Name: Aloft by Marriott Cancun
Address: Boulevard Kukulkan Mz 48 lt 8-01 Km 9 Zona Hotelera, Punta Cancun, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 7.73

Guest reviews

7.7

Good

Based on 760 verified reviews

Who stays here?

Business

12%

Couple

40%

Family

18%

Group

21%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Aloft Cancun stands out for its central location near the beach, nightlife, buses, and the convention center, friendly staff, and good value, while feedback is mixed on cleanliness, upkeep, and some front desk processes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Samuel

4 weeks ago

·

Stayed 3 nights

I had a great experience staying here. The service was excellent from start to finish—staff was friendly, welcoming, and always willing to help. I haven’t stayed here since 2023, and I was really impressed with how much they’ve upgraded the hotel. Everything feels refreshed and well taken care of, which made the stay even more enjoyable. This is my go-to place whenever I visit Cancun, and they continue to deliver a consistently great experience. Highly recommend!

8

georgia

Apr 15, 2026

·

Stayed 2 nights

Good location in hotel district.

10

Norberto

Apr 6, 2026

·

Stayed 1 night

Good

8

Mona

Mar 22, 2026

·

Stayed 1 night

Met our needs. Clean and easy access

8

Donald

Jan 30, 2026

·

Stayed 3 nights

Staff was friendly. Great amenities. Great location. Would definitely stay here again.

Boulevard Kukulkan Mz 48 lt 8-01 Km 9 Zona Hotelera, Punta Cancun, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

With a stay at Aloft Cancun in Cancun (Zona Hotelera), you'll be steps from UltraMar Ferry Terminal and Cancun Convention Center. This hotel is 0.1 mi (0.2 km) from Caracol Beach and 2.3 mi (3.7 km) from La Isla Shopping Mall.

UltraMar Ferry Terminal(0.1 miles)

Cancun Convention Center(0.1 miles)

Plaza Caracol Mall(0.1 miles)

Caracol Beach(0.1 miles)

Nichupté Lagoon(0.2 miles)

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available on-site and is free, though it is limited. Height restrictions apply.

Continental breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately MXN 270 for adults and MXN 135 for children.

Pets are allowed at the property with a fee of MXN 68.5 per accommodation, per night, and a maximum fee of MXN 2550 per stay. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee of MXN 1140, subject to availability.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.

The hotel is located in Cancun's Zona Hotelera, just steps from UltraMar Ferry Terminal and Cancun Convention Center. It is 0.1 mi (0.2 km) from Caracol Beach and 2.3 mi (3.7 km) from La Isla Shopping Mall.

Yes, there is an outdoor swimming pool available for guests, with access from 8:00 AM to 10:00 PM.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Aloft by Marriott Cancun

Amenities

Property description

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Guest reviews