Name: Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Address: Km 9.7 Blvd Kulkulcan, Punta Cancun, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 8.4

Guest reviews

8.4

Very good

Based on 2,418 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, guests highlight friendly staff, lively adult energy, beach views, and a walkable location, but also report slow elevators, mixed dining, persistent upselling, and scarce pool and beach loungers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Jens D

23 Mar 2026

·

Stayed 4 nights

They need more fish tacos blackened grilled should be able to get a fish taco twice a day if I want instead I was only able to get a fried one up on the roof level 18 restaurant once a lot of hotels in Mexico are doing this making it hard to get fish tacos and really that is what everyone wants we want good fish tacos

8

Peter

23 Mar 2026

·

Stayed 3 nights

The hotel was clean with an amazing view of the ocean. The airport shuttle was on going but on the way to the airport not so much. The food was really that great. I have had better. Drinks were ok but not much choice of tequila.

4

Viktoriya

21 Mar 2026

·

Stayed 5 nights

The hotel is very nice looking and the beach it sits on is great. The staff is very good, friendly, and very hard working. However our room had a very strong plumbing smell coming out of the sinks and toilet. Hotel’s management pretended like they didn’t smell anything when we brought it to their attention. The front desk sold us the diamond access package for $600, which was supposed to cover top shelf liquor but the restaurants didn’t have it. Finally upon checkout they presented me a bill with multiple charges of the tours that we never went on and refused to remove them. I would say this experience was not ideal for the money they charge!

8

Laura

6 Mar 2026

·

Stayed 4 nights

Everything was wonderful except pool bathrooms were gross

4

Isaac

5 Feb 2026

·

Stayed 5 nights

Food was mediocre, views were very good, elevators are terrible and you end up waiting 20 min or so to get to the lobby (i was on floor 15). Have to wake up early to save ur spot for beach chairs if you wanna sit on the beach.

Km 9.7 Blvd Kulkulcan, Punta Cancun, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

With a stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancun (Zona Hotelera), you'll be a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 6 minutes by foot from Chac Mool Beach. This all-inclusive property is 0.6 mi (1 km) from Forum Beach and 0.7 mi (1.1 km) from Cancun Convention Center.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(0.2 Miles)

Nichupté Lagoon(0.2 Miles)

Chac Mool Beach(0.3 Miles)

Forum By The Sea Mall(0.5 Miles)

Forum Beach(0.6 Miles)

Cancun Convention Center(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

No pets and no service animals are allowed at this property.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests can contact the property for more details on specific accessibility features.

The property is located in Cancun's Zona Hotelera, a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and 12 minutes by foot from Forum Beach. It is 0.7 miles from Cancun Convention Center and 2.3 miles from La Isla Shopping Mall.

Yes, the property features 2 outdoor swimming pools, including a seasonal outdoor pool.

Guests under 18 years old are not permitted at this adults-only property.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

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Amenities

Property description

Book on Vio

Guest reviews

Very good

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only