of the hotel

8

KERRY

9 Apr 2025

·

Stayed 7 nights

Love the.rooms ocean veiws..patio...air conditioning hard to regulate

8

CHRISTIAN CERVANDO CARDENAS

17 Sept 2025

·

Stayed 3 nights

Buena vista

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10

Angela

24 Oct 2025

·

Stayed 2 nights

We had the most incredible visit. The view from our private balcony overlooked some of the resort and the entire bay. The pictures of the room didn't do it justice, absolutely gorgeous room, larger than we expected, the bed was so comfortable, outdoor shower that we loved, clean and the kitchen had the essentials if you wanted to cook. The staff was so welcoming and helpful. There are no elevators, but the staff will drive you up and down the hill on a golf cart. We had to walk up 3 floors to our room, but it wasn't an issue for us, I was too distracted by the beautiful views. We dined in the restaurant and had room service (eating on the balcony/patio under the stars was magical). Food was delicious. You definitely pay tourist prices compared to going further into town to dine, but it was worth it. We are already trying to figure out when we go back.

10

John

31 Oct 2024

·

Stayed 7 nights

Staff — excellent. Food — very good. Location — amazing. But two minor quibbles. 1. Bar closes at 6 — right when I start thinking about a cocktail. There is a space above the reception that is set up like a bar but was never open the two times we stayed there. 2. Rooms are luxurious but there is no glass in the windows/doors so when it is hot (most of the time in Zihuatanejo) you have all the shutters closed for A/C so no view at all. But we had a lovely time. If you don’t care about a bar and plan to spend all your time poolside or beachside, it’s perfect!

10

Lydia

8 Nov 2025

·

Stayed 5 nights

The resort was beautiful and the staff was amazing! We loved our stay. Room 411 has the most incredible views.

10

Kimberley

23 Dec 2023

·

Stayed 14 nights

We loved our 2 bedroom suite. Gorgeous view, fully equipped and always clean. The staff are awesome. Wish we could live there.

6

William

7 Nov 2025

·

Stayed 2 nights

The room was nice but lighting is poor and the kitchen is laughable, a two burner cooktop, no oven and you needed to open the door to the balcony to put anyway any cookware. The balcony was large, two loungers, dining table and chairs and a plunge pool with a beautiful view of the beach and pool area. The dining in the restaurant and by the pool was reasonably priced and generally good. There was couple of broken bricks on the patio which were a trip hazard and was not attended to during our 9 night visit. We put a chair over it. So, overall a nice place in a good location but a bit dated and seems a lot like what it was 15 years ago when we last visited

10

Sheri

18 Dec 2023

·

Stayed 4 nights

We loved the beautiful ocean view room with dip pool. We also loved the cleanliness, friendliness of staff and the amazing ocean front locatation on La Ropa beach within walking distance to central Zihau. We did not love the bats in our outdoor shower. We also did not love that the hotel did not receive the Expedia rate with our reservation and therefore, we were substantiall over charged. It has taken a great deal of time and several phone calls Expedia and Hilton to sort this out.

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Service

Service is widely praised as warm, attentive, and helpful across the property. There are some complaints about slow restaurant service, housekeeping entering despite requests, uneven treatment, weak issue resolution, and delayed check in.

Related guest reviews

4

David

16 Jun 2025

·

Stayed 8 nights

I was not please with the staffs conflict resolutions. An onsite cooking class was offered and even solicited by your staff. We accepted and my wife was thrilled, until she wasn’t. They had nothing to offer. There were several other minor issues with customer service. That all being said, I would not stay at this property again.

6

Claudia F

10 Aug 2024

·

Stayed 4 nights

You need to improve your costumer service staff was very rude and ignored our petitions or needs

6

Brenda

23 Apr 2024

·

Stayed 3 nights

Siendo mexicano es terrible la atención; muy descuidados ante la comunicación y servicio y atención Nunca me había pasado, pero esta ocasión fueron varias,

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10

Craig

10 Feb 2025

·

Stayed 6 nights

I hope someone at property management sees this and realizes how incredibly valuable a long term amazing staff is to get returning customers. Everyone here was great but the pool staff of David, Eloy, Elvis, and Alfredo are beyond exceptional and the main reason we want to go back. Thank you for taking such good care of us, especially with my mobility issuse.

10

Eric

15 Nov 2025

·

Stayed 1 night

Staff is excellent. They are passionate about their job. Exceptional communication and care. Rooms are fantastic. Overall A+.

8

Maria

16 Nov 2025

·

Stayed 5 nights

I would say the bell hope boys were the most nicest ones there. the restaurant, there were not very nice. It took forever to get coffee and breakfast to us..

8

claudia

15 Jul 2023

·

Stayed 6 nights

The place is beautiful, some members of the crew as Samantha and Rigo are son kind always giving and extra effort, but the property ia in maintenance and they didnt advise, the check inn was awful the room was ready until 5 instead of 3 and Carlos was not helpful at all.

10

kristen

10 Jul 2023

·

Stayed 9 nights

We very much enjoyed our stay. The property and rooms are beautiful. The staff went above and beyond to make our stay pleasurable. I'd like to mention Eloy and Procoro at the pool bar for excellent service. Also Hugo and Isaias at the front desk were very helpful with getting taxis and recommendations for dinners and other things. Thank you Embarc for a wonderful trip.

6

Damaris Ulahi

2 Jul 2025

·

Stayed 2 nights

Lo unico que no me gusto fueron las empleadas de limpieza que no rwapetan y se meten aunque uno les diga que no q te vas a cambiar

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10

Iriss

8 Mar 2025

·

Stayed 7 nights

staff go beyond for you. always smiles on their faces.

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Location

Prime beachfront location on Playa La Ropa, with a safe feel and easy walking to restaurants and the town center.

Related guest reviews

10

Alexander

14 Jul 2024

·

Stayed 4 nights

We usually stay in the Ixtapa hotel zone and decided to stay on the La Ropa side. So much quieter and relaxing and the scenery is so nice. The hotel is a time share property but maintained like a 5 star resort. We were 5 and shared a 2 bedroom suite with 3 full baths. Extremely comfortable and had enough space for everyone to have their space. Will definitely be back.

10

blanca

19 Aug 2023

·

Stayed 5 nights

close to everything. Amazing beach playa La Ropa. Clean, Staff very nice and kind. I will go back.

10

Sha Ran

5 Jan 2023

·

Stayed 2 nights

Location

10

laurel

8 May 2025

·

Stayed 5 nights

Hilton Zihuatanejo is an amazing property. We had an ocean view studio. The bedroom was very nice but the jewel was the huge balcony patio with dipping pool. The view was so gorgeous and peaceful. All the staff were so helpful and welcoming. Loved the swim up bar and pool right next to the beach. Several restaurants within short walk and town close enough to walk or take a short taxi ride. Definitely would return to this beautiful hotel resort!!

10

MICHAEL

8 Oct 2023

·

Stayed 4 nights

I will definitely return to this resort. Great customer service and everything is located nearby.

10

José Manuel

5 May 2025

·

Stayed 7 nights

Nos gusta mucho la playa frente al hotel, la arquitectura del hotel lo hace muy acogedor y los cuartos son amplios y confortables.

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10

Leonel

4 Jul 2025

·

Stayed 1 night

The property is located in a very convenient área and the decoration is beautiful. During the night the illumination makes the place look very pretty

10

Alma Fernanda Alvarez

31 Jul 2024

·

Stayed 6 nights

Precioso hotel con acceso a La Ropa, playa increíblemente bella.

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8

José Manuel

14 Jul 2024

·

Stayed 9 nights

Es una excelente opción en Zihuatanejo, ubicada a pie de una de las playas más bonitas de la bahía.

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10

robert

29 Nov 2023

·

Stayed 4 nights

Convenient; great beach

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Dining

Many enjoy the on site restaurant and breakfasts, describing the food as tasty and sometimes good value. Others find the menu limited or pricey, bar service ending early, and breakfast service occasionally slow.

Related guest reviews

8

Fabiola

8 Jul 2024

·

Stayed 2 nights

Buena ubicación, muy lindo, buen equipado el cuarto, solo la comida del restaurante le falta más sabor.

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10

SAIR

6 Aug 2023

·

Stayed 7 nights

Food was fantastic and the room layout including the living room and balcony offer amazing view over playa la ropa and the surrounding hills.

8

Roger

7 Jun 2023

·

Stayed 2 nights

I really loved the woman i was with we both enjoyed our stay! But, we where disappointed that the pool bar did not stay open longer and the restaurants where not open either we had to walk down the beach to find dinner accommodations. The propriety is very beautiful!

10

Miguel

24 Apr 2025

·

Stayed 2 nights

Excelente mantenimiento y servicio impecable, pero poca variedad en la comida y falta un bar que cierre tarde

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10

Angela

24 Oct 2025

·

Stayed 2 nights

We had the most incredible visit. The view from our private balcony overlooked some of the resort and the entire bay. The pictures of the room didn't do it justice, absolutely gorgeous room, larger than we expected, the bed was so comfortable, outdoor shower that we loved, clean and the kitchen had the essentials if you wanted to cook. The staff was so welcoming and helpful. There are no elevators, but the staff will drive you up and down the hill on a golf cart. We had to walk up 3 floors to our room, but it wasn't an issue for us, I was too distracted by the beautiful views. We dined in the restaurant and had room service (eating on the balcony/patio under the stars was magical). Food was delicious. You definitely pay tourist prices compared to going further into town to dine, but it was worth it. We are already trying to figure out when we go back.

8

Maria

16 Nov 2025

·

Stayed 5 nights

I would say the bell hope boys were the most nicest ones there. the restaurant, there were not very nice. It took forever to get coffee and breakfast to us..

8

Ginny

11 Dec 2022

·

Stayed 7 nights

Fabulous location and very well maintained property. Staff were very welcoming and professional in their approach to making us feel like valued guests. Only thing that could use improvement was food. Not great. Not typical of good Mexican cooking. Otherwise would highly recommend.

10

John

31 Oct 2024

·

Stayed 7 nights

Staff — excellent. Food — very good. Location — amazing. But two minor quibbles. 1. Bar closes at 6 — right when I start thinking about a cocktail. There is a space above the reception that is set up like a bar but was never open the two times we stayed there. 2. Rooms are luxurious but there is no glass in the windows/doors so when it is hot (most of the time in Zihuatanejo) you have all the shutters closed for A/C so no view at all. But we had a lovely time. If you don’t care about a bar and plan to spend all your time poolside or beachside, it’s perfect!

8

Jose

22 Sept 2024

·

Stayed 6 nights

I really liked the hotel and their staff, food a the restaurant was great.

8

Heather

26 Nov 2023

·

Stayed 4 nights

Good value for the money. On-site dinning could be improved. Overall a great stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $210	8 $175	9 $175	10 $169
11 $169	12 $167	13 $167	14 $167	15 $169	16 $169	17 $169
18 $169	19 $169	20 $169	21 $169	22 $188	23 $412	24 $169
25 $169	26 $169	27 $169	28 $169	29 $218	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $315	2 $315	3 $315	4 $364	5	6 $364	7
8	9	10	11 $413	12 $365	13	14
15 $364	16 $364	17 $364	18 $365	19 $413	20	21
22 $451	23 $413	24 $570	25 $569	26	27	28
29 $365	30 $364

Hilton Grand Vacations Club Zihuatanejo

Prices for Hilton Grand Vacations Club Zihuatanejo

Monthly average prices

About this property

Location

Room options

3 Bedroom 2 King 2 Bunk Beds Bilevel Suite

2 Bedroom 1Kg 1Twn 1Double Suite Plunge Pool

1 Bedroom Ocean View King with Plunge Pool

2 Bedroom Ocean View 1 King 1Twin 1Double Suite

1 Bedroom Partial Ocean View King Plunge Pool

Studio Ocean View King with Plunge Pool

3 Bedroom Ocean View 2Kg 2Twn Suite Plunge Pool

Studio King with Balcony

1 Bedroom 2 Bath King Suite with Plunge Pool

2 Bedroom Partial Ocean View 1Kg 2Twin Suite

1 Bedroom King Suite with Balcony

Guest reviews of Hilton Grand Vacations Club Zihuatanejo

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hilton Grand Vacations Club Zihuatanejo

Prices for upcoming dates