Zel Cozumel

From

US$338

/ night

Select dates to see prices and availability

From

US$338

/ night

About this property

Relax at the full-service spa, where you can enjoy massages and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a 24-hour health club and an outdoor pool.

Restaurant
Swimming pool
Non-smoking rooms
Room service
Tennis courts
Housekeeping

Show all

Location

Carretera Costera Norte Km. 5.8, Zona Hotelera Norte, San Miguel, Quintana Roo, Mexico

Playa San Juan (0.7 Miles)

Villa Maya (2.3 Miles)

Maya Heritage Monument (3.1 Miles)

Los Cinco Soles (3.2 Miles)

Malecon San Miguel (3.3 Miles)

Cozumel Museum (3.4 Miles)

More location info

Room options

Zel Room Ocean View

Room details

1 Extra-Large Double Bed

2 Double Beds

Sleeps 3

462 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Zel House Ocean Front

Room details

1 Extra-Large Double Bed

Sleeps 3

570 ft²

Balcony

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchenette

Zel Room Garden View

Room details

1 Extra-Large Double Bed

2 Double Beds

Sleeps 3

462 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Deep Soaking Bathtub

Zel Premier Suite Ocean Front

Room details

1 Extra-Large Double Bed

Sleeps 2

538 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Zel Suite Ocean Front

Room details

1 Extra-Large Double Bed

2 Double Beds

Sleeps 3

538 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Zel Suite Garden View

Room details

1 Extra-Large Double Bed

2 Double Beds

Sleeps 6

925 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Bathtub and Shower

Zel Junior Suite Ocean Front

Room details

1 Extra-Large Double Bed

Sleeps 3

462 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

Zel House Penthouse Suite Ocean Front

Room details

1 Extra-Large Double Bed

Sleeps 3

624 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Kitchenette

Guest reviews of Zel Cozumel

Very good

Based on 1,026 verified reviews

Facilities

8.6

Cleanliness

9.2

Service

9.4

chris

7 Jul 2026

Stayed 2 nights

The hotel is smaller than other hotels in the area, less restaurants and the buffet has very limited choices, the hotel is not sound proof so we could hear people from upstairs having s@x

Audrey Kuhlman

1 Jul 2026

Stayed 5 nights

Food variety on buffet

manuel

30 Jun 2026

Stayed 3 nights

Jessica

28 Jun 2026

Stayed 3 nights

Greatest vacation ever. Staff were amazing always helping me out and answering questions that I had. I loved the activities that they have (everyday is something different at 9pm). Went with my daughter alone and i felt safe, really recommend visiting it.

Rachel Christine

26 Jun 2026

Stayed 5 nights

The hotel was nice overall. We were happy with our room and the staff were very helpful and friendly. Everyone was great with our kids. The adult pool seemed much nicer than the family pool, so it was disappointing that it was adult only. The beach/water was unusable due to heavy sargassum. The day beds near the beach/pool were very nice. The kids activities seemed great for younger children but were not as appealing to my 9 and 11 year olds. The hotel and rooms were nice and we found the food to be good - we liked the freshly made items at the buffet grill area and enjoyed the Fish House restaurant. It did rain once and the roof of the buffet building had several leaks. We had a very nice stay but would likely not stay here again - primarily due to the sargassum which is not the hotel's fault.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Zel Cozumel

Are pets allowed at the property?

Pets are allowed, with a maximum pet fee of MXN 950.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out availability and associated costs are not specified.

Is there an airport shuttle service available?

A complimentary roundtrip airport shuttle service is available 24 hours.

Where is the hotel located in relation to key landmarks?

The property is located in Cozumel (Zona Hotelera Norte), within a 10-minute drive of Museo de la Isla de Cozumel and San Miguel Church. It is 5.2 mi (8.4 km) from Stingray Beach and 9.1 mi (14.7 km) from Chankanaab National Park.

Does the hotel have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided.

What are the hotel’s policies regarding children?

Children are allowed at the property, but the minimum age for staying free is not specified.

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Prices for upcoming dates

October 2026

November 2026

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $299	6 $343	7 $371
8 $341	9 $364	10 $305	11 $313	12 $342	13 $346	14 $325
15 $333	16 $338	17 $284	18 $308	19 $382	20 $381	21 $370
22 $458	23 $405	24 $308	25 $326	26 $330	27 $272	28 $331
29 $304	30 $303

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Parties and events (including weddings) are allowed on site
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet fee: MXN 950.00 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.