Hotel The Palm

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The Palm is getting older and is in need of some repair. The maintenance of the Palm is in desperate need of an improvement! As a long time visitors we have seen the damage and decline of the property, for example the toilet seat shouldn’t slide around as you sit because the toilet seat is broken! The towels should not feel like sandpaper and a face cloth or wash cloth is now nonexistent and when asking about it you get looked at and treated like you are crazy! The plus side is you can get away and use the beach club at the Carmen hotel down the block to the beach! Very nice place and amenity! The Palm is comfortable but don’t expect a luxury experience! Rain showers were hot but needs to be cleaned so the shower heads can rain fully and not drizzle! Overall doable but do not expect a blanket if you get cold or a toilet seat that is safe to use, or hospitable treatment.

Toilet seat was broken, the room looked as if it were not properly cleaned, some substance smeared on one of the nightstands, and the staff were not at all friendly or welcoming!

Clean room, friendly staff and location is perfect!

The water was very cold in the shower only would stay warm for five minutes. The facilities are beautiful clean staff was there 24 seven. The only thing was that the Jacuzzi was not working.