Name: Arlington House Apartments
Address: 17 - 20 Arlington Street, St James, London, England, United Kingdom, London, England, GB
Price range: $259–$530 per night
Rating: 8.43

What guests think

Arlington House Apartments draws consistent praise for its central, walkable location by Green Park and Buckingham Palace, spacious apartment-style layouts with practical kitchens, and friendly, helpful staff that many guests say make stays easy for families and longer visits.

Several reviews note dated decor or apartments that differ from website photos. Cleanliness feedback is mostly positive but mixed, with a few hygiene concerns, no housekeeping on weekends, and one report of a missing item. Some guests also mentioned minor maintenance faults and occasional communication issues. Expect a comfortable, apartment-style stay suited to sightseeing.

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found apartments clean with weekday housekeeping, and some called them spotless. However, a few reported issues such as unclean bathrooms or hygiene concerns, and there is no housekeeping on weekends.

Related guest reviews

10

carol

Jan 13, 2023

·

Stayed 19,365 nights

Our 6 night stay was wonderful. The room was only for 2 but large. The water pressure was fantastic! The kitchen appliances are Miele, I was very surprised. The bed was huge and comfortable, the room was spotless and they cleaned every day except on weekends. The staff were friendly and very accommodating. The location is perfect. Honestly this was such a wonderful place to stay, I would stay here again when I return. It's one straight train ride from Heathrow, super convenient. We were very lucky to get a room here.

8

Robert

Jun 3, 2023

·

Stayed 5 nights

The quality of the accommodations was excellent as was the reception and house staff service during the weekdays. However, there is no cleaning service provided on the weekend, which would have been fine had I been told ahead of time. The issue was that the housing staff (inadvertently) did not provide any paper supplies on Friday and no such supplies were available on the weekend. I also found the weekend reception staff was not well informed about the area.

8

Stuart

Mar 13, 2024

·

Stayed 2 nights

Fabulous staff. All of would say is that the property interiors are tired and run down. Mine wasn't the cleanest but perhaps it was just a bad day for cleaner.

10

Premal

Sep 29, 2022

·

Stayed 7 nights

Amazing location, spacious apartment ideal for families. Very safe and hospitable staff. They don't have housekeeping on weekends, so keep that in mind if you are fussy about doing your own housekeeping on the weekend.

8

Kenrad

May 28, 2024

·

Stayed 3 nights

This is a great hotel in need of a little freshening up but otherwise a great value for money. The staff was excellent and very helpful and the location is awesome in the heart of the city.

6

Andrea

Apr 16, 2023

·

Stayed 2 nights

After the first 1 night of staying here I got bumps on my waist. I ended up Staying here for 2 weeks it got very bad the last 4 days. I finally went to the doctor and he says it’s likely scabies or version of it & I could’ve gotten it from the mattress since it happened within the 1st night & whoever stayed before me May have had it. I did think it came from the drawers so tje properly did do a curtesy to dry clean 2 my outfits that couldn’t be washed in hot water. But the doctor said it likely came from the mattress or the blanket/pillow that are used as decoration that rarely get changed. Anyway I am clearly bummed but now am on medication. My other note was the fridge was buzzing and was super loud & reception said it was “normal” - name one Miele fridge that buzzes louder than a moving train? The upside to the place is that is the service is really good and you have all the amenities for the apartment. It’s also centrally located.

10

xiaonan

Apr 15, 2023

·

Stayed 5 nights

Great location, spaciouse rooms, daily room cleanning, friendly staff, we enjoyed our staying.

10

Elena

May 8, 2023

·

Stayed 3 nights

Everything was great - best location, super clean and the flat was huge!! It was very quiet despite being right in the heart of London. The staff is super friendly and welcoming as well. Loved our stay and will definitely be back!

2

khaled

Feb 26, 2024

·

Stayed 3 nights

The bathroom was uncleaned at all, plus, noisy and i cant sleep well.

10

Andrea

Apr 11, 2023

·

Stayed 3 nights

Great place to stay! Efficient cleaning staff & also great concierge! A true service apt!

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Rooms

Apartments are spacious and comfortable with practical kitchens and some garden or park views. Several reviews mention dated decor or units that differ from the website photos.

Related guest reviews

10

Kathy F.

May 6, 2025

·

Stayed 3 nights

This place was just what we needed! Being so close to Buckingham palace and Piccadilly Circus and then the hub to get to all the other sites was the best. We were able to walk and grab ubers very easily. The area felt very safe and easy to navigate. The front doorman were so sweet each time we entered and so helpful at checkin. We will DEFINATELY be back. The room and kitchen were the perfect size, even the washer was helpful and the AC was cold!!! Not easy to find in London. Perfect place!

8

Stefan

Apr 29, 2023

·

Stayed 2 nights

Perfect location. Studio is perfect for family with kids. Here and there the place could need a bit of "touch up" and renovation.

10

Ben

Apr 17, 2023

·

Stayed 4 nights

Not really a hotel, more of an apartment rental. for a family of 4 this was a practical solution- nice kitchen, big living room, 2 showers. Appliance top notch and location can't be better. would absolutely stay again.

6

Ching Man

Sep 13, 2023

·

Stayed 3 nights

apartment clean but old. not like photos displayed. no reply from Arlington house if asked questions via expedia apps or email to them directly

10

Chad

Mar 24, 2025

·

Stayed 7 nights

I found Arlington House on Google and then followed up with research/reviews on travel sites. Having an apartment was so much better than a hotel room. We don’t need a restaurant and all the family had their own bedrooms, bathrooms. Having a kitchen just for coffee, snacks was great. We did not ‘cook’ meals. The apartment was VERY spacious, 2 BR, 2.5 BA, large kitchen and living room. An EXCELLENT location, walking distance to many attractions/restaurants and 2-3 blocks from subway station. I would highly recommend Arlington House for a London stay.

10

Jennifer

Mar 15, 2025

·

Stayed 3 nights

Our apartment was big, beautiful and comfortable. The staff was friendly and helpful and it was in an excellent location. We would definitely stay there again!

8

Lisa

Oct 25, 2023

·

Stayed 3 nights

The 2 bedroom apartment was huge but completely different to the modern decor shown on the website. The decor was dated but what it lacked in style it made up for in space. The staff were pleasant & the location great - just behind the ritz.

10

vanisa

Mar 2, 2025

·

Stayed 6 nights

Excellent team from management to front desk and house service/cleaning.They all provided continuous promptness to help our requests, with dedicated attention, cordiality and excellent professional service, from arrival until departure. That wonderful staff elevated even more our great time while staying in the deluxe 3 bedroom apartment with views to Green Park for a week! Thank you so much again to the team at Arlington House for the great experience! VM

10

Elena

May 8, 2023

·

Stayed 3 nights

Everything was great - best location, super clean and the flat was huge!! It was very quiet despite being right in the heart of London. The staff is super friendly and welcoming as well. Loved our stay and will definitely be back!

10

Paul

Apr 15, 2023

·

Stayed 4 nights

Wonderful property. Center of London, close to everything yet quiet. Apartment was in good condition and great view.

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Service

Staff are widely described as friendly and helpful, with accommodating check-in and effective concierge support. Some guests reported slow or absent responses and limited weekend knowledge, and housekeeping is not provided on weekends.

Related guest reviews

10

Kathy F.

May 6, 2025

·

Stayed 3 nights

This place was just what we needed! Being so close to Buckingham palace and Piccadilly Circus and then the hub to get to all the other sites was the best. We were able to walk and grab ubers very easily. The area felt very safe and easy to navigate. The front doorman were so sweet each time we entered and so helpful at checkin. We will DEFINATELY be back. The room and kitchen were the perfect size, even the washer was helpful and the AC was cold!!! Not easy to find in London. Perfect place!

8

Robert

Jun 3, 2023

·

Stayed 5 nights

The quality of the accommodations was excellent as was the reception and house staff service during the weekdays. However, there is no cleaning service provided on the weekend, which would have been fine had I been told ahead of time. The issue was that the housing staff (inadvertently) did not provide any paper supplies on Friday and no such supplies were available on the weekend. I also found the weekend reception staff was not well informed about the area.

8

Pantea

Mar 21, 2025

·

Stayed 6 nights

Excellent location, excellent staff, large and comfortable apartment, The light switches are some old strange technology and hard to operate. We left a retainer at the property and sent a message to the property 1 hour after check out to have it shipped at our own cost but two messages later and 2 days later still no response. Their listed phone number is also disconnected.

10

Tsalka

Apr 19, 2023

·

Stayed 3 nights

Easily accessible to the prime locations. The Bucklingham palace was in the backyard. The Garden view suite was ideal and close to the Greenpark subway. We enjoyed our stay, every room had it's own ensuite and television. There was one staff during check in was very grumpy but the others were great. Otherwise, this is an ideal accommodation for my family. I highly recommend it.

10

Jim

Mar 29, 2025

·

Stayed 4 nights

Great location, staff was very friendly and helpful.

10

sarah

Jun 4, 2025

·

Stayed 4 nights

You couldn't ask for a better location while staying in London! A quick (and beautiful) walk across Green Park brings you to Buckingham Palace within 20 minutes, the around-the-corner Picadilly Underground station is the line that connects to many of London's best attractions, and you can go just next door to the Ritz for tea or a cocktail. The staff was attentive and helpful- our greeting by Sam started our stay off perfectly! We highly recommend staying at Arlington House on your next London vacation.

10

Alice

Apr 7, 2024

·

Stayed 2 nights

Excellent hotel. Arlington House is a lovely hotel, very friendly, helpful and accommodating staff. Our apartment was extremely comfortable. We will stay at Arlington House on our next visit as well.

10

vanisa

Mar 2, 2025

·

Stayed 6 nights

Excellent team from management to front desk and house service/cleaning.They all provided continuous promptness to help our requests, with dedicated attention, cordiality and excellent professional service, from arrival until departure. That wonderful staff elevated even more our great time while staying in the deluxe 3 bedroom apartment with views to Green Park for a week! Thank you so much again to the team at Arlington House for the great experience! VM

10

Chris

Feb 21, 2023

·

Stayed 3 nights

This was a great place to stay - perfectly situated for so many places we wanted to go. The unit we stayed in was perfect for us and exactly what we needed for two of us (and one who snores). Room to spread out, very nicely appointed. They also let us in early to nap after our overnight flight, which we appreciated, and we thought the price was very reasonable for the area. Absolutely would stay there again.

10

Andrea

Apr 11, 2023

·

Stayed 3 nights

Great place to stay! Efficient cleaning staff & also great concierge! A true service apt!

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Location

Outstanding central location beside Green Park and near Buckingham Palace and Piccadilly, with easy Tube access. Many guests also found the street quiet despite the area.

Related guest reviews

10

Kathy F.

May 6, 2025

·

Stayed 3 nights

This place was just what we needed! Being so close to Buckingham palace and Piccadilly Circus and then the hub to get to all the other sites was the best. We were able to walk and grab ubers very easily. The area felt very safe and easy to navigate. The front doorman were so sweet each time we entered and so helpful at checkin. We will DEFINATELY be back. The room and kitchen were the perfect size, even the washer was helpful and the AC was cold!!! Not easy to find in London. Perfect place!

10

ernie

Apr 5, 2025

·

Stayed 3 nights

Great location, excellent service

10

Lori

May 29, 2023

·

Stayed 3 nights

This wonderful property is located just around the corner from Green Park tube station (which gives you access to 3 lines - you can get anywhere) and is about a 5-7 minute walk to the magnificent Tudor-era St James Palace, and the lovely St James Park beyond. The apartment was wonderful - very well supplied kitchen, and as we were above ground floor we kept the windows open all night to hear the fountain in their large garden in the rear. It was quiet on this street, and yet close to all. Will be back!

10

Chad

Mar 24, 2025

·

Stayed 7 nights

I found Arlington House on Google and then followed up with research/reviews on travel sites. Having an apartment was so much better than a hotel room. We don’t need a restaurant and all the family had their own bedrooms, bathrooms. Having a kitchen just for coffee, snacks was great. We did not ‘cook’ meals. The apartment was VERY spacious, 2 BR, 2.5 BA, large kitchen and living room. An EXCELLENT location, walking distance to many attractions/restaurants and 2-3 blocks from subway station. I would highly recommend Arlington House for a London stay.

10

John

May 9, 2023

·

Stayed 6 nights

The apartment was perfect in every way. It was roomy and well appointed with a great location for shopping, dining and sightseeing. One of the best underground stations in London is within a 2 minute walk from the apartment where you can choose from three of major lines. We hope to stay at Arlington House again.

10

Heather

Apr 12, 2024

·

Stayed 8 nights

This is a perfect location - center of everything and backs up to Hyde Park and Buckingham Palace - could hear the changing of the guards drums in the morning out our window that close! The front desk was awesome and very helpful. Would highly recommend!

10

Jennifer

Mar 15, 2025

·

Stayed 3 nights

Our apartment was big, beautiful and comfortable. The staff was friendly and helpful and it was in an excellent location. We would definitely stay there again!

10

Jim

Mar 29, 2025

·

Stayed 4 nights

Great location, staff was very friendly and helpful.

10

sarah

Jun 4, 2025

·

Stayed 4 nights

You couldn't ask for a better location while staying in London! A quick (and beautiful) walk across Green Park brings you to Buckingham Palace within 20 minutes, the around-the-corner Picadilly Underground station is the line that connects to many of London's best attractions, and you can go just next door to the Ritz for tea or a cocktail. The staff was attentive and helpful- our greeting by Sam started our stay off perfectly! We highly recommend staying at Arlington House on your next London vacation.

10

Elena

May 8, 2023

·

Stayed 3 nights

Everything was great - best location, super clean and the flat was huge!! It was very quiet despite being right in the heart of London. The staff is super friendly and welcoming as well. Loved our stay and will definitely be back!

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AI-generated summary based on recent guest reviews

Month	Average price
March	$301
April	$350
May	$325
June	$402
July	$529
August	$439
October	$441

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $521	5 $465
6 $262	7 $259	8 $259	9 $263	10 $263	11 $259	12 $259
13 $259	14 $435	15 $435	16 $435	17 $435	18 $435	19 $435
20 $435	21 $435	22 $441	23 $441	24 $441	25 $466	26 $442
27 $442	28 $442	29 $435	30 $442

Su	Mo	Tu	We	Th	Fr	Sa
				1 $441	2 $467	3 $442
4 $442	5 $443	6 $441	7 $467	8 $441	9 $441	10 $442
11 $435	12 $442	13 $441	14 $435	15 $441	16 $435	17 $467
18 $435	19 $530	20 $530	21 $441	22 $442	23 $441	24 $476
25 $441	26 $441	27 $435	28 $435	29 $441	30 $441	31 $441

Arlington House Apartments

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