Homestay Hotel Heathrow

Nice but quirky place to stay for one night. Good value for money with comfy bed and shower. Handy for tube so easy to get into London. Staff were in the main friendly although receptionist booking us in barely raised an eyebrow let alone a smile or a welcome! Major downfall is it is on the flight path into Heathrow meaning big jets passing low overhead from about 5am. Not something they can do much about but be prepared.

Horrible experience poor customer service and charging extra just for partner to come and visit me even though wasn’t planning to stay the night and questioning us saying he needs to leave in 10 mins

The room we got has 2 king size bed but not enough space in the room. The staff are okay but appeared inexperience but that is fine, there’s plenty room to improve. No elevator for those with large and heavy luggages.

Friendly

Arrived at the hotel and my partner was helping me out of the car as I'm on crutches withon 5 mins we had been given a parking ticket (not the hotels fault). The guy on reception was apologetic and due to be being on crutches gave us a room on that floor which was so small the door to the bathroom barely opened. The bed was a small double with a single duvet over it didn't even cover the full bed and the windows didn't shut properly so it was incredibly noisy. Overall it I'd paid the price on this site I wouldn't have minded but paid early check in when we arrived as we were heading to a rugby game plus £20 parking plus the parking ticket hotel ended up costing over £200 for one night could have stayed at the premier in cheaper.