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Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.
Dining
Enjoy a meal at Honeybee Coffee or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Rooms
Treat yourself to a stay in one of the 16 individually decorated guestrooms, featuring fireplaces and Smart televisions. Kitchens are outfitted with refrigerators, microwaves, and dishwashers. Complimentary wireless internet access is available to keep you connected. Conveniences include separate sitting areas and coffee/tea makers, as well as phones with free local calls.
Location
With a stay at The Historic Central Hotel, a New Hotel Collection Property in Sevierville (Downtown Sevierville), you'll be a 3-minute drive from Wilderness at the Smokies and 5 minutes from Sevierville Convention Center. This hotel is 3.5 mi (5.7 km) from WonderWorks and 3.6 mi (5.8 km) from Titanic Museum.
What's nearby
Dolly Parton Statue(0.1 Miles)
Sevierville Community Center and Civic Center(0.5 Miles)
Sevierville Park(0.8 Miles)
Soaky Mountain Waterpark(2.1 Miles)
Fort Sanders Sevier Medical Center(2.3 Miles)
Wild WaterDome(2.4 Miles)
Wilderness at the Smokies(2.4 Miles)
Sevierville Golf Club(2.5 Miles)
Sevierville Convention Center(2.7 Miles)
SkyLand Ranch(2.7 Miles)
NASCAR SpeedPark Smoky Mountains(2.8 Miles)
Tanger Outlets(2.8 Miles)
Ripley's Old MacDonald's Farm Mini Golf(2.9 Miles)
Adventure Park at Five Oaks(2.9 Miles)
Eagle's Landing Golf Club(3.2 Miles)
The nearest major airport is McGhee Tyson Airport (TYS)(30.9 Miles)
Parking
Non-smoking rooms
Family room
Golf course (nearby)
WiFi
Designated smoking area
Dolly Parton Statue (0.1 Miles)
Sevierville Community Center and Civic Center (0.5 Miles)
Sevierville Park (0.8 Miles)
Soaky Mountain Waterpark (2.1 Miles)
Fort Sanders Sevier Medical Center (2.3 Miles)
Wild WaterDome (2.4 Miles)
1
Room details
Sleeps 7
Based on 302 verified reviews
AI-generated summary based on recent guest reviews
At New Hotel Collection Smoky Mountains, guests consistently praise the spacious, apartment-style suites with full kitchens and comfortable beds, and the convenient downtown Sevierville location for reaching Pigeon Forge and Gatlinburg, with many reviews also noting cleanliness and friendly staff.
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What guests think
At New Hotel Collection Smoky Mountains, guests consistently praise the spacious, apartment-style suites with full kitchens and comfortable beds, and the convenient downtown Sevierville location for reaching Pigeon Forge and Gatlinburg, with many reviews also noting cleanliness and friendly staff.
Some guests report housekeeping lapses such as dirty floors or leftover hair, and a policy requiring guests to take out trash at checkout. Several mention unexpected or additional charges beyond third-party quotes, including nightly fees and pre-arrival charges. There can also be occasional noise from the street, a nearby clock tower, or construction, so expect roomy suites in a convenient setting with a few trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Reviews note an on-site rooftop bar plus an attached restaurant and coffee shop.
Related guest reviews
KEREN
8 Apr 2024
·
Stayed 3 nights
Don
2 Apr 2024
·
Stayed 2 nights
Chad
13 Jul 2024
·
Stayed 7 nights
Charlotte
31 Jan 2024
·
Stayed 3 nights
William
2 Apr 2024
·
Stayed 3 nights
Candy
21 Feb 2024
·
Stayed 3 nights
Kelly
12 May 2024
·
Stayed 3 nights
Alyssa
28 May 2023
·
Helen
7 Sept 2023
·
Stayed 4 nights
Scott Andrew
18 Apr 2023
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe the property as very clean, but recurring issues include dirty floors, hair in showers or sheets, and limited housekeeping presence, with guests asked to take out trash at checkout.
Related guest reviews
Kenisha
19 Jul 2023
·
Stayed 3 nights
KEREN
8 Apr 2024
·
Stayed 3 nights
Chad
13 Jul 2024
·
Stayed 7 nights
Virginia
12 Oct 2024
·
Stayed 3 nights
Heather
15 Jan 2024
·
Stayed 3 nights
Charlotte
31 Jan 2024
·
Stayed 3 nights
Andrew
19 Jul 2024
·
Stayed 4 nights
Crystal
11 Jul 2024
·
Stayed 3 nights
Peter
17 Mar 2024
·
Stayed 2 nights
Fadi
25 Apr 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Rooms
Suites are very spacious, apartment-style, and well equipped with full kitchens; beds are comfortable and layouts work well for families. Some note dated elements, awkward shower heads, uncomfortable sofa beds, missing TV connections, and occasional street or clock-tower noise.
Related guest reviews
George
4 Dec 2023
·
Stayed 3 nights
Chad
13 Jul 2024
·
Stayed 7 nights
Kitten
11 Dec 2023
·
Stayed 5 nights
William
2 Apr 2024
·
Stayed 3 nights
Andrew
19 Jul 2024
·
Stayed 4 nights
RICHARD A
8 Aug 2023
·
Stayed 3 nights
Michele
21 Aug 2024
·
Stayed 5 nights
Scott Andrew
18 Apr 2023
·
Stayed 3 nights
Evelande
30 Mar 2025
·
Stayed 2 nights
Fadi
25 Apr 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, welcoming, and helpful, with smooth check-in and assistance for late arrivals. A few reviews cite unhelpful front-desk interactions, limited housekeeping during stays, and no front desk after evening hours.
Related guest reviews
Demaurius
24 Mar 2024
·
Stayed 3 nights
Don
2 Apr 2024
·
Stayed 2 nights
Sacoria
17 Apr 2024
·
Stayed 3 nights
Loretta
30 Dec 2023
·
Stayed 7 nights
Candy
21 Feb 2024
·
Stayed 3 nights
Gloria
6 Jun 2024
·
Stayed 3 nights
Cynthia
1 Apr 2024
·
Stayed 4 nights
John
11 Dec 2023
·
Stayed 3 nights
Peter
17 Mar 2024
·
Stayed 2 nights
Angela
22 Feb 2024
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Downtown Sevierville setting is close to attractions and convenient for trips to Pigeon Forge and Gatlinburg, with several guests calling it safe and easy to access. Some mention nearby construction, street noise, or early clock-tower chimes.
Related guest reviews
Don
2 Apr 2024
·
Stayed 2 nights
Chad
13 Jul 2024
·
Stayed 7 nights
Sacoria
17 Apr 2024
·
Stayed 3 nights
Heather
15 Jan 2024
·
Stayed 3 nights
Charlotte
31 Jan 2024
·
Stayed 3 nights
Candy
21 Feb 2024
·
Stayed 3 nights
Andrew
19 Jul 2024
·
Stayed 4 nights
Eulalia
5 Jun 2024
·
Stayed 3 nights
Helen
7 Sept 2023
·
Stayed 4 nights
Angela
22 Feb 2024
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Guests highlight the on-site restaurant, coffee shop, ice cream shop, and rooftop bar, with generally positive remarks. Availability can be limited at times (e.g., not open daily or closed for private events), and coffee feedback is mixed.
Related guest reviews
KEREN
8 Apr 2024
·
Stayed 3 nights
Don
2 Apr 2024
·
Stayed 2 nights
Charlotte
31 Jan 2024
·
Stayed 3 nights
William
2 Apr 2024
·
Stayed 3 nights
Kelly
12 May 2024
·
Stayed 3 nights
Alyssa
28 May 2023
·
Helen
7 Sept 2023
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Marlena
1 Sept 2026
·
Stayed 2 nights
Lavon
6 Aug 2026
·
Stayed 3 nights
Alaina
4 Aug 2026
·
Stayed 1 night
Effie
2 Aug 2026
·
Stayed 4 nights
Emily
29 Jul 2026
·
Stayed 2 nights
Free self-parking is available on-site.
Breakfast options are available at the hotel's coffee shop/cafe, Honeybee Coffee.
Check-in is from 4:00 PM to 7:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.
The property features a stair-free path to the entrance, wheelchair-accessible registration desk, elevator access, and limited wheelchair-accessible facilities.
The hotel is located in Downtown Sevierville, just a 3-minute drive from Wilderness at the Smokies and 5 minutes from Sevierville Convention Center. Notable nearby attractions include Dolly Parton Statue (0.1 km), Floyd Garrett's Muscle Car Museum (0.5 km), and the Titanic Museum (3.6 km).
Children are welcome at the property, and there is no minimum age for children to stay for free.
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 21 years old.
Popular amenities
Parking
Non-smoking rooms
Family room
Golf course (nearby)
WiFi
Designated smoking area
Activities
Golf course (nearby)
Terrace
Fitness Center (nearby)
General
Non-smoking rooms
Family room
Internet
WiFi
Services
Designated smoking area
Concierge Services
Parking
Parking
Parking (Limited)
Parking Onsite