Is parking available at the property?

Parking is available at the property, but it is limited. It is not specified whether it is on-site or off-site, covered or uncovered, and no reservation is required.

What are the check-in and check-out times?

Check-in time is at 2:00 PM, and check-out time is at 9:30 AM. Early or late check-in/check-out may be available upon request, but arrangements must be made at least 24 hours before arrival.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge. Specific pricing and service hours are not detailed, but arrangements can be made through the property.

Where is the property located in relation to key landmarks?

The property is located near the beach, within a 5-minute walk of Castle Hill and the Catholic Diocese of Townsville. It is approximately 0.6 miles from Perc Tucker Regional Gallery and 0.7 miles from Queens Gardens.

Does the property have a swimming pool?

Yes, the property features a seasonal outdoor swimming pool. Specific operational hours are not provided.

What are the policies for guests staying with children?

Children are allowed at the property, but the minimum age for children to stay for free is not specified.

Civic Guest House in Townsville

Average nightly price at Civic Guest House by month, last 12 months (USD)
Month	Average price
January	$45
February	$47
March	$41
April	$42
May	$48
June	$56
July	$75
August	$73
September	$49
October	$47
November	$46
December	$44

What guests think

At Civic Guest House, reviewers consistently praise the overall cleanliness and welcoming staff, noting good value for money and a sociable vibe, though parts of the property and some communal areas come across as a bit worn.

The location is described as convenient for walking to the city, the Strand and the ferry. Guests highlight spacious, well set up kitchens, multiple common areas, air conditioning and in room fridges, plus a free shuttle to the ferry and Greyhound terminal. Negatives include late night noise from other guests, sporadic communication around after hours check in or bag access, and renovation or maintenance works that affected bathrooms or generated morning noise. Expect a budget friendly hostel with lively energy and practical amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests repeatedly praise the large, well equipped kitchens and multiple common areas, and several appreciate the pool and the free shuttle to the ferry/Greyhound terminals. Some stays coincided with renovations that temporarily closed bathrooms or created early morning noise.

Related guest reviews

10

Beryl

Aug 15, 2024

·

Stayed 1 night

Absolutely superb!!! Wonderful position, close to Cowboys Leagues Club, rooms air/confitioned, fridge, coffee available in the shared lounge, tastefully furnished. Shared bathroom clean and spacious, great shared kitchen. Complementary transfer to Greyhound terminal.

10

Kristina

Jun 4, 2023

·

Stayed 1 night

Great value for money, Very clean and friendly staff. Bed was compfy. Lovely areas to hang out, It suited the purpose and i would book again.

10

Clara

Aug 12, 2023

·

Stayed 3 nights

Well maintained, with lots of space to hang out near reception, next to the kitchen, outside the kitchen, also books corner. Delightful surprise with filtered water, kettle, coffee sachets and tea bags at reception. Lots of fridge and shelf space for food storage. The 4 bed female room with its own bathroom and toilet was neat and tidy. May have been better with more storage space.

8

Nicole

Feb 15, 2024

·

Stayed 2 nights

das Hostel war sehr sauber - vorallem die Küche!! Es hat sogar einen schönen Pool!! welcher nirgends erwähnt wird

Translate

10

Masamitsu

Oct 27, 2025

·

Stayed 1 night

多くの利用者のいるゲストハウスです。キッチンは広くとても使いやすいです。シングルの部屋には冷蔵庫もあるので、とても便利です。空港からも10ドルのシャトルバスが利用できます（別会社です）。部屋は古いですが、とても清潔に保たれています。

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10

Teresa

Jan 27, 2023

·

Stayed 3 nights

We are mature ladies. We walked through the door Ricardo helped us with are large bags to next level 3 levels no lift. It’s basic very clean SO WORTH THE MONEY. The new owners have had this property under a month we were there 4 days and there were shelves being put up the rooms were being decorated the swimming pool should be open in a month. Townsville is very up and coming and anyone young you can walk to most places. Free shuttle to ferry to magnetic island. Taxi and shuttle are very reliable.

8

Aiden

Nov 4, 2023

·

Stayed 5 nights

A great affordable option. 10-15 minute walk to the Strand and Ferry with convenient bus routes nearby. The kitchen, laundry and social areas are well kept up and had everything I needed for my stay. My only complaint was the construction work that was going on at the time, which wasn’t mentioned online before I booked my stay, and resulted in several bathrooms being unavailable and I had a circular saw running right outside my window as early as 7 in the morning multiple days. Check in and out were easy and the AC in the rooms was more than sufficient. Overall great if travelling by yourself when you don’t want to cash out for an expensive hotel

8

Priten

Jan 22, 2023

·

Stayed 1 night

Great staff, good location and nice rooms and social areas. The showers were powerful and lots of hot water, good place to rest before heading to Whitehaven Beach for a tour.

8

Amanda

Jul 16, 2023

·

Stayed 1 night

Had a great stay for one night! Clean rooms and convenient location. Includes a free shuttle service to the ferry/bus terminal which was super handy!

10

Allan

Nov 27, 2025

·

Stayed 4 nights

I booked a double room, with shared bathroom at Civic Guest House. The cost was very reasonable, considering the location and the included pool. My room and bed were very clean and comfortable, and also had a good-sized fridge/freezer. The hostel facilities were excellent and kitchen space large and well set out, while toilets and bathrooms were kept clean and well stocked. Although there were a lot of guests throughout the property, I felt safe and secure at all times. Arthur, on the front desk, was extremely helpful and always friendly. I would definitely recommend Civic Guest House.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point across rooms, bathrooms and the kitchen, with many reviews calling the place very clean and well kept. A few areas feel older, but upkeep is generally solid.

Related guest reviews

10

Reuben

Aug 5, 2025

·

Stayed 1 night

Very clean and affordable. Zero complaints.

8

Kylie Maree

Mar 23, 2025

·

Stayed 1 night

My first time staying in a hostel was very comfortable. The place was clean, staff very helpful and room had air conditioning.

10

Maebh

Jul 20, 2022

·

Stayed 1 night

This place is extremely friendly and clean. Absolutely loved it for the quick stay I had and I will definitely be back. Ideal location.

10

Kristina

Jun 4, 2023

·

Stayed 1 night

Great value for money, Very clean and friendly staff. Bed was compfy. Lovely areas to hang out, It suited the purpose and i would book again.

10

Pascal

Dec 29, 2025

·

Stayed 1 night

Clean is perfect

8

Nicole

Feb 15, 2024

·

Stayed 2 nights

das Hostel war sehr sauber - vorallem die Küche!! Es hat sogar einen schönen Pool!! welcher nirgends erwähnt wird

Translate

10

Masamitsu

Oct 27, 2025

·

Stayed 1 night

多くの利用者のいるゲストハウスです。キッチンは広くとても使いやすいです。シングルの部屋には冷蔵庫もあるので、とても便利です。空港からも10ドルのシャトルバスが利用できます（別会社です）。部屋は古いですが、とても清潔に保たれています。

Translate

10

Teresa

Jan 27, 2023

·

Stayed 3 nights

We are mature ladies. We walked through the door Ricardo helped us with are large bags to next level 3 levels no lift. It’s basic very clean SO WORTH THE MONEY. The new owners have had this property under a month we were there 4 days and there were shelves being put up the rooms were being decorated the swimming pool should be open in a month. Townsville is very up and coming and anyone young you can walk to most places. Free shuttle to ferry to magnetic island. Taxi and shuttle are very reliable.

8

Amanda

Jul 16, 2023

·

Stayed 1 night

Had a great stay for one night! Clean rooms and convenient location. Includes a free shuttle service to the ferry/bus terminal which was super handy!

10

Allan

Nov 27, 2025

·

Stayed 4 nights

I booked a double room, with shared bathroom at Civic Guest House. The cost was very reasonable, considering the location and the included pool. My room and bed were very clean and comfortable, and also had a good-sized fridge/freezer. The hostel facilities were excellent and kitchen space large and well set out, while toilets and bathrooms were kept clean and well stocked. Although there were a lot of guests throughout the property, I felt safe and secure at all times. Arthur, on the front desk, was extremely helpful and always friendly. I would definitely recommend Civic Guest House.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are simple and comfortable, often with air conditioning and in room fridges; some feel dated. Recurring complaints focus on noise from other guests at night and occasional maintenance issues like a very loud ceiling fan.

Related guest reviews

8

Kylie Maree

Mar 23, 2025

·

Stayed 1 night

My first time staying in a hostel was very comfortable. The place was clean, staff very helpful and room had air conditioning.

4

Sereima

Jun 21, 2023

·

Stayed 1 night

Overall it was ok for a backpacker. I was very disappointed with the noise at night. Was hard to go to sleep. The never ending talking and laughing after midnight, we finally went to sleep at 0300hrs. That was when the talking finally stopped

10

Clara

Aug 12, 2023

·

Stayed 3 nights

Well maintained, with lots of space to hang out near reception, next to the kitchen, outside the kitchen, also books corner. Delightful surprise with filtered water, kettle, coffee sachets and tea bags at reception. Lots of fridge and shelf space for food storage. The 4 bed female room with its own bathroom and toilet was neat and tidy. May have been better with more storage space.

8

Ann

Apr 13, 2025

·

Stayed 1 night

Room 10 needs maintenance on the ceiling fan.. very loud goes only on helicopter speed

10

Masamitsu

Oct 27, 2025

·

Stayed 1 night

多くの利用者のいるゲストハウスです。キッチンは広くとても使いやすいです。シングルの部屋には冷蔵庫もあるので、とても便利です。空港からも10ドルのシャトルバスが利用できます（別会社です）。部屋は古いですが、とても清潔に保たれています。

Translate

8

Francis

Feb 15, 2023

·

Stayed 13 nights

Good sized rooms, very friendly and accommodating staff. Unfortunately there were a lot of cockroaches. Most of them small but I saw several large ones scurrying out from under people's doors.

10

Teresa

Jan 27, 2023

·

Stayed 3 nights

We are mature ladies. We walked through the door Ricardo helped us with are large bags to next level 3 levels no lift. It’s basic very clean SO WORTH THE MONEY. The new owners have had this property under a month we were there 4 days and there were shelves being put up the rooms were being decorated the swimming pool should be open in a month. Townsville is very up and coming and anyone young you can walk to most places. Free shuttle to ferry to magnetic island. Taxi and shuttle are very reliable.

8

Aiden

Nov 4, 2023

·

Stayed 5 nights

A great affordable option. 10-15 minute walk to the Strand and Ferry with convenient bus routes nearby. The kitchen, laundry and social areas are well kept up and had everything I needed for my stay. My only complaint was the construction work that was going on at the time, which wasn’t mentioned online before I booked my stay, and resulted in several bathrooms being unavailable and I had a circular saw running right outside my window as early as 7 in the morning multiple days. Check in and out were easy and the AC in the rooms was more than sufficient. Overall great if travelling by yourself when you don’t want to cash out for an expensive hotel

4

TSUNG HAN

Dec 29, 2025

·

Stayed 17 nights

太吵了，半夜還在吵，大聲說話、大吼大叫、大力的拖著椅子…根本不在乎在房間休息的人的感受，如果因為便宜要忍受這些的話，那我寧可他們開價高一點，篩選一些可能更願意尊重其他人的人。

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10

Allan

Nov 27, 2025

·

Stayed 4 nights

I booked a double room, with shared bathroom at Civic Guest House. The cost was very reasonable, considering the location and the included pool. My room and bed were very clean and comfortable, and also had a good-sized fridge/freezer. The hostel facilities were excellent and kitchen space large and well set out, while toilets and bathrooms were kept clean and well stocked. Although there were a lot of guests throughout the property, I felt safe and secure at all times. Arthur, on the front desk, was extremely helpful and always friendly. I would definitely recommend Civic Guest House.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with several mentions of efficient problem solving and assistance with after hours check in. A few guests report patchy communication and difficulty reaching staff outside reception hours.

Related guest reviews

10

Beryl

Aug 15, 2024

·

Stayed 1 night

Absolutely superb!!! Wonderful position, close to Cowboys Leagues Club, rooms air/confitioned, fridge, coffee available in the shared lounge, tastefully furnished. Shared bathroom clean and spacious, great shared kitchen. Complementary transfer to Greyhound terminal.

8

Kylie Maree

Mar 23, 2025

·

Stayed 1 night

My first time staying in a hostel was very comfortable. The place was clean, staff very helpful and room had air conditioning.

6

Roslyn

Oct 25, 2023

·

Stayed 3 nights

The guesthouse has a friendly atmosphere with a young, multicultural clientele. The staff are very welcoming and helpful. I liked having a fridge in my room. It was great that they provided a free shuttle to the ferry terminal. Some of the communal areas need a revamp.

10

Kristina

Jun 4, 2023

·

Stayed 1 night

Great value for money, Very clean and friendly staff. Bed was compfy. Lovely areas to hang out, It suited the purpose and i would book again.

10

Loreleen

May 22, 2024

·

Stayed 2 nights

Close to the City, it feels like a real home. Staff are so friendly. Organized and clean. Easy to go around with, people likewise. Me and my husband we're so happy that we stayed here 🙂

6

Charlotte

Jan 14, 2024

·

Stayed 1 night

The rooms themselves are nice and clean (we stayed in a private double) however it was let down by its poor communication and lack of staff. Prior to arriving we rang and emailed multiple times about instructions for late check in but no reply until we chased. Also no-one told us when we stored our bags that you would not be able to access them between 12-2pm! We had a bus at 1pm and the receptionist had not told us about this when storing the bag, plus there are no signs about this anywhere! This was very stressful and AGAIN no-one picked up the phone when ringing the out of hours number.

8

Priten

Jan 22, 2023

·

Stayed 1 night

Great staff, good location and nice rooms and social areas. The showers were powerful and lots of hot water, good place to rest before heading to Whitehaven Beach for a tour.

10

Kristina

Jun 6, 2023

·

Stayed 1 night

The bloke at recption was very helpful. He patiently organized the after hour check in. Very good. His helpfulness and patience safed my day

10

cedric

Sep 25, 2024

·

Stayed 1 night

There was a problem with my reservation and I didn't have a bed when I arrived, just a few minutes before closing time. The staff worked calmly and professionally to find a solution. Merci !

10

Allan

Nov 27, 2025

·

Stayed 4 nights

I booked a double room, with shared bathroom at Civic Guest House. The cost was very reasonable, considering the location and the included pool. My room and bed were very clean and comfortable, and also had a good-sized fridge/freezer. The hostel facilities were excellent and kitchen space large and well set out, while toilets and bathrooms were kept clean and well stocked. Although there were a lot of guests throughout the property, I felt safe and secure at all times. Arthur, on the front desk, was extremely helpful and always friendly. I would definitely recommend Civic Guest House.

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AI-generated summary based on recent guest reviews

Location

Convenient for walking to the city centre, the Strand and the ferry, with multiple reviews noting an easy, central base.

Related guest reviews

10

Beryl

Aug 15, 2024

·

Stayed 1 night

Absolutely superb!!! Wonderful position, close to Cowboys Leagues Club, rooms air/confitioned, fridge, coffee available in the shared lounge, tastefully furnished. Shared bathroom clean and spacious, great shared kitchen. Complementary transfer to Greyhound terminal.

10

Maebh

Jul 20, 2022

·

Stayed 1 night

This place is extremely friendly and clean. Absolutely loved it for the quick stay I had and I will definitely be back. Ideal location.

10

Masamitsu

Oct 27, 2025

·

Stayed 1 night

多くの利用者のいるゲストハウスです。キッチンは広くとても使いやすいです。シングルの部屋には冷蔵庫もあるので、とても便利です。空港からも10ドルのシャトルバスが利用できます（別会社です）。部屋は古いですが、とても清潔に保たれています。

Translate

10

Loreleen

May 22, 2024

·

Stayed 2 nights

Close to the City, it feels like a real home. Staff are so friendly. Organized and clean. Easy to go around with, people likewise. Me and my husband we're so happy that we stayed here 🙂

10

Teresa

Jan 27, 2023

·

Stayed 3 nights

We are mature ladies. We walked through the door Ricardo helped us with are large bags to next level 3 levels no lift. It’s basic very clean SO WORTH THE MONEY. The new owners have had this property under a month we were there 4 days and there were shelves being put up the rooms were being decorated the swimming pool should be open in a month. Townsville is very up and coming and anyone young you can walk to most places. Free shuttle to ferry to magnetic island. Taxi and shuttle are very reliable.

8

Aiden

Nov 4, 2023

·

Stayed 5 nights

A great affordable option. 10-15 minute walk to the Strand and Ferry with convenient bus routes nearby. The kitchen, laundry and social areas are well kept up and had everything I needed for my stay. My only complaint was the construction work that was going on at the time, which wasn’t mentioned online before I booked my stay, and resulted in several bathrooms being unavailable and I had a circular saw running right outside my window as early as 7 in the morning multiple days. Check in and out were easy and the AC in the rooms was more than sufficient. Overall great if travelling by yourself when you don’t want to cash out for an expensive hotel

10

Leyla

Mar 20, 2025

·

Stayed 7 nights

Good place close to everything

8

Priten

Jan 22, 2023

·

Stayed 1 night

Great staff, good location and nice rooms and social areas. The showers were powerful and lots of hot water, good place to rest before heading to Whitehaven Beach for a tour.

8

Amanda

Jul 16, 2023

·

Stayed 1 night

Had a great stay for one night! Clean rooms and convenient location. Includes a free shuttle service to the ferry/bus terminal which was super handy!

10

Allan

Nov 27, 2025

·

Stayed 4 nights

I booked a double room, with shared bathroom at Civic Guest House. The cost was very reasonable, considering the location and the included pool. My room and bed were very clean and comfortable, and also had a good-sized fridge/freezer. The hostel facilities were excellent and kitchen space large and well set out, while toilets and bathrooms were kept clean and well stocked. Although there were a lot of guests throughout the property, I felt safe and secure at all times. Arthur, on the front desk, was extremely helpful and always friendly. I would definitely recommend Civic Guest House.

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Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $62	6	7	8 $70	9	10
11	12	13	14	15	16	17
18	19 $60	20 $70	21	22 $70	23 $70	24 $70
25	26 $70	27 $70	28 $70	29 $70	30	31

Civic Guest House

Prices for Civic Guest House

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Twin Beds, Shared Bathroom (With Air Con)

Standard Room, Shared Bathroom (Double Room with Air Con)

4 Bed Mixed Dorm with Ensuite (18 35 Years Old)

6 Bed Mixed Dorm with Ensuite (18 35 Years Old)

4 Bed Ladies Dorm with Ensuite Bathroom

4 Bed Mixed Dorm with Shared Bathroom (18 35 Years Old)

Guest reviews of Civic Guest House

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Civic Guest House

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $63	29	30