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Gran SAHARA

US$48

/ night

Avg. for September

Gran SAHARA - Image 1

Gran SAHARA - Room

Gran SAHARA - Room

Gran SAHARA - Pool

Gran SAHARA - Bathroom

Prices for Gran SAHARA

Select dates to see prices and availability

US$48

/ night

Avg. for September

Monthly average prices

Nightly prices at Gran SAHARA average US$40 in the cheapest month (June) and US$57 in the most expensive month (January), based on the last 12 months.

Average nightly price at Gran SAHARA by month, last 12 months (USD)
Month	Average price
January	US$57
February	US$57
March	US$53
April	US$53
May	US$43
June	US$40
July	US$56
August	US$53
September	US$48
October	US$49
November	US$47
December	US$50

Most expensive: January (~US$57)

Cheapest: June (~US$40)

About this property

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and discounted use of a nearby ...

Location

Av.15 entre calle 8 y callejón del arte, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexico

Central Square (0.1 Miles)

Mercado Playa del Carmen (0.1 Miles)

3D Museum of Wonders (0.1 Miles)

Riviera Gran Casino (0.1 Miles)

Chabad Playa del Carmen (0.1 Miles)

Quinta Avenida (0.1 Miles)

More location info

Room options

6

Standard Double Room

Room details

1 Double Bed

Sleeps 2

172 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

10

Superior Room

Room details

2 Double Beds

Sleeps 4

269 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

13

Family Room

Room details

2 Double Beds

and

1 Single Bed

Sleeps 5

431 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

8

Standard Quadruple Room

Room details

2 Double Beds

Sleeps 4

269 ft²

Balcony or Terrace

Air Conditioning

Wi-Fi (Free)

Private Bathroom

9

Junior Room

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

323 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

10

Standard Triple Room

Room details

1 Double Bed

and

1 Single Bed

Sleeps 3

215 ft²

Balcony or Terrace

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews of Gran SAHARA

7.2

Good

Based on 1,110 verified reviews

Who stays here?

Business

6%

Couple

37%

Family

27%

Group

18%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

At Gran SAHARA, travelers consistently praise the very central, walkable location near Quinta Avenida, good value for budget stays, and generally friendly, helpful staff, making it an easy base for exploring nearby restaurants, bus stations, the beach, and local attractions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At Gran SAHARA, travelers consistently praise the very central, walkable location near Quinta Avenida, good value for budget stays, and generally friendly, helpful staff, making it an easy base for exploring nearby restaurants, bus stations, the beach, and local attractions.

Rooms are basic or dated, with recurring reports of weak or broken air conditioning and noise in some rooms or the annex. Cleanliness feedback is mixed, with several mentions of insects and worn conditions, though others noted clean spaces. Facilities include a rooftop pool and on-site parking; the pool is pleasant but parking is limited and sometimes charged, with no direct entrance. Overall, expect a simple budget stay with variable room conditions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool is appreciated, though one guest noted the water could be better. Parking is available but limited and may incur an extra fee, and there is no direct entrance from the lot.

Related guest reviews

10

Adrian

12 Mar 2025

·

Stayed 4 nights

Fue un viaje en familia, ocupamos varias habitaciones, en general todo estuvo como en la publicidad. Nos tocó en fechas de el carnaval, fuera de eso todo bien. El estacionamiento está limitado a 10 plazas, pónganse en contacto tal vez tu reserva lo incluye, en caso de que no puedes separar con un costo adicional. En general un muy buen lugar, céntrico y muchas opciones

Fue un viaje en familia, ocupamos varias habitaciones, en general todo estuvo como en la publicidad. Nos tocó en fechas de el carnaval, fuera de eso todo bien. El estacionamiento está limitado a 10 plazas, pónganse en contacto tal vez tu reserva lo incluye, en caso de que no puedes separar con un costo adicional. En general un muy buen lugar, céntrico y muchas opciones

10

Emily

16 Jan 2025

·

Stayed 3 nights

Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too.

Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too.

10

Ana

25 Nov 2024

·

Stayed 2 nights

Muy limpio, comodo, buena ubicacion, tiene estacionamiento pero hay que salir a la calle para entrar al hotel, no hay entrada directa y esta limitado, tecobran aparte el estacionamiento

Muy limpio, comodo, buena ubicacion, tiene estacionamiento pero hay que salir a la calle para entrar al hotel, no hay entrada directa y esta limitado, tecobran aparte el estacionamiento

10

Cynthia

15 Nov 2023

·

Stayed 2 nights

Excelente ubicación, muy cómodo por su cercanía a las dos estaciones de bus, supermercados, restaurantes, playa. Tiene un pequeño frigobar en las habitaciones. El único detalle es el agua de la alberca podrían mejorar ese detalle para estar al 100.

Excelente ubicación, muy cómodo por su cercanía a las dos estaciones de bus, supermercados, restaurantes, playa. Tiene un pequeño frigobar en las habitaciones. El único detalle es el agua de la alberca podrían mejorar ese detalle para estar al 100.

6

Cristian

29 May 2025

·

Stayed 1 night

The people at the desk was so angry all the time, they trated me really bad. And is so unfair pay for the parking when it should be included.

The people at the desk was so angry all the time, they trated me really bad. And is so unfair pay for the parking when it should be included.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: some found rooms clean, while several reported insects and worn or poorly maintained areas, with housekeeping consistency varying.

Related guest reviews

2

Marco

1 Dec 2023

·

Stayed 1 night

AC descompuesto, había insectos en la habitación

AC descompuesto, había insectos en la habitación

10

Hasina

13 Feb 2026

·

Stayed 1 night

We only slept one night on our way out. It’s clean, the location is amazing. Restaurants around. They were very helpful. Easiest hotel to stay ever.

We only slept one night on our way out. It’s clean, the location is amazing. Restaurants around. They were very helpful. Easiest hotel to stay ever.

10

Ana

25 Nov 2024

·

Stayed 2 nights

Muy limpio, comodo, buena ubicacion, tiene estacionamiento pero hay que salir a la calle para entrar al hotel, no hay entrada directa y esta limitado, tecobran aparte el estacionamiento

Muy limpio, comodo, buena ubicacion, tiene estacionamiento pero hay que salir a la calle para entrar al hotel, no hay entrada directa y esta limitado, tecobran aparte el estacionamiento

8

Linda

12 Mar 2023

·

Stayed 3 nights

This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.

This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.

2

Magali

26 Nov 2024

·

Stayed 1 night

El hotel muy sucio, incómodo y en muy malas condiciones

El hotel muy sucio, incómodo y en muy malas condiciones

6

Cristina

21 Feb 2025

·

Stayed 4 nights

Esta bien la ubicación pero trataron de cobrarnos una sabanas manchadas que ya estaban asi

Esta bien la ubicación pero trataron de cobrarnos una sabanas manchadas que ya estaban asi

6

Itzel

3 May 2024

·

Stayed 8 nights

Buena ubicacion pero las habitaciones no se si sean viejas habia uno que otro bichito y en dias sentia que no limpiaban como debia ser el personal de recepcion super amable y atento

Buena ubicacion pero las habitaciones no se si sean viejas habia uno que otro bichito y en dias sentia que no limpiaban como debia ser el personal de recepcion super amable y atento

4

Samuel

3 Jul 2024

·

Stayed 5 nights

The property had missing parts of it drywall, the mattresses we unbearable to sleep on, we had to buy foam to put on the mattresses and didn't get much sleep because it was so bad. The water took at least 20 minutes to warm up and the mini split air conditioner did not work well. I would never stay in this hotel again.

The property had missing parts of it drywall, the mattresses we unbearable to sleep on, we had to buy foam to put on the mattresses and didn't get much sleep because it was so bad. The water took at least 20 minutes to warm up and the mini split air conditioner did not work well. I would never stay in this hotel again.

6

Vanderlei Garcia

25 Dec 2021

·

Stayed 6 nights

Local bem abaixo do que esperava com as fotos e descrição. Problemas do quarto: sem lâmpadas, paredes sujas, TV não funcionava direito, ar condicionado ligava com muita dificuldade, microondas deveria estar no quarto mas tive que pedir e esperar para 1 dia para instalar, janelas do banheiro nao abriam. Em resumo hotel mal conservado.

Local bem abaixo do que esperava com as fotos e descrição. Problemas do quarto: sem lâmpadas, paredes sujas, TV não funcionava direito, ar condicionado ligava com muita dificuldade, microondas deveria estar no quarto mas tive que pedir e esperar para 1 dia para instalar, janelas do banheiro nao abriam. Em resumo hotel mal conservado.

10

Lourdes

6 Jan 2023

·

Stayed 3 nights

Todo estuvo muy bien está en muy buena ubicación todo cerca , dos opción es para ir a desayunar en lo incluido uno cruzando la callle y el otro a la vuelta de la casa esquina suficiente para un desayuno , las camas un poquito duras , y solo de noche salen cucarachas chiquitas especialmente en el baño , hay que tener cuidados para cuando uno ponga sus cosas de regreso en la maletas no llevarlas de recuerdo 😁pero en si , estuvo bien la estancia son amables en recepción .

Todo estuvo muy bien está en muy buena ubicación todo cerca , dos opción es para ir a desayunar en lo incluido uno cruzando la callle y el otro a la vuelta de la casa esquina suficiente para un desayuno , las camas un poquito duras , y solo de noche salen cucarachas chiquitas especialmente en el baño , hay que tener cuidados para cuando uno ponga sus cosas de regreso en la maletas no llevarlas de recuerdo 😁pero en si , estuvo bien la estancia son amables en recepción .

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic or dated; multiple reviews cite weak or broken air conditioning and noise in some rooms or the annex, while a few mention decent beds and useful extras like a fridge or microwave.

Related guest reviews

2

Marco

1 Dec 2023

·

Stayed 1 night

AC descompuesto, había insectos en la habitación

AC descompuesto, había insectos en la habitación

8

Daniel Josue

5 Nov 2023

·

Stayed 1 night

El hotel bien, camas cómodas, desafortunadamente la habitación no tenia ni teléfono ni plancha, que son básicas, pero tenia horno de microondas y frigobar que no son basicos. Creo que un enchufe mas puedo haber sido funcional ya que eramos dos y no podiamos conectar dos celulares a la hora de dormir.

El hotel bien, camas cómodas, desafortunadamente la habitación no tenia ni teléfono ni plancha, que son básicas, pero tenia horno de microondas y frigobar que no son basicos. Creo que un enchufe mas puedo haber sido funcional ya que eramos dos y no podiamos conectar dos celulares a la hora de dormir.

8

Claudia

12 Mar 2023

·

Stayed 3 nights

The A/C doesn't work

The A/C doesn't work

8

Linda

12 Mar 2023

·

Stayed 3 nights

This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.

This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.

6

Felix

25 Dec 2021

·

Stayed 2 nights

Gute Location, der Ort ist ordentlich jedoch sehr spartanisch eingerichtet. Erinnert in seiner Aufmachung eher an eine Jugendherberge als an ein Hotel. In Anbetracht der Preisrelation würde ich eher ein Hotel wählen welches zu dem Preis tatsächlich drei Sterne liefert

Gute Location, der Ort ist ordentlich jedoch sehr spartanisch eingerichtet. Erinnert in seiner Aufmachung eher an eine Jugendherberge als an ein Hotel. In Anbetracht der Preisrelation würde ich eher ein Hotel wählen welches zu dem Preis tatsächlich drei Sterne liefert

4

Monica

6 Mar 2025

·

Stayed 1 night

La atención de Recepción nocturna es muy deficiente y no amigable al arender para upgrade. Habitación 13 muy ruidosa del techo, como algo trabajando con una bomba de agua.

La atención de Recepción nocturna es muy deficiente y no amigable al arender para upgrade. Habitación 13 muy ruidosa del techo, como algo trabajando con una bomba de agua.

4

Samuel

3 Jul 2024

·

Stayed 5 nights

The property had missing parts of it drywall, the mattresses we unbearable to sleep on, we had to buy foam to put on the mattresses and didn't get much sleep because it was so bad. The water took at least 20 minutes to warm up and the mini split air conditioner did not work well. I would never stay in this hotel again.

The property had missing parts of it drywall, the mattresses we unbearable to sleep on, we had to buy foam to put on the mattresses and didn't get much sleep because it was so bad. The water took at least 20 minutes to warm up and the mini split air conditioner did not work well. I would never stay in this hotel again.

6

Vanderlei Garcia

25 Dec 2021

·

Stayed 6 nights

Local bem abaixo do que esperava com as fotos e descrição. Problemas do quarto: sem lâmpadas, paredes sujas, TV não funcionava direito, ar condicionado ligava com muita dificuldade, microondas deveria estar no quarto mas tive que pedir e esperar para 1 dia para instalar, janelas do banheiro nao abriam. Em resumo hotel mal conservado.

Local bem abaixo do que esperava com as fotos e descrição. Problemas do quarto: sem lâmpadas, paredes sujas, TV não funcionava direito, ar condicionado ligava com muita dificuldade, microondas deveria estar no quarto mas tive que pedir e esperar para 1 dia para instalar, janelas do banheiro nao abriam. Em resumo hotel mal conservado.

10

Lourdes

6 Jan 2023

·

Stayed 3 nights

Todo estuvo muy bien está en muy buena ubicación todo cerca , dos opción es para ir a desayunar en lo incluido uno cruzando la callle y el otro a la vuelta de la casa esquina suficiente para un desayuno , las camas un poquito duras , y solo de noche salen cucarachas chiquitas especialmente en el baño , hay que tener cuidados para cuando uno ponga sus cosas de regreso en la maletas no llevarlas de recuerdo 😁pero en si , estuvo bien la estancia son amables en recepción .

Todo estuvo muy bien está en muy buena ubicación todo cerca , dos opción es para ir a desayunar en lo incluido uno cruzando la callle y el otro a la vuelta de la casa esquina suficiente para un desayuno , las camas un poquito duras , y solo de noche salen cucarachas chiquitas especialmente en el baño , hay que tener cuidados para cuando uno ponga sus cosas de regreso en la maletas no llevarlas de recuerdo 😁pero en si , estuvo bien la estancia son amables en recepción .

6

Marie

2 Feb 2026

·

Stayed 4 nights

Hotellbyggnadens rum & interiör är bra men ’annexet’ är som ett hostel. Otroligt lyhört från alla håll.

Hotellbyggnadens rum & interiör är bra men ’annexet’ är som ett hostel. Otroligt lyhört från alla håll.

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AI-generated summary based on recent guest reviews

Service

Staff are generally friendly and helpful, though a few guests experienced rude or unhelpful front desk interactions and one overbooking.

Related guest reviews

10

Hasina

13 Feb 2026

·

Stayed 1 night

We only slept one night on our way out. It’s clean, the location is amazing. Restaurants around. They were very helpful. Easiest hotel to stay ever.

We only slept one night on our way out. It’s clean, the location is amazing. Restaurants around. They were very helpful. Easiest hotel to stay ever.

10

VICTOR HUGO

14 Sept 2023

·

Stayed 1 night

Excelente recibimiento Nelly personal súper amable y Cortez

Excelente recibimiento Nelly personal súper amable y Cortez

10

Emily

16 Jan 2025

·

Stayed 3 nights

Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too.

Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too.

6

Alejandro López

1 Sept 2023

·

Stayed 2 nights

Buena atencion

Buena atencion

10

Michael

5 Mar 2022

·

Stayed 1 night

people at desk friendly, helpful when questions asked.

people at desk friendly, helpful when questions asked.

6

Cristian

29 May 2025

·

Stayed 1 night

The people at the desk was so angry all the time, they trated me really bad. And is so unfair pay for the parking when it should be included.

The people at the desk was so angry all the time, they trated me really bad. And is so unfair pay for the parking when it should be included.

4

Monica

6 Mar 2025

·

Stayed 1 night

La atención de Recepción nocturna es muy deficiente y no amigable al arender para upgrade. Habitación 13 muy ruidosa del techo, como algo trabajando con una bomba de agua.

La atención de Recepción nocturna es muy deficiente y no amigable al arender para upgrade. Habitación 13 muy ruidosa del techo, como algo trabajando con una bomba de agua.

10

Randy

16 Mar 2023

·

Stayed 7 nights

The location is excellent, very close to Quinta Avenida, but without the noise. An easy walk from the ADO bus station. All the staff were very friendly and helpful. Great options for food and all amenities. The beach is super easy to access. All in all, for the price,I really enjoyed my stay here. Would stay here again.

The location is excellent, very close to Quinta Avenida, but without the noise. An easy walk from the ADO bus station. All the staff were very friendly and helpful. Great options for food and all amenities. The beach is super easy to access. All in all, for the price,I really enjoyed my stay here. Would stay here again.

6

Hallie

8 Jan 2022

·

Stayed 1 night

Had a one day stop in Playa. When I got to the hotel, they told me they were overbooked, and said they had booked me a complimentary stay at the Vista Caribe several blocks away (but closer to the ocean). So, my room at the Vista Caribe was great! It was a lot bigger than I expected - two storeys, two huge beds, two full bathrooms. Two big problems though - no wifi and no hot water. The lack of hot water was annoying. Anyhow, I can’t speak to the quality of the Sahara, sorry.

Had a one day stop in Playa. When I got to the hotel, they told me they were overbooked, and said they had booked me a complimentary stay at the Vista Caribe several blocks away (but closer to the ocean). So, my room at the Vista Caribe was great! It was a lot bigger than I expected - two storeys, two huge beds, two full bathrooms. Two big problems though - no wifi and no hot water. The lack of hot water was annoying. Anyhow, I can’t speak to the quality of the Sahara, sorry.

10

Lucia

26 Feb 2025

·

Stayed 1 night

Está céntrico y fue agradable nuestra estancia. El personal fue super amable. Felicidades!

Está céntrico y fue agradable nuestra estancia. El personal fue super amable. Felicidades!

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AI-generated summary based on recent guest reviews

Location

Very central and walkable near Quinta Avenida, bus stations, restaurants, and the beach; convenient for exploring on foot.

Related guest reviews

6

ADRIAN

21 Aug 2023

·

Stayed 1 night

Location is really good. Convenient.

Location is really good. Convenient.

10

Eliseo

25 Nov 2024

·

Stayed 6 nights

Muy bien. Cerca de la Quinta Avenida.

Muy bien. Cerca de la Quinta Avenida.

10

Hasina

13 Feb 2026

·

Stayed 1 night

We only slept one night on our way out. It’s clean, the location is amazing. Restaurants around. They were very helpful. Easiest hotel to stay ever.

We only slept one night on our way out. It’s clean, the location is amazing. Restaurants around. They were very helpful. Easiest hotel to stay ever.

10

Cynthia

15 Nov 2023

·

Stayed 2 nights

Excelente ubicación, muy cómodo por su cercanía a las dos estaciones de bus, supermercados, restaurantes, playa. Tiene un pequeño frigobar en las habitaciones. El único detalle es el agua de la alberca podrían mejorar ese detalle para estar al 100.

Excelente ubicación, muy cómodo por su cercanía a las dos estaciones de bus, supermercados, restaurantes, playa. Tiene un pequeño frigobar en las habitaciones. El único detalle es el agua de la alberca podrían mejorar ese detalle para estar al 100.

8

Linda

12 Mar 2023

·

Stayed 3 nights

This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.

This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.

10

Bernardino

30 Nov 2022

·

Stayed 19,323 nights

Excelente ubicación

Excelente ubicación

8

Aristeidis

17 Jan 2026

·

Stayed 1 night

Value for money, very close to main pedestrian street

Value for money, very close to main pedestrian street

10

Randy

16 Mar 2023

·

Stayed 7 nights

The location is excellent, very close to Quinta Avenida, but without the noise. An easy walk from the ADO bus station. All the staff were very friendly and helpful. Great options for food and all amenities. The beach is super easy to access. All in all, for the price,I really enjoyed my stay here. Would stay here again.

The location is excellent, very close to Quinta Avenida, but without the noise. An easy walk from the ADO bus station. All the staff were very friendly and helpful. Great options for food and all amenities. The beach is super easy to access. All in all, for the price,I really enjoyed my stay here. Would stay here again.

8

Saul

22 Feb 2025

·

Stayed 3 nights

Es muy centrica y hay muchos negocios de comida

Es muy centrica y hay muchos negocios de comida

10

Daniel

21 Jan 2025

·

Stayed 7 nights

Muy centrico

Muy centrico

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AI-generated summary based on recent guest reviews

Dining

Breakfast experiences vary: some praised the included options at nearby partner spots, while others found them limited or low quality.

Related guest reviews

10

Emily

16 Jan 2025

·

Stayed 3 nights

Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too.

Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too.

4

JOSE GUILLERMO

21 Apr 2022

·

Stayed 5 nights

Le falta mucho mantenimiento al hotel, esta muy descuidado. El aire acondicionado no enfría y lo tenia a 16 grados, el ventilador hace bastante ruido, el frigobar olía mal, y el desayuno muy raquitico y muy mala antesion. El restaurant no depende del hotel es subrogado y solo tienes derecho a huevo con jamón y chorizo, café y jugo. Muy mala calidad por cierto.

Le falta mucho mantenimiento al hotel, esta muy descuidado. El aire acondicionado no enfría y lo tenia a 16 grados, el ventilador hace bastante ruido, el frigobar olía mal, y el desayuno muy raquitico y muy mala antesion. El restaurant no depende del hotel es subrogado y solo tienes derecho a huevo con jamón y chorizo, café y jugo. Muy mala calidad por cierto.

10

Lourdes

6 Jan 2023

·

Stayed 3 nights

Todo estuvo muy bien está en muy buena ubicación todo cerca , dos opción es para ir a desayunar en lo incluido uno cruzando la callle y el otro a la vuelta de la casa esquina suficiente para un desayuno , las camas un poquito duras , y solo de noche salen cucarachas chiquitas especialmente en el baño , hay que tener cuidados para cuando uno ponga sus cosas de regreso en la maletas no llevarlas de recuerdo 😁pero en si , estuvo bien la estancia son amables en recepción .

Todo estuvo muy bien está en muy buena ubicación todo cerca , dos opción es para ir a desayunar en lo incluido uno cruzando la callle y el otro a la vuelta de la casa esquina suficiente para un desayuno , las camas un poquito duras , y solo de noche salen cucarachas chiquitas especialmente en el baño , hay que tener cuidados para cuando uno ponga sus cosas de regreso en la maletas no llevarlas de recuerdo 😁pero en si , estuvo bien la estancia son amables en recepción .

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AI-generated summary based on recent guest reviews

10

Blanca

11 Jun 2026

·

Stayed 1 night

Quick and friendly service, room was very clean and comfortable

Quick and friendly service, room was very clean and comfortable

10

Hasina

13 Feb 2026

·

Stayed 1 night

We only slept one night on our way out. It’s clean, the location is amazing. Restaurants around. They were very helpful. Easiest hotel to stay ever.

We only slept one night on our way out. It’s clean, the location is amazing. Restaurants around. They were very helpful. Easiest hotel to stay ever.

2

Sharon

25 Jan 2026

·

Stayed 3 nights

Bad terri le onternet connection we were there for 4days and could not talk to our family we went to the front desk and complained they changed pur room and we still could not watch abday of TV..All we wanted to see was the news .terriblecservice only a few like in the whole hotel onlyv2 staff speak english..CRAZZZZY it was difficult to communicate the the staff if thec2 guys not there who speak English..ver clean though...very limited towels novtowels tovshow with the house keeping sain shower with jands then dry with towels...we dont dhower like that back home...very terrible service...very nice hotel yhough

Bad terri le onternet connection we were there for 4days and could not talk to our family we went to the front desk and complained they changed pur room and we still could not watch abday of TV..All we wanted to see was the news .terriblecservice only a few like in the whole hotel onlyv2 staff speak english..CRAZZZZY it was difficult to communicate the the staff if thec2 guys not there who speak English..ver clean though...very limited towels novtowels tovshow with the house keeping sain shower with jands then dry with towels...we dont dhower like that back home...very terrible service...very nice hotel yhough

8

Aristeidis

17 Jan 2026

·

Stayed 1 night

Value for money, very close to main pedestrian street

Value for money, very close to main pedestrian street

8

Eduardo

7 Jan 2026

·

Stayed 7 nights

Very central

Very central

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Gran SAHARA

Is parking available at the hotel?

Yes, the hotel offers on-site parking. However, parking is limited and height restrictions apply.

Are pets allowed at the hotel?

No pets or service animals are allowed at this property.

What are the check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 12:00. Early check-in and late check-out may be available for a fee, subject to availability.

Is there an airport shuttle service available?

Yes, the hotel offers a roundtrip airport shuttle service for a fee of MXN 1200 per person (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located in downtown Playa del Carmen, just steps from Quinta Avenida and approximately 0.6 miles from Mamitas Beach. It is also close to various attractions such as Central Square and the 3D Museum of Wonders, all within a short walking distance.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is accessible from 10:00 AM to 8:00 PM. There is also a rooftop pool available.

What are the hotel's policies regarding children?

Up to 2 children aged 8 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $70	19 $51
20 $45	21 $45	22 $45	23 $45	24 $45	25 $51	26 $51
27 $45	28 $45	29 $45	30 $46

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pool access available from 10:00 AM to 8:00 PM.
Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

Airport shuttle fee: MXN 1200 per person (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.