Spark by Hilton Plainfield Indianapolis

Expedia stated complimentary 24 hour shuttle. Hotel wanted $30 for a shuttle ride 5 miles to the airport. Ridiculous! Got an Uber for half the price!

Our stay was good. Room was clean, and housekeeping kept fresh towels in the room all days. Breakfast was good. Only complaint was fitness center not opening until 10am. It would not keep me from staying again however.

Good one night stay on the way out west. Pet friendly and only a $15.00 extra charge. They have a large grassy area behind the hotel with doggie bags and trash can.

DO NOT STAY here!!! Rude, dirty and they do not care about your vehicle in their parking lot!! My catalytic converter was stolen and afterwards, they told me this has been a problem in their parking lot yet despite the issues, they still will not put up cameras or warning signs. Then when I asked for at least a reimbursement of my room, they told me it was my own fault. Owners do NOT care about their customers. Instead, stay next door at the Sonesta, their rooms are WAY nicer and cleaner and they have 360 degree cameras around their lot.

Room svc every 3 days, same breakfast everyday, elevator broke down, gym room not available, brokedown ironing boards, irons spitting out white stuff, no cust items like safety pins, sewing kit, wifi not secure, housekeeping doesnt speak english....etc

Pool water was cold and murky

Room was dirty, rust in tub, pool was green, door to pool was broken, no pool towels. I’ll stay elsewhere next time.

The property is great, however the elevator was down for 3 days and that made it very challenging going up and down each time

The pool door would not open with the room key. Had to go up front desk to ask the clerk to open it.

The poolwas nice and clean and fun to swim in. We had a picnic on the picnic table in the back. It was very nice

Room was dusty, bathroom was dirty and the sheets had blood stains. The furniture was chipped and marked. The chair had mud on it. So gross. Stayed because it was too late in the evening to go anywhere else. Not recommended.

I'm not a huge review guy unless there is something that needs addressed good or bad. I felt like due to the misleading rating this had on Expedia, and the aggregate amount of issues I should at least do my part to warn my fellow travelers. For starters, we located what appeared to be dried blood on the wall of the elevator to go to our room. Next, one of the two keys we were provided didn't work and we found this out by repeatedly trying both keys until the one finally granted access. Then, we were greeted in the room with a used gooey plastic/rubber glove sitting on top of the tv stand. Went to lay down on one of the beds and noticed one pillow had a mascara stain on the under side and it wasn't a washed stain. You could tell it was a fresh unwashed transfer. The floor of the room has not been swept in who knows how long due to the ton of loose food crumbs, lint, and random pieces of stuff on the floor. The bathroom sink was an extremely slow drainer where, like almost completely clogged. When my son was brushing his teeth he yelled for me to come in the bathroom and smell the water that was sitting in the sink and it smelled like sewage, couldn't figure that one out. We weren't provided any liners for the dirty ice bucket. The refrigerator did not work & smelled like something rotten had been in it recently. Finally, one of the hand towels in the bathroom needed an extra run through the washer due to some chunky leftovers on it when I pulled it out to use it.

I had hair in my tub that was definitely not mine, blood stains on the shower curtain, bugs in the room and upon reporting it three times I did not even get an apology let alone an offer to fix anything. They would always say "We write it in the book". Where in the world does it go after that book? Disgusting!

Very clean and quiet

Room smelled like MJ. Questionable cleanliness because of lack of completeness of room. No TV remote, no cups, no coffee for coffee maker. Bathtub had clump of hair. Was quiet and had good location

Bed was gross room was dirty. Bathroom counter wasn’t cleaned

Hotel smelled of mold and chemicals. Mold was observed on the walls. If I hadn’t already booked and paid for it, would’ve stayed somewhere else. Staff was extremely friendly, hence not 1 Star. But they need to close the property until they resolve the mold issue.

Everything was exceptionally clean, the rooms were kept up very well, and the Breakfast Bar was incredible!

This was an awful experience!! I checked in with my family after 16 hours of driving around midnight. Walked into my room with a bed bug right on my pillow. Went to reception and showed him the bug and to leave, was told I’d receive a refund the next day (video footage of this!!) next day came and went no refund. Then was told it would take 24-48 hours to process. I’m now almost a week out with no refund and the “manager” who’s also the owner still has not submitted the refund. I had to leave at midnight with my family to a different hotel!! Place is run down and disgusting with very seedy people hanging around inside and out. Do not stay here! I always love La Quinta hotels so that’s why I chose this location but wow this one is falling through the cracks. Gross and disappointed! I’d like my money back please!!!

Quiet, clean, and the staff are very accommodating.

Had to replace room keys 4 times, tv remote stopped working. AC quit working and blew heat when turned on. Had to move rooms at midnight

Stag was good and helpful. Rooms are recently remodeled, but they reused old, damaged and dirty fixtures. It was fine for an overnight break.

The bed had a lot of hair on the sheets and multiple stains. The curtains allowed a lot of light in and the parking lot lights shone brightly in the room through the curtains.

Our stay was just overnight. We only needed a clean, comfortable bed to sleep in. We did find that at this hotel. It was not elegantly decorated, but it was clean and provided all our needs. Even had a fridge and microwave in our room.

The beds were comfortable, room was clean, a/c was on when we walked in the room, the front desk attendant was friendly and thorough, price was very affordable for a good quality room and great night sleep. You can hear airplanes as it is close to the airport.

The beds are horrible. They are like sleeping on a hard table.

We loved our stay! Only suggestion would be softer mattresses, but that's probably a matter of preference.

I liked the room sizes that were quite big with 2 queen bed & sofa set. Which made it easy to store and open big bags. Also, did not feel enclosed or claustrophobic. Cleanliness was good.

I was on the 4th floor. The Hall was hot & humid. At the time, my room was cool. Throughout the night my room became very muggy & not as cool as I would have liked.

Property was clean, but pillows were flat and bed was not comfortable.

Angel at front desk was excellent

TRIPLE charged for room (@$560 each!) Not enough room here for whole story, but serious mistakes (plural) at front desk.Manager rude when I called the day after checkout, tho she did eventually reverse one of the charges (debit card). Said she'd "look into" the double charge to the credit card. After 11 days, no reversal to the credit card. I called hotel twice in the meantime - "mgr not here today." Called Expedia for help. They were able to find out that the request for reversal was made by the hotel on the same evening I talked to the manager. No attempt was made to let me know that she had, after all, "looked into it" and found that they had made a mistake. My cell phone # was on record with them.

Fast & easy check in

Property overall was fantastic, main hallway on first floor looked pretty rough though " a good amount of dirt and damage on the wall. The location was great and the service was top notch. I would definitely stay there again in heartbeat

Staff was super nice and accommodating! Room was clean and comfortable. I needed a bit of a later checkout and they were more than willing to adjust my time. I appreciated their willingness to help. Would stay here again for sure.

Worst experience ever. I booked a night with La Quinta in Plainfield for May 6th during my cross-country road trip. I specifically picked a dog friendly room. But when I arrived after 8 pm and tried to check in, I was told by the receptionist Britney that I couldn’t stay because they don’t have any pet-friendly rooms left. I then requested to speak to her supervisor, she said I should just cancel and go somewhere else. When I showed her my reservation, she then charged me a $50 pet fee which is against the law because I showed her my dog’s service certificate. As a minority woman with a service dog, I was subjected to discriminatory treatment by the receptionist on duty. She said her name was Britney and her boss’s name is Amit Patel, but I don’t know if she is speaking the truth as no name tag was on her. Despite the fact that my service dog is protected under the Americans with Disabilities Act (ADA), I was asked to pay a pet fee of $50 and was ultimately asked to leave the hotel. The receptionist's behavior was rude and dismissive, causing me great emotional distress. After a long day's drive, I had to go out with my service dog to look for another hotel to stay after 9 pm exhausted. Furthermore, the receptionist made discriminatory remarks about my English proficiency, suggesting that she could not understand me. This was a clear example of racial discrimination and is completely unacceptable in any setting. Because I was educated in the US

Checking was super easy, friendly staff

Staff was great whether night or day. Breakfast was good. Very clean and quiet.

Fantastic stay, friendly and courteous staff,

The front end was understaffed, but the one person did a great job trying to keep up. But had to also answer the phone!

Close to the airport and downtown Indianapolis is 20 minutes

Location convenient to good walking distance eateries.

Great location for air travel.

It is great and close to the airport!

I was very pleased with our stay @ LA Quinta. The staff was very friendly and helpful from check in through check out. The room was relatively large. The bathroom had great counter space. The room was clean. The shower worked well. Breakfast was good. Parking was ample. Very close to a number of restaurants. Only about 15 -20 minutes from downtown Indianapolis. The only issue I encountered during our stay was both times housekeeping forgot to put supplies in the room. They did do a nice job cleaning. If not for these few very minor issues I would have given 5 stars. It really deserves 4 1/2, but that is not an option. Highly recommened.

Safe, Quiet Place with excellent parking and breakfast

Nice and easy check in process Very clean rooms Walkable distance to restaurants

Was very clean the attendant at the desk was very nice, parking and convenience to Indy airport was great.

Our stay at LaQuinta Inn was great! Close to the airport for an early morning flight out of Indianapolis. Quiet, clean & comfortable!

This La Quinta was located among other motels, about 10 minutes to the IND and 25 minutes to Indy Motor Speedway. Unlike some other airport locations, the area was clean and I did not see any seedy areas. I filled up the rental car the night before departure at a Speedway around the corner which had reasonably priced gas.

We stayed here for an evening half way through a 1,000 driving trip. It’s located in a safe and quiet spot near the airport, though I never saw the airport. The lobby was spartan but clean and the room was updated and nice. We did find dust bunnies under the bed when something fell on the floor, but the rest of the hotel was clean enough. Breakfast was included (always a plus) and fine for a short stay but I would be bummed if I was staying there several days because the eggs were just a block of powdered eggs. The only standout issue was that our remote did not work when we arrived. Not a big deal most of the time but we were pretty road weary when we arrived and just wanted to watch tv for a few minutes to decompress before bed. The very nice front desk agent found another remote for us which solved the problem.

AC was very noisy. Breakfast was the same every day with little choices and no refills for packaged foods.

OK. Outside and lobby of hotel presentable. The bathroom in our room looked to be recently remodeled. The room was clean but ran down. The carpet was old and failing apart. The walls were missing some paint and many cracks were the wall and ceiling met. Breakfast was your normal hotel breakfast. Since it was the weekend the breakfast didn’t open until 7:00am which was annoying because we needed to leave the hotel by 7:15am, and they didn’t open 1 minute before 7:00 am even though people were waiting and everything was ready. I probably wouldn’t pay $176 a night to stay there again.

Mold in the yogurt at breakfast. No options for those who dont eat pork. The staff was rude and unhelpful. There were literal buggers on the walls and the room looked like someone threw a rager.

Good location, nice pet area & the best restaurant, coachman, is a 5 minute walk!!! Bed comfy but pillows are aweful! Breakfast was standard fare but coffee undrinkable!!!! Colored water...yuck!!!

Its near the airport but you do not hear the planes at all. The bed was a litle firmer than i like it but it was still comfy. Breakfast was delicious.

breakfast was good

Everything was exceptionally clean, the rooms were kept up very well, and the Breakfast Bar was incredible!

very friendly staff at desk, clean, comfortable bed, breakfast was average. Overall good stay

The stay was fine. The hotel is a little bit older or well used but overall the stay was good. Very quiet and it appeared pretty full. Good fitness room with a variety. Pool was nice and clean. Room was clean and comfortable and the additional side chair was even a recliner. Breakfast was a good variety although I am not a fan of the eggs and sausage that are served but I think every hotel uses the easier option of those. But hey it’s free and there are plenty of other options to choose from.