Jacana Apartments
From
$138
/ night
Select dates to see prices and availability
From
$138
/ night
About this property
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.. Featured amenities include luggage storage, laundry facilities, and an elevator. Event facilities at this aparthotel consist of a conference center and meeting rooms. Free self parking is available onsite..Optional fees: Crib (infant bed) fee: AUD 20.00 per stay Rollaway bed fee: AUD 40 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: The property is professionally cleaned. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned . Special instructions: The front desk is open during the following times: Monday - Friday: 8:00 AM - 6:00 PM To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 5:00 PM. . Check out: 10:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking.
CheckIn:2.00 pm. Checkout:10.00 am
Parking
Swimming pool
Non-Smoking Rooms
Tour Desk
Banquet Facilities
Garden
Location
1-15 Sporting Drive, Thuringowa, Townsville, Queensland, Australia
Room options
8
One-Bedroom Apartment
Room details
1 King Bed
Sleeps 2
624 ft²
Mountain ViewRiver ViewAir ConditioningKitchenRefrigeratorPatio
7
Two-Bedroom Apartment
Room details
1 King Bed
2 Twin Beds
Sleeps 4
861 ft²
Mountain ViewRiver ViewAir ConditioningKitchenRefrigeratorPatio
Guest reviews of Jacana Apartments
8.9
Fabulous
Based on 471 verified reviews
Who stays here?
Business
12%
Couple
21%
Family
59%
Group
3%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Jacana Apartments, guests consistently praise the riverside location near walking paths, lagoons, and shopping, along with spacious, well-equipped apartments and secure parking, while recurring notes mention traffic noise in some units and signs of age.
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What guests think
At Jacana Apartments, guests consistently praise the riverside location near walking paths, lagoons, and shopping, along with spacious, well-equipped apartments and secure parking, while recurring notes mention traffic noise in some units and signs of age.
Cleanliness feedback is mixed, with many finding rooms very clean but several citing odors, stained carpets, and dirty appliances, and housekeeping reported as weekly rather than daily unless requested. Staff are frequently described as friendly, helpful, and accommodating, with easy check-in and flexibility around room moves or late changes. An on-site cafe draws praise for good coffee. A practical, riverfront base for self-contained stays.
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AI-generated summary based on recent guest reviews
Facilities
Secure on-site parking is appreciated, and apartments include in-unit laundry; a few guests noted tight parking spaces and occasional issues or unclear instructions with washers. The on-site cafe is a convenient plus.
Related guest reviews
10
Mark
Aug 7, 2025
·
Stayed 3 nights
Check in was a breeze with great people in the reception. Parking was so handy for the car with a nice view their cafe is also good , you need to know this as Townsville has few good coffee spots. Great location well appointed room that had everything
Check in was a breeze with great people in the reception. Parking was so handy for the car with a nice view their cafe is also good , you need to know this as Townsville has few good coffee spots. Great location well appointed room that had everything
8
Terry
May 13, 2024
·
Stayed 9 nights
The outlook over the river was very pleasant and relaxing. The apartment was well equipped and comfortable. Having secure parking was a big plus.
The outlook over the river was very pleasant and relaxing. The apartment was well equipped and comfortable. Having secure parking was a big plus.
10
Phillip
Aug 16, 2024
·
Stayed 5 nights
Great place very practical and we enjoyed the Foxtel in the room.
Great place very practical and we enjoyed the Foxtel in the room.
8
Kylie
May 5, 2024
·
Stayed 3 nights
The unit had a not so nice smell, washing machine was not working and exhaust fan in laundry was not working either.
The unit had a not so nice smell, washing machine was not working and exhaust fan in laundry was not working either.
10
Soraya
Nov 9, 2025
·
Stayed 2 nights
Easy check in, secure parking, central location making for easy shopping.
Easy check in, secure parking, central location making for easy shopping.
8
Michael
May 2, 2024
·
Stayed 2 nights
Lovely outlook over the Ross River. Near main road with some traffic noise. Security is good. Rooms only serviced once per week so you need to ask at reception for additional servicing at no additional cost.
Lovely outlook over the Ross River. Near main road with some traffic noise. Security is good. Rooms only serviced once per week so you need to ask at reception for additional servicing at no additional cost.
8
Jodie
Nov 2, 2023
·
Stayed 2 nights
We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away. The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door. We had an undercover parking spot opposite the door to the building, which was included in the room rate. There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee. We would stay here again if needing accommodation in this area. Overall, it was good value.
We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away. The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door. We had an undercover parking spot opposite the door to the building, which was included in the room rate. There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee. We would stay here again if needing accommodation in this area. Overall, it was good value.
8
Robbie
Jun 11, 2024
·
Stayed 3 nights
Efficient apartment close to everything we were interested in. Nice to have a washer & dryer but instructions on how to work them would have been appreciated. Had to learn by trial and error. Appreciated the on-site parking but next time we will rent a smaller vehicle. Our large car was a tight fit. Also appreciated the extensive walking paths near the facility. We took long walks every day.
Efficient apartment close to everything we were interested in. Nice to have a washer & dryer but instructions on how to work them would have been appreciated. Had to learn by trial and error. Appreciated the on-site parking but next time we will rent a smaller vehicle. Our large car was a tight fit. Also appreciated the extensive walking paths near the facility. We took long walks every day.
8
Gary
Sep 4, 2024
·
Stayed 4 nights
I value my privacy which is the main reason I choose to stay in apartments rather than in hotels or with family and friends. I was not impressed by having a group of strangers uninvited walk into my apartment at 8:45 am, without knocking, and without any valid cause - I was just getting out of the shower when I heard them in the corridor and had a few seconds to wrap a towel around my waist. On another point of security, there should be a safe provided in the rooms for laptops, cameras and passports etc.
I value my privacy which is the main reason I choose to stay in apartments rather than in hotels or with family and friends. I was not impressed by having a group of strangers uninvited walk into my apartment at 8:45 am, without knocking, and without any valid cause - I was just getting out of the shower when I heard them in the corridor and had a few seconds to wrap a towel around my waist. On another point of security, there should be a safe provided in the rooms for laptops, cameras and passports etc.
6
Gary
Aug 30, 2022
·
Stayed 5 nights
Good location at Riverway, very near to my family in Condon. Although the apartment had all of the basics needed for a week's stay (e.g. kitchen and laundry items) it was nonetheless quite Spartan relative to the apartment in Brisbane CBD where I stayed in the previous week. No TV in the bedroom, sofa was not very user friendly, one small tube of body wash and one tube of shampoo for the week. Not serviced daily, no replenishments of bathroom items nor any condiments, coffee, tea etc. It was 15% more expensive than my Brisbane suite rate, and only half as comfortable.
Good location at Riverway, very near to my family in Condon. Although the apartment had all of the basics needed for a week's stay (e.g. kitchen and laundry items) it was nonetheless quite Spartan relative to the apartment in Brisbane CBD where I stayed in the previous week. No TV in the bedroom, sofa was not very user friendly, one small tube of body wash and one tube of shampoo for the week. Not serviced daily, no replenishments of bathroom items nor any condiments, coffee, tea etc. It was 15% more expensive than my Brisbane suite rate, and only half as comfortable.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: several guests found apartments very clean, while others reported odors, stained carpets, dirty ovens, and dust. Housekeeping was noted as weekly rather than daily, with extra servicing available on request.
Related guest reviews
10
Annika
Jun 13, 2025
·
Stayed 3 nights
We loved our stay, the apartment had plenty of room for our family of 5, we could spread out and not feel on top of one another! The apartment was clean and had everything we needed!
We loved our stay, the apartment had plenty of room for our family of 5, we could spread out and not feel on top of one another! The apartment was clean and had everything we needed!
10
Ruth
Apr 6, 2024
·
Stayed 3 nights
Easy access to the lagoons for the kids. Roomy apartment and clean and neat and tidy. Great value for money, really cheap price for the quality of the property.
Easy access to the lagoons for the kids. Roomy apartment and clean and neat and tidy. Great value for money, really cheap price for the quality of the property.
4
Pat
Oct 19, 2024
·
Stayed 5 nights
The unit was smelly and very dusty. Oven was dirty and we where not able to use it. Kettle and toaster discusting. Will definitely not stay there again and don't recommend it.
The unit was smelly and very dusty. Oven was dirty and we where not able to use it. Kettle and toaster discusting. Will definitely not stay there again and don't recommend it.
8
Kylie
May 5, 2024
·
Stayed 3 nights
The unit had a not so nice smell, washing machine was not working and exhaust fan in laundry was not working either.
The unit had a not so nice smell, washing machine was not working and exhaust fan in laundry was not working either.
8
Isiah
Sep 10, 2025
·
Stayed 4 nights
close to the shops , and beautiful veiws of ross river. Very clean and friendly staff.
close to the shops , and beautiful veiws of ross river. Very clean and friendly staff.
8
Jodie
Nov 2, 2023
·
Stayed 2 nights
We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away. The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door. We had an undercover parking spot opposite the door to the building, which was included in the room rate. There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee. We would stay here again if needing accommodation in this area. Overall, it was good value.
We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away. The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door. We had an undercover parking spot opposite the door to the building, which was included in the room rate. There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee. We would stay here again if needing accommodation in this area. Overall, it was good value.
6
Renee
Apr 13, 2025
·
Stayed 2 nights
Good location. Rooms were good size, just needed a bit of improvements with the cleanliness of the room
Good location. Rooms were good size, just needed a bit of improvements with the cleanliness of the room
4
Mark
Jun 25, 2025
·
Stayed 5 nights
Great walking tracks, sporting and library facilities close by. Unit itself had stained carpet and a bedroom air conditioner that was so loud it prevented sleep. Light shines through the bedroom window due to very bright all night lights on outside verandah. The unit looks tired and dated.
Great walking tracks, sporting and library facilities close by. Unit itself had stained carpet and a bedroom air conditioner that was so loud it prevented sleep. Light shines through the bedroom window due to very bright all night lights on outside verandah. The unit looks tired and dated.
8
MARK
May 16, 2025
·
Stayed 3 nights
Dirty trays with remains of cooked food left in the oven. Apartments starting to show signs of age and normal wear and tear.
Dirty trays with remains of cooked food left in the oven. Apartments starting to show signs of age and normal wear and tear.
4
Jacinta
Apr 18, 2023
·
Stayed 4 nights
Dirty linen- bed bugs in main bed. Suffering bites to arms and torso.
Dirty linen- bed bugs in main bed. Suffering bites to arms and torso.
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AI-generated summary based on recent guest reviews
Rooms
Apartments are spacious, well equipped, and offer pleasant river views, but some units feel dated and have maintenance issues such as leaking shower doors or loud air conditioning. Traffic or road noise affects certain rooms near the main road.
Related guest reviews
8
Egan
Jun 18, 2024
·
Stayed 2 nights
The property was very clean and the room was a good size. We were right on the end next to the road so it was very noisy, hence 4 stars.
The property was very clean and the room was a good size. We were right on the end next to the road so it was very noisy, hence 4 stars.
10
Annika
Jun 13, 2025
·
Stayed 3 nights
We loved our stay, the apartment had plenty of room for our family of 5, we could spread out and not feel on top of one another! The apartment was clean and had everything we needed!
We loved our stay, the apartment had plenty of room for our family of 5, we could spread out and not feel on top of one another! The apartment was clean and had everything we needed!
10
Fiona
Oct 24, 2023
·
Stayed 6 nights
Great location. We asked to move to another apartment as ours was very noisy. We were close to the hwy. The staff were fabulous and moved us to a much quieter apartment facing the river. We also asked for a late check-out which was accepted. The location is about a 5 minute walk to the Riverway lagoon. A must if you’re staying in the area. It’s free with great facilities.The library is next door with a good cafe.
Great location. We asked to move to another apartment as ours was very noisy. We were close to the hwy. The staff were fabulous and moved us to a much quieter apartment facing the river. We also asked for a late check-out which was accepted. The location is about a 5 minute walk to the Riverway lagoon. A must if you’re staying in the area. It’s free with great facilities.The library is next door with a good cafe.
8
Terry
May 13, 2024
·
Stayed 9 nights
The outlook over the river was very pleasant and relaxing. The apartment was well equipped and comfortable. Having secure parking was a big plus.
The outlook over the river was very pleasant and relaxing. The apartment was well equipped and comfortable. Having secure parking was a big plus.
10
Kylie
Sep 28, 2024
·
Stayed 5 nights
We were staying for a local football competition so it was ideally located for our stay, spacious, had everything we needed for a long stay. Only criticism was the shower doors leaked water on the floor a lot.
We were staying for a local football competition so it was ideally located for our stay, spacious, had everything we needed for a long stay. Only criticism was the shower doors leaked water on the floor a lot.
8
Jodie
Nov 2, 2023
·
Stayed 2 nights
We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away. The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door. We had an undercover parking spot opposite the door to the building, which was included in the room rate. There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee. We would stay here again if needing accommodation in this area. Overall, it was good value.
We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away. The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door. We had an undercover parking spot opposite the door to the building, which was included in the room rate. There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee. We would stay here again if needing accommodation in this area. Overall, it was good value.
6
Renee
Apr 13, 2025
·
Stayed 2 nights
Good location. Rooms were good size, just needed a bit of improvements with the cleanliness of the room
Good location. Rooms were good size, just needed a bit of improvements with the cleanliness of the room
8
Marie-Chantal
Aug 18, 2024
·
Stayed 2 nights
Beautiful on the water. Very noisy though.
Beautiful on the water. Very noisy though.
4
Mark
Jun 25, 2025
·
Stayed 5 nights
Great walking tracks, sporting and library facilities close by. Unit itself had stained carpet and a bedroom air conditioner that was so loud it prevented sleep. Light shines through the bedroom window due to very bright all night lights on outside verandah. The unit looks tired and dated.
Great walking tracks, sporting and library facilities close by. Unit itself had stained carpet and a bedroom air conditioner that was so loud it prevented sleep. Light shines through the bedroom window due to very bright all night lights on outside verandah. The unit looks tired and dated.
8
Alistair
Dec 10, 2024
·
Stayed 6 nights
Have stayed here a number of times. Room this time not as good (road noise) as last but still OK.
Have stayed here a number of times. Room this time not as good (road noise) as last but still OK.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, helpful, and accommodating, with easy check-in and flexibility for room moves or late changes.
Related guest reviews
10
Eseta
Aug 18, 2025
·
Stayed 3 nights
It was amazing we always stayed in Jacana when ever we come to Townsville..very cool and friendly
It was amazing we always stayed in Jacana when ever we come to Townsville..very cool and friendly
10
Mark
Aug 7, 2025
·
Stayed 3 nights
Check in was a breeze with great people in the reception. Parking was so handy for the car with a nice view their cafe is also good , you need to know this as Townsville has few good coffee spots. Great location well appointed room that had everything
Check in was a breeze with great people in the reception. Parking was so handy for the car with a nice view their cafe is also good , you need to know this as Townsville has few good coffee spots. Great location well appointed room that had everything
10
Fiona
Oct 24, 2023
·
Stayed 6 nights
Great location. We asked to move to another apartment as ours was very noisy. We were close to the hwy. The staff were fabulous and moved us to a much quieter apartment facing the river. We also asked for a late check-out which was accepted. The location is about a 5 minute walk to the Riverway lagoon. A must if you’re staying in the area. It’s free with great facilities.The library is next door with a good cafe.
Great location. We asked to move to another apartment as ours was very noisy. We were close to the hwy. The staff were fabulous and moved us to a much quieter apartment facing the river. We also asked for a late check-out which was accepted. The location is about a 5 minute walk to the Riverway lagoon. A must if you’re staying in the area. It’s free with great facilities.The library is next door with a good cafe.
10
Thomas
May 16, 2023
·
Stayed 2 nights
I suddenly became ill. Our stay was to be over the next morning. I wasn't able to travel. We worked it out with the management to stay another day. Stayed in the apartment the whole day sleeping and watching great movies. I would definitely love to stay the next time I'm in Australia
I suddenly became ill. Our stay was to be over the next morning. I wasn't able to travel. We worked it out with the management to stay another day. Stayed in the apartment the whole day sleeping and watching great movies. I would definitely love to stay the next time I'm in Australia
10
Brenda
Mar 8, 2024
·
Stayed 4 nights
Had a wonderful stay. 4 nights. Close to everything we wanted. Some reviews mentioned road noises. I only heard a emergency vehicle go pass on 2 nights, but in Kitchen. Couldn't hear any noise in main bedroom.
Had a wonderful stay. 4 nights. Close to everything we wanted. Some reviews mentioned road noises. I only heard a emergency vehicle go pass on 2 nights, but in Kitchen. Couldn't hear any noise in main bedroom.
8
Isiah
Sep 10, 2025
·
Stayed 4 nights
close to the shops , and beautiful veiws of ross river. Very clean and friendly staff.
close to the shops , and beautiful veiws of ross river. Very clean and friendly staff.
10
Soraya
Nov 9, 2025
·
Stayed 2 nights
Easy check in, secure parking, central location making for easy shopping.
Easy check in, secure parking, central location making for easy shopping.
8
Michael
May 2, 2024
·
Stayed 2 nights
Lovely outlook over the Ross River. Near main road with some traffic noise. Security is good. Rooms only serviced once per week so you need to ask at reception for additional servicing at no additional cost.
Lovely outlook over the Ross River. Near main road with some traffic noise. Security is good. Rooms only serviced once per week so you need to ask at reception for additional servicing at no additional cost.
10
Dianne
Feb 16, 2024
·
Stayed 3 nights
Very helpful staff. Lovely river walk and near municipal facilities. Nice cafe too.
Very helpful staff. Lovely river walk and near municipal facilities. Nice cafe too.
8
Gary
Sep 4, 2024
·
Stayed 4 nights
I value my privacy which is the main reason I choose to stay in apartments rather than in hotels or with family and friends. I was not impressed by having a group of strangers uninvited walk into my apartment at 8:45 am, without knocking, and without any valid cause - I was just getting out of the shower when I heard them in the corridor and had a few seconds to wrap a towel around my waist. On another point of security, there should be a safe provided in the rooms for laptops, cameras and passports etc.
I value my privacy which is the main reason I choose to stay in apartments rather than in hotels or with family and friends. I was not impressed by having a group of strangers uninvited walk into my apartment at 8:45 am, without knocking, and without any valid cause - I was just getting out of the shower when I heard them in the corridor and had a few seconds to wrap a towel around my waist. On another point of security, there should be a safe provided in the rooms for laptops, cameras and passports etc.
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AI-generated summary based on recent guest reviews
Location
Riverside setting near walking paths, lagoons, and a large shopping center earns strong praise. Some units close to the road experience noticeable traffic noise.
Related guest reviews
8
Peter
Apr 30, 2022
·
Stayed 18 nights
Perfect place for a work trip, very convenient facilities and close to a large shopping centre for supplies. My room had a great view of the Ross river. Definitely would stay again if on an extended work trip.
Perfect place for a work trip, very convenient facilities and close to a large shopping centre for supplies. My room had a great view of the Ross river. Definitely would stay again if on an extended work trip.
10
Naomi
Sep 1, 2024
·
Stayed 2 nights
River frontage was nice. Views (3rd floor)
River frontage was nice. Views (3rd floor)
10
Angelo
May 10, 2025
·
Stayed 2 nights
Great location. Great room. Great kitchen. Great shopping around.
Great location. Great room. Great kitchen. Great shopping around.
10
Ruth
Apr 6, 2024
·
Stayed 3 nights
Easy access to the lagoons for the kids. Roomy apartment and clean and neat and tidy. Great value for money, really cheap price for the quality of the property.
Easy access to the lagoons for the kids. Roomy apartment and clean and neat and tidy. Great value for money, really cheap price for the quality of the property.
8
Isiah
Sep 10, 2025
·
Stayed 4 nights
close to the shops , and beautiful veiws of ross river. Very clean and friendly staff.
close to the shops , and beautiful veiws of ross river. Very clean and friendly staff.
10
Soraya
Nov 9, 2025
·
Stayed 2 nights
Easy check in, secure parking, central location making for easy shopping.
Easy check in, secure parking, central location making for easy shopping.
8
Jodie
Nov 2, 2023
·
Stayed 2 nights
We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away. The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door. We had an undercover parking spot opposite the door to the building, which was included in the room rate. There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee. We would stay here again if needing accommodation in this area. Overall, it was good value.
We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away. The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door. We had an undercover parking spot opposite the door to the building, which was included in the room rate. There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee. We would stay here again if needing accommodation in this area. Overall, it was good value.
10
Oliver
Aug 24, 2025
·
Stayed 2 nights
Great location. Close to everything. But just need a bit of TLC finished
Great location. Close to everything. But just need a bit of TLC finished
8
Robbie
Jun 11, 2024
·
Stayed 3 nights
Efficient apartment close to everything we were interested in. Nice to have a washer & dryer but instructions on how to work them would have been appreciated. Had to learn by trial and error. Appreciated the on-site parking but next time we will rent a smaller vehicle. Our large car was a tight fit. Also appreciated the extensive walking paths near the facility. We took long walks every day.
Efficient apartment close to everything we were interested in. Nice to have a washer & dryer but instructions on how to work them would have been appreciated. Had to learn by trial and error. Appreciated the on-site parking but next time we will rent a smaller vehicle. Our large car was a tight fit. Also appreciated the extensive walking paths near the facility. We took long walks every day.
10
Elly
Jun 13, 2024
·
Stayed 3 nights
Location river views
Location river views
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AI-generated summary based on recent guest reviews
Dining
Multiple reviews commend the on-site cafe for good coffee and value. No broader on-site dining or breakfast details are mentioned.
Related guest reviews
10
Mark
Aug 7, 2025
·
Stayed 3 nights
Check in was a breeze with great people in the reception. Parking was so handy for the car with a nice view their cafe is also good , you need to know this as Townsville has few good coffee spots. Great location well appointed room that had everything
Check in was a breeze with great people in the reception. Parking was so handy for the car with a nice view their cafe is also good , you need to know this as Townsville has few good coffee spots. Great location well appointed room that had everything
8
Jodie
Nov 2, 2023
·
Stayed 2 nights
We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away. The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door. We had an undercover parking spot opposite the door to the building, which was included in the room rate. There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee. We would stay here again if needing accommodation in this area. Overall, it was good value.
We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away. The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door. We had an undercover parking spot opposite the door to the building, which was included in the room rate. There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee. We would stay here again if needing accommodation in this area. Overall, it was good value.
10
Dianne
Feb 16, 2024
·
Stayed 3 nights
Very helpful staff. Lovely river walk and near municipal facilities. Nice cafe too.
Very helpful staff. Lovely river walk and near municipal facilities. Nice cafe too.
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AI-generated summary based on recent guest reviews
No written reviews
Guests have not written any reviews for this property yet.
Property Policies
Check-in
Check-out
From 14:00 to 18:00
Before 10:00
FAQs about Jacana Apartments
Is parking available at the property?
Yes, there is free on-site parking available for guests.
What are the check-in and check-out times?
Check-in is from 14:00 until 18:00, and check-out is by 10:00.
What accessibility features does the hotel offer?
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.
Where is the hotel located in relation to key landmarks?
The hotel is located at 1-15 Sporting Drive, Thuringowa, in Townsville, Queensland, Australia. It is conveniently situated for access to local attractions and amenities.
Does the hotel have a swimming pool?
Yes, there is an outdoor swimming pool available for guests.
What are the hotel's policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age, though specific age limits are not provided.
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Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Tour Desk
Banquet Facilities
Garden
Activities
Swimming pool
Garden
Golf Course (nearby)
Playground
Pool Outdoor
Outdoor Furniture
Terrace
Services
Tour Desk
Banquet Facilities
Luggage Storage
General
Non-Smoking Rooms
Vending Machines
Family Room
Wheelchair Accessible (Limited)
Parking
Parking
Free Parking
Electric Car charging station
Parking Onsite
Internet
Free Wi-Fi