Name: Eka Hotel Nairobi
Address: Nairobi, Nairobi, Nairobi County, KE
Price range: $56–$139 per night
Rating: 8.54

What guests think

Across reviews, Eka Hotel Nairobi is praised for friendly, helpful staff, clean and comfortable rooms, and a convenient location for airport access, with many guests using it as an easy base before or after safaris.

Facilities such as the pool, spa, gym and a garden jogging track are appreciated. Common drawbacks include recurring air conditioning issues, occasional slow or inconsistent dining service and pricing, and a few complaints about Wi-Fi or room lighting. Overall, expect a straightforward, reliable stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the pool, spa and gym, along with pleasant gardens and a jogging track; security is noted positively. Minor downsides include the pool not being heated and closing early.

Related guest reviews

10

Jennifer

Sep 8, 2024

·

Stayed 1 night

The staff is extremely welcoming and warm and helpful. The hotel room is lovely and restful. The spa and pool are fantastic!

10

David

Nov 1, 2024

·

Stayed 6 nights

Very good hotel… good food and excellent WiFi. Pool is awesome as well.

10

Rachel

Dec 29, 2024

·

Stayed 1 night

Lovely final night in Nairobi, great hotel, excellent staff and the facilities are superb

8

Alexander

Dec 3, 2025

·

Stayed 1 night

Brilliant staff, clean rooms and great pool and massage faciliities. Ive stayed 3 times and would happily make this another base in Nairobi. One thing to note is Air con in rooms is often not great.

8

Jennifer

Nov 4, 2024

·

Stayed 1 night

Great hotel and convenient for the airport and SGR train terminus. Food excellent though service for ordered food a little slow. Great gardens for a walk and used the swimming pool and gym several times. Great customer service from staff including reception and concierge.

10

Linda

Jun 19, 2024

·

Stayed 1 night

Great stay. They greet you upon arrival, our guide works with the staff to get us checked in. The bellman is very efficient in getting your bags to you. Nice garden area to enjoy drinks. Checkout was easy and bags are taken to your vehicle.

10

Scott

Mar 7, 2024

·

Stayed 3 nights

Nice room, quiet, good food, gym... No complaints. The area was nice also.

8

Jacob C

Apr 5, 2024

·

Stayed 1 night

The rooms are top notch - very palatial. The pool is nice but it's only open til 6pm. It certainly should stay open later. I had a great massage at the spa for a very reasonable price. The gift shop is really good with unique quality gifts. The bar and restaurant have great selection. The breads at breakfast were stale and I did not like the breakfast selection.

8

Wendy

Oct 22, 2024

·

Stayed 1 night

Convenient to airport but neighborhood not conducive to walking around. That said, the hotel has a very nice walking/jogging track around the garden and a nice pool. Only complaint was that buffet breakfast is very expensive for the small amount of food I eat.

10

Carolyne M

Oct 27, 2025

·

Stayed 2 nights

Friendly stuff and helpful. The hotel is comfortable, with good facilities and high security. The rooms are clean and calm. Convenient since it's close to the airport and other important facilities. I have stayed in this hotel twice and I have enjoyed both stays. Swimming pool is not heated but that's not a big deal. I felt at home, thank you Eka hotel.

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Cleanliness

Rooms and common areas are consistently described as very clean and well maintained. A few reports note bathroom drainage or minor maintenance issues.

Related guest reviews

10

Paige

Jan 19, 2026

·

Stayed 1 night

The room was spotless, not even dust on the baseboard! Staff was very friendly and went out of their way to ask how we were and if we needed anything. I will stay here every time Im in Nairobi!!

10

Benjamin

Feb 27, 2026

·

Stayed 4 nights

Nos chambres étaient impeccables, avec tout le confort attendu. Le personnel était vraiment très agréable, très souriant, très courtois, et même très arrangeant pour nous aider dans les différentes difficultés que nous avons rencontré. La restauration était très bonne et les serveurs très agréables. Franchement, c'était très bien. Aucun reproche à donner. Une note spéciale à Jackson qui a été super avec nous, ainsi que son boss, mais également rueben à l'accueil avec son collègue Simon il me semble, qui nous ont sorti d'une grande difficulté ! Merci à eux !

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6

Carole Anne

Oct 31, 2025

·

Stayed 1 night

Purpose of stay was to refresh before a long travel segment. We didn’t stay the night. A better half day rate would be appreciated. The shower overflowed onto bathroom floor. The drain may have been blocked? We took hotel car service to airport. Driver was pleasant and efficient to explain the process at the airport - however our luggage ended up on a trolley being pushed by a young man who asked us for a “tip” so he could give a tip to the person at the entry of the terminal since he didn’t have credentials. He asked for 50 Euros. We pushed our cart in ourselves. A local would have known what the scam was. The room needs better lighting. The restaurant food on main level was very good. I would stay again. Half day rate is

10

Petra

Nov 23, 2023

·

Stayed 6 nights

Very clean, good roomservice.

10

john

May 16, 2025

·

Stayed 1 night

Property is well maintained. Great food and room service. Staff was very friendly and accommodating

10

Keith

Oct 3, 2024

·

Stayed 1 night

Great reception staff, very clean.

6

Francis

Jan 10, 2023

·

Stayed 2 nights

Not so good, cleanliness can be improved

10

Laurine

Jan 1, 2024

·

Stayed 6 nights

L'hôtel est tres beau à l'extérieur comme à l'intérieur. Le personnel est tres serviable, à l'écoute, très gentil (mention spéciale pour Charles). Tres propre et spacieux. Petit bemol, dommage qu'il n'y ait pas de pommeau de douche dans la salle de bain. Sinon tout le reste est impeccable

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10

Paige

Jan 29, 2026

·

Stayed 1 night

Very clean hotel with friends and helpful staff

8

Alex

Mar 24, 2025

·

Stayed 2 nights

Fantastic location close to airport and National Park. Very friendly staff. Nice breakfast. Room very clean, just aircon making a few loud unusual noises the only negative.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious, with generally reliable Wi-Fi. However, recurring complaints cite weak or noisy air conditioning and occasionally dim lighting; some guests requested quieter views to avoid internal outlooks.

Related guest reviews

6

Lachezar

Feb 20, 2023

·

Stayed 1 night

The room is too dark, barely can see items in your lugy Air conditioning was not working, told the maintenance, no action taken , again no air Indio. Couldn’t open windows as we were located at ground floor.

10

elizabeth

Apr 1, 2025

·

Stayed 3 nights

Hotel food was amazing. We had problems with air. O ditto Ning which was fixed, and unfortunately leading shower. Hotel will fix and said they will upgrade us on our return visit April 15. Thank you

10

Ian

Jul 5, 2024

·

Stayed 1 night

Nice stay at EKA, nice massage and good food. The room was comfortable and reception kindly moved me to a room with a pool view which is quieter and also not looking at a wall of the neighbouring building.

10

Tanya

Feb 20, 2025

·

Stayed 4 nights

The Eka Hotel did not disappoint. The room was spacious and clean. Breakfast was excellent, I highly recommend adding it to any stay. The staff in all parts of the hotel were very gracious. There were several restaurants and room service to chose from for other dining options.

10

Alexandra

Feb 3, 2026

·

Stayed 7 nights

I love this hotel. The staff are very helpful and friendly. The food at the restaurant is delicious. The rooms are comfortable.

6

Laura

May 28, 2024

·

Stayed 1 night

Property was clean and staff were generally very nice-- all very likable people. We stayed here for 2 nights at the beginning of our trip and 1 night at the end. On both stays, in 2 separate rooms, the A/C didn't work. With the thermostat set at 16 C, the room only cooled from 26 C to 25 C by the morning. Maintenance did come on our first stay, but we didn't bother asking on our last night. When we arrived at breakfast at our first stay, they had some confusion and told us that it was included with our reservation. The night before checkout, they called us at 11:30 pm in our room to tell us that we owed them $96 for 2 days of breakfast. Had we known that would have been the cost, we may have made other meal arrangements (ordered a la carte, for example.) At least we would have had the choice, though. The lack of communication and clarity cost us more money than we anticipated. Plus, it didn't help that they called us in our room and woke us up from a deep sleep to discuss this matter, thereby making it hard to fall back asleep. A few tips: 1. add breakfast to your Expedia reservation. I was able to do that on my 2nd reservation for only $4 (vs. the $48 they surprised us with at the hotel.) There are not any convenient and good breakfast spots nearby, so this will be most convenient. 2. If you're traveling to other parts of Kenya, do your laundry elsewhere. Eka charged 2-3x more than all the other hotels we stayed in for laundry.

10

David

Jul 28, 2025

·

Stayed 8 nights

Internet access is terrific… spa is very good… food preparation is excellent!

8

Sophia

Apr 11, 2024

·

Stayed 3 nights

Wifi doesn’t work very well.

8

Alex

Mar 24, 2025

·

Stayed 2 nights

Fantastic location close to airport and National Park. Very friendly staff. Nice breakfast. Room very clean, just aircon making a few loud unusual noises the only negative.

8

Michael

Jun 16, 2024

·

Stayed 3 nights

Good hotel, but aircon was not working properly. Far too hot and couldnt change temperature or fan speed. Warning sign said filter needed to be changed.

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Service

Service is widely praised as warm, helpful and professional, including proactive support with lost items and flexible arrangements. A minority experienced slow service, miscommunication on charges, inconsistent VIP recognition, or unfriendly treatment.

Related guest reviews

10

Benjamin

Feb 27, 2026

·

Stayed 4 nights

Nos chambres étaient impeccables, avec tout le confort attendu. Le personnel était vraiment très agréable, très souriant, très courtois, et même très arrangeant pour nous aider dans les différentes difficultés que nous avons rencontré. La restauration était très bonne et les serveurs très agréables. Franchement, c'était très bien. Aucun reproche à donner. Une note spéciale à Jackson qui a été super avec nous, ainsi que son boss, mais également rueben à l'accueil avec son collègue Simon il me semble, qui nous ont sorti d'une grande difficulté ! Merci à eux !

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10

Tore

Aug 10, 2025

·

Stayed 4 nights

Everything was up to standard and expectations. A big extra STAR for the service and reliability after I had accidentally left a small bag with 2 smart phones, numerous bank/ credit cars and various ID/ membership cards. Hotel management arranged for the forwarding of the bag with DHL within a few days. Exemplary service - everything intact.

10

Paul

Aug 6, 2025

·

Stayed 1 night

Staff at check in was very helpful and welcoming. A relief after the long and unpleasant ordeal at the airport.

4

Joseph

Sep 16, 2025

·

Stayed 4 nights

Staff seem to have a certain way of accommodating white guests than other ethnic groups, i felt like i was just a guest not considered by the way my case was handled. This is not the first time in this hotel, i will seriously think twice before I book this hotel again

2

Kelsey

Feb 12, 2025

·

Stayed 1 night

The staff were not friendly or accommodating.

10

Tore

Jun 7, 2025

·

Stayed 6 nights

The Eka Hotel was a very positive surprise ... so I extended my 4 first nights with 7 more. Very well trained staff - exceptionally helpful and pleasant! Must add a unique experience: In the hurry to get off with taxi to catch my early morning flight, I forgot a small bag with my 2 smart-phones, a number of bank/ credit cards and a few other "small" things. I noticed it while still in the taxi on the way to the airport ... too late to return without missing my flight. Wonders above all wonders: When I opened my e-mail account at the Schipol Airport (AMS), the Eka management had already sent me a "Lost and Found" notification, specifying exactly what I had left behind. During the last couple of days I have communicated with the management and sorted out how to have the items returned to me. Exemplary attention!!!

6

Kate

Jun 17, 2024

·

Stayed 1 night

We did not receive our Expedia VIP upgrade. This hotel would not accomodate a family of 4 even though 2 double beds was requested on booking. We had to get a second room. When we were told we would need to get a second room the house quoted us $40 more for the room than we got through Expedia, so we booked through Expedia while waiting in the lobby. We were charge full price for our kids that were under age for breakfast. I found the staff the least friendly of all the hotels we stayed at in Nairobi.

10

Margo

Nov 12, 2024

·

Stayed 2 nights

The staff was excellent beyond words

10

Jamie

Oct 19, 2023

·

Stayed 6 nights

Lovely hotel. Friendly staff. Registration and checkout process slow.

10

Thaddaeus

Jun 27, 2023

·

Stayed 1 night

Great stay. Super helpful staff

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AI-generated summary based on recent guest reviews

Location

Location is convenient for the airport, expressway and safari departures; many use it as a pre or post safari base. A few note the area isn’t ideal for walking and airport drives can still take time.

Related guest reviews

10

Sergio

Aug 8, 2023

·

Stayed 1 night

Great airport hotel

8

Padma

Aug 24, 2023

·

Stayed 1 night

I enjoyed my stay at this hotel. Staff is very courteous. Location is close to the airport. Transportation to and from the airport is very convenient.

10

Sarah

Dec 7, 2023

·

Stayed 2 nights

Good location for access to the expressway, convenient for airport. Very friendly, kind and helpful staff. Well equipped rooms and the hotel itself is set into tranquil gardens.

10

Kinal

Sep 18, 2025

·

Stayed 1 night

Eka Hotel is a great choice in Nairobi! The staff are friendly and helpful, the rooms are clean and comfortable, and the location is perfect for airport access. Highly recommend for a smooth and relaxing stay.

10

Laura

Oct 2, 2023

·

Stayed 1 night

Great location pre/post safari - near the airport and quick access to the highway which takes you towards the Masai Mara. Rooms spacious and clean Good facilities with pool/gym, and several options for food/drink within the hotel. Also less than 5 minutes walk away to a local mall, for pharmacies, a supermarket, few restaurants etc. Would stay again

10

Paige

Feb 3, 2026

·

Stayed 1 night

Recently remodeled, close to airport, good security and very friendly and helpful staff

10

Mike

Apr 8, 2023

·

Stayed 2 nights

Excellent stay. Staff very helpful, lovely hotel. Great location - close to airport. 24 hour desk was great for late check in.

8

Licia

Jul 24, 2025

·

Stayed 1 night

Very friendly staff. Popular hotel for guests starting out on safari tours. We stayed three separate nights throughout our entire Kenya holiday. We only had the opportunity to try breakfast which had a decent selection. Not too far from the airport or to access central Nairobi. Overall a good base.

10

Andrew

Sep 26, 2024

·

Stayed 1 night

Awesome place, great vibe, fair price, excellent location

8

Alex

Mar 24, 2025

·

Stayed 2 nights

Fantastic location close to airport and National Park. Very friendly staff. Nice breakfast. Room very clean, just aircon making a few loud unusual noises the only negative.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and restaurants earn many compliments, with several guests praising food quality and the buffet. Others mention slow service, average dishes, limited options at times, or high/unclear breakfast pricing.

Related guest reviews

10

Paul

Aug 26, 2025

·

Stayed 1 night

Very helpful staff, excellent breakfast buffet

6

william

Mar 27, 2023

·

Stayed 1 night

Staff very polite and convenient location. Dining was limited aside from Spurs. Room had insufficient AC and bathroom layout was not at all comfortable

6

Loren

Jul 28, 2024

·

Stayed 9 nights

The food was average and the wait time averaged an hour for the food to arrive

10

Tanya

Feb 20, 2025

·

Stayed 4 nights

The Eka Hotel did not disappoint. The room was spacious and clean. Breakfast was excellent, I highly recommend adding it to any stay. The staff in all parts of the hotel were very gracious. There were several restaurants and room service to chose from for other dining options.

4

Rajay

Jul 9, 2024

·

Stayed 3 nights

Horrible room service. Elizabeth had a hard time understanding that I only wanted fish and chips. Not hard but she made it so complicated. I had to leave my room and order downstairs.

10

Alexandra

Feb 3, 2026

·

Stayed 7 nights

I love this hotel. The staff are very helpful and friendly. The food at the restaurant is delicious. The rooms are comfortable.

10

Thomas

Oct 22, 2023

·

Stayed 2 nights

Staff helped arrange airport pickup. Very friendly staff. Spectacular breakfast buffet. Dinner grill restaurant had excellent chicken.

8

Jacob C

Apr 5, 2024

·

Stayed 1 night

The rooms are top notch - very palatial. The pool is nice but it's only open til 6pm. It certainly should stay open later. I had a great massage at the spa for a very reasonable price. The gift shop is really good with unique quality gifts. The bar and restaurant have great selection. The breads at breakfast were stale and I did not like the breakfast selection.

10

David

Jul 28, 2025

·

Stayed 8 nights

Internet access is terrific… spa is very good… food preparation is excellent!

8

Wendy

Oct 22, 2024

·

Stayed 1 night

Convenient to airport but neighborhood not conducive to walking around. That said, the hotel has a very nice walking/jogging track around the garden and a nice pool. Only complaint was that buffet breakfast is very expensive for the small amount of food I eat.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$148
February	$145
March	$106
April	$106
May	$105
June	$106
July	$104
August	$105
September	$104
October	$122
November	$164
December	$142

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $139	6 $57	7 $56
8 $56	9 $57	10 $56	11 $56	12 $56	13 $57	14 $56
15 $56	16 $57	17 $57	18 $57	19 $58	20 $58	21 $57
22 $57	23 $57	24 $114	25 $115	26 $56	27 $57	28 $57
29 $56	30 $57

Su	Mo	Tu	We	Th	Fr	Sa
		1 $114	2 $57	3 $115	4 $115	5 $57
6 $57	7 $57	8 $113	9 $57	10 $57	11 $116	12 $113
13 $113	14 $116	15 $111	16 $115	17 $117	18 $114	19 $121
20 $113	21 $111	22 $117	23 $113	24 $113	25 $115	26 $115
27 $116	28 $117	29 $115	30 $115	31 $113

Eka Hotel Nairobi

Prices for Eka Hotel Nairobi

Monthly average prices

About this property

Location

Guest reviews of Eka Hotel Nairobi

Who stays here?

What guests think

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