Zamas Hotel
US$136
/ night
Avg. for September
Select dates to see prices and availability
US$136
/ night
Avg. for September
Monthly average prices
Nightly prices at Zamas Hotel average US$121 in the cheapest month (June) and US$358 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$358 |
| February | US$205 |
| March | US$201 |
| April | US$184 |
| May | US$127 |
| June | US$121 |
| July | US$135 |
| August | US$135 |
| September | US$136 |
| October | US$140 |
| November | US$149 |
| December | US$189 |
J
F
M
A
M
J
J
A
Sept · US$136
S
O
N
D
Most expensive: January (~US$358)
Cheapest: June (~US$121)
About this property
Treat yourself with massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Amenities
Treat yourself with massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Dining
Enjoy international cuisine at Que Fresco, a beachfront restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Rooms
Make yourself at home in one of the 17 air-conditioned guestrooms. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.
Location
With a stay at Zamas Hotel in Tulum (Zona Hotelera), you'll be a 1-minute drive from Tulum Beach and 9 minutes from Tulum Mayan Ruins. This beach hotel is 2.2 mi (3.6 km) from Playa Paraiso and 13.1 mi (21.1 km) from Xel-Há Park.
What's nearby
SFER IK(0.3 Miles)
Tulum Beach(0.6 Miles)
Jaguar Park(0.7 Miles)
Tulum National Park(0.8 Miles)
Acceso al Parque Jaguar(0.8 Miles)
Jaguar Viewpoint Tulum(0.8 Miles)
Las Palmas Public Beach(1.7 Miles)
Ven a la Luz Sculpture(1.8 Miles)
Hunab Lifestyle Center(2.1 Miles)
Playa Paraiso(2.6 Miles)
Tulum Mayan Ruins(2.8 Miles)
Temple of the Frescoes(3 Miles)
Playa Ruinas(3 Miles)
Dos Aguas Park(3.4 Miles)
Cenote Calavera(3.8 Miles)
Tulum Intl. Airport (TQO)(29.4 Miles)
Cancun Intl. Airport (CUN)(75.6 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Location
Km 5 Carretera Tulum Boca-Paila, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexico
SFER IK (0.3 Miles)
Tulum Beach (0.6 Miles)
Jaguar Park (0.7 Miles)
Tulum National Park (0.8 Miles)
Acceso al Parque Jaguar (0.8 Miles)
Jaguar Viewpoint Tulum (0.8 Miles)
Room options
10
Family Room, Garden View, Beachside
Room details
1 Extra-Large Double Bed
, 1 Large Double Bed
and 2 Single Beds
Sleeps 6
350 ft²
Air ConditioningCrib(s) (Free)Safe
1
Classic Room, Partial Sea View, Beachside
Room details
1 Extra-Large Double Bed
and 1 Single Bed
Sleeps 3
Balcony or TerraceAir ConditioningCrib(s) (Free)Safe
10
Signature Room, Ocean View, Poolside (Upper Floor)
Room details
2 Extra-Large Double Beds
and 1 Single Bed
Sleeps 5
322 ft²
BalconyAir ConditioningCrib(s) (Free)Safe
10
Classic Room, 2 Double Beds, Partial Sea View, Beachside
Room details
2 Double Beds
Sleeps 4
646 ft²
BalconyAir ConditioningCrib(s) (Free)Safe
1
Grand Villa
Room details
3× Extra-Large Double Beds
, 1 Large Double Bed
and 4× Single Beds
BalconyAir ConditioningPrivate BathroomCrib(s) (Free)Private Pool
10
Standard Room, Garden View, Poolside
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 4
517 ft²
Air ConditioningCrib(s) (Free)SafePatio
10
Standard Bungalow, Beachfront
Room details
1 Large Double Bed
Sleeps 2
140 ft²
Air ConditioningSafeCeiling Fan
10
Signature Room, Beachfront
Room details
1 Extra-Large Double Bed
and 1 Single Bed
Sleeps 2
323 ft²
Air ConditioningCrib(s) (Free)Safe
Guest reviews
8.5
Fabulous
Based on 528 verified reviews
Who stays here?
Couple
50%
Family
21%
Group
20%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
Across numerous reviews, Zamas Hotel stands out for its beautiful beachfront setting, relaxed vibe, and consistently friendly, helpful staff, with many guests praising clean, comfortable rooms and an enjoyable on site restaurant, bar, and pool.
Read moreWas this helpful?
What guests think
Across numerous reviews, Zamas Hotel stands out for its beautiful beachfront setting, relaxed vibe, and consistently friendly, helpful staff, with many guests praising clean, comfortable rooms and an enjoyable on site restaurant, bar, and pool.
Guests like being close to shops, restaurants and services while still finding the area peaceful at night. Common caveats include seasonal sargassum that can limit beach use, a relatively small rocky cove, and parts of the property and some rooms located across a road. Best suited to travelers seeking a low key spot to unwind and explore Tulum.
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AI-generated summary based on recent guest reviews
Facilities
Pool is clean and refreshing, though a few guests found it small or less accessible. The beach is a small cove that can be rocky and, in season, affected by sargassum; parts of the property sit across a road.
Related guest reviews
8
Alethea
21 Mar 2025
·
Stayed 3 nights
The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.
The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.
10
Jeremy
19 Nov 2025
·
Stayed 1 night
Perfect location, excellent staff. Has its own little cove. Restaurant has delicious fresh options. Highly recommend!
Perfect location, excellent staff. Has its own little cove. Restaurant has delicious fresh options. Highly recommend!
8
lizbeth
12 Mar 2024
·
Stayed 6 nights
Lugar limpio, buena atención, habitaciones ya viejitas pero muy limpias, alberca ya un poco vieja y pequeña! La playa del hotel con mucho sargazo, así que si buscan un hotel con bonita playa no es buena opción! Lo mejor del lugar es a su limpieza y atención del personal!
Lugar limpio, buena atención, habitaciones ya viejitas pero muy limpias, alberca ya un poco vieja y pequeña! La playa del hotel con mucho sargazo, así que si buscan un hotel con bonita playa no es buena opción! Lo mejor del lugar es a su limpieza y atención del personal!
10
Cassaundra
30 Jan 2026
·
Stayed 2 nights
Room was clean, pool was clean, great hospitality. Daniel was very nice checking us in. Answered all our questions.
Room was clean, pool was clean, great hospitality. Daniel was very nice checking us in. Answered all our questions.
10
Eduardo
12 Mar 2025
·
Stayed 4 nights
Personal muy amable, la playa es pequeña y una zons de rocas, pero la parte limpia sin piedra es suficiente y muy bonita, ademas de que no esta tan saturada
Personal muy amable, la playa es pequeña y una zons de rocas, pero la parte limpia sin piedra es suficiente y muy bonita, ademas de que no esta tan saturada
10
Shlomo
17 Aug 2025
·
Stayed 3 nights
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!
6
Patrick
16 Aug 2022
·
Stayed 2 nights
Points positifs : - la chambre, pour 4, était grande et confortable. - belle piscine : bonne taille, nettoyée tous les matins, avec un peu d’ombre, et fraîche. Notre chambre donnait sur la piscine - hotel calme, peu fréquente quand nous y étions (août 2022) Points négatifs : - petits déjeuners non inclus : le seul cas des 7 hôtels que nous avons utilises pendant notre séjour au Mexique - l’hôtel est séparé par une route : la partie « jardins » et la partie « mer » (où se trouve la réception) sont séparées par une route - gros point négatif : la plage était inutilisable pendant notre séjour à cause des sargasses qui s’accumulent en masse. L’hôtel ne fait aucun effort en la matière. Nous avons vu d’autres hôtels voisins mettre en œuvre des solutions variées qui atténuaient le problème.
Points positifs : - la chambre, pour 4, était grande et confortable. - belle piscine : bonne taille, nettoyée tous les matins, avec un peu d’ombre, et fraîche. Notre chambre donnait sur la piscine - hotel calme, peu fréquente quand nous y étions (août 2022) Points négatifs : - petits déjeuners non inclus : le seul cas des 7 hôtels que nous avons utilises pendant notre séjour au Mexique - l’hôtel est séparé par une route : la partie « jardins » et la partie « mer » (où se trouve la réception) sont séparées par une route - gros point négatif : la plage était inutilisable pendant notre séjour à cause des sargasses qui s’accumulent en masse. L’hôtel ne fait aucun effort en la matière. Nous avons vu d’autres hôtels voisins mettre en œuvre des solutions variées qui atténuaient le problème.
10
David
22 Jan 2026
·
Stayed 3 nights
A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.
A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.
10
Ashley
10 Jan 2025
·
Stayed 3 nights
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
10
Jamillah
18 Aug 2025
·
Stayed 4 nights
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are repeatedly described as very clean, with housekeeping praised. A few notes mention aging elements or occasional maintenance issues.
Related guest reviews
10
Bridget
3 Jan 2025
·
Stayed 2 nights
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
10
Christine
7 Aug 2023
·
Stayed 4 nights
Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
10
Christine
24 Jun 2025
·
Stayed 4 nights
This was my second time staying at Zamas and it was just as perfect this time as before. The staff are lovely, the rooms are perfect and I always feel safe and comfortable there. You are close enough to night life and adventures but far enough away for peaceful nights. I absolutely LOVE staying here.
This was my second time staying at Zamas and it was just as perfect this time as before. The staff are lovely, the rooms are perfect and I always feel safe and comfortable there. You are close enough to night life and adventures but far enough away for peaceful nights. I absolutely LOVE staying here.
8
lizbeth
12 Mar 2024
·
Stayed 6 nights
Lugar limpio, buena atención, habitaciones ya viejitas pero muy limpias, alberca ya un poco vieja y pequeña! La playa del hotel con mucho sargazo, así que si buscan un hotel con bonita playa no es buena opción! Lo mejor del lugar es a su limpieza y atención del personal!
Lugar limpio, buena atención, habitaciones ya viejitas pero muy limpias, alberca ya un poco vieja y pequeña! La playa del hotel con mucho sargazo, así que si buscan un hotel con bonita playa no es buena opción! Lo mejor del lugar es a su limpieza y atención del personal!
2
Lillian
2 Jun 2022
·
Stayed 7 nights
This place can be passed by for now… maybe when they finish the construction and repair all the amenities… like sockets falling apart and difficulty issuing refunds??? Got to pay to stay here and step over animal feces on my way to my room. To be honest i can’t imagine how this has any good reviews based on my short stay.
This place can be passed by for now… maybe when they finish the construction and repair all the amenities… like sockets falling apart and difficulty issuing refunds??? Got to pay to stay here and step over animal feces on my way to my room. To be honest i can’t imagine how this has any good reviews based on my short stay.
10
Cassaundra
30 Jan 2026
·
Stayed 2 nights
Room was clean, pool was clean, great hospitality. Daniel was very nice checking us in. Answered all our questions.
Room was clean, pool was clean, great hospitality. Daniel was very nice checking us in. Answered all our questions.
10
Shlomo
17 Aug 2025
·
Stayed 3 nights
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!
10
Corey
19 Nov 2025
·
Stayed 4 nights
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
8
Deanna
25 Jul 2024
·
Stayed 7 nights
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
10
Anya
18 May 2024
·
Stayed 6 nights
Highly recommend Zamas Hotel!! Lovely staff, clean and great location.
Highly recommend Zamas Hotel!! Lovely staff, clean and great location.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are rustic yet comfortable, many with ocean views, hammocks, and modern comforts like strong AC and mini fridges. Some are located across a road, and a few guests noted occasional noise from neighbors.
Related guest reviews
10
Ian
30 Apr 2025
·
Stayed 4 nights
25 years ago we visited Zamas for dinner and dreamed about returning one day for a vacation. We finally made the trip and have just had the most magical stay at this very special hotel. Zamas is in a beautiful location with uninterrupted views of the beach and ocean. It is just as we remembered it with unique and very well appointed rooms that have everything you might need : great shower, very comfortable bed, pillows and cotton sheets, a tea station, fridge, bottled water, and wonderfully fragrant bathroom products. We ate at the restaurant every night and had one memorable meal after another, as we enjoyed the magnificent view. The managers and staff were so friendly and helpful and generously upgraded our accommodation to an ocean view room, where we could relax in the hammocks with the sound of gently lapping waves and soft ocean breezes. Zamas made our trip to Mexico truly memorable and was an experience we feel very lucky to have had.
25 years ago we visited Zamas for dinner and dreamed about returning one day for a vacation. We finally made the trip and have just had the most magical stay at this very special hotel. Zamas is in a beautiful location with uninterrupted views of the beach and ocean. It is just as we remembered it with unique and very well appointed rooms that have everything you might need : great shower, very comfortable bed, pillows and cotton sheets, a tea station, fridge, bottled water, and wonderfully fragrant bathroom products. We ate at the restaurant every night and had one memorable meal after another, as we enjoyed the magnificent view. The managers and staff were so friendly and helpful and generously upgraded our accommodation to an ocean view room, where we could relax in the hammocks with the sound of gently lapping waves and soft ocean breezes. Zamas made our trip to Mexico truly memorable and was an experience we feel very lucky to have had.
10
Corey
19 Nov 2025
·
Stayed 4 nights
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
6
Patrick
16 Aug 2022
·
Stayed 2 nights
Points positifs : - la chambre, pour 4, était grande et confortable. - belle piscine : bonne taille, nettoyée tous les matins, avec un peu d’ombre, et fraîche. Notre chambre donnait sur la piscine - hotel calme, peu fréquente quand nous y étions (août 2022) Points négatifs : - petits déjeuners non inclus : le seul cas des 7 hôtels que nous avons utilises pendant notre séjour au Mexique - l’hôtel est séparé par une route : la partie « jardins » et la partie « mer » (où se trouve la réception) sont séparées par une route - gros point négatif : la plage était inutilisable pendant notre séjour à cause des sargasses qui s’accumulent en masse. L’hôtel ne fait aucun effort en la matière. Nous avons vu d’autres hôtels voisins mettre en œuvre des solutions variées qui atténuaient le problème.
Points positifs : - la chambre, pour 4, était grande et confortable. - belle piscine : bonne taille, nettoyée tous les matins, avec un peu d’ombre, et fraîche. Notre chambre donnait sur la piscine - hotel calme, peu fréquente quand nous y étions (août 2022) Points négatifs : - petits déjeuners non inclus : le seul cas des 7 hôtels que nous avons utilises pendant notre séjour au Mexique - l’hôtel est séparé par une route : la partie « jardins » et la partie « mer » (où se trouve la réception) sont séparées par une route - gros point négatif : la plage était inutilisable pendant notre séjour à cause des sargasses qui s’accumulent en masse. L’hôtel ne fait aucun effort en la matière. Nous avons vu d’autres hôtels voisins mettre en œuvre des solutions variées qui atténuaient le problème.
8
Deanna
25 Jul 2024
·
Stayed 7 nights
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
10
suzanne
5 Feb 2025
·
Stayed 4 nights
The rooms were wonderful and had a beatiful view of the ocean
The rooms were wonderful and had a beatiful view of the ocean
10
David
22 Jan 2026
·
Stayed 3 nights
A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.
A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.
10
Ashley
10 Jan 2025
·
Stayed 3 nights
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
10
Jamillah
18 Aug 2025
·
Stayed 4 nights
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
10
Vanessa
6 Apr 2024
·
Stayed 4 nights
The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.
The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.
8
Mark
19 Jan 2024
·
Stayed 5 nights
The staff was great, but we slept poorly the first night due to upstairs renters who stayed up late
The staff was great, but we slept poorly the first night due to upstairs renters who stayed up late
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AI-generated summary based on recent guest reviews
Service
Service is consistently praised as friendly, attentive, and helpful. Staff assist with check in, local tips, and logistics.
Related guest reviews
10
Jeremy
19 Nov 2025
·
Stayed 5 nights
This was my second times staying at zamas. I love where it is located. The restaurant and staff and accommodation are perfect for a getaway in paradise. The staff is excellent and help arrange and transport, rentals and adventures.
This was my second times staying at zamas. I love where it is located. The restaurant and staff and accommodation are perfect for a getaway in paradise. The staff is excellent and help arrange and transport, rentals and adventures.
10
Jeremy
19 Nov 2025
·
Stayed 1 night
Perfect location, excellent staff. Has its own little cove. Restaurant has delicious fresh options. Highly recommend!
Perfect location, excellent staff. Has its own little cove. Restaurant has delicious fresh options. Highly recommend!
10
Cassaundra
30 Jan 2026
·
Stayed 2 nights
Room was clean, pool was clean, great hospitality. Daniel was very nice checking us in. Answered all our questions.
Room was clean, pool was clean, great hospitality. Daniel was very nice checking us in. Answered all our questions.
10
Shlomo
17 Aug 2025
·
Stayed 3 nights
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!
10
Corey
19 Nov 2025
·
Stayed 4 nights
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
8
Deanna
25 Jul 2024
·
Stayed 7 nights
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.
10
David
22 Jan 2026
·
Stayed 3 nights
A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.
A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.
10
parveen
16 Jan 2023
·
Stayed 19,368 nights
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!
10
ran
26 Dec 2021
·
Stayed 7 nights
Great hotel with super friendly staff.
Great hotel with super friendly staff.
10
Vanessa
6 Apr 2024
·
Stayed 4 nights
The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.
The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.
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AI-generated summary based on recent guest reviews
Location
Beachfront setting close to shops, restaurants, and services; many appreciated quiet nights with easy access to busier areas. Some highlighted that the beach is small and that parts of the hotel and some rooms are across a road; seasonal seaweed can affect swimming.
Related guest reviews
10
Philipp
22 Apr 2025
·
Stayed 3 nights
Lage war super, alles gut zu Fuß erreichbar. Personal war sehr freundlich und hilfsbereit. Das Restaurant ist sehr zu empfehlen.
Lage war super, alles gut zu Fuß erreichbar. Personal war sehr freundlich und hilfsbereit. Das Restaurant ist sehr zu empfehlen.
8
Alethea
21 Mar 2025
·
Stayed 3 nights
The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.
The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.
10
Christine
7 Aug 2023
·
Stayed 4 nights
Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
10
Jeremy
19 Nov 2025
·
Stayed 1 night
Perfect location, excellent staff. Has its own little cove. Restaurant has delicious fresh options. Highly recommend!
Perfect location, excellent staff. Has its own little cove. Restaurant has delicious fresh options. Highly recommend!
10
Trine
6 Feb 2026
·
Stayed 3 nights
Fantastisk beliggenhed.
Fantastisk beliggenhed.
10
Corey
19 Nov 2025
·
Stayed 4 nights
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
10
David
22 Jan 2026
·
Stayed 3 nights
A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.
A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.
10
parveen
16 Jan 2023
·
Stayed 19,368 nights
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!
10
Jamillah
18 Aug 2025
·
Stayed 4 nights
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
10
Erika
22 Dec 2022
·
Stayed 4 nights
The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.
The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.
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AI-generated summary based on recent guest reviews
Dining
The on site restaurant earns strong praise for tasty food and drinks; bar service was noted as good. Some feedback mentioned breakfast not included or the restaurant being just okay.
Related guest reviews
10
Philipp
22 Apr 2025
·
Stayed 3 nights
Lage war super, alles gut zu Fuß erreichbar. Personal war sehr freundlich und hilfsbereit. Das Restaurant ist sehr zu empfehlen.
Lage war super, alles gut zu Fuß erreichbar. Personal war sehr freundlich und hilfsbereit. Das Restaurant ist sehr zu empfehlen.
10
Bridget
3 Jan 2025
·
Stayed 2 nights
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
10
Christine
7 Aug 2023
·
Stayed 4 nights
Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
10
Jeremy
19 Nov 2025
·
Stayed 5 nights
This was my second times staying at zamas. I love where it is located. The restaurant and staff and accommodation are perfect for a getaway in paradise. The staff is excellent and help arrange and transport, rentals and adventures.
This was my second times staying at zamas. I love where it is located. The restaurant and staff and accommodation are perfect for a getaway in paradise. The staff is excellent and help arrange and transport, rentals and adventures.
10
Jeremy
19 Nov 2025
·
Stayed 1 night
Perfect location, excellent staff. Has its own little cove. Restaurant has delicious fresh options. Highly recommend!
Perfect location, excellent staff. Has its own little cove. Restaurant has delicious fresh options. Highly recommend!
10
Shlomo
17 Aug 2025
·
Stayed 3 nights
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!
We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!
6
Patrick
16 Aug 2022
·
Stayed 2 nights
Points positifs : - la chambre, pour 4, était grande et confortable. - belle piscine : bonne taille, nettoyée tous les matins, avec un peu d’ombre, et fraîche. Notre chambre donnait sur la piscine - hotel calme, peu fréquente quand nous y étions (août 2022) Points négatifs : - petits déjeuners non inclus : le seul cas des 7 hôtels que nous avons utilises pendant notre séjour au Mexique - l’hôtel est séparé par une route : la partie « jardins » et la partie « mer » (où se trouve la réception) sont séparées par une route - gros point négatif : la plage était inutilisable pendant notre séjour à cause des sargasses qui s’accumulent en masse. L’hôtel ne fait aucun effort en la matière. Nous avons vu d’autres hôtels voisins mettre en œuvre des solutions variées qui atténuaient le problème.
Points positifs : - la chambre, pour 4, était grande et confortable. - belle piscine : bonne taille, nettoyée tous les matins, avec un peu d’ombre, et fraîche. Notre chambre donnait sur la piscine - hotel calme, peu fréquente quand nous y étions (août 2022) Points négatifs : - petits déjeuners non inclus : le seul cas des 7 hôtels que nous avons utilises pendant notre séjour au Mexique - l’hôtel est séparé par une route : la partie « jardins » et la partie « mer » (où se trouve la réception) sont séparées par une route - gros point négatif : la plage était inutilisable pendant notre séjour à cause des sargasses qui s’accumulent en masse. L’hôtel ne fait aucun effort en la matière. Nous avons vu d’autres hôtels voisins mettre en œuvre des solutions variées qui atténuaient le problème.
10
parveen
16 Jan 2023
·
Stayed 19,368 nights
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!
10
Ashley
10 Jan 2025
·
Stayed 3 nights
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
10
Vanessa
6 Apr 2024
·
Stayed 4 nights
The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.
The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.
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AI-generated summary based on recent guest reviews
10
Annie
14 Apr 2026
·
Stayed 5 nights
The pool was great as were the staff.
The pool was great as were the staff.
8
Ashleigh
14 Apr 2026
·
Stayed 7 nights
The room was wonderful and cleaned very well daily. The staff was very helpful and the property was beautiful. There was a lot of sargassum on the beach which they occasionally cleaned but that is nature.
The room was wonderful and cleaned very well daily. The staff was very helpful and the property was beautiful. There was a lot of sargassum on the beach which they occasionally cleaned but that is nature.
10
Madeleine
6 Apr 2026
·
Stayed 2 nights
We loved our stay at Zamas. Our five-person family were very comfortable in a family suite and we loved that the front door opened up to sand, coconut trees and hammocks. The bar/restaurant has a beautiful view right on the water and the bartenders/waiters are very friendly. The only thing that could have been better was if the beach were swimmable. The amount of sargasso was overwhelming. There is no way hotel staff could have cleared the beach, even if they tried. I think our stay was in peak sargasso season. Despite that, we could have stayed much longer at Zamas. It’s a great place to return to while exploring the Tulum area.
We loved our stay at Zamas. Our five-person family were very comfortable in a family suite and we loved that the front door opened up to sand, coconut trees and hammocks. The bar/restaurant has a beautiful view right on the water and the bartenders/waiters are very friendly. The only thing that could have been better was if the beach were swimmable. The amount of sargasso was overwhelming. There is no way hotel staff could have cleared the beach, even if they tried. I think our stay was in peak sargasso season. Despite that, we could have stayed much longer at Zamas. It’s a great place to return to while exploring the Tulum area.
10
catherine
24 Mar 2026
·
Stayed 5 nights
Our room was on the beach. It was heavenly. Total privacy in our little 'hut". PERFECT.
Our room was on the beach. It was heavenly. Total privacy in our little 'hut". PERFECT.
10
Julia
12 Feb 2026
·
Stayed 4 nights
We stayed in the Casa Vallejo villa on the hotel property. It was awesome having the privacy and space of the villa, but the amenities of the hotel. Daniel and Fernado who run the hotel were amazing and took care of everything we needed. They set up massages for our group and a yoga class and connected us with a boat excursion that was great. We ended up eating a lot at the hotel restaurant and enjoyed it. The beach directly in front of the hotel is not the best in Tulum, but it is hard to complain when everything else is great.
We stayed in the Casa Vallejo villa on the hotel property. It was awesome having the privacy and space of the villa, but the amenities of the hotel. Daniel and Fernado who run the hotel were amazing and took care of everything we needed. They set up massages for our group and a yoga class and connected us with a boat excursion that was great. We ended up eating a lot at the hotel restaurant and enjoyed it. The beach directly in front of the hotel is not the best in Tulum, but it is hard to complain when everything else is great.
FAQs about Zamas Hotel
Is parking available at the hotel?
Yes, the hotel offers free on-site parking.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee, approximately MXN 100 to 200 for adults and MXN 50 to 150 for children.
Does the hotel allow pets?
Yes, the hotel allows pets with a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 12:00 AM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.
Are airport shuttle services available?
Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the hotel.
What accessibility features does the hotel offer?
The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the hotel prior to arrival.
Where is the hotel located in relation to nearby attractions?
The hotel is located in Tulum's Zona Hotelera, within a 5-minute drive of Tulum Beach and Tulum National Park. It is approximately 4.4 miles from Tulum Mayan Ruins and 2.2 miles from Playa Paraiso.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool, which is seasonal. Guests can enjoy the pool during operational hours.
What are the hotel's policies for guests staying with children?
Children are allowed at the hotel. The minimum age for children to stay for free has not been specified.
What are the policies regarding extra beds and cribs?
The hotel does not provide specific information about extra beds or cribs. Guests are encouraged to contact the hotel directly for details regarding availability and any associated costs.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: NO DATA
- 2026-09-17: 124.06902512939452USD
- 2026-09-18: 130.65552999462128USD
- 2026-09-19: 141.8494086888504USD
- 2026-09-20: 108.6164839848709USD
- 2026-09-21: 123.9067362443161USD
- 2026-09-22: 138.77016689708708USD
- 2026-09-23: 138.87576456962586USD
- 2026-09-24: 138.87576456962586USD
- 2026-09-25: 146.32815458751676USD
- 2026-09-26: 146.32815458751676USD
- 2026-09-27: 138.77016689708708USD
- 2026-09-28: 137.30533742015837USD
- 2026-09-29: 138.87576456962586USD
- 2026-09-30: 138.87576456962586USD
- 2026-10-01: 138.87576456962586USD
- 2026-10-02: 146.32815458751676USD
- 2026-10-03: 146.32815458751676USD
- 2026-10-04: 138.87576456962586USD
- 2026-10-05: 150.41840718307495USD
- 2026-10-06: 150.41840718307495USD
- 2026-10-07: 124.43715898406981USD
- 2026-10-08: 150.61403302307127USD
- 2026-10-09: 158.52752733177184USD
- 2026-10-10: 158.52752733177184USD
- 2026-10-11: 54.81125172000885USD
- 2026-10-12: 150.41840718307495USD
- 2026-10-13: 150.41840718307495USD
- 2026-10-14: 150.41840718307495USD
- 2026-10-15: 150.41840718307495USD
- 2026-10-16: 158.73275057197569USD
- 2026-10-17: 158.73275057197569USD
- 2026-10-18: 150.41840718307495USD
- 2026-10-19: 150.41840718307495USD
- 2026-10-20: 150.41840718307495USD
- 2026-10-21: 150.41840718307495USD
- 2026-10-22: 150.61403302307127USD
- 2026-10-23: 158.52752733177184USD
- 2026-10-24: 158.52752733177184USD
- 2026-10-25: 150.41840718307495USD
- 2026-10-26: 124.1066091090393USD
- 2026-10-27: 150.41840718307495USD
- 2026-10-28: 124.1066091090393USD
- 2026-10-29: 150.2826950403595USD
- 2026-10-30: 188.7146435231781USD
- 2026-10-31: 158.52752733177184USD
- 2026-11-01: 150.41840718307495USD
- 2026-11-02: 150.41840718307495USD
- 2026-11-03: 150.41840718307495USD
- 2026-11-04: 181.21511590919494USD
- 2026-11-05: 150.41840718307495USD
- 2026-11-06: 158.52752733177184USD
- 2026-11-07: 137.66225387550352USD
- 2026-11-08: 170.71261781349182USD
- 2026-11-09: 171.55492978973388USD
- 2026-11-10: 170.93071347915648USD
- 2026-11-11: 150.41840718307495USD
- 2026-11-12: 174.76004113494872USD
- 2026-11-13: NO DATA
- 2026-11-14: 158.52752733177184USD
- 2026-11-15: 150.41840718307495USD
- 2026-11-16: 150.2826950403595USD
The front desk is open daily from 7 AM - 11 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cashless payment methods are available for all transactions.
- Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults, and MXN 50 to 150 for children
- Pet fee: MXN 1000 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Activities
Swimming pool
Private beach
Garden
Beach (nearby)
Scuba diving
Cycling
Fishing
Pool outdoor
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Airport shuttle
Free parking
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Massage
Body treatments
Facial treatments
Packed lunches
Breakfast in the room
Beach Sun Loungers
Services
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Safe-deposit box
Self laundry
Concierge Services
Internet
Free wi-fi