Hakone Onsen Sanso Nakamura

Staff was very kind showing me around the facility. Onsen was so nice with hot water in comfortable temperature. I enjoyed a Japanese style breakfast at good atmosphere dining room. It was a old-fashioned Japanese style Onsen ryokan, which reminded me of my childhood, Showa era. Nostalgic!

The owner greeted us and provided a tour of the premises when we arrived at 4pm. Dinner was served at 6pm. So it is possible to have a brief onsen if you arrive on time. Note, the onsens are separated by gender and switch each day. One is double the size of the other. So, it worth trying both. It is a truely authentic experience. The cuisine was also traditional Japanese meals. The service was extraordinary. Make sure to book dinner and breakfast in advance. Note, the clientele is mainly Japanese nationals, which a clear indication that this lodging and hot spring experience is are one of a kind. We left with a few kimono that were available to purchase at a reasonable price. We hope to come back as both the owner and his wife, and all the staff were absolutely lovely! Thank you again.

Service Staff Good. Facilities not great

I went to 5 different onsens on my trip to Japan and this one had the most authentic, spring fed one onsen. The view out the window to the bamboo was stunning and the grounds were well kept and beautiful.

If we have to share the toilet and bathroom, the property can at least do some renovation, it felt like a bathroom of 30 years old with all the rush . There was a strong smell of smoke in the hallway. I will not come back.