Name: Zamas Hotel
Address: Km 5 Carretera Tulum Boca-Paila, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexico, Tulum, Quintana Roo, Mexico
Rating: 8.47

Guest reviews

8.5

Very good

Based on 528 verified reviews

Who stays here?

Couple

50%

Family

21%

Group

20%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

Across numerous reviews, Zamas Hotel stands out for its beautiful beachfront setting, relaxed vibe, and consistently friendly, helpful staff, with many guests praising clean, comfortable rooms and an enjoyable on site restaurant, bar, and pool.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Annie

14 Apr 2026

·

Stayed 5 nights

The pool was great as were the staff.

10

catherine

24 Mar 2026

·

Stayed 5 nights

Our room was on the beach. It was heavenly. Total privacy in our little 'hut". PERFECT.

10

Cassaundra

30 Jan 2026

·

Stayed 2 nights

Room was clean, pool was clean, great hospitality. Daniel was very nice checking us in. Answered all our questions.

10

REYNALDO

22 Jan 2026

·

Stayed 5 nights

Overall atmosphere was excellent for a restful, fun filled vacation. Everything was clean, quiet, relaxing, rustic as a tropical island beach should be. Access to and from Tulum Airport, Maya Tren, ADO shuttle buses, the Jaguar Park, ruins, beaches, cenotes, and town center were very convenient. Every member of the staff at the restaurant, front desk, and room cleaning were very friendly and polite, and very quick in attending to my needs. Daniel at the front desk was very accommodating and informative.

10

David

22 Jan 2026

·

Stayed 3 nights

A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.

Km 5 Carretera Tulum Boca-Paila, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexico

Location

With a stay at Zamas Hotel in Tulum (Zona Hotelera), you'll be within a 5-minute drive of Tulum Beach and Tulum National Park. This beach hotel is 4.4 mi (7.1 km) from Tulum Mayan Ruins and 2.2 mi (3.6 km) from Playa Paraiso.

SFER IK(0.3 Miles)

Tulum Beach(0.6 Miles)

Jaguar Park(0.7 Miles)

Tulum National Park(0.8 Miles)

Acceso al Parque Jaguar(0.8 Miles)

Jaguar Viewpoint Tulum(0.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, the hotel offers free on-site parking.

Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee, approximately MXN 100 to 200 for adults and MXN 50 to 150 for children.

Yes, the hotel allows pets with a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

Check-in is from 3:00 PM to 12:00 AM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the hotel.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the hotel prior to arrival.

The hotel is located in Tulum's Zona Hotelera, within a 5-minute drive of Tulum Beach and Tulum National Park. It is approximately 4.4 miles from Tulum Mayan Ruins and 2.2 miles from Playa Paraiso.

Yes, the hotel features an outdoor swimming pool, which is seasonal. Guests can enjoy the pool during operational hours.

Children are allowed at the hotel. The minimum age for children to stay for free has not been specified.

The hotel does not provide specific information about extra beds or cribs. Guests are encouraged to contact the hotel directly for details regarding availability and any associated costs.

Zamas Hotel

Amenities

Property description

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