Name: WoodSpring Suites Jacksonville Beach Blvd
Address: 3425 Saland Way, Southside, Jacksonville, Florida, United States of America, Jacksonville, Duval County, US
Price range: US$57–US$60 per night
Rating: 5.77

What guests think

Across many reviews of WoodSpring Suites Jacksonville Beach Blvd, guests report serious cleanliness problems with strong odors and frequent roach sightings, alongside widespread maintenance issues such as broken fixtures, damp rooms, and poor upkeep in common areas.

Service feedback is mixed to negative, with long or chaotic check ins, unattended front desks, and refund disputes, though a few guests praised individual staff members. Rooms are often noisy, and many report malfunctioning TVs or phones, hard or worn mattresses, missing linens, and problems with locks or keys. While some find the location convenient to work and nearby restaurants, several felt unsafe due to people loitering around entrances and the parking area. Expect a budget stay with significant trade offs.

Facilities

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited, and several reviews mention poor building upkeep, including unsecured exterior doors and worn common areas. Multiple guests also reported issues with in room kitchenettes, such as nonworking or dirty stovetops.

Related guest reviews

6

Nichole

25 Oct 2024

·

Stayed 4 nights

When booking online it definitely doesn't give you an accurate representation of the property. The room itself was very clean, but all the towels and bedding were stained and didn't look pleasing to sleep on. The TV did not work. It wasn't even hooked up to anything other than an outlet. There was also no pillowcases on our pillows and we didn't have a blanket on the bed either. Just 2 thin sheets. The hallways and front area where you walk in always stunk of just filthy and dirty dogs. They did have a laundry room and a kitchenette, but the do not offer anything for use in the kitchenette, nor do they tell you you have to provide your own things to use it so we were incredibly unprepared for that and had to eat out instead of being able to cook in. The bathroom is nice and spacious, but the floors (at least on the first floor) hold this layer of condensation through the entire room. We could not for the life of us understand why the floor was always damp.

2

Dallas

16 Mar 2025

·

Stayed 1 night

The outside was filthy just as the inside. There were homeless people hanging around the entrance/lobby. The phone in the room didn’t work, no batteries in the remote, yelling throughout the night this place was not worth the stay or money. This hotel needs new management and a renovation.

2

Frederick

22 Mar 2024

·

Stayed 2 nights

No one at desk after 8PM, so no one to complain to about arguing neighbors, loud partying neighbors, howling barking dogs. Key wouldn’t work 2nd afternoon went down to front desk, it had metal gate pulled down over counter and no sign that they were returning it was 1PM. Located a janitorial person he got mad and swore that he had to open front office and rescan my key. Security doors were left open 24/7 you didn’t need a key to get into the building. Electrical outlets in room had no covers. TV didn’t work. One dingy towel and one washcloth. The worst thing is there wasn’t a manager or anyone to complain to about any of the above! I was there two nights (business). Would not stay again. Rehab or jail might compare. Pictures do not do it justice!

2

MUSIC JUNCTION

12 Dec 2022

·

Stayed 2 nights

people were smoking at the front entrance and under all the a/c units, unit floors were filthy, the stove top was filthy, had to retrieve fresh towels no cleaning service will never use them again

2

Kishaan

18 Oct 2024

·

Stayed 2 nights

I booked for a couple of days and when I get into the room it smelled like pure cigarettes. There were roaches crawling all over the place. I tried to use the stove and it would not work. I could hear crying babies and people arguing from both sides of the walls.

2

Paul

18 Aug 2023

·

Stayed 28 nights

My room stunk. Elevator was always broke. My key didn’t work half the time. But they threatened to charge me when i left my key in the room

2

George

9 May 2024

·

Stayed 1 night

The entryway and halls smelled bad. The mattress was a double on a queen frame. The air conditioner did not work properly. There was no one at the desk for checkout.

2

jennifer

14 Mar 2025

·

Middle of the night several people knocking on doors loudly yelling let me in. smelled like old food cooking. no lamps, phone or alarm clock in the rooms. over charged for the room. Says $75 on site and charged $135 when I checked in. Do not stay here, felt unsafe all night.

2

Rand

18 Feb 2024

·

Stayed 2 nights

I am over 70 years old and this was the worst place I have ever stayed at. 1. I book a queen bed, they put us in 3 different rooms, none has a queen, 2. First rooms dirty and 1 pillow, sheets were stained 3. 2 nd room the door was open, no sheet s or blanket on bed no towels 4. last room was full size but it was 11;30 PM and we were stuck. I killed 4 cockroaches. No soap or shampoo 5. The security exterior doors were broken so anyone could walk into the bldg 6. I guy who checked me in did it behind a solid metal security wall and open opened it an inch to the my ID and credit card 7. Smelly,dirty 8. and then they fought with me about a refund for the second night!!! I had to get Expedia involved to get thenm to drop the charge. As of today,I still havent received a refund!!!! WORST HOTEL EXPERIENCE IN MY LIFE!!!!

2

Sonya

19 Jul 2023

·

Stayed 1 night

You should take this hotel off your list. This hotel is horrible! It’s dangerous! The staircase smells like piss. It seemed more like a homeless shelter than a hotel. I felt completely unsafe. It was very dark in the common areas and our “ non smoking “ room clearly smelled of smoke.

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Cleanliness

Reviews repeatedly cite severe cleanliness problems: dirty floors and bathrooms, stained linens, strong odors, mold, and frequent roach sightings. Many guests chose not to stay or left early due to conditions.

Related guest reviews

2

Tomasz

25 May 2025

·

Stayed 4 nights

The hotel from the pictures looked okay, this was the reason why I booked it. However this hotel should be closed by department of hygiene is you have such department in USA. The floors in entire building were dirty, the air condition was full of dirt and when turned on smells untidy. Restroom and shower place as well was full of mess. I am not sure who is dealing with this hotel but in Europe such hotel will be closed straight away. This is not the first time when I book cheap hotel, however first time I experienced such mess and dirt in the hotel room and corridors I could not believe. Sorry to say but hotel must be cleaned by professional contractors.

2

Robert

23 Feb 2025

·

Stayed 1 night

This place is absolutely disgusting. Roaches in the bathroom, unclean floors bedside tables had smeared food hair all in the bathroom and inside the shower mildew in the shower. It was disgusting people running around the hallways, making noise, smoking weed I believe this place may accept long-term public housing. It was scary awful I would not recommend staying here at all. I have the photos to prove it.

2

Michelle

19 Jun 2023

·

Stayed 1 night

The entire room was wet - sheets, towels, carpet. The carpet was also filthy and full of pet hair. After 10 minutes of walking on the carpet my socks were soaked and black. If I had gotten into town earlier I would’ve left to find another hotel.

2

Luis

18 Aug 2025

·

Stayed 2 nights

Floor was dirty. Sheets were stained and with dirt. Bathroom was dirty.

2

Stas

16 Jun 2024

·

Stayed 1 night

Worsen hotel in my life. Dirty everywhere: on beds, towels, floor. Somewhere was blood

2

Christine

22 Oct 2025

·

Stayed 2 nights

It was absolutely disgusting! There was rat feces on floor dead coach roaches, hole in wall from someone punching it. Bed was loaded with black things all over it spread had burn holes all over it. Floor boards were popped up and the room reeked of mold. I included the bathroom towel with soap to notate this was their considered clean. There were homeless people all over the entrance from highway. There was nefarious looking people hanging out in parking lot there’s no way I could stay here! I walked out five minutes after checking in. Absolutely condemnable hotel!

2

Elvis

23 Oct 2025

·

Stayed 5 nights

dirty, cockroaches, did not want to make return of the money, the same page hotels.com also the images were different from reality

2

Genesis

25 Jan 2024

·

Stayed 2 nights

Disgusting, I wouldn’t even call this a hotel. My towels had stain, walls were dirty, floor was dirty, bed sheets had stains, and roaches everywhere. Absolutely unsafe.

4

bryan

16 Mar 2025

·

Stayed 1 night

There were doors slamming and so much noise until 4 am. The room had clean towels and sheets, but the toilet, floor, and sink hadn't been cleaned at all.

2

Lubov

27 Apr 2025

·

Stayed 1 night

Stinky dirty, place with cockroaches

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Rooms

Rooms are often noisy, and numerous maintenance and comfort issues are noted, including malfunctioning TVs or phones and AC, missing linens or pillows, hard or worn mattresses, and problems with locks or keys.

Related guest reviews

6

Nichole

25 Oct 2024

·

Stayed 4 nights

When booking online it definitely doesn't give you an accurate representation of the property. The room itself was very clean, but all the towels and bedding were stained and didn't look pleasing to sleep on. The TV did not work. It wasn't even hooked up to anything other than an outlet. There was also no pillowcases on our pillows and we didn't have a blanket on the bed either. Just 2 thin sheets. The hallways and front area where you walk in always stunk of just filthy and dirty dogs. They did have a laundry room and a kitchenette, but the do not offer anything for use in the kitchenette, nor do they tell you you have to provide your own things to use it so we were incredibly unprepared for that and had to eat out instead of being able to cook in. The bathroom is nice and spacious, but the floors (at least on the first floor) hold this layer of condensation through the entire room. We could not for the life of us understand why the floor was always damp.

2

Toree

11 Sept 2023

·

Stayed 1 night

No nob on bathroom door tub dirty no remote for tv fire detector gone light switch filthy it’s just not pleasant the covers where dingy and I definitely took pictures always saying no refunds when y’all selling uncomfortable rooms looks like some projects built in the 60’s just do better or start over I would be embarrassed if I was the owner

2

Robert

30 Aug 2023

·

Stayed 2 nights

Upon entry of the room, The room smelled terrible. I mean worse than smoking room. Then I sat down on the bed to turn on the TV and the remote control didn't work. So I found the button to activate the TV and when it lit up the screen had been completely cracked. I'm guessing the previous tenant/s broke it. Then finally, I picked up the phone to call the front desk and guess what ??? The phone didn't work. I went downstairs (Thank God The Elevator Worked) and reported the issues to the front desk person and she didn't know about any of the flaws. She couldn't give me another room so now I'm out looking for another place to stay at 4:00pm.

6

Gordon

28 Jul 2023

·

Stayed 2 nights

Very noisy adjacent rooms and floor above until late evenings.

2

Paul

18 Aug 2023

·

Stayed 28 nights

My room stunk. Elevator was always broke. My key didn’t work half the time. But they threatened to charge me when i left my key in the room

8

Ronnie

17 May 2023

·

Stayed 1 night

Check in was good but the ppl living here have no respect for the visitors. Its 4 floors but the ppl above were stomping on their floor half the night. Ppl laughing & screaming every night. Loudest hotel we ever stayed in.

2

George

9 May 2024

·

Stayed 1 night

The entryway and halls smelled bad. The mattress was a double on a queen frame. The air conditioner did not work properly. There was no one at the desk for checkout.

4

bryan

16 Mar 2025

·

Stayed 1 night

There were doors slamming and so much noise until 4 am. The room had clean towels and sheets, but the toilet, floor, and sink hadn't been cleaned at all.

2

Frank

11 Mar 2025

·

Stayed 1 night

Looked nice from the outside. However, that was deceiving. Check-in was chaotic. The bed was terribly hard. The pillows were very hard. Around 3 o’clock in the morning some teenager was in the hall, screaming and yelling for about 20 minutes. About 3:30 someone tripped the fire alarm. I will never go back to that place again.

2

Jermaurice

6 Nov 2024

·

Stayed 7 nights

Stranger walked in on my family late night after work hours

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Service

Service feedback skews negative: long or chaotic check in, unattended front desks, difficulty contacting staff, and refund disputes. A few guests praised individual staff members for being helpful.

Related guest reviews

8

Leslie

23 Jul 2024

·

Stayed 28 nights

Staff are nice and make themselves available to hour needs and questions.

8

Chuck

11 Jul 2024

·

Stayed 1 night

Ma agement was incedible very helpfull i lost my wallet had no id and they went over and behond to assist my needs.

2

Josh

8 Apr 2024

·

Stayed 1 night

Went to check in and there was nobody at the front desk, just a sign saying to call a number, I called multiple times, each time straight to voicemail. I eventually gave up and had to get a room somewhere else.

2

Steven

22 Feb 2025

·

I never write reviews on anything, but felt compelled to do one on this stay. You literally would have had a better experience sleeping out on the street vs this hotel. I have never seen anything like it. I asked to be refunded and was told no. That’s on me, I should have just took the loss and left.

2

Luis

30 Apr 2024

·

Stayed 1 night

There was no one at the window so I could check out in the morning, despite me calling the help number several times

2

Nickalos

20 May 2023

·

Do not book here under any circumstances. The property is filthy and reeks of mold. Our reservation was paid in full in advance. When we went to check in, we were told there were no rooms available and they would not honor our reservation. Chris at the front desk told me he would grant a refund with expedia. No refund was granted by the property. I did not have a place to stay and am out the full cost of my reservation. Unreal!!!

6

Victoria

6 May 2025

·

Stayed 1 night

Pictures can be deceiving! The outside was much nicer than inside. The cleaning staff was VERY nice and helpful otherwise not a great experience. Check in time at 3:00 - I was asked to come back in 30 minutes - no problem....at 5:30 they asked me to wait LONGER - I refused and was going to cancel but they "found" a room

2

David

27 Nov 2023

·

Stayed 2 nights

Staff was absolutely hateful

2

LaShunta

27 May 2024

·

Stayed 2 nights

my room had roaches, I didn't know the room had roaches due to me getting back from my event noone was at the front desk so I went the next morning to let the front desk know and also about the report to the tv had to sleep with tv up loud bc the batteries was rusted and couldn't use it. The girl at the front desk was very rude to me didn't stand up to acknowledge me, wouldn't give me corporate number she was very unprofessional was working in slides. told me I can check out and leave. I will not recommend this place to anyone.

10

Benita

21 Apr 2025

·

Stayed 2 nights

Tamara (Front Desk) was wonderful. Very knowledgeable about the area and hotel . I would definitely recommend the stay there. Also kid friendly.

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Location

Some guests appreciated the convenience to work and nearby restaurants, but several felt unsafe due to people loitering near the entrance and in the parking area.

Related guest reviews

2

Dallas

16 Mar 2025

·

Stayed 1 night

The outside was filthy just as the inside. There were homeless people hanging around the entrance/lobby. The phone in the room didn’t work, no batteries in the remote, yelling throughout the night this place was not worth the stay or money. This hotel needs new management and a renovation.

10

Robert

9 Oct 2024

·

Stayed 3 nights

Their is a variety of restaurants near by.

10

Chris

27 May 2023

·

Stayed 2 nights

The drive back and forth from work was fairly simple and close. Clean room, clean laundry room. Good customer service.

2

Christine

22 Oct 2025

·

Stayed 2 nights

It was absolutely disgusting! There was rat feces on floor dead coach roaches, hole in wall from someone punching it. Bed was loaded with black things all over it spread had burn holes all over it. Floor boards were popped up and the room reeked of mold. I included the bathroom towel with soap to notate this was their considered clean. There were homeless people all over the entrance from highway. There was nefarious looking people hanging out in parking lot there’s no way I could stay here! I walked out five minutes after checking in. Absolutely condemnable hotel!

10

Tomeica

11 Jun 2025

·

Stayed 1 night

Everything is close to the things I need it's convenient and friendly srroundings

4

Kaivin

30 Oct 2023

·

Stayed 2 nights

People loitering by front door. Couldn’t get an extra towel. Good price though

2

Zanteria

9 Jun 2024

·

Stayed 1 night

This hotel needs to be shut down . It had roaches the toilet look like it hadn’t been clean the towels and sheets were dirty . The pictures online doesn’t look like how the hotel looks in person . Would not recommend this hotel to anyone . People were infront drinking & smoking all night . I had to ask other guest to stop sitting on my car. When you first arrive u have people standing in front of office just hanging out being loud playing music could barely sleep . The staff wasn’t an issue but if you’re a paying guest & ask to get your room switched when you already paid. And they couldn’t accommodate me was very unprofessional. Horrible I will never book here again !

2

Ryan

16 Mar 2024

·

Stayed 1 night

So disgusting and trashy we left and booked a different hotel. There were people on drugs everywhere. Every inch of the facility was dirty and smelled. Looked like a prostitution and homeless facility.

2

Sonya

19 Jul 2023

·

Stayed 1 night

You should take this hotel off your list. This hotel is horrible! It’s dangerous! The staircase smells like piss. It seemed more like a homeless shelter than a hotel. I felt completely unsafe. It was very dark in the common areas and our “ non smoking “ room clearly smelled of smoke.

4

Alexa

11 Nov 2023

·

Stayed 1 night

The area felt unsafe . The walls were dirty and had blood stains . The bathroom door was broken and would not close. You could hear people screaming and yelling throughout the night . It was very unnerving staying here . I had major anxiety and could not sleep at all . Most definitely would not stay at this location again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$58
February	US$52
March	US$56
April	US$55
May	US$54
June	US$53
July	US$55
August	US$54
September	US$57
October	US$56
November	US$51
December	US$57

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $60	16 $57	17 $57	18 $60	19 $60
20 $60	21 $60	22 $60	23 $60	24 $60	25 $60	26 $60
27 $60	28 $60	29 $60	30 $60

Su	Mo	Tu	We	Th	Fr	Sa
				1 $60	2 $60	3 $60
4 $60	5 $60	6 $60	7 $60	8 $60	9 $60	10 $60
11 $60	12 $60	13 $60	14 $60	15 $60	16 $60	17 $60
18 $60	19 $60	20 $60	21 $60	22 $60	23 $60	24 $60
25 $60	26 $60	27 $60	28 $60	29 $60	30 $60	31 $60

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Monthly average prices

About this property

Location

Room options

Double Room with Two Double Beds

Queen Room Accessible

Standard Double Room

Queen Suite with Two Queen Beds

Standard Double Room Accessible

Standard Queen Room

Guest reviews

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about WoodSpring Suites Jacksonville Beach Blvd

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