Hotel Divisamar by LHR

Location

Room was clean, but there was no thought to the lighting, there is no evening lighting, no bedside lamp with warm lighting, only bright white daylight LED on the wall and on the ceiling, and no way to dial it down. Also, the room periodically smelled of sewage, they could probably stand to drain their sewage tanks as the ground is too wet to absorb any of it.

Clean hotel with good breakfast and well located. There was a lot of building / maintenance work going on whilst I was there which was noisy. The grounds don't have as much wildlife as local properties.

Poorly managed property to maximize their profit. It ruined part of our vacation. Here's why: 1. We found lizard droppings on worn-looking comforter and pillow. Unsure how long the room was unused, and no one refreshed it before given to us. 2. Towels felt like old rag, yellow. No hand towels. When asked for hand towels, I was told that they don't give hand towels but gave 2 to me. And changed the yellowish towels to less yellow towels, still old and used. 3. Shower had no hot water. With hot and cold nob fully opened the water flow was low. The water situation is to keep the water and electricity cost low (as mentioned by a hotel staff). They have a solar-powered water heater. While I appreciate using renewable energy, coming to a hotel with a trickling cold shower is not ideal. Allegedly, while we were out, they tried a couple of times to fix the shower, but it wasn't fixed. I asked for a key to another room with a working shower, so our family of four marched three flights of stairs for our two day stay to take showers. 4. Dated and neglected property. Inside our room, the countertop's edges were falling, bathroom sink had permanent stains resembling puke marks, shower nob was had concrete residue all around it. Soap smelled washing detergent. 5. Tight, small parking lot at the front allows tourist buses to unload; cars cannot come out until then. It has overflow parking spaces nearby. Breakfast was decent. Overall a very poor experience for $288 a night stay.

Our room was very small and run down. Room was clean but fixtures and finishes were old and beat up. Smelled like moth balls or some kind of air freshener, and there is loud construction going on all day in the compound.