Ryuguden

This place is an excellent place for visiting in autumn. If the weather is good, you would be able to see Mount Fuji from the room and onsen. Some of the staff are able to speak Chinese and English. The only thing that I would remind anyone going would be "bring towel" to onsen place if you are living there as there are no towels in main onsen.

Very clean, spacious room Nice Onsen in new building

This was a beautiful stay. The facility is a little aged but it's been maintained well and the room views are phenomenal. The baths were clean and there was enough options that getting away from some of the noisier guests wasn't too difficult. In the morning I had the baths completely to myself and it was incredibly relaxing. Absolutely would stay here again. The only thing that was a downside to my stay was the massage. An older woman was doing the massages and it just wasn't good. She couldn't get deep pressure and there wasn't any attention paid to knotted areas. I had several massages while in Japan and this was probably the worst one.

Great Ryokan, make sure you plan you travel from the station as limited taxis. Buses are regular but full of Gaijin with massive suit cases who are not always respectful of the locals. The Onsen and view of Fuji San is incredible. Food is very high end Japanese so make sure you understand this. Staff are very nice and helpful and speak English but do try and speak Japanese you are in Japan after all. 10/10

Amazing property. Charm and service. Views of mt fuji from the room. Some of the best dinning i've had in Japan. Private onsen was a treat. Public Onsen spaces were amazing.

We had a brief 2 night stay at Ryuguden. Given a message the day before, they provided us free shuttle bus rides to-and-from Odawara Station to the fairly remote spot it's located next to the lake. Once we arrived, we were warmly greeted by the reception and our receptionist at the time spoke good-enough English for us to check-in without problem. Then we were given the keys and shown to our room. The room itself is spacious, plenty of space to sleep, move around, and lounge all at once. Of course, the highlight is the view in front of the window, the view of the lake and Mt. Fuji. It's a great view. As for the (comfortable) futons, the staff laid them out during dinner and then put them away during breakfast. As for food, it's a chef's course for dinner. A manner of meats, vegetables, seafood, Schrodinger's tofu (the number of times a cube wasn't tofu...). It was delicious. For breakfast, a full spread. Also delicious. Each room gets assigned the same table in the dinner room for the length of their stay. And then the onsen. The indoor one in the annex building is serviceable. But the view from the indoor/outdoor one in the main building (provided free of charge to guests) is spectacular. There is no better way to relax then to soak and watch Mt. Fuji in the crisp outside air. We onsened twice a day. As for the location itself, many of Hakone's attractions are at most a 20-min walk. Very convenient. I recommend!

Nous avions réservé une chambre avec vue sur le mont Fuji, mais malheureusement la météo n’a pas été de notre côté. Même avec un ciel dégagé, l’angle depuis la fenêtre ne semblait pas idéal, ce qui est un peu décevant vu le supplément payé. En revanche, l’expérience dans une chambre japonaise traditionnelle avec futons préparés le soir était très intéressante et dépaysante. L’hôtel est calme, discret et beaucoup plus intime que le grand établissement de la même chaîne situé juste à côté. Nous avons apprécié cette atmosphère reposante en couple. Le onsen est agréable, même si celui des femmes est plus limité (pas de bain froid ni de sauna), tandis que celui des hommes est plus complet — mon compagnon en a donc davantage profité. Petit plus pratique : l’hôtel propose une navette directe jusqu’à la gare d’Odawara, ce qui facilite beaucoup le retour.

What a great hotel/rycon. I wanted to experience a traditional Japanese inn. This is it. From my arrival to leaving the staff did a wonderful job making me comfortable and welcome. Kiseke dinner was notable with six courses or more of Japanese meals. Service was as good as it gets best I’ve ever had. Onsen is notable as well. There are indoor and out door baths. My room was special- very large and spacious no shoes worn in the rooms a wonderful sitting area overlooking lake ashi and best of all a wonderful view of Mount Fuji! So special having morning coffee looking out over huge picture window and Mount Fuji. It’s pricey but worth the experience in every way.

The hotel facilities are very traditional and well kept, our room was amazing from the awesome lake view to the nice tatami floors. The staff was very helpful and they provided support in both Japanese and English with ease. The kaiseki style dinner is a must, as it is an entire experience of delicious and elevated Japanese dishes with Western influences, we were left satisfied physically and mentally. Please remember that you need to book the kaiseki with the half-board additional option if your stay is short, in our case we only stayed one night and we had to add it. Even if you stay for one night you can enjoy the different onsen options they have available which is one of the key assets, just get in your yukatas relax and enjoy.

The staff were exceptional! Professional and had paid attention to detail. Onsen was such an experience!! Very clean facilities, amenities were amazing, well kept hotel despite its history. Definitely avail for the free shuttle bus from Odawara station in Hakone to your hotel and back but make sure you do a reservation for this especially if you are traveling with luggage. Message Ryuguden hotel through Expedia for reservations. If you travel Light or miss the shuttle bus, there is local transportation service that will stop near the hotel.

全般的には従業員の方々がキビキビしていた。清潔で部屋の広さは充分であったが、設備の古さは相当でした。お料理は、素材の味を生かした薄味が多かった。しかしながら、全般的にどれもちっちゃく切ってありボリューム不足かと思います。

今年2度目の宿泊です。施設は少々古いですがコンディションはいいです。ただTV配線に難がありました。フロント、温泉、レストランのいずれもサービスはさすがでした。

깨끗하고, 식사도 훌륭하고 온천 상태는 아주 좋아요. 직원분들도 지나칠 정도로 친절하시고, 아쉬운점은 접근성이 좋지 못해요.

Very clean, spacious room Nice Onsen in new building

peaceful 그 자체입니다. 놀거리는 없지만 편안하게 쉬다가 오기엔 그만입니다. 조식, 석식도 훌륭했습니다. 나마미루 맛도 좋았구요. 서비스는 더없이 친절했고 청결상태도 좋았습니다. 한가지 흠이 있다면 숙박객전용 온천은 좀 부실하다는 건데 대중탕이 괜찮아서 주로 대중탕을 이용했습니다. 오다와라역에서 픽업, 샌딩서비스가 있어 편하게 왔다 갔다 했네요. 전체적으로 괜찮은 료칸입니다. 다만 전통과 현대판이 복합적인 곳이라 전통료칸을 찾는 분은 아쉬울 수 있습니다.

ホテルは古かったものの、部屋は広くスタッフのサービスも良くゆっくり過ごす事が出来ました。

This was a beautiful stay. The facility is a little aged but it's been maintained well and the room views are phenomenal. The baths were clean and there was enough options that getting away from some of the noisier guests wasn't too difficult. In the morning I had the baths completely to myself and it was incredibly relaxing. Absolutely would stay here again. The only thing that was a downside to my stay was the massage. An older woman was doing the massages and it just wasn't good. She couldn't get deep pressure and there wasn't any attention paid to knotted areas. I had several massages while in Japan and this was probably the worst one.

Great location with lake views. We upgraded to a Japanese room with private onsen. Room was spacious (four of us). Facilities were also great but biggest let down was ventilation & mould on walls Not great for asthma sufferer. I raised this with the hotel who offered a small reduction on cost of upgrade but this doesn’t really compensate for the bad experience.. The hotel however said they would clean the mould properly next time.

Excellent views from the room. The property is very outdated. The smell of humidity is terrible. The breakfast was very sophisticated for western palates, and there wasn’t an option to get a different kind food.

The staff were exceptional! Professional and had paid attention to detail. Onsen was such an experience!! Very clean facilities, amenities were amazing, well kept hotel despite its history. Definitely avail for the free shuttle bus from Odawara station in Hakone to your hotel and back but make sure you do a reservation for this especially if you are traveling with luggage. Message Ryuguden hotel through Expedia for reservations. If you travel Light or miss the shuttle bus, there is local transportation service that will stop near the hotel.

The room we got with the private Onsen was big and had a great view

Nice views of Mount Fuji from the rooms. A particular, very dated but at the time certainly nice architecture. Makes for a very charming experience. However, some areas urgently need to be updated, e.g. showers, sinks, blow dryers, etc. Everything was very clean, all employees very friendly. Good Onsen experience. Beds not overly comfortable. What was not OK was the food. There are no choices whatsoever. Only set meals for dinner and breakfast are included (at dinner, a very small and unattractive a la carte menue is also available). One cannot change them, there is no flexibility in the services provided. No explanations are given beforehand what to expect. Quality of food is mediocre, very repetitice from day to day. Some items were OK but overall we had a lot better food elsewhere in Japan. Steep prices for additional drinks, even coffee for breakfast costs extra. Overall I find this place nice, but overpriced. Would only go back if food quality and service are improved and prices drop and/or updstes are made. Because everybody was so polite and helpful and the outside setting is beautiful (but touristy, you are still close to Tokyo), we keep good memories.

We loved the view of Mt. Fuji and Lake Ashi from our room. Also, we had a private onsen (hot bath) which made our stay memorable.

Great location with lake views. We upgraded to a Japanese room with private onsen. Room was spacious (four of us). Facilities were also great but biggest let down was ventilation & mould on walls Not great for asthma sufferer. I raised this with the hotel who offered a small reduction on cost of upgrade but this doesn’t really compensate for the bad experience.. The hotel however said they would clean the mould properly next time.

The in-room bathroom is a bit outdated, it is a bit pricey probably because of the view of Mt Fuji. Unfortunately, we cannot see Mt. Fuji due to bad weather, so it feels a bit too pricey.

Fantastic views, it is isolated from the town but in a very scenic area close to the lake and ropeway. The staff was incredibly good. A pleasant and relaxing stay. The room was beautiful and had great atmosphere

What a great hotel/rycon. I wanted to experience a traditional Japanese inn. This is it. From my arrival to leaving the staff did a wonderful job making me comfortable and welcome. Kiseke dinner was notable with six courses or more of Japanese meals. Service was as good as it gets best I’ve ever had. Onsen is notable as well. There are indoor and out door baths. My room was special- very large and spacious no shoes worn in the rooms a wonderful sitting area overlooking lake ashi and best of all a wonderful view of Mount Fuji! So special having morning coffee looking out over huge picture window and Mount Fuji. It’s pricey but worth the experience in every way.

The hotel facilities are very traditional and well kept, our room was amazing from the awesome lake view to the nice tatami floors. The staff was very helpful and they provided support in both Japanese and English with ease. The kaiseki style dinner is a must, as it is an entire experience of delicious and elevated Japanese dishes with Western influences, we were left satisfied physically and mentally. Please remember that you need to book the kaiseki with the half-board additional option if your stay is short, in our case we only stayed one night and we had to add it. Even if you stay for one night you can enjoy the different onsen options they have available which is one of the key assets, just get in your yukatas relax and enjoy.

Great place to stay. Close to the cable car. Lake views.

Some of my highlights of this stay were the view, the location, the food, and the service! Those components made for a wonderful stay in Hakone. However, I felt that the room and the hotel seem a bit outdated as a lot of the cabinets were chilling, and there was no air conditioning during our stay. The control panel seems to be broken as the dial didn’t work, but we were later informed that the hotel was running the heat during the time. Fortunately during our visit, Hakone was a bit cooler which the Dyson air fan was helping a little bit. Overall, there were a lot of positives about the hotel that overshadowed the negatives. However, we were expecting a better property condition for the price we paid.

スタッフの対応は丁寧で素晴らしかったです。料理も美味しくいただきました。 年に数回旅行に行きますが、最近では1番良かったと思います。深夜に他の宿泊者からの雑音なども無く、とても満足出来ました。

The property and the staff were excellent. However, the only complaint I have is the lack of pre-check in information. We did not know where the shuttle bus was located for pick up, or which train station the shuttle was at (or the pick up schedule). After missing the shuttle, we ended up using a taxi, which was quite expensive, rather than wait for two hours for the next bus.

従業員さんのお客様対応はすごく良かったです。 朝食の時間を7時台も設定して貰えれば助かります。 観光で9時出発なら8時朝食は後がバタバタしてしまいますので宜しくお願いします。

Very friendly and helpful staff. Good location for the sight view. Food is super good. Highly recommended.

This was the best place we stayed on our trip. Such a great experience! We loved the staff. We forgot a bag in our room and they arranged it to be shipped to our next hotel! What great service. I hope I am lucky enough to come back and stay at Ryuguden!

What a great hotel/rycon. I wanted to experience a traditional Japanese inn. This is it. From my arrival to leaving the staff did a wonderful job making me comfortable and welcome. Kiseke dinner was notable with six courses or more of Japanese meals. Service was as good as it gets best I’ve ever had. Onsen is notable as well. There are indoor and out door baths. My room was special- very large and spacious no shoes worn in the rooms a wonderful sitting area overlooking lake ashi and best of all a wonderful view of Mount Fuji! So special having morning coffee looking out over huge picture window and Mount Fuji. It’s pricey but worth the experience in every way.

The hotel facilities are very traditional and well kept, our room was amazing from the awesome lake view to the nice tatami floors. The staff was very helpful and they provided support in both Japanese and English with ease. The kaiseki style dinner is a must, as it is an entire experience of delicious and elevated Japanese dishes with Western influences, we were left satisfied physically and mentally. Please remember that you need to book the kaiseki with the half-board additional option if your stay is short, in our case we only stayed one night and we had to add it. Even if you stay for one night you can enjoy the different onsen options they have available which is one of the key assets, just get in your yukatas relax and enjoy.

This was a great spot to have some peace and quiet during our busy JAPAN trip. I do have to say that all that changed when a large group came in. The servers were overwhelmed and we were all but forgotten. It changed the whole vibe of the place having a large group talking loudly and being demanding. It would have been perfect otherwise.

The staff were exceptional! Professional and had paid attention to detail. Onsen was such an experience!! Very clean facilities, amenities were amazing, well kept hotel despite its history. Definitely avail for the free shuttle bus from Odawara station in Hakone to your hotel and back but make sure you do a reservation for this especially if you are traveling with luggage. Message Ryuguden hotel through Expedia for reservations. If you travel Light or miss the shuttle bus, there is local transportation service that will stop near the hotel.

Property made last min change for meals requirement’s. Really appreciate the good gesture

Vue d enfer sur le lac ASHI et le mont fuji

깨끗하고, 식사도 훌륭하고 온천 상태는 아주 좋아요. 직원분들도 지나칠 정도로 친절하시고, 아쉬운점은 접근성이 좋지 못해요.

Great Ryokan, make sure you plan you travel from the station as limited taxis. Buses are regular but full of Gaijin with massive suit cases who are not always respectful of the locals. The Onsen and view of Fuji San is incredible. Food is very high end Japanese so make sure you understand this. Staff are very nice and helpful and speak English but do try and speak Japanese you are in Japan after all. 10/10

We had a brief 2 night stay at Ryuguden. Given a message the day before, they provided us free shuttle bus rides to-and-from Odawara Station to the fairly remote spot it's located next to the lake. Once we arrived, we were warmly greeted by the reception and our receptionist at the time spoke good-enough English for us to check-in without problem. Then we were given the keys and shown to our room. The room itself is spacious, plenty of space to sleep, move around, and lounge all at once. Of course, the highlight is the view in front of the window, the view of the lake and Mt. Fuji. It's a great view. As for the (comfortable) futons, the staff laid them out during dinner and then put them away during breakfast. As for food, it's a chef's course for dinner. A manner of meats, vegetables, seafood, Schrodinger's tofu (the number of times a cube wasn't tofu...). It was delicious. For breakfast, a full spread. Also delicious. Each room gets assigned the same table in the dinner room for the length of their stay. And then the onsen. The indoor one in the annex building is serviceable. But the view from the indoor/outdoor one in the main building (provided free of charge to guests) is spectacular. There is no better way to relax then to soak and watch Mt. Fuji in the crisp outside air. We onsened twice a day. As for the location itself, many of Hakone's attractions are at most a 20-min walk. Very convenient. I recommend!

風景，服務以及食物都很好，只是交通比較不方便

Very friendly and helpful staff. Good location for the sight view. Food is super good. Highly recommended.

방에서 바로 아시호수와 후지산이 그림처럼 보였습니다. 방도 넓고 저녁/아침 식사도 훌륭했습니다. 오다와라 역에서 무료 셔틀버스로 이동했는데 이 점도 매우 좋았습니다. 다만 프린스호텔 버스라서 이 버스가 류구덴으로 가는게 맞는지 확신이 서지 않아 기사에게 물어보는 일도 있었네요. 버스에도 류구덴이라고 써두는 게 좋을 것 같아요. 온천도 아주 좋았고 노천탕에서 보는 아시호수 풍경도 아주 절경이었습니다. 본관과 별관은 내부 통로로 이어져 있어서 추운날 밖으로 나가지 않아도 되어서 좋아요. 하코네의 깊은 곳에 있어서 관광을 하러 가고 올때 교통편이 조금 곤란했습니다. 하코네는 택시도 별로 없더라구요. 버스 시간표를 잘 봐두지 않으면 료칸으로 들어갈때 꽤 고생할 것 같아요. 접객은 매우 친절했습니다.

Fantastic views, it is isolated from the town but in a very scenic area close to the lake and ropeway. The staff was incredibly good. A pleasant and relaxing stay. The room was beautiful and had great atmosphere

Great foods , good customer services and lovely environment. Nice lake and Mt Fuji View.

Great place to stay. Close to the cable car. Lake views.

Amazing place, really good view of the Mount Fuji, the staff were exceptional and the food was great, I recommend to dine there, at least for dinner

Nice views of Mount Fuji from the rooms. A particular, very dated but at the time certainly nice architecture. Makes for a very charming experience. However, some areas urgently need to be updated, e.g. showers, sinks, blow dryers, etc. Everything was very clean, all employees very friendly. Good Onsen experience. Beds not overly comfortable. What was not OK was the food. There are no choices whatsoever. Only set meals for dinner and breakfast are included (at dinner, a very small and unattractive a la carte menue is also available). One cannot change them, there is no flexibility in the services provided. No explanations are given beforehand what to expect. Quality of food is mediocre, very repetitice from day to day. Some items were OK but overall we had a lot better food elsewhere in Japan. Steep prices for additional drinks, even coffee for breakfast costs extra. Overall I find this place nice, but overpriced. Would only go back if food quality and service are improved and prices drop and/or updstes are made. Because everybody was so polite and helpful and the outside setting is beautiful (but touristy, you are still close to Tokyo), we keep good memories.

Good view from the room but that was about it. Hot spring is mediocre and the food is even more so. Not worth the $2000 paid (family of 6) for a night including tax and half-board meals.

One of the best ryokan experience. Fantastic view, beautiful building, nice facilities, great foods and kind staffs. What do I need more?

Food & service were excellent!

Amazing property. Charm and service. Views of mt fuji from the room. Some of the best dinning i've had in Japan. Private onsen was a treat. Public Onsen spaces were amazing.

Excellent views from the room. The property is very outdated. The smell of humidity is terrible. The breakfast was very sophisticated for western palates, and there wasn’t an option to get a different kind food.

食事がとても美味しかったです。 季節を感じられる盛り付け、お出汁の効いた味付け、素晴らしかったです。 また、接客もきちんと、でもしつこすぎずで、ちょうど良い距離感でした。 また伺いたいお宿です。

The hotel facilities are very traditional and well kept, our room was amazing from the awesome lake view to the nice tatami floors. The staff was very helpful and they provided support in both Japanese and English with ease. The kaiseki style dinner is a must, as it is an entire experience of delicious and elevated Japanese dishes with Western influences, we were left satisfied physically and mentally. Please remember that you need to book the kaiseki with the half-board additional option if your stay is short, in our case we only stayed one night and we had to add it. Even if you stay for one night you can enjoy the different onsen options they have available which is one of the key assets, just get in your yukatas relax and enjoy.

Great foods , good customer services and lovely environment. Nice lake and Mt Fuji View.