Name: Comfort Inn & Suites Augusta West Near Fort Gordon
Address: 4071 Jimmie Dyess Parkway, Augusta, Georgia, United States of America, Augusta, Georgia, US
Price range: US$77–US$101 per night
Rating: 8.2

What guests think

At Comfort Inn & Suites Augusta West Near Fort Gordon, reviews describe a budget stay with friendly staff but mixed upkeep, where some guests appreciated clean, comfortable rooms and value, while others reported cleanliness lapses and various maintenance issues.

Breakfast feedback is split, ranging from plentiful and tasty to limited or mediocre, with a few setup or cleanliness concerns. Location is convenient to nearby dining and roads, though some mention traffic noise and tight parking. Expect basic, affordable lodging with uneven consistency across stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is described as tight or limited in some reviews.

Related guest reviews

10

Linda

27 Apr 2025

·

Stayed 3 nights

Parking was tight

8

Melanie

22 Sept 2025

·

Stayed 3 nights

Parking and checkmin were breeze!

8

Mark

28 Jul 2024

·

Stayed 3 nights

The staff is excellent. Management needs to fix the electronic keys - they dont work at all. I had to get new keys every time i tried to go in my room.

2

Carrie

17 Jul 2023

·

Stayed 4 nights

This is the worst place i have ever stayed i feel cheated out my money NEVER again will i stay here the sink clogged the elevator wasnt working and the vending machine didnt work worst vacation ever

8

Andre

15 Jul 2024

·

Stayed 2 nights

Nice place to stay. Only take back is the parking lot is super small

10

Patricia

3 Jan 2025

·

Stayed 1 night

Front desk staff helpful. You can easily miss the entrance but beside a Waffle House. Traffic has divider so if you miss entrance you must return. Beds comfy and always clean.

10

Ieesha

1 Sept 2024

·

Stayed 1 night

Property condition & facilities were in great condition.

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Cleanliness

Cleanliness feedback is inconsistent: multiple guests reported mold, musty odors or damp carpets, and bathrooms needing deeper cleaning, while others found rooms acceptably clean. Housekeeping sometimes missed service or basics like soap.

Related guest reviews

10

Alisa

27 Jun 2024

·

Stayed 1 night

It was very clean. The bed was SUPER comfortable. The staff was friendly. Everything we needed!

2

A

22 Jun 2025

·

Stayed 1 night

Dirty fridge, sheets contained hair, bathroom full of rust

4

Constance

5 Feb 2023

·

Stayed 1 night

The bathroom lacked a fan to vent the room which may account for the heavy growth of mold on the bathroom ceiling. Beds were also old enough that with 2 of us in a queen bed we both rolled into the center. Staff was great but this place needs a remodel and a definite refresh!

4

Jennifer

4 Aug 2025

·

Stayed 3 nights

Great Location and delicious breakfast. Bathrooms had mold and dirty, the floors smelled like a sewer, and room furniture were peeling and dirty looking.

8

Sheryll

16 Mar 2025

·

Stayed 1 night

The hotel was clean as well as the rooms. Beds were comfortable. Breakfast had a variety of food choices. Only problem with our stay was we had no soap for the shower. Did not know until in the shower. Shampoo, conditioner and body lotion were nice. Will stay here again.

4

Christy M

21 Jul 2024

·

Stayed 3 nights

The interior was being repainted, so the fumes were overwhelming walking down halls. Bathroom tile was nasty and unkempt. Shower basin was stained and felt dirty and water was difficult to turn off. The room had a very damp feeling and IT STUNK. It was awful. I reported both concerns and was told they couldn’t do anything. This hotel needs much more than a simple repaint. I switched hotels after reading great reviews for this one. I regret that decision. My son’s team stayed in a nearby hotel that was much cleaner. He chose to sleep in a chair there, rather than stay in my room because he said my room was nasty.

6

Lafenechia

27 Sept 2025

·

Stayed 1 night

Toilet wasn't clean carpets were dirty didnt want to walk without shoes... the shower was clean and bed

2

Chanea

3 Sept 2023

·

Stayed 1 night

The carpet was wet and the entire room smelled like mildew. The ceiling had water stains on it and the a/c unit was obviously leaking onto the floor.

4

Johnny

2 Sept 2023

·

Stayed 3 nights

The hotel lobby was very messy due to a storm which damaged plaster from the ceiling. We noticed it wasn’t cleaned until the next afternoon. The room was very humid inside, carpets wet and there was an odor due to the wet carpets which isn’t safe either. Breakfast left a lot to be desired which we didn’t use again and decided to eat elsewhere. We attempted to add our Aaa discount and were denied by the front desk person who seemed like he was barely all there to begin with.

6

Rachel

5 Jun 2025

·

Stayed 3 nights

When I first entered my room the first thing that hit me walking through the door was the room smelled like the previous customer smoked marijuana. I also did observe on my carpet floor what looked to be brown smoking paper that was burnt near the garbage can. Comfort Inn is supposed to o be a smoke free establishment. I told the front desk gentleman about my room situation. He said that he will have maintenance use the fog cleaner to get rid of the smoke and have house cleaning do a deep clean of the room. I left for the day to allow them time to get my room situated. When I came back, my room still smelled like smoke and the ashes of the brown smoking paper were still on the floor. I did see that the housekeeping people changed my towels and made my bed but they did not do a DEEP CLEAN. I am disappointed and wouldnt recommend this establishment.

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Rooms

Rooms vary: several are spacious and comfortable, but many report noise from thin walls, nearby traffic, or the lobby. Recurrent maintenance issues include TVs or phones not working, weak or inconsistent water pressure, AC problems, and occasional Wi‑Fi outages.

Related guest reviews

4

CHRIS

23 Oct 2023

·

Stayed 2 nights

We booked weeks in advance. We were given a room with a king bed just feet from the lobby. In the late evening hours conversations in the lobby could be heard in our room. We stayed two nights and for some reason our room was not cleaned after the first night. I don’t understand why it was not cleaned. We ended up asking for fresh towels from the front desk. The breakfast was great and definitely a plus. You get two remotes and no directions on which one does what. Overall disappointed when compared to other stays with Comfort Inn.

6

Shimaka

30 Mar 2025

·

Stayed 1 night

The bed was very uncomfortable.

8

Liza

16 Mar 2025

·

Stayed 1 night

Everything was good , but the a/c dont go too cold. It stays at 68 70. We like it a little bit cooler.

6

Anthony

15 Feb 2025

·

Stayed 1 night

Property was good. Pleasant stay my only gripe was the fact that the windows do NOT have black out curtains and the lights from the parking lot are bright and shine in making for a less than perfect sleep.

6

Bryan

5 Jan 2024

·

Stayed 1 night

Overall the hotel was ok but the road noise was terrible. All you hear is the traffic all night long.

4

Patrick

14 Jul 2024

·

Stayed 1 night

Phone didn't work in room. So had to diwn to front desk or call from own room. Volume didn't work on tv. Said maintenance was calledd but nothing was ever done. Tv had two remotes and no instructions were given. Rooms had very thin walls and very noisy

4

Shannon

7 Feb 2026

·

Stayed 1 night

Extremely loud heating system in 1st room placed. Paper thin walls made it too easy to hear everything being said in the room next door - without those guests being excessively loud. Water in shower failed to get hot. Shampoo/conditioner toiletries provided but no soap. Room was moved to slighter better room next to laundry but that TV did not work.

10

Charles

19 Oct 2025

·

Stayed 1 night

Great overall, definitely recommend. The water pressure was a little too “eco-friendly” and could’ve been stronger, but this was an excellent stay for the price

8

Bancroft

10 Oct 2025

·

Stayed 1 night

Place was cool the staff was very nice my only issue were it seemed like every guest room around me were very noisy

2

Amanda

7 May 2025

·

Stayed 2 nights

Wifi didnt work in my room. The beds and pillows was uncomfortable also tub was cracked

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Service

Many guests highlight friendly, helpful staff and accommodating service. However, others cite rude or unhelpful interactions, slow or problematic check-in, surprise deposits or cancellations, and limited resolution of issues.

Related guest reviews

2

michelle

9 Jun 2025

·

Stayed 1 night

The staff when I checked in, were shift changing and were not friendly at all! The room needs some major updating! It was filthy! The bathtub could not even be used! The shower was barely outputting water and just cut off in the middle of taking one! No shampoo or conditioner and no soap!

8

Judy

14 Apr 2025

·

Stayed 2 nights

The staff went out of their way to help us especially Clinton

10

Vernetta

5 Feb 2026

·

Stayed 1 night

Machalia was Awesome! Upon answering the phone, she was professional and friendly. The room was spacious, and clean.

2

JOSH

6 Oct 2024

·

Stayed 4 nights

My stay was canceled due to no availability. We purchased out stay online and had confirmation. MONEY was taken off my credit card and we got a call no rooms available day of my stay. I was there for work and had no place to stay after the hotel canceled my room for 3 days😡Very upset and unprofessional!

10

shawn

5 Jan 2025

·

Stayed 2 nights

Very clean, very friendly staff

4

charlie

9 Jun 2025

·

Stayed 2 nights

Morning check in clerk was very rude and discourteous. Room loss all water pressure and no apology from the clerk.

6

Merissa

14 Dec 2025

·

Stayed 2 nights

Paid online, I have done this multiple times as my husband is military and whenever the hotel is going to put a $100 hold on my card, I am told. Well here I wasn’t informed that when taking my card for on file they were going to put a $100 charge deposit and was taken by surprise. It would have been nice to have a heads up. Hotel was decent. Staff was super friendly and helpful, but they are working with what they have and it’s not much. The owner could definitely help ensure the bare minimum is met. Like a vacuumed room and toilet not left with bleach in it, where it filled the room with the aroma. Welp, thank you for the few nights stay. Tv and bedding was nice and air/heat worked great.

8

Jessica

20 Jul 2025

·

Stayed 2 nights

We had a good stay! Staff were friendly, helpful, and pleasant. Room was spacious. Breakfast options were plentiful and well-stocked.

2

Camelia

23 Mar 2025

·

Stayed 2 nights

Saturday staff was rude and disrespectful ! My booking showed 3 guest me and my two kids I kept asking for washcloths that I never received due to so called housekeeping being off so I had to go buy washcloths for my me and my kids but the front desk was rude about the whole situation I would have never stayed here if Laquita wasn’t fully booked I will never stay here again kitchen staff was extremely excellent

10

Patricia

3 Jan 2025

·

Stayed 1 night

Front desk staff helpful. You can easily miss the entrance but beside a Waffle House. Traffic has divider so if you miss entrance you must return. Beds comfy and always clean.

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Location

Convenient for nearby dining and road access, with some praising the location. Traffic noise affects certain rooms facing the highway.

Related guest reviews

8

Kenric

3 Sept 2023

·

Stayed 3 nights

Very easy to get to and staff was very nice

4

Jennifer

4 Aug 2025

·

Stayed 3 nights

Great Location and delicious breakfast. Bathrooms had mold and dirty, the floors smelled like a sewer, and room furniture were peeling and dirty looking.

10

Kelsey

9 May 2025

·

Stayed 2 nights

It was so calming and I truly enjoyed staying there to pick my husband up from his military base.

6

Bryan

5 Jan 2024

·

Stayed 1 night

Overall the hotel was ok but the road noise was terrible. All you hear is the traffic all night long.

6

Corey

2 Dec 2024

·

Stayed 1 night

While the hotel cannot control guest behavior, the type of guest this hotel attracts is less than desirable. Guest playing loud music in the common areas of the hotel, next door guests playing TV so loud you could hear it upon exiting the elevator. Front desk did respond to the floor and asked them to turn it down, those guests had a similar complaint the night before. The value for this room is way overpriced and should be considered price gouging for charging over $75 for this location, front side rooms can hear traffic going by on multilane highway. I had a previous bad experience here and didn't realize I made this reservation at same location, which is 100% my mistake.

8

Anthony

31 May 2025

·

Stayed 1 night

Hotel is nice. Service stations close by. Eateries close by and in walking distance. All was good except the service at the desk at check in. The woman was not pleasant at all. Very stoic with bad customer service.

8

KIMBERLY

17 Oct 2024

·

Stayed 1 night

Close to a Waffle House and a few other facilities.

10

Anthony

26 Aug 2025

·

Stayed 2 nights

Nice quiet and safe place to stay

10

Patricia

3 Jan 2025

·

Stayed 1 night

Front desk staff helpful. You can easily miss the entrance but beside a Waffle House. Traffic has divider so if you miss entrance you must return. Beds comfy and always clean.

8

Daniel

17 Apr 2025

·

Stayed 4 nights

Stayed for Masters week and this hotel was exactly what we needed. Nothing fancy but clean and very helpful and friendly staff.

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Dining

Breakfast feedback is mixed: several guests enjoyed it and found options plentiful, while others described it as limited or mediocre, and one reported illness. Setup and stocking issues were occasionally noted.

Related guest reviews

10

Bruce

24 Aug 2025

·

Stayed 1 night

Night clerk was grumpy when I arrived at 9pm but good breakfast and all else very good

10

Shawan

16 Feb 2026

·

Stayed 1 night

Breakfast really nice staff

10

Tammy

16 Mar 2023

·

Really nice place. Breakfast was great. Clean. Friendly staff. A little expensive for just spending the night but the kids were safe and comfy.

6

David

31 Dec 2023

·

Stayed 1 night

Description said free hot breakfast but nothing hot to eat, had to go next door to Waffle House

8

Sheryll

16 Mar 2025

·

Stayed 1 night

The hotel was clean as well as the rooms. Beds were comfortable. Breakfast had a variety of food choices. Only problem with our stay was we had no soap for the shower. Did not know until in the shower. Shampoo, conditioner and body lotion were nice. Will stay here again.

2

Yasmine and Joe

18 Mar 2025

·

Stayed 5 nights

My husband ended up with food poisoning on Day 2 of our stay from the breakfast offered at the hotel. We had to cancel all our activities for that day and instead had to seek medical attention

8

Jessica

20 Jul 2025

·

Stayed 2 nights

We had a good stay! Staff were friendly, helpful, and pleasant. Room was spacious. Breakfast options were plentiful and well-stocked.

4

Johnny

2 Sept 2023

·

Stayed 3 nights

The hotel lobby was very messy due to a storm which damaged plaster from the ceiling. We noticed it wasn’t cleaned until the next afternoon. The room was very humid inside, carpets wet and there was an odor due to the wet carpets which isn’t safe either. Breakfast left a lot to be desired which we didn’t use again and decided to eat elsewhere. We attempted to add our Aaa discount and were denied by the front desk person who seemed like he was barely all there to begin with.

6

Angela

23 Jun 2025

·

Stayed 1 night

The checkin took a while considering i had booked and paid online. The rooms could have been cleaner. We had no hand soap in one room we booked. Breakfast was mediocre at best.

6

MARIA

25 Jan 2026

·

Stayed 1 night

Breakfast wasn't enough and the trash cans were full near the food.

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Month	Average price
January	US$87
February	US$85
March	US$93
April	US$242
May	US$88
June	US$81
July	US$97
August	US$89
September	US$94
October	US$91
November	US$84
December	US$79

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $93	17 $93	18 $88	19 $93
20 $90	21 $96	22 $98	23 $101	24 $98	25 $93	26 $93
27 $81	28 $87	29 $87	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $79	3 $81
4 $82	5 $93	6 $96	7 $96	8 $91	9 $79	10 $84
11 $83	12 $92	13 $94	14 $98	15 $95	16 $81	17 $81
18 $85	19 $89	20 $90	21 $90	22 $90	23 $79	24 $79
25 $82	26 $89	27 $89	28 $89	29 $89	30 $77	31 $79

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed, Refrigerator

Suite, 1 King Bed with Sofa Bed, Refrigerator

Room, 2 Queen Beds, Accessible

Room, 1 King Bed (Accessible)

Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed, Accessible (Efficiency Suite, Visual Fire Alarm)

Suite, 1 King Bed with Sofa Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Comfort Inn & Suites Augusta West Near Fort Gordon

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Prices for upcoming dates