Hotel Nautilus

Name: Hotel Nautilus
Address: 20 Av Norte No 172 Esq Calle 6 Bis, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 6.97

"Conveniently located"

"Clean rooms"

"Well-sized rooms"

"Plenty of shopping options nearby"

"Staff were helpful and professional"

Amenities

Non-Smoking Rooms
Housekeeping
Safe-Deposit Box
Luggage Storage
Free Parking
Pool (Outdoor)

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Property description

Centrally located hotel with outdoor pool, free wifi, and easy access to Playa del Carmen's attractions.

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Guest reviews

Pleasant

Based on 243 verified reviews

Facilities

8.1

Cleanliness

8.3

Rooms

8.2

Service

Location

8.4

Dining

7.9

Who stays here?

Couple

32%

Family

39%

Group

28%

Vincent

12 Apr 2026

Stayed 2 nights

Staff is nice and welcoming, room is clean and quiet, pool was nice! I recommend this hotel

Britney

17 Feb 2026

Stayed 2 nights

Clean room, kind staff and great location.

Megan

16 Feb 2026

Stayed 1 night

Check in was easy, parking was so convenient and easy, location was perfect ... it was close to everything, including the bus station and the pool was such a delight. It was exactly what we were looking for.

prakashbaldev

21 Oct 2025

Stayed 5 nights

Its very clean and walking distance to 5 avenue park restaurant s i would recomend every one to stay their close to walmart also

Maurilio

14 Apr 2025

Stayed 7 nights

😁

20 Av Norte No 172 Esq Calle 6 Bis, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexico

Location

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Hotel Nautilus is near theme parks and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 21:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Parking is available at the property, but specific details regarding the type (private/public, on-site/off-site, covered/uncovered) and cost are not provided. Reservations are not mentioned as a requirement.

No pets and no service animals are allowed at this property.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out availability and associated costs are not specified.

The hotel is centrally located in Downtown Playa del Carmen, near the beach and attractions such as Playa del Carmen Main Beach, Mamitas Beach, Xplor Theme Park, and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also nearby.

Yes, the hotel features an outdoor swimming pool, which is accessible from 9 AM to 9 PM. It is a seasonal outdoor pool.

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