Is parking available at the hotel?

Nearby parking is available for a fee of approximately GBP 50 per day, located 5249 ft away. Reservations are not mentioned as required.

What type of breakfast is offered and what are the serving hours?

Full breakfast is available for a fee of approximately GBP 15.95 per person, served on weekdays from 6:30 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in London, within a 5-minute drive of Tower of London and Tower Bridge. It is 0.8 mi (1.2 km) from Thames River and 1.7 mi (2.7 km) from London Bridge.

What are the hotel policies regarding children?

Children are welcome at the hotel, and the minimum age for children to stay for free is not specified.

Holiday Inn London - Whitechapel

What guests think

At Holiday Inn London - Whitechapel By IHG, travelers praise very clean rooms and consistently friendly, helpful staff, while noting convenient transport links to nearby Tube stations and that the surrounding neighborhood can feel unappealing or intimidating to some.

Rooms are generally comfortable and sometimes spacious or newly refurbished, but several reviews report noisy or ineffective air conditioning and occasional mechanical noise. Breakfast is frequently praised for quality and variety, though some guests found weekend opening times late and the restaurant menu limited. Overall, it offers good value as a simple base for exploring London.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

2

Jeannette

May 8, 2023

·

Stayed 2 nights

No parking near the property the recommended parking facility is a few blocks away, in a not nice part of town and didn’t seem like an actual business. Room service was edible but pricey. The hotel didn’t give me a “safe” feeling and we ended up checking out a day early to get out of there as quickly as possible, regardless of the financial loss of doing so.

6

JEAN

Jul 8, 2025

·

Stayed 3 nights

Property and amenities are fine, early check in not an option , some flights from US arrive very early

2

Md

Apr 19, 2025

·

Stayed 3 nights

Hotel is very poor condition no swimming pool no refrigerator supervisor very terrible no customer service satisfaction

10

Louise

May 27, 2024

·

Stayed 1 night

Stay was excellent. Able to park car and short walk to Tube. Staff very helpful. Left some coats in the room and staff have been amazing sorting out them being returned. Very grateful. Would definitely stay again!

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Cleanliness

Reviews repeatedly highlight very clean rooms and public areas with fresh smells and well-kept bathrooms. A few note minor issues like a stained chair and housekeeping knocking before the stated checkout time.

Related guest reviews

10

I

Dec 10, 2024

·

Stayed 3 nights

clean and tidy in the room

8

paul

May 28, 2025

·

Stayed 2 nights

Recently remodeled, clean rooms, friendly staff.

10

Yonanda

Nov 11, 2024

·

Stayed 2 nights

Excellent with service and room was very clean

8

Nicholas

Oct 15, 2024

·

Stayed 1 night

Bed was comfortable and huge. Room and bathroom immaculate. Checkout was 12 so didn't appreciate 2 didn't people knocking on the doors prior to this. One to clean the room and the other to fix a switch which we hadn't reported.

8

Angela

Nov 13, 2025

·

Stayed 1 night

Very clean and fresh smelling room and corridor areas. Breakfast timings ideal

10

Claire

Aug 4, 2025

·

Stayed 2 nights

Food was amazing and the room was clean and bright and welcoming. The staff were so helpful and friendly.

10

Suzanne

Aug 22, 2023

·

Stayed 1 night

Staff were efficient and courteous. Room was spotless. Would definitely recommend.

8

Maria Isabel

Jun 24, 2025

·

Stayed 5 nights

Very clean!!!

10

Mandy

May 29, 2025

·

Stayed 2 nights

Staff very helpful, room was newly refurbished clean and comfortable, lovely restaurant.

10

Josephine

Jun 6, 2025

·

Stayed 4 nights

This was an amazing stay for us a family of my dad and my daughter. This gets a 10 out of a 10. Staff was very friendly, helpfull and fantastic. The room was great and clean and the food/breakfast was very cosy and good. Overall a fantastic stay and we will be back another time.

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Rooms

Guests describe rooms as comfortable, sometimes spacious or newly refurbished, with good in room amenities. Recurring drawbacks include noisy or ineffective air conditioning, occasional mechanical noise, limited storage, and some unattractive views.

Related guest reviews

10

Mohammed

Feb 16, 2025

·

Stayed 3 nights

Very friendly staff, stayed extra 45 mins after the check out time, and they were very accommodating. Nice and affordable stay with good location for commuting around London. Excellent shower and clean bathroom. Good value for money.

6

Paul

Apr 16, 2024

·

Stayed 1 night

Air con unit was so noisy I had to turn it off which made the room stuffy as the 6th floor windows didn’t open for fresh air.

6

Peter

Nov 13, 2024

·

Stayed 1 night

I had a room on the second floor, 208. It seemed to have the boiler and air condition units for the floor in there so could hear running water and fan noise all night. Not the best sleep!!

6

Pamela

Jun 7, 2025

·

Stayed 2 nights

The A/C wasn’t working and we were provided with fans. It was not comfortable.

10

Neil

Nov 18, 2023

·

Stayed 1 night

Hotel is lovely. Very clean and our room was absolutely massive. Big tv, fridge, coffee machine, speaker, robe and nice stuff for the shower. Area around the hotel was a bit grotty but would stay again.

10

Mostafa

Jun 23, 2024

·

Stayed 4 nights

Comfortable bed and large size room. More choices of restaurants if you walk towards Whitechapel station on Cavell St. wished the room has more storage. Flor who worked at the hotel restaurant was fabulous.

6

Diana

Jun 23, 2025

·

Stayed 1 night

Nice room. Fairly clean. Good air conditioning. Area around not as nice.

10

Deborah

Nov 24, 2023

·

Excellent staff at reception and in dining room Nice rooms and bathroom Noisy air con

8

Aziza

Aug 19, 2023

·

Stayed 2 nights

Overall we liked the room we had, no complaints about it, it has everything a guest would need in a hotel room : comfortable bed and sofa bed, high table (desk like), a chair, a low small table on which we foud 2 small water bottles, a cute coffe and tea corner a coffee maker (3 coffee capsules), 2 mugs, 2 cups, 2 glasses, 2 tea spoons, mini fridge, a tall mirror. In the wardrobe : few hangers, 1 bath tobe, iron, ironing board and a hair dryer. The bathroom spot on, complete toiletry. Plenty of lights options. Air con did stop for a bit during the night but restart early in the morning. The receptionist Fairouz and Afni were available at the desk all the time, most of all helpful and patient. I needed some photocopies, didn't know were to go and I was limited with the time, Fairouz kindly did it for me. Regarding the food, we were happy to learn they had Halal food, we only had one meal at the hotel, overall it was good my sons loved their burgers :) The only downside I would mention was the unpleasant view from our room (piles of waste bags dumped on the pavement) .

8

Peggy

Jun 27, 2024

·

Stayed 2 nights

The hotel is nice enough. I was disappointed that the two rooms that I booked weren’t on the same floor and one of the rooms didn’t have the two beds I was anticipating. They had to bring in a foldout.

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Service

Staff are widely praised as friendly, helpful and responsive, with examples of accommodating early check ins and efficiently resolving issues like lost items. A small number of reviews report rude service or inflexibility.

Related guest reviews

10

BRUCE

Jul 10, 2025

·

Stayed 3 nights

Staff were superb

8

Wilson

Oct 29, 2023

·

Stayed 6 nights

Overall the property was good we enjoyed our stay but breakfast was stagnant over 5 days needs a massive overhaul. Plus the staff was too rude at time while serving

10

Allison

Jun 2, 2025

·

Stayed 3 nights

Very comfortable stay. Front desk was responsive and accommodated an early check in. Breakfast was quite good.

2

Md

Apr 19, 2025

·

Stayed 3 nights

Hotel is very poor condition no swimming pool no refrigerator supervisor very terrible no customer service satisfaction

10

R

Mar 12, 2025

·

Stayed 2 nights

The staff when we were checking in was so nice and welcoming had a lovely chat with him

10

Claire

Aug 4, 2025

·

Stayed 2 nights

Food was amazing and the room was clean and bright and welcoming. The staff were so helpful and friendly.

10

Mandy

May 29, 2025

·

Stayed 2 nights

Staff very helpful, room was newly refurbished clean and comfortable, lovely restaurant.

10

Josephine

Jun 6, 2025

·

Stayed 4 nights

This was an amazing stay for us a family of my dad and my daughter. This gets a 10 out of a 10. Staff was very friendly, helpfull and fantastic. The room was great and clean and the food/breakfast was very cosy and good. Overall a fantastic stay and we will be back another time.

10

Louise

May 27, 2024

·

Stayed 1 night

Stay was excellent. Able to park car and short walk to Tube. Staff very helpful. Left some coats in the room and staff have been amazing sorting out them being returned. Very grateful. Would definitely stay again!

10

Shalene

Nov 1, 2023

·

Stayed 1 night

We found the majority of staff very pleasant and helpful, especially Mr.Parvez, whom we met at check-in. He was truly helpful which we deeply appreciated when we needed to extend our stay at the last minute due to a 12 hour airline delay. We only had an issue at our check-out because that particular staff member indicated he could provide a detail expense list/receipt because we booked via Expedia.

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Location

Close to multiple Tube or train stations and convenient for getting around London. Several reviews describe the surrounding area as unattractive or intimidating, and some note it is far from key attractions.

Related guest reviews

10

Mohammed

Feb 16, 2025

·

Stayed 3 nights

Very friendly staff, stayed extra 45 mins after the check out time, and they were very accommodating. Nice and affordable stay with good location for commuting around London. Excellent shower and clean bathroom. Good value for money.

8

Anita

Sep 29, 2024

·

Stayed 1 night

The hotel is within walking distance between 2 tube stations.

10

Richard

Mar 14, 2023

·

Stayed 1 night

The hotel room was clean and the staff friendly and helpful. Breakfast was delicious. The hotel is also conveniently placed near a tube station and buses pass in front of it regularly. It s also not far from Canary Wharf.

10

Jan

Jul 22, 2024

·

Stayed 5 nights

Very good hotel. Surroundings not ideal

6

Diana

Jun 23, 2025

·

Stayed 1 night

Nice room. Fairly clean. Good air conditioning. Area around not as nice.

2

William

Jan 1, 2025

·

Stayed 1 night

Horrible quarter. Did not feel safe at all.

10

Vidjeabaskaran

May 31, 2024

·

Stayed 5 nights

The location is the only thing we did not like but the property was good and the service is good etc. Since we took Uber etc. Location did not matter much. It is also little far from attractions we cannot walk to any

10

Sebastian

Apr 12, 2023

·

Stayed 2 nights

Great hotel, close to two train stations, and great breakfast!

10

Trevor

Jan 14, 2024

·

Stayed 1 night

Perfect hotel. Great for a getaway for me. Rail links are brilliant. Very close too.

10

Adnan Fayaz

Feb 9, 2025

·

Stayed 2 nights

Decent place to stay, but you should be aware this is not an upmarket and can be intimidating if you're not familiar with East London aesthetics.

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Dining

Breakfast is often commended for quality and variety, with some guests choosing to eat it daily. Critiques include late weekend opening, limited restaurant menu choice, occasional consistency issues, and room service perceived as pricey.

Related guest reviews

8

Wilson

Oct 29, 2023

·

Stayed 6 nights

Overall the property was good we enjoyed our stay but breakfast was stagnant over 5 days needs a massive overhaul. Plus the staff was too rude at time while serving

10

Allison

Jun 2, 2025

·

Stayed 3 nights

Very comfortable stay. Front desk was responsive and accommodated an early check in. Breakfast was quite good.

6

YOOCHEOL

Oct 6, 2025

·

Stayed 3 nights

Breakfast opens too late. Especially on weekends.

10

Helena

Mar 24, 2024

·

Stayed 1 night

Not the best area but perfect t for what I wanted. Staff were amazing on reception room was perfect and hotel was very clean. Good selection for breakfast but didn’t find the meat too well cooked on the buffet but that said the staff were all fantastic and I would recommend this hotel to anyone.

10

Mohammed

Apr 14, 2025

·

Stayed 3 nights

Worth the money we pay for clean nice stuff great breakfast

8

rico

Oct 9, 2024

·

Stayed 5 nights

No big choice in foot ON the menu

8

Josue

Oct 25, 2023

·

Stayed 3 nights

Restaurante need a improvement need more selection of meals

10

Claire

Aug 4, 2025

·

Stayed 2 nights

Food was amazing and the room was clean and bright and welcoming. The staff were so helpful and friendly.

10

Josefine

Mar 24, 2025

·

Stayed 3 nights

The staff was so so nice. It was such a nice experience. Tharea is not the most pretty, but you felt so safe and welcome at the hotel. At first we didnt want to pay that much for "hotel breakfast", but after we saw it we decided to eat there everyday. It was very nice, with grat variation. We also ordered room service, which also was great!

10

Josephine

Jun 6, 2025

·

Stayed 4 nights

This was an amazing stay for us a family of my dad and my daughter. This gets a 10 out of a 10. Staff was very friendly, helpfull and fantastic. The room was great and clean and the food/breakfast was very cosy and good. Overall a fantastic stay and we will be back another time.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $293	13	14	15 $219	16 $185	17 $197
18 $102	19 $179	20 $332	21 $316	22 $188	23 $142	24 $213
25 $112	26 $130	27 $162	28 $162	29 $138	30 $134	31 $154

Su	Mo	Tu	We	Th	Fr	Sa
1 $100	2	3 $411	4 $373	5 $176	6 $130	7 $189
8 $103	9 $139	10 $260	11 $222	12 $142	13 $142	14 $182
15 $104	16 $138	17 $273	18 $252	19 $167	20 $159	21 $231
22 $102	23 $133	24 $260	25 $244	26 $150	27 $188	28 $217
29 $102	30 $155

Holiday Inn London - Whitechapel by IHG

About this property

Location

Room options

Premium Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed, Kitchenette

Premium Room

Standard Room

Standard Room, 1 Double Bed, Accessible

Standard Room, 2 Twin Beds

Standard Room, 1 Double Bed

Premium Room, 1 King Bed

Standard Room, Multiple Beds

Guest reviews of Holiday Inn London - Whitechapel by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn London - Whitechapel by IHG

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