Cache Hotel Boutique - Adults Only

Cet nice hotel not too far away from the beach and the 5th avenue

We had a great stay! The customer service was great! We appreciated the hospitality and care that everyone provided! The room was very clean. The location was convenient and walkable. The vibe was perfect for a girls trip! We had so much fun and enjoyed the breakfast!!! The only negatives, the shuttle cost advertised was not $90 but about $105 each way, or $1600 pesos. This really should state $1600 pesos as the exchange rates fluctuate. This is payable only to the driver upon arrival in cash only. But the service was great and on time. Aside from that the room was a bit outdated, the shower had very little water pressure, and there were no chairs in the room to sit down. Only 2 beds. Those to me are not that big of a deal but to some it may matter and are worth mentioning. I really loved the charm of this place and felt safe and well cared for. I’ll def be back!

Wonderful week! Best place to stay in Playa del Carmen if you enjoy evening activities! Emiliano at reception is awesome. Coraleena’s smiling face each morning at breakfast made our day. Clean room - thank you staff for towel creatures! We will definitely stay here again.

The staff were great. My issue is that nothing was said about the music very night outside the rooms. Not that I came to playa del Carmen to watch TV but when the music is so so very loud every night I couldn’t hear the TV ON FULL VOLUME. Your young guy in the front desk that helped me check out said if Orbits send an email that his boss would refund my stay. He was very cool and tried everything to make things better but I was so disappointed that I checked out 3 days earlier and came home. I’ve visited playa del Carmen, Cancun.Tulum many times. I just think that you need to let vacationers know the real level of quality and make sure the club music till late hours every night is insanely close to rooms. 10FT!! Stainless steel joints that hold up the shower door need to be replaced and main door looked horrible patch up job.Tiles in room broken and the worst cheapes furniture. Recommended putting a few nice pictures on walls. Increase the size of the TV from 24” to something more reasonable. THE ARTWORK IS everywhere and awesome art very abundant. Show some love to Cashe. I’ll be waiting on my refund. The three stars was for the staff. Thanks

The bed was comfortable. There are nightly social events with loud DJ’s. This would not be the place one would stay if looking for a quiet peaceful retreat.