Name: The Burlington Hotel
Address: Grand Parade, Eastbourne City Centre, Eastbourne Seafront, Eastbourne, England, United Kingdom, Eastbourne Seafront, East Sussex, GB
Price range: $47–$76 per night
Rating: 7.45

What guests think

At The Burlington Hotel, travellers praise the excellent seafront location and generally friendly, helpful staff, but many note the building is tired, with dated decor, maintenance issues, and cleanliness or housekeeping inconsistencies across different rooms.

Rooms range from spacious sea-view options to basic singles; common drawbacks include uneven floors, thin walls, draughty windows and weak or unreliable showers or hot water. Breakfast is frequently described as good value and filling, though dinner and bar offerings receive mixed feedback. Expect a budget-friendly, characterful stay in a prime spot with variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is an on-site bar with evening entertainment and a car park behind the hotel; several reviews mention very small or slow lifts and occasional difficulty locating or accessing parking during local roadworks.

Related guest reviews

10

Steven

May 12, 2025

·

Stayed 1 night

Nice room, good breakfast, car park convenient, friendly staff

8

Malcolm

Jan 8, 2025

·

Stayed 4 nights

Didn't like the main lift not being available, no wheelchair access or ladies toilets on the ground floor. Brilliant sea view and hotel well situated.

8

Wayne

May 18, 2025

·

Stayed 1 night

Stayed overnight as we were visiting a beer festival. Hotel was ok, looks tired in places. Room was spacious and clean. Shower was a bit cosy because of handrail. No aircon but windows opened. Lifts looked very old. Staff were excellent and evening entertainment was good.

8

Oliver

Oct 5, 2025

·

Stayed 2 nights

Very friendly reception. Bar prices are reasonable. Spotlessly clean. Would be great to have king size beds in the superior sea view rooms. Only thing that could be improved is the breakfast especially considering the £12.50 price tag. Stayed many times and will continue to do so

10

Debbie

Jul 9, 2025

·

Stayed 1 night

Lovely welcome, explained about live entertainment in evening and apologised that it could be loud till 11pm

10

Steven

Oct 31, 2025

·

Stayed 1 night

Great breakfast, good choice including gluten free porridge and also gluten free bread on request. Room 312 family room had a separate single bedroom and a lovely sea view. Hotel has seen better days but was great value. Would stay there again. Carpark at back was difficult to find due to road works, needed to go wrong way up a one way street. We had to ask Reception to find this out, there are no directions on website. Reception said council had made it two way during roadworks but there were no signs.

10

Beryl

Jul 14, 2025

·

Stayed 3 nights

Excellent hotel, good location, friendly staff. Some parts a little tired, but no different to many of the hotels along the front. They are all large Victorian buildings. It was everything we expected and we weren’t disappointed. It would have been nice if reception could have alerted us before we arrived that there are extensive roadworks going on in front and to the side of the hotel. This meant that we had difficulty locating the car park which is to the rear of the hotel. The only access was down a one way street driving in the wrong direction! Ok if you know the other end is blocked, but this was our first time.

8

Paul

Jan 17, 2025

·

Stayed 1 night

It does have parking at the rear of the property that was £6 overnight until 3pm the next day. We went to the Congress Theatre which was a short 13 minute walk. Great location, just opposite the pier.

8

B

Aug 18, 2025

·

Stayed 2 nights

Hotel is saved by staff , location and price. Have now stayed in 3 single rooms on 3/4th floors. Fabric of all has been very tired. However all have been clean and all amenities satisfactory. Breakfast bought at bking 25-75% less than on site , very good value. Even at full price - £10 you get a lot for your money. Car Park £6 till 3pm next day. Despite other reviews I have had excellent wifi even in the most distant 4th floor rm. Mid August I have moved in and out of here 4 times depending on price - £43 - 180.

10

Jonathan

Sep 29, 2025

·

Stayed 1 night

Good hotel, great location, watched Airbourne from the Sun Room, friendly staff, car parking, good breakfast, good room with sea view. Good entertainment

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Cleanliness

Cleanliness is inconsistent: repeated mentions of stained carpets, mould or dust and rooms not being serviced contrast with others reporting clean bedding and bathrooms.

Related guest reviews

2

Catherine

May 14, 2025

·

Stayed 1 night

Shocking!!! Room 327 was flithy as carpet was covered sick and wall was dirty. I would like refund and not come back again. The room needs a new carpet and re decorated

4

martin

May 9, 2025

·

Stayed 1 night

Room was in need of critical attention to the decoration and shower tray had not seen a drop of bleach in months. Black mould around the shower tray, shower drain was full of mouldy hair and stank. I shall not be staying there again

6

Michelle

Sep 14, 2025

·

Stayed 1 night

Hotel in need of refurbishment. Very tatty in places. One pillow provided on bed. The room was ok in size. However, there were areas that were not clean.

2

kerri

Nov 10, 2025

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Stayed 1 night

Dirty room. Filthy stained carpet. So called "superior' room, nothing like the photos.

4

Deborah

Aug 31, 2024

·

Stayed 3 nights

Filthy carpet .Blood on wall . Dirty bathroom . Dirty bin with old floss left inside . Filthy windows that don’t stay open .Window paint work in dire need of attention as are the windows . All in all a very dissatisfying stay

2

Carol

Sep 26, 2025

·

Stayed 2 nights

I did not stay in this hotel, I checked in but had to check out 15 min later because the room was unbearable. It had a strong unpleasant odour and me and my husband could not tolerate it. The room was dirty, the fan was full of dust, the carpet was blackened that I couldn’t see the pattern underneath the dirt, it looked old and neglected. The hotel is in serious need of refurbishment, it is not fit for human habitation. I felt insulted that my hard earned money was spent on a place in such poor condition which bears no resemblance to the advertised images. The only positive aspect was the receptionist, who was very friendly and accommodating. Otherwise, I DO NOT recommend this hotel.

6

Carole

Aug 1, 2025

·

Stayed 4 nights

The room was never serviced. Beds never made. General lack of looking after rooms. Never been to a hotel so bad. Will never go again.

6

Ian

Oct 21, 2025

·

Stayed 2 nights

Room cleanliness needed improvement, mould, dust, old hairs, stains on carpet. Staff on reception were great, knowledgeable and very friendly. We did not have breakfast or drink in the bar

4

Robert

Nov 19, 2025

·

Stayed 9 nights

I stayed here for ten day and in that time my and bedding and my bathroom wasn’t done once ! I had to ask for clean towels and for the used one taken away and with that all they did was to throw the clean towels on the bed and put a extra toilet paper in the bathroom and take the used towels away!! Not happy with that 👎

2

Adam

Sep 25, 2025

·

Stayed 1 night

The staff were all very polite l, the room was beyond due an upgrade and i discovered in the morning the bathroom was filthy, even at £35 for the night a room should be clean

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Rooms

Room experiences are mixed, from large sea-view rooms with comfy beds to dated spaces; guests commonly report uneven or squeaky floors, thin walls, draughty single-glazed windows, and weak showers or intermittent hot water, with no air conditioning.

Related guest reviews

8

BRIAN

Aug 8, 2025

·

Stayed 2 nights

Great location but room very tired, in need of refreshments. Have stayed in other rooms here which were very comfy

8

Brian

Aug 11, 2025

·

Stayed 2 nights

Stay was very pleasant. A lot of noise in the morning due to on going road works at the side of the hotel. Nice spaceshe rooms

6

John

Aug 18, 2025

·

Stayed 1 night

Basic single room found the shower in bathroom was very weak. Room needed some re decoration.

8

Hazel

Jul 17, 2025

·

Stayed 3 nights

Comfortable bed & armchairs. Carpet not very clean & wood work tatty. We had a lovely seaview but the room was almost unbearably hot even with the supplied fan, maybe the bigger rooms are more airy. All staff very good & helpful with charging my husband's mobility scooter. Breakfast buffet plentiful wouldn't have minded a change from scrambled eggs though. Coffee was excellent.

6

Benjamin

Jan 18, 2025

·

Stayed 3 nights

nice view, noisy room as the walls appear to be thin. I could hear the people above me galavanting about. Still, the staff were courteous and efficient. Bed rather short for a 6 foot person.

6

Adam

Jan 29, 2025

·

Stayed 3 nights

Its a very old building so dont expect modern. The room for me was ok for what we was staying there for but ideally things like the shower could be bigger. Im average built and didnt have a great deal of room in there. Rooms where quite cold and you only get 1 pillow each and very soft. Overall tho not a bad stay

6

MR SIMON

Sep 14, 2024

·

Stayed 5 nights

Hotel is in a good location on the seafront close to the pier. It's appearance on the outside looks tired and is in need of a refresh. Also inside, the carpets are in need of replacing. Room was a good size but the windows were filthy and single-glazed so it would be freezing in the winter and you could hear outside noise.

2

Carolynn

Feb 18, 2025

·

There was no hot water so for our four day stay we had no washing facility and the staff just kept saying waiting for a part for boiler, with no offer of an alternative room . The room was very tired with paper peeling off the walls and lino lifting in the bathroom. No heating in the bathroom and grubby carpets . Breakfast was decent with a good choice , the only good thing about this property. Very disappointed with the facilities and the service. Will not recommend.

8

B

Aug 18, 2025

·

Stayed 2 nights

Hotel is saved by staff , location and price. Have now stayed in 3 single rooms on 3/4th floors. Fabric of all has been very tired. However all have been clean and all amenities satisfactory. Breakfast bought at bking 25-75% less than on site , very good value. Even at full price - £10 you get a lot for your money. Car Park £6 till 3pm next day. Despite other reviews I have had excellent wifi even in the most distant 4th floor rm. Mid August I have moved in and out of here 4 times depending on price - £43 - 180.

6

Tina

Nov 17, 2025

·

Stayed 2 nights

The hotel overall is looking quite tired, we had a Superior room, which was quite spacious, double bed which was very comfortable, the bedding was clean, little table and two chairs to look at the lovely sea views, it had good amenities we found the wooden frames in the windows in most of the rooms have rotting wooden frames being held together with a single pane of glass, the beds very comfortable and bedding was nice and clean, we had good amenities, oddly the floor is quite uneven so you do find yourself tripping, the sea views are really lovely though but what really lets this hotel down is the tired walls and carpets,

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Service

Service is generally friendly and helpful across reception, bar and restaurant, though occasional lapses and one or two security concerns were reported.

Related guest reviews

10

Charlotte

Jul 1, 2025

·

Stayed 1 night

Wonderful reception staff on arrival and a fantastic room. Will definitely rebook.

10

Majid Ali

Jan 13, 2025

·

Stayed 3 nights

Amazing experience, the staff are exceptionally professional and go out of the way to make guests feel at home

10

Sam

Nov 15, 2025

·

Stayed 1 night

The room was amazong, beautifully clean, the bed was comfy and also nice just to have chairs and table to just sit at instead of bed. The staff there were all polite

10

Frances

Aug 29, 2025

·

Stayed 3 nights

Had a fabulous stay at the Burlington Hotel. Very convenient, opposite the pier. Great for my disabled companion. Staff very friendly, especially Lewie in the restaurant. Looking forward to staying again in the future.

4

Mary AngelA

Jun 27, 2025

·

Stayed 3 nights

First evening after checking in and gone out for food. Somebody had broken into room and gone througj belongings. And on reporting to reception anotherladu was reporting money been stolen from her room. This had happened in a small window so somebody was aware of people leaving rooms. Did not feel very safe for the rest of three nigjt duration. This is not a cheap hotel and when travelling alone yoi want to feel safe

10

Tony

May 7, 2025

·

Stayed 1 night

As always this hotel ticks all our boxes :) Well done especially the very helpful receptionist who checked me in

8

Tim

Aug 23, 2025

·

Stayed 3 nights

The staff were excellent, friendly and efficient. I only went B&B, but the breakfast had a reasonable selection, and was regularly refreshed. The building is in desperate need of some tlc, but having stayed in many Eastbourne hotels, this is normal, and THe Burlington is a little bit above average on this score.

10

Carole

Oct 24, 2025

·

Stayed 2 nights

We did not have breakfast at the hotel. It was good to find one that offered just the stay. We invited friends for lunch and the service was, friendly, efficient and more than excellent, and we could all sit and view the sea at the same time. We were out all day on both days attending an event, so it did not matter that the view was the fire escape. The beds were comfortable and clean and you provided an extra blanket. The staff at reception were extremely kind and helpful and it was a pleasure to meet them. If we could have reserved a parking spot (disability!) that would have been good but we found somewhere, since it was not the height of the season.

10

Jasmine

Mar 24, 2025

·

Stayed 1 night

Staff are amazing and accommodating. Security staff are also amazing. They ensure only those staying are allowed in after a certain time of night. Each night I left to get food, they made sure to check up on me to ensure I got back. I found this to be amazing given the price of the stay. You can’t beat somewhere with actual customer service. The staff are a credit to the hotel.

10

Alan

Nov 19, 2025

·

Stayed 1 night

He staff were fantastic, very helpful and knowledgeable of the local area, definitely not my last visit, i will be back soon

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Location

Excellent seafront setting opposite the pier and a short walk to shops, restaurants and the station; some stays were affected by roadworks or noise from nearby venues.

Related guest reviews

8

Brian

Aug 11, 2025

·

Stayed 2 nights

Stay was very pleasant. A lot of noise in the morning due to on going road works at the side of the hotel. Nice spaceshe rooms

8

Tommy

May 16, 2025

·

Stayed 2 nights

Not the cleanest of hotels. It was hot, tried to leave the window open, but had a seaview room, so it was noisy. Food was lovely, but the hotel has seen better days. Staff however, was absolutely amazing. If I came back here, it would be because of the staff, food and location.

8

Jacqueline

Apr 21, 2025

·

Stayed 3 nights

15 minute walk from train station, a few minutes walk to main shopping area. Hotel has excellent position, friendly staff, seaview room excellent, the odd creaking floorboard added to its charm. Recommended for solo travellers.

10

richard

Jul 28, 2025

·

Stayed 1 night

Great location Right on the beach and 15 mins walk from the station

10

Sam

Aug 11, 2025

·

Stayed 3 nights

I absolutely love the Burlington Hotel. It's bang smack on the seafront, everything works, the beds are comfortable and it's at a very affordable price. Thank you Burlington, lovely.

8

John

Aug 26, 2025

·

Stayed 1 night

Pleasant, by the seafront and also not too far from the town centre.

10

Denzil

Sep 21, 2025

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Stayed 2 nights

I had a nice single room with a view. The great thing about this hotel is it's right on the beach. But not far from the station so you can jump on the train and enjoy the South Downs.

10

Daniel

Oct 26, 2025

·

Stayed 2 nights

Great location, easy access to town

6

Irene

Aug 28, 2025

·

Stayed 5 nights

This hotel is an older property probably built around the late 19th century. I liked the period decor especially in the dining room as it is spacious. The meals are good value and I consider worth considering if you stay here. Our room had a sea view and there was plenty of space. The bathroom/toilet area was fine for my wife and I as we are still quite mobile, but for persons with a disability or are not so physically fit, getting into the bath or shower could prove difficult. However, this appertains to our room, other rooms may be different. There is adequate parking at the rear of the hotel for which there is a daily parking charge. The hotel is situated within a few yards of the Pier and is only about ten minutes walk from the town centre. All in all it is very conveniently situated.

8

Amy

Mar 30, 2025

·

Stayed 1 night

The property is a little dated but our room overlooked the sea and had a wonderful view. It was definitely worth what we paid for it. We loved that there is car parking too. A great spot to stay near the pier, beach and town centre!

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Dining

Breakfast is often praised for variety and value, including cooked options, though some found it average or poor; dinner and bar food quality is mixed.

Related guest reviews

6

Chris

Aug 31, 2025

·

Stayed 2 nights

Very old building and activities, great view, The lift took 15 minutes as there was only one, breakfast was ok for an instant coffee but that it.

8

Julie

May 9, 2025

·

Stayed 4 nights

Very enjoyable stay, staff excellent and helpful. Entertainment very good. Food was very good .

10

Barry

Nov 24, 2025

·

Stayed 3 nights

Fresh Breakfast, plenty of variety , well prepared

10

raymond

Oct 2, 2025

·

Stayed 3 nights

Although hotel shows it age!my room was quite big and very clean!Great views also!over pier!breakfast/dinner was excellent and service 10/10 by very gd staff!dinner especially served quick and excellent value!all in all a great stay for me!Although i could do without piped music in dining area during meal!

8

Carole

Aug 22, 2025

·

Stayed 3 nights

Every member of staff was fab. Hotel dated but very clean. Air con would be good. Food needs improving

10

Andrew

Sep 29, 2025

·

Stayed 2 nights

Efficient service, clean room, even had view of the sea, excellent full English breakfast, evening entertainment, excellent valie

10

Steven

Oct 31, 2025

·

Stayed 1 night

Great breakfast, good choice including gluten free porridge and also gluten free bread on request. Room 312 family room had a separate single bedroom and a lovely sea view. Hotel has seen better days but was great value. Would stay there again. Carpark at back was difficult to find due to road works, needed to go wrong way up a one way street. We had to ask Reception to find this out, there are no directions on website. Reception said council had made it two way during roadworks but there were no signs.

10

Trevor

Sep 8, 2025

·

Stayed 1 night

We booked this hotel because the rates had gone up considerably in the usual hotel we book. We have stayed in this hotel before, as hotels go it is clean and staff are friendly. The room was ok but the bed/mattress was far too soft and springy. The breakfast was fine with a good assortment of food.

8

Neil

Apr 21, 2025

·

Stayed 2 nights

Hotel is perfectly fine for the price I paid. Check in was quick and friendly, room condition was fine and shower worked ok. No noise from other guests. I tried both the breakfast and the evening meal. Breakfast was your average buffet but I was impressed by the dinner quality and options. This is an old hotel that will be getting refurbed later in the year. It should be even better after that.

10

Heather

Oct 17, 2025

·

Stayed 2 nights

The breakfast was excellent with a lot of choices. It was regularly topped up & the staff were very efficient & friendly

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AI-generated summary based on recent guest reviews

Month	Average price
January	$48
February	$46
March	$43
April	$51
May	$65
June	$83
July	$81
August	$87
September	$64
October	$55
November	$46
December	$54

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $74	5
6 $55	7 $59	8 $59	9 $59	10 $51	11 $62	12 $63
13 $47	14 $52	15 $52	16 $53	17 $55	18 $57	19 $64
20 $53	21 $60	22 $58	23 $53	24 $50	25 $59	26 $76
27 $55	28 $52	29 $51	30 $53

Su	Mo	Tu	We	Th	Fr	Sa
				1 $58	2 $57	3 $57
4 $57	5 $58	6 $59	7 $56	8 $57	9 $58	10 $59
11 $57	12 $57	13 $57	14 $58	15 $58	16 $57	17 $58
18 $57	19 $58	20 $58	21 $58	22 $59	23 $58	24 $58
25 $57	26 $58	27 $57	28 $58	29 $58	30 $58	31 $58

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Monthly average prices

About this property

Location

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Good

Who stays here?

What guests think

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Check-in instructions

Good to know

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