Is parking available at the property?

Free self-parking is available on-site. Valet parking is also offered for a fee of USD 39 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available for a fee, approximately USD 14 to 16 per person. Breakfast is served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms, with a maximum of two pets (dogs and cats) weighing less than 50 lbs each. A pet fee of USD 50 per pet, per stay applies, but service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Complimentary area shuttle services are provided within a 3-mile radius, making it easy to reach nearby attractions. Airport shuttle services are not specified.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

Canvas Hotel Dallas is situated in South Dallas, within a 5-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. It is approximately 12 miles from Galleria Dallas and 3.4 miles from Dallas Market Center.

Does the property have a swimming pool?

Yes, the property features an outdoor heated pool, operational from 9:00 AM to 8:00 PM. There is also a rooftop pool available.

What are the policies for guests staying with children?

Children are welcome at the property. There is no charge for children under the age of 21 when staying with an adult.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway beds. Extra beds are not available, and guests are advised to contact the property for any special requests regarding room configurations.

Canvas Hotel Dallas - Exceptional Stay in Dallas

Average nightly price at Canvas Hotel Dallas by month, last 12 months (USD)
Month	Average price
January	US$132
February	US$146
March	US$151
April	US$163
May	US$146
June	US$220
July	US$193
August	US$128
September	US$190
October	US$179
November	US$165
December	US$137

What guests think

At Canvas Hotel Dallas, guests praise the spacious, art‑filled rooms and the rooftop pool and bar with striking skyline views, but note a party vibe, thin walls, and frequent noise from the rooftop, neighboring venues, and plumbing.

The rooftop scene is a highlight, though the pool is small, often crowded, and sometimes closed for private or 21+ events; parking is limited and shared with nearby spots, leading many to use valet. Staff are frequently described as friendly and helpful, but communication and bar service can be inconsistent, and some guests report issues with deposits or incorrect charges. Reviews mention generally clean spaces, yet recurring maintenance quirks appear, including TVs with a blue tint, AC performance, and occasional odors or worn furnishings. Expect a stylish, social stay with standout views rather than a quiet, family‑focused hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bar deliver great skyline views and an energetic atmosphere, but the pool is small/crowded and often restricted by private or 21+ events. Parking is limited and shared with nearby venues, so valet is sometimes necessary; a local shuttle is available and the gym is in a shared adjacent space.

Related guest reviews

4

Allison

14 May 2025

·

Stayed 2 nights

We had originally booked this property because of the rooftop pool. Our room was located on the 5th floor, and the pool is located on the 6th floor. Due to the loud noises/music of the bar upstairs going until 2am, we hardly got any sleep throughout our entire stay. The rooftop itself is beautiful! We tried to access the pool on Saturday, when we found out it was reserved for a private party. The party was from 2pm-8pm. From that time, we were unable to utilize the bar/pool. We paid a lot for the hotel because of the pool and weren't able to use it for one of the days. We had no idea about the private party until an hour before when they had put signs in the elevator. We asked for a partial refund for not being able to use the utilities as listed, and we received a very very small reimbursement. The bartenders were not friendly and were extremely slow for service. I understand that service slows up when it's busy. But the bartenders were talking and texting in a corner, while multiple people were waiting on drinks at the bar. The bar downstairs was just as slow as the bar upstairs. Overall, the rooms were spacious and clean. The bathrooms have no vent, and you can see into the shower from the bedroom. The lack of communication, loud music, and lack of service is why I'm displeased with our stay. Overpriced hotel.

8

Jennifer

7 Sept 2025

·

Stayed 1 night

The hotel itself is amazing. This is our 3rd time staying there. The rooftop pool and city views are outstanding.

8

Amanda

4 Aug 2025

·

Stayed 3 nights

Decent food options around the hotel- enjoyed the snacks and drinks at the pool bar. Gym is an interesting “situation” in a shared space in an adjacent converted warehouse. Apparently a lot of cowboys workout there… I’d believe it from the intimidating workout groups there… I just wanted to elliptical! Echoey room and could hear a lot of noise from the room above. Clean with cute fixtures though

2

Jessie

11 May 2025

·

Stayed 2 nights

We recently booked two rooms for two nights with the intention of enjoying the rooftop pool and lounge during our stay. Unfortunately, we were extremely disappointed to find that the pool was closed from 3 to 8 PM due to a private event. This significantly impacted our experience, as access to the rooftop area was one of the main reasons we chose this hotel. When we brought this issue to the attention of the manager, the only compensation offered was four drink tickets. Frankly, this gesture felt inadequate given that paying guests were denied access to a major amenity during prime hours. It's disappointing that the hotel prioritized a private party over the comfort and experience of its overnight guests. We hope the management will reconsider how such events are handled in the future and provide more appropriate communication and compensation when amenities are restricted

6

marvin

1 Sept 2025

·

Stayed 3 nights

Nice decor. The gallery pool staff was rude. Guest couldn't ait around pool when hotel had a paid / bottle service event

10

Dustin

11 Jul 2025

·

Stayed 1 night

Great pool

10

NATHALY

4 Oct 2024

·

Stayed 3 nights

Love the uniqueness of this boutique-style hotel. The roof-top pool and bar-lounge area is an absolute plus! With breathtaking views and DJ on site on some days its awesome. Staff super friendly and shuttle to the Convention center was soooo convenient. Would recommend this Hotel all the way.

8

CATHERINE

9 Feb 2025

·

Stayed 1 night

Bad things would be the parking situation. The hotel shares a parking lot with a bar and grill next door. When we got back to the hotel from a concert there was no parking available and we were forced to pay for valet. Which most downtown hotels you have to pay for parking but it should be advertised that way. Other then that, the hotel is super cool. Has a cool and laid back style. The rooftop bar and food was good and the bartender up there was great. And the view is unbelievable. Staff is super friendly.

6

Cody

6 Jul 2025

·

Stayed 1 night

We called a week ahead before scheduling to make sure teenagers were allowed at the pool and they said yes., then when we wake up the day to leave, they said they booked a dj and anyone under 21 had to leave the pool at 4pm!!!!! Too last minute to find another arrangement so it was very disappointing. Drove 2 hours to get there and swim for 2 hours and then just hangout till fireworks started and watched them from the window in our room.

4

Acacia

5 Jul 2025

·

Stayed 3 nights

More of a party spot. Parking lot extremely small , walls are extremely thin. They let other people come and use the rooftop which is cool or whatever but if your parking lot is already small & I paid to stay here I expect to have somewhere to park. Only one elevator worked so we had to wait 15 minutes for an elevator to get to our rooms cause people were going to the rooftop. Nice place but get it together please.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find the hotel clean with solid housekeeping, but others report stained rugs or furnishings, occasional odors, and some worn or dirty outdoor seating.

Related guest reviews

10

Alaina

8 Nov 2025

·

Stayed 3 nights

The stay was great. The size of the room was nice, it was clean and spotless. The bathroom had a water closet which I loved. The rooftop area was nice as well and they had good food/drinks. The location was okay. There were good food options within 15 min of the hotel.

6

Veronica

23 Jul 2025

·

Stayed 4 nights

The entire hotel smelled of sewer. The fire alarm went off at 6 am two mornings in a row.

2

Michael

5 May 2025

·

Stayed 2 nights

Room was dirty ,stains on the carpet and lampshade, looked run down

10

Chris

3 Jul 2025

·

Stayed 1 night

It was very clean.

10

Carlderio

12 Nov 2025

·

Stayed 7 nights

Rooms were very spacious & clean! Hotel had room service for cleaning everyday in full. Very nice restaurant downstairs & the best rooftop views in Dallas for the downtown skyline. Great distance to many city attractions. Self parking is allowed & it’s free!

6

Jonathan

20 Sept 2025

·

Stayed 1 night

Room was ok, but not clean. Tv was not even clear was blue like it had be messed up. Tried to see if I could change the picture quality but no luck.

10

Andra

17 Aug 2025

·

Stayed 2 nights

A beautiful decorated hotel with rooftop pool and bar overlooking the Dallas downtown skyline. The rooms are very spacious and clean. We enjoyed breakfast and dinner at the restaurant in the lobby and played a game of pool one of the nights. Will stay here again on our future Dallas trip.

10

Teanne

16 Jun 2025

·

Stayed 1 night

Friendly staff, great location, clean and cute.

6

Sharon

4 Jun 2024

·

Stayed 1 night

Was charged more on site than reserved for. Even showed my invoice on phone to compare, he just brushed me off and made excuses. I finally gave up. Had stayed here before, still love the property but was a lil disappointed when on the rooftop the space around the edge was littered and dirty. And some of the outside chair cushions really needed replacing.

6

Doris J

8 Jun 2025

·

Stayed 4 nights

The hotel has an eclectic style, and the lobby is quite inviting. The rooms are spacious with a loft-style design and are located about 28 minutes from the airport. However, I did notice that the area rug was dirty, and the sofa had a stain and a hole on top. The hotel features a bar and two onsite restaurants. I sat at the bar twice for drinks and also enjoyed a light meal at the restaurant downstairs, where the food was good. Although the hotel is listed in the Michelin Guide, the room decor is mediocre and could use better cleanliness.

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Rooms

Rooms are spacious with industrial‑loft decor and city views. However, thin walls and exposed plumbing make noise common, and recurring issues include blue‑tinted TVs, inconsistent AC, occasional Wi‑Fi/casting problems, and some sagging mattresses.

Related guest reviews

8

Dan

27 Aug 2025

·

Stayed 3 nights

Room was unique but NOT comfortable. Plus the Casting feature on the TV never worked. Should have been a couch at least to sit on and a small bench or something in the bathroom.

8

P

7 Oct 2025

·

Stayed 1 night

Rooms are spacious and comfortable but hotel is showing signs of wear and is a bit tired in communal areas. The TV had a blue tint to the screen and the hotel know it is an issue and havent done anything about it (had same issue last visit). The room also had the sound of constant running water throughout our stay coming from the toilet area but was not from our room. The rooftop bar is fun and the staff generally helpful.

8

Tim

29 Oct 2025

·

Stayed 1 night

Great room, spacious. Easy check in/out.

8

Gregory

2 Oct 2024

·

Stayed 2 nights

Lot's of hard surfaces so hotel was noisier than usual. Could hear things from hall and other rooms. Right by noisy streets so traffic was easily heard. Staff was friendly and room was clean, and comfy. Shower was a bit too slippery for my liking with no grab bars. Not a bad property, just not where I usually stay.

10

Samantha

3 Feb 2025

·

Stayed 3 nights

the only issue was wifi not working on the rooms

8

KEN P

23 Sept 2025

·

Stayed 3 nights

Loved the hotel. Fantastic rooms but as other reviews have mentioned there is a lot of noise because of the way the rooms are made. Concrete floors and high ceilings. You do hear almost everything. We were lucky and had a quiet stay for the 3 nights we were there. Infinity pool is small and only 3ft deep but the view is amazing. Don’t forget to buy a daiquiri pool side. Mucho booze in them. :). Would definitely stay again.

6

Christopher

12 Oct 2025

·

Stayed 1 night

The AC was not working great even though I had it at 60 degrees it felt like 70 degrees. But besides the AC everything else was good.

8

Angela

23 Aug 2025

·

Stayed 1 night

Everything was fantastic other than the mattress. You could tell it had been used/not replaced in a while due to the huge divots in it that we sunk in all night

10

Kelly

18 Jul 2025

·

Stayed 1 night

This is a great refurbished old building. The rooms are quite spacious and comfortable. Great views of downtown in the rooms on the north side. The pool on the top floor is also a great place for a cocktail and views of the city. Staff was great and we were very satisfied with the food service.

4

Nature

21 Sept 2025

·

Stayed 2 nights

Walls are paper thin. Beds are not comfortable

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Service

Service is often friendly and welcoming, with helpful front desk and shuttle staff noted. Communication can be uneven and bar service slow or curt at times, and a few guests reported billing or deposit frustrations.

Related guest reviews

10

amy

20 May 2024

·

Stayed 3 nights

Excellent service, clean spacious rooms, loved rooftop bar. Jacob at front desk is exceptional ~ so accommodating, professional & made our trip so enjoyable! Thank you Jacob for everything ~ you’re the best!

6

Rysa

16 Sept 2025

·

Stayed 1 night

Front Desk support on standard requests was lacking.

2

John

6 Jul 2025

·

Stayed 1 night

I was extremely disappointed with my recent stay at this hotel. My experience was disrupted from the very beginning when an alarm went off at 6:00 AM, forcing all guests to evacuate. To make matters worse, I had to take five flights of stairs—no assistance or clear direction from staff, and no communication afterward explaining what happened. Just as I was trying to catch up on sleep, the housekeeper knocked on my door at 8:20 AM, waking me up again—even though check-out isn't until 12 PM. Being disturbed so early when I should’ve had a few more hours to rest was frustrating and completely unacceptable. I expected a peaceful stay and instead dealt with unnecessary stress and interruptions. Sadly, I won’t be returning and can’t recommend this hotel based on my experience.

10

Jason

5 May 2024

·

Stayed 2 nights

The property itself is very nice and modern. Kind of posh. The service is in restaurant and roof top bar is really bad. Took almost an hour to get out mains and we were the only ones in the entire place. Server would disappear for 20 minutes at a time. Sat at the downstairs bar after a show, bartender was super nice and made great drinks. Went upstairs to the rooftop bar and neither bartender knew what they were doing. Ordered the same drinks we did downstairs and they were made completely different despite them being signature cocktails. Smoked old fashioned was not smoked and just tasted like a double shot of whiskey with an orange peel in it. My fiance ordered a Kentucky mule. What she was given didn't have a single mule ingredient in it except whisky. I know this because i watched the guy make it. It tasted like a margarita with whiskey in it. The hotel itself was great. Id suggest going somewhere else for food and don't drink upstairs unless you just want beer or white claw.

10

Sarah

29 Aug 2025

·

Stayed 2 nights

Friendly and courteous staff always ready to assist. We were thankful for the shuttle and used it a couple of times. Enjoyed the rooftop bar and pool with a gorgeous view of downtown. Rooms were clean and loved. The the vibe and decor.

6

marvin

1 Sept 2025

·

Stayed 3 nights

Nice decor. The gallery pool staff was rude. Guest couldn't ait around pool when hotel had a paid / bottle service event

6

Miguel

3 Aug 2025

·

Stayed 1 night

Staff didn’t anticipate things a visitor may need to know. Expected me to know a lot of things about parking and the property. Gave poor directions about parking and how to get there. Very loud music in the check-in area. Difficult for a 65-year-old man with a little bit of a hearing problem. Even when I did ask them to speak up, it wasn’t clear what they were trying to explain to me. I’m a well educated physician, but it just doesn’t seem that they were trained to tell the visitor all the things they needed to know about their place and how to get around in it. I don’t plan on going back.

10

Carlos

30 Aug 2025

·

Stayed 1 night

Hotel workers were very hospitable. I’d stay there again. Rooms were big, clean and spacious.

6

Chelsea

22 Jul 2024

·

Stayed 3 nights

Nice newer hotel, but outside downtown, so not very convenient & staff wasn’t very attentive or communicative, aside from the bartender/food runner & housekeepers were nice.

10

Israel

9 Jan 2025

·

Stayed 1 night

We needed a cozy, comfortable spot to decompress between the visitation day and day of my father-in-law’s funeral. The Canvas really delivered. The room was warm when we walked in which was welcoming due to the cold weather. Check-in was quick and easy & they explained everything to us. The bartender/waiter was fabulous. He took great care of us and even brought me a small heater when I got cold. He allowed us to move from the restaurant to the bar/lobby and checked on us frequently. We never had to worry about anything. The chef came out to check on us as well. The food was delicious. We enjoyed the room as well and the bed & pillows were comfortable. The drainage in the pipes from the floor above us surprised me, but you could only hear it in the bathroom. The rooms are kind of loft style so exposed pipes means you hear them. It wasn’t bad, I just didn’t expect it. We look forward to coming in the summer to enjoy the rooftop pool, fire pit, and bar!

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Location

Convenient for the convention center, South Side Ballroom/Gilley’s, and downtown access with skyline views. Several guests caution the surrounding area feels industrial and less walkable at night, and parking competes with nearby venues.

Related guest reviews

8

Mary Ann

29 Nov 2024

·

Stayed 2 nights

It is near convention center which I needed but unfortunately it is also near a lot of the support services for the unsheltered so it was not recommended to walk around at night. Hotel was secure and well attended. Very clean and the staff was accomodating. It has access to nice gym/personal training studio.

8

James

10 Jun 2025

·

Stayed 2 nights

The place itself was nice. The area not so much. Most importantly I blame Expedia because you had this designated as a Downtown hotel- this was not downtown. It was a mile or so from downtown and the walk there was through a rough neighborhood.

10

Kaethe

7 Jun 2025

·

Stayed 1 night

Loved this hotel. Sketchy area, but beautiful hotel with lots of character. Definitely going to stay here again!

8

Tomeika

9 Jun 2025

·

Stayed 1 night

Great location

10

Tirzah

28 May 2024

·

Stayed 2 nights

Not in downtown...that is why we chose it. Loved viewing downtown from the roof. Chic, fun vibe. Staff were friendly and helpful. Love that it was dog friendly. Long walk to the downtown wasn't my fave, but overall doable.

10

David

23 Apr 2025

·

Stayed 4 nights

Very nice hotel with big rooms, location is actually very central, free-parking is great although the lot gets a little crowded occasionally sharing with the restaurant/nightclub next-door but it was never too bad, there is more metered parking up the street where you can park overnight if need be. Friendly staff, restaurant is great and the rooftop is nice

10

Emily

20 Apr 2025

·

Stayed 2 nights

Very unique rooms! Staff were very friendly and helpful. Great hotel if you are having a concert at the south side music hall because it’s just a one minute walk. Pool is amazing and so was the roof top views!

10

Scott

6 Jul 2025

·

Stayed 3 nights

Hotel was excellent and was walking distance to the convention center.

10

Mya

7 Aug 2025

·

Stayed 3 nights

Canvas was great. The decor and property were very fitting to Dallas. It's also a good distance from everything including downtown and the Galleria.

10

Paige

18 Nov 2024

·

Stayed 1 night

Loved the view at this hotel! Just outside of the downtown area so location was great. It was raining during my visit so couldn't take advantage of the amazing rooftop patio but still got great views from the inside! Would stay again!

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Dining

On‑site dining is frequently praised for tasty food and drinks, with many enjoying the rooftop bar and lobby restaurant. Some note slow or inconsistent service and added auto‑gratuity or higher prices at times.

Related guest reviews

8

Isaiah

14 Nov 2024

·

Stayed 1 night

Absolutely loved my stay here. My only suggestion is that room service should not have taken 50 minutes. The server apologized for the wait and I the food was very good. Could have been a bit warmer, but besides that, loved it!

8

Dane

3 Jun 2024

·

Stayed 2 nights

We enjoyed our stay but will not come back due to 20% gratuity added to all bills. I am a very generous tipper when service is good and don’t someone to tell me how much I have to tip

10

Michael

16 Oct 2025

·

Stayed 3 nights

This is my second time staying at the Canvas and it did not disappoint. From the stylish rooms, to the attentive and welcoming service.... everything about this unique and beautiful property exceeds expectations. The food is shockingly delicious, and the drinks are made with care and precision. Such a breath of fresh air in a sea of Dallas's generic hotel offerings.

10

Jason

5 May 2024

·

Stayed 2 nights

The property itself is very nice and modern. Kind of posh. The service is in restaurant and roof top bar is really bad. Took almost an hour to get out mains and we were the only ones in the entire place. Server would disappear for 20 minutes at a time. Sat at the downstairs bar after a show, bartender was super nice and made great drinks. Went upstairs to the rooftop bar and neither bartender knew what they were doing. Ordered the same drinks we did downstairs and they were made completely different despite them being signature cocktails. Smoked old fashioned was not smoked and just tasted like a double shot of whiskey with an orange peel in it. My fiance ordered a Kentucky mule. What she was given didn't have a single mule ingredient in it except whisky. I know this because i watched the guy make it. It tasted like a margarita with whiskey in it. The hotel itself was great. Id suggest going somewhere else for food and don't drink upstairs unless you just want beer or white claw.

6

Leticia

16 Jul 2025

·

Stayed 3 nights

The property itself was nice, clean. The pool was disappointing because they had adult pool party and it was not appropriate for children. They allowed outsiders who were disruptive in the pool area, playing their music when music was already playing. The bartenders were more worried about their cell phones in front of their eyes than kicking people out. A couple was verbally arguing and no staff said anything to them. They weren't even guest. It's not a family friendly hotel. The Hotel restaurant was very good, front desk was kind and professional. Nice trendy atmosphere.

10

Aniasa

3 Aug 2025

·

Stayed 2 nights

Such a fun place to stay!! Close to a gas station, close to places to go out. Bed was comfy. Staff friendly. The food we ordered both nights was delicious and reasonably priced. The cherry on top is the roof top bar and pool. It’s a whole vibe

8

CATHERINE

9 Feb 2025

·

Stayed 1 night

Bad things would be the parking situation. The hotel shares a parking lot with a bar and grill next door. When we got back to the hotel from a concert there was no parking available and we were forced to pay for valet. Which most downtown hotels you have to pay for parking but it should be advertised that way. Other then that, the hotel is super cool. Has a cool and laid back style. The rooftop bar and food was good and the bartender up there was great. And the view is unbelievable. Staff is super friendly.

10

Kelly

18 Jul 2025

·

Stayed 1 night

This is a great refurbished old building. The rooms are quite spacious and comfortable. Great views of downtown in the rooms on the north side. The pool on the top floor is also a great place for a cocktail and views of the city. Staff was great and we were very satisfied with the food service.

10

Andra

17 Aug 2025

·

Stayed 2 nights

A beautiful decorated hotel with rooftop pool and bar overlooking the Dallas downtown skyline. The rooms are very spacious and clean. We enjoyed breakfast and dinner at the restaurant in the lobby and played a game of pool one of the nights. Will stay here again on our future Dallas trip.

8

Rick

22 Jun 2025

·

Stayed 1 night

Everything great except we were seated at restaurant 6:30 Friday night and no one came back to wait on us. No one. We got up and walked cross the street to eat chicken and waffles.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $176	2 $146	3 $163	4 $162	5 $166	6 $256	7 $224
8 $153	9 $138	10 $183	11 $185	12 $183	13 $305	14 $220
15 $138	16 $133	17 $134	18 $275	19 $372	20 $232	21 $233
22 $169	23 $141	24 $184	25 $141	26 $155	27 $155	28 $155
29 $133	30 $134

Su	Mo	Tu	We	Th	Fr	Sa
		1 $145	2 $145	3 $175	4 $219	5 $310
6 $107	7 $146	8 $161	9 $234	10 $234	11 $235	12 $242
13 $155	14 $149	15 $146	16 $145	17 $145	18 $154	19 $160
20 $139	21 $146	22 $146	23 $146	24 $146	25 $146	26 $160
27 $138	28 $140	29 $146	30 $198	31 $366

Canvas Hotel Dallas

Prices for Canvas Hotel Dallas

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Double Beds

Suite, 1 King Bed, City View

Deluxe Room, 1 King Bed

Room, 2 Double Beds, Accessible

Standard Room, 1 King Bed

Suite, 2 Double Beds, City View

Room, 1 King Bed, Accessible

Guest reviews of Canvas Hotel Dallas

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about Canvas Hotel Dallas

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