Is parking available at the hotel?

Self parking is available on-site for a fee of USD 17 per night, which includes in/out privileges. Limited parking is offered.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the hotel allow pets?

Pets are allowed with a fee of USD 100 per pet, per stay, plus a one-time cleaning fee of USD 100. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including the registration desk, public areas, and rooms. Accessible bathrooms are also available.

Where is the hotel located in relation to key landmarks?

The hotel is located in North San Jose, within a 5-minute drive of Santa Clara Convention Center and Levi's Stadium. It is 2 miles from California's Great America and 5.8 miles from Santa Clara University.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool. The pool is operational seasonally, and specific hours may apply.

Are children allowed to stay at the hotel?

Children 17 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers cribs and rollaway beds, subject to availability. Advance request or confirmation may be required, and additional fees may apply.

Hyatt House San Jose-Silicon Valley Hotel

Average nightly price at Hyatt House San Jose-Silicon Valley by month, last 12 months (USD)
Month	Average price
January	US$189
February	US$267
March	US$220
April	US$190
May	US$216
June	US$256
July	US$218
August	US$227
September	US$250
October	US$229
November	US$203
December	US$190

What guests think

Travellers describe Hyatt House San Jose-Silicon Valley as a convenient base near Levi’s Stadium with many nearby dining and shops, generally clean, quiet, and comfortable rooms, secure paid parking, and a free breakfast that many enjoy.

Several reviews highlight spacious suites with kitchenettes, though some note AC struggles, thin walls, dated pillows, or limited views. Cleanliness is praised often, but there are recurring complaints about odors, missed housekeeping or room refresh, and a few reports of dirty areas. Service is widely regarded as warm and helpful, yet a few guests reported slow or unhelpful check-in, reservation issues, or restrictive policies; the on-site bar may be closed on weekends. Expect a practical, convenient stay geared to events and business.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and fitness room, and many appreciate the secure parking garage, though parking is paid. Several note the on-site bar or restaurant can be closed on weekends or holidays.

Related guest reviews

6

Leonel

21 Oct 2025

·

Stayed 2 nights

Good and safe parking garage

6

William

9 Sept 2024

·

Stayed 2 nights

Clearly a business-only hotel (not stated in pre-stay material): room for one occupant (small closet, one sink in bathroom; one chair in room; small desk), lobby bar closed on the weekend. No room make-up service (not stated in pre-stay material; coffee bar not replenished as well as no fresh towels, sheets etc. When asked about this, the front desk attendant just shrugged her shoulders and glibly stated, "Oh, we only do that every three or four days. How long are you staying?" The surrounding restaurants were pathetic, empty and terrible. The bathroom electrical outlet (only one there) didn't work as well as the TV controller.

10

Iain

26 Dec 2023

·

Stayed 1 night

Bar n restaurant closed. Christmas isn’t holiday for everyone

10

jee

16 Jun 2025

·

Stayed 1 night

Very friendly staff and very convenient parking

10

Julian C

13 Oct 2025

·

Stayed 1 night

Parking garage felt secure

10

Catherine

27 Jul 2025

·

Stayed 2 nights

This was a perfect spot for our family staycation. The pool is 5 feet at the deepest which I really liked for my young kids. The 1 bedroom suite is spacious with a bedroom and a sitting room\kitchenette area. There are plenty of dining options within the vicinity (Chick-fil-a, Habit Burger, Panera, Starbucks, Chipotle, etc.). There is a CVS right across as well. The free breakfast buffet was great as well. They serve eggs, sausage (chicken, turkey, pork), potatoes, cereal, pancake or waffle, bread, oatmeal, etc. it seemed quiet too. We could hear doors opening and closing but that was about it. There was a faint musty smell when we got in the room which went away after the AC started running. The beds were very comfortable. The ceiling wss high. We would definitely stay again next time.

10

Sarah

9 Jul 2025

·

Stayed 1 night

I didn't realize when we booked this place that it seems geared towards business travelers. Because of this, it was extremely quiet and clean. It was a great place to stop on our road trip. My whole family was comfortable, and we enjoyed the pool and the complimentary breakfast in the morning. It was exactly what we needed on our long road trip.

10

Deanna

31 Jul 2024

·

Stayed 2 nights

Great room, pool and fitness room.

8

ROSE

3 Jan 2025

·

Stayed 3 nights

The mattress seemed old with no support. The coffee and breakfast were terrible. Cold and worse than a cafeteria. Flavored creamer would of been nice. We weren't told there was a $15 per day parking charge before we parked. We could of parked outside. There was no parking inside the gate we went out and psrked outside the gate. This seems petty but its the small things that make a difference.

10

Jason

3 Sept 2024

·

Stayed 4 nights

Free breakfast, salt water pool, very clean

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Cleanliness

Many reviews call the hotel and rooms very clean, but there are recurring reports of odors, missed housekeeping or refresh, and some dirty or poorly maintained spots.

Related guest reviews

6

Hartman

22 Aug 2023

·

Stayed 2 nights

At the surface, our suite looked amazing. Upon further inspection, it was certainly flawed. There was so much dust and built-up dust bunnies everywhere. The couch was very uncomfortable. And the shower had hairs in it that were certainly not mine. The TV had minimal channels which was odd. The bed and pillows were comfy and the air conditioner certainly proved useful during the heat. The front desk staff was very friendly. And the breakfast was ok. Overall, the lack of housekeepers and upkeep of the room was the key factor to our stay being a 5 rather than a 10. I regret taking pictures when I had the chance, but I was so exhausted that I just needed to sleep. I work in the hospitality business and so my eyes knew exactly where to go…sadly.

10

Angelita

21 Aug 2024

·

Stayed 1 night

Perfect area to stay. Shopping and restaurants within walking distance. The hotel was clean. My room was very clean but there was a bad odor in the room. It smelled like B.O.

2

Stephanie

30 Jul 2025

·

Stayed 1 night

Outdated. Dirty. The room was 77 degrees when we got in and took 3 hours to cool to 70. Also was denied a room with a king size bed because of my service dog. Absolutely terrible. Won’t be back.

8

Kevin

28 Jul 2025

·

Stayed 2 nights

Nice place, clean facility friendly staff

10

Vladimir

30 Jul 2024

·

Stayed 2 nights

Clean and well maintained

10

Kirsten

26 Aug 2025

·

Stayed 1 night

Very clean and comfortable

2

STEPHANIE

17 May 2024

·

Stayed 2 nights

Puddle of urine in the hotel room, sold out so they wouldn't switch my room, no steam cleaner to get it out on property, no follow up from management ever. Will dispute that charge.

4

JIJING

21 Aug 2023

·

Stayed 3 nights

Convenient and safe parking. I stayed in 2 rooms. First room on the 5th floor had strong chemical smell in the room and mold/mildew smell in the bathroom. On Day 2 I was finally moved to a 7th floor room. It still had some sort of chemical smell in the room but bathroom was smell free. This hotel may need to revisit the housekeeping materials they use to eliminate the chemical smell.

4

Mario

21 Feb 2023

·

Stayed 1 night

The bathroom sink was visibly dirty. There’s a false eyelashes stuck to the back of one of the remotes, the living room remote doesn’t have a battery cover, fingerprints all over the place.

6

Lisa

23 May 2024

·

Stayed 7 nights

Pretty good location. I was surprised that they do not clean the room everyday. Staff were super friendly

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AI-generated summary based on recent guest reviews

Rooms

Rooms and suites are generally spacious and comfortable, with useful kitchenettes and quiet for work or rest. Some guests mention AC struggles, thin walls or hallway noise, dated pillows or mattresses, limited TV, and occasional maintenance quirks.

Related guest reviews

10

Ignacio

10 Apr 2025

·

Stayed 2 nights

Was here for work and the rooms are very spacious. Great to work out of and I found it quiet. The wifi was adequate for my needs. You do need a car or will have to uber everywhere as little is in walking distance.

10

Hao

26 May 2025

·

Stayed 1 night

The smiling service of the front desk staff made me feel like I was at home. I booked a suite for $200/day. I took the elevator to the 7th floor with the room card. I was not disappointed after opening the door. The room was designed in gray tones, clean, tidy and warm. There was a simple kitchenette on the right side of the door, a three-seater sofa, a desk and chair, a 180-degree rotating TV, and a thick mattress (moderate softness). I personally don't like mattresses that are too soft. There are CVS and Starbucks across the building, which is convenient for travel. A very happy hotel experience

10

Chelle

14 Dec 2024

·

Stayed 1 night

Great location and spacious rooms

8

Mariah

13 Aug 2025

·

Stayed 2 nights

Went to the Levi stadium needed something near by. The commute , was perfect staff was nice only complaint would be how hot it was even with ac on in room took awhile to even kick in ! Love the food near by and the target great location!

8

Horace

12 Jul 2023

·

Stayed 6 nights

Centrally located to the things that we wanted to accomplish on our trip. The hotel staff was very courteous and promptly worked to accommodate our requests. The microwave in our first room didn't work so they let us use the one in the next room over until replacement the next day. We ended up staying in that room based on the comparative comfort level. The first room was on a corner of the hotel and the sensors were not well placed. So when the sensors thought we were out of the room it would raise the AC to 78. This was too hot with the sun shining on that corner of the building. Also, the AC blew directly onto the bed, so you were cold when it was on and pull all the covers up. Then the AC would go off and you were hot. Rinse, repeat. Changing rooms resolved that issue and we felt more comfortable overall. Parking was easy. Fitness center was small. Breakfast was standard Hyatt hotel fare. Overall, a pleasant experience.

10

Toyia

25 Sept 2024

·

Stayed 2 nights

I stayed in a 1-bedrom suite and it was very spacious and had lots of seating. The shower also had excellent water pressure. The staff was great. The property is quiet. I would definitely stay there again.

8

Paula

18 Feb 2025

·

Stayed 2 nights

Overall our stay here was very good. The service was great and the hotel was very clean and well maintained. Our room was spacious and comfortable. The only complaint we had was the pillows were pretty awful. Very crunchy!

10

Catherine

27 Jul 2025

·

Stayed 2 nights

This was a perfect spot for our family staycation. The pool is 5 feet at the deepest which I really liked for my young kids. The 1 bedroom suite is spacious with a bedroom and a sitting room\kitchenette area. There are plenty of dining options within the vicinity (Chick-fil-a, Habit Burger, Panera, Starbucks, Chipotle, etc.). There is a CVS right across as well. The free breakfast buffet was great as well. They serve eggs, sausage (chicken, turkey, pork), potatoes, cereal, pancake or waffle, bread, oatmeal, etc. it seemed quiet too. We could hear doors opening and closing but that was about it. There was a faint musty smell when we got in the room which went away after the AC started running. The beds were very comfortable. The ceiling wss high. We would definitely stay again next time.

8

Mariana

6 Dec 2022

·

Stayed 19,330 nights

Thin walls and doors. Otherwise, service and cleanliness were above par. Breakfast was quiet good for being included.

8

ROSE

3 Jan 2025

·

Stayed 3 nights

The mattress seemed old with no support. The coffee and breakfast were terrible. Cold and worse than a cafeteria. Flavored creamer would of been nice. We weren't told there was a $15 per day parking charge before we parked. We could of parked outside. There was no parking inside the gate we went out and psrked outside the gate. This seems petty but its the small things that make a difference.

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AI-generated summary based on recent guest reviews

Service

Front desk and staff are frequently praised as friendly, accommodating, and helpful. A minority report slow check-in, lack of follow-up or assistance, reservation/refund difficulties, and an instance of a service-dog related room denial.

Related guest reviews

10

Don

9 Jul 2025

·

Stayed 2 nights

Every desk representative and stafff member were outstanding, courtesy and to take care of her guest. I highly recommend this this hotel.

4

Scott

19 May 2024

·

Stayed 1 night

Room wasn’t ready when arrived after 3. I was told by the staff they would call me when the room was ready. Waited in the lobby until 4:45 at which point I noticed people that checked in after me were getting their room keys. I approached the desk and asked if they tried to call me, they didn’t. We were in town for a concert and not being able to get our room until 4:45 made us late. Also the room did not have a remote control for the tv.

2

Antonio

27 Mar 2024

·

Stayed 1 night

I was the only person checking in but it took them 25 minutes to check me in because of a computer problem. They charged my card multiple times and at one of the counter guys was not friendly at all

10

Anthony

18 Jul 2024

·

Stayed 1 night

The staff at the front desk were all simply amazing. Personable and made us feel at home. It was a great experience. Thanks for retaining such great employees.

2

Adina

16 Jul 2023

·

Stayed 1 night

Had an issue with booking and tried to call the property to cancel and was hung up on three times; twice as soon as they picked up and once after I asked to talk to a manager to see if they would be willing to help me further than the girls at the front desk. I understand that there are policies in place but as a guest I chose to keep a different reservation and not even check into this location even though I was getting charged. At the end of the day, regardless of policy, customer service should still be at the forefront of all encounters and because of this I would tell everyone to stay away. If they treat you like this before you even check in, I can’t imagine what I could expect if I were ever physically there.

2

Jeffrey

7 Dec 2024

·

Stayed 1 night

Door never fully locked. Anyone could’ve had access to my room if they just pushed the door. Hotel staff did nothing about it and no compensation for safety issues

10

Chequita Maria

1 Jun 2025

·

Stayed 5 nights

The property is very nice but the staff is what makes it so welcoming. They went above and beyond to assist.

2

Stephanie

30 Jul 2025

·

Stayed 1 night

Outdated. Dirty. The room was 77 degrees when we got in and took 3 hours to cool to 70. Also was denied a room with a king size bed because of my service dog. Absolutely terrible. Won’t be back.

10

Lily

22 Nov 2024

·

Stayed 2 nights

Elena at reception greeted us wonderfully. We asked for a later checkout due to a late flight out and was granted the request with a smile.

10

Margarito

4 May 2025

·

Stayed 1 night

Love the multiple eating options within walking distance. Elena at the front desk was great. Very friendly and answered all our questions.

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Location

Highly convenient for Levi’s Stadium and California’s Great America, set in a center with many walkable dining and shopping options like CVS and Target; several guests walked to events. One review felt the area sketchy, and another preferred driving.

Related guest reviews

10

charlyn

5 Jan 2025

·

Stayed 1 night

Love how close it is the Levi’s!

10

Ignacio

10 Apr 2025

·

Stayed 2 nights

Was here for work and the rooms are very spacious. Great to work out of and I found it quiet. The wifi was adequate for my needs. You do need a car or will have to uber everywhere as little is in walking distance.

8

Mariah

13 Aug 2025

·

Stayed 2 nights

Went to the Levi stadium needed something near by. The commute , was perfect staff was nice only complaint would be how hot it was even with ac on in room took awhile to even kick in ! Love the food near by and the target great location!

10

Judy

5 Aug 2025

·

Stayed 2 nights

Hotel was located in a center with easy access to several types of food and within walking distance to CVS and Target

10

Lynne

17 Jan 2023

·

Stayed 19,372 nights

This was a perfect place to stay for a stadium event (Levi's). It was an easy and safe walk to and from the stadium. There are lots of dining and shopping options in the same parking lot as the hotel. Good breakfast. Friendly and helpful staff. I would definitely stay here again!

10

Cynthia

30 Dec 2024

·

Stayed 2 nights

Close to Great America. Walkable to several restaurants. Staff friendly. Good breakfast selection. Would recommend.

10

Manuel

20 Jan 2025

·

Stayed 2 nights

Love staying at this hotel. It is very convenient close to shopping a lot of excellent restaurants and close to Great America and Levi stadium.

8

Franz

30 Sept 2024

·

Stayed 2 nights

Walking distance to Levi's stadium

10

Evangeline

19 Mar 2025

·

Stayed 2 nights

Great location. Friendly staff.

10

Catherine

27 Jul 2025

·

Stayed 2 nights

This was a perfect spot for our family staycation. The pool is 5 feet at the deepest which I really liked for my young kids. The 1 bedroom suite is spacious with a bedroom and a sitting room\kitchenette area. There are plenty of dining options within the vicinity (Chick-fil-a, Habit Burger, Panera, Starbucks, Chipotle, etc.). There is a CVS right across as well. The free breakfast buffet was great as well. They serve eggs, sausage (chicken, turkey, pork), potatoes, cereal, pancake or waffle, bread, oatmeal, etc. it seemed quiet too. We could hear doors opening and closing but that was about it. There was a faint musty smell when we got in the room which went away after the AC started running. The beds were very comfortable. The ceiling wss high. We would definitely stay again next time.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is often praised for variety and convenience, but several reviews said it was mediocre or poor on some days.

Related guest reviews

10

Yen

14 Jul 2025

·

Stayed 1 night

We booked 3 rooms for 6 adults just for one night at the Hyatt over the weekend. Overall, wonderful experience. Great location. The hotel looks very new or newly renovated. The rooms were clean, quiet, and the beds were comfortable. The only complaint we have was that the breakfast food wasn't good. Scrambled eggs, sausages, and breadsticks were all over cooked or tasted weird. Otherwise, the hotel is perfect.

10

Ko

11 Feb 2025

·

Stayed 5 nights

lots of food within few minutes of walking, clean facility, good breakfast. I stay here every year for a yearly work project

10

Ana

11 Dec 2023

·

Stayed 2 nights

Very clean, excellent breakfast n customer service. Will definitely stay here again.

10

Mengdi

16 Feb 2025

·

Stayed 1 night

I think this place is very nice, price is reasonable and good breakfast

10

Eun Jung

19 Sept 2024

·

Stayed 2 nights

Nice view. Delicious breakfast.

10

Cynthia

30 Dec 2024

·

Stayed 2 nights

Close to Great America. Walkable to several restaurants. Staff friendly. Good breakfast selection. Would recommend.

10

David

18 Jul 2024

·

Stayed 1 night

Nice clean hotel with a pretty good breakfast included.

8

Rebecca

21 Aug 2023

·

Stayed 1 night

This was a great location for going to see the game affordable, & clean lots of restaurants close by, only complaint I had was the breakfast was not the best

8

ROSE

3 Jan 2025

·

Stayed 3 nights

The mattress seemed old with no support. The coffee and breakfast were terrible. Cold and worse than a cafeteria. Flavored creamer would of been nice. We weren't told there was a $15 per day parking charge before we parked. We could of parked outside. There was no parking inside the gate we went out and psrked outside the gate. This seems petty but its the small things that make a difference.

10

Richard Redila

1 Oct 2024

·

Stayed 3 nights

Friendly staff and great breakfast. Will definitely come back if we travel back to san jose.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $266	2 $298	3 $434	4 $503	5 $251	6 $151	7 $299
8 $328	9 $429	10 $514	11 $497	12 $289	13 $170	14 $225
15 $285	16 $486	17 $834	18 $834	19 $259	20 $133	21 $216
22 $216	23 $190	24 $207	25 $207	26 $190	27 $139	28 $221
29 $241	30 $204

Su	Mo	Tu	We	Th	Fr	Sa
		1 $292	2 $320	3 $190	4 $130	5 $216
6 $216	7 $375	8 $440	9 $382	10 $241	11 $139	12 $268
13 $290	14 $191	15 $232	16 $208	17 $190	18 $130	19 $216
20 $216	21 $190	22 $209	23 $207	24 $190	25 $130	26 $216
27 $216	28 $190	29 $207	30 $207	31 $190

Hyatt House San Jose-Silicon Valley

Prices for Hyatt House San Jose-Silicon Valley

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Studio, 1 King Bed, Accessible (Shower)

Suite, 1 Bedroom

Studio Suite

Room, 1 King Bed

Guest reviews of Hyatt House San Jose-Silicon Valley

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt House San Jose-Silicon Valley

Prices for upcoming dates