Name: Premier Inn Southampton City Centre - West Quay
Address: Harbour Parade, Southampton, England, United Kingdom, Southampton, Hampshire, United Kingdom
Rating: 8.97

Guest reviews

9

Fabulous

Based on 2,863 verified reviews

Who stays here?

Business

11%

Couple

43%

Family

30%

Group

10%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Premier Inn Southampton City Centre - West Quay, travellers consistently highlight the central location for cruises and shopping, comfortable rooms, and generally friendly staff, plus a convenient on-site bar and restaurant with well-regarded breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Richard

3 weeks ago

·

Stayed 1 night

This place was about as nice as any place could be. The only hitch was that my reservation couldn't be found in the self check in kiosk, becausec they only just began to use 3rd party booking sites, but the staff found it without issue. There isn't a traditional front desk, but everyone went out of their way to help.

8

Jose Alejandro Romero

4 weeks ago

·

Stayed 1 night

Very convenient location, nice hotel, good breakfast

8

Malia

Mar 29, 2026

·

Stayed 1 night

Easy to reach from the port, mall right across the street with lots of restaurant choices.

8

stella

Mar 23, 2026

·

Stayed 2 nights

Very convenient location with westquay mall cross the road

8

Amy

Dec 19, 2025

·

Stayed 1 night

Checkin took longer than necessary. I wanted to pay in cash for the one night stay. They automatically charged to my credit card without asking. Then they needed my id to pay in cash. Not sure why but that took some extra time. I did not have breakfast at hotel.

Harbour Parade, Southampton, England, United Kingdom

Location

With a stay at Premier Inn Southampton City Centre - West Quay in Southampton (Southampton City Centre), you'll be a short 4-minute walk from WestQuay Shopping Centre and within 4 minutes by car from Southampton Cruise Terminal. This hotel is 5.9 mi (9.6 km) from New Forest National Park and 9.2 mi (14.8 km) from Paultons Family Theme Park - Home of Peppa Pig World.

The Quays(0.1 miles)

WestQuay Shopping Centre(0.2 miles)

Titanic Honour & Glory Exhibition - Southampton(0.2 miles)

Old City Walls(0.2 miles)

Tudor House and Garden(0.3 miles)

Mayflower Park(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Nearby parking is available at a cost of GBP 15 per day. Parking height restrictions apply.

A buffet breakfast is available for a fee of approximately GBP 10.99 per person. The serving hours are not specified.

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel features elevators, step-free entrances, and wheelchair-accessible facilities including a lounge, on-site restaurant, public washrooms, and registration desk. Handrails are available in hallways and stairways.

The hotel is located in Southampton City Centre, just a short 4-minute walk from WestQuay Shopping Centre and within 4 minutes by car from Southampton Cruise Terminal. Nearby attractions include The Quays (0.1 km), Titanic Honour & Glory Exhibition (0.4 km), and Paultons Family Theme Park (9.2 mi).

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Premier Inn Southampton City Centre - West Quay

Amenities

Property description

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