Name: Staybridge Suites San Bernardino - Loma Linda by IHG
Address: 1911 Commercenter Court, Orange Show, San Bernardino, California, United States of America, San Bernardino, San Bernardino County, US
Price range: US$101–US$368 per night
Rating: 9.03

What guests think

Staybridge Suites - San Bernardino - Loma Linda earns praise for its clean, spacious rooms and friendly staff, with guests appreciating the convenient location near restaurants, though some report lapses in housekeeping, parking concerns, and neighborhood safety.

Guests like the suite-style layouts with in-room kitchens and comfortable beds, which work well for families. Breakfast is frequently described as good, with waffles and fresh items, though some mention limited variety, slow replenishment, or crowding. Amenities such as the pool, gym, free laundry, and outdoor BBQ/fire pit areas are appreciated, but there are occasional issues with smoke odors, low water pressure, and noise from other guests or dogs. Overall, expect a comfortable, modern stay with some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool, gym, free laundry, and outdoor BBQ/fire pit areas. Some note the fire pit was unavailable, pool cleanliness at times, no hallway ice machines (relying on in-room freezers), and parking that is shared with nearby restaurants, with occasional fee confusion and security concerns.

Related guest reviews

10

KIMELA

12 Jul 2025

·

Stayed 3 nights

Property was clean. Breakfast was good but lobby was crowded on weekend with families. I didn’t like the fact that dogs were allowed in breakfast area around food. The pool area was busy and pool was dirty. Nice hotel, but not sure if I will stay again.

10

Susan

21 Jun 2025

·

Stayed 1 night

This is a very clean option and definitely a step above the typical Marriott or Hilton in the area. Breakfast had fresh fruit and quality yogurt, waffles, much better than the prepackaged crap at the other places. The room was spacious. The gym first rate.

6

Liliana

1 Sept 2025

·

Stayed 2 nights

We asked to get the fire Pitt on they said no! They didn’t have a lighted we had to bring our own? Isn’t it an amenity at the hotel?

6

Johnathan

11 Jun 2025

·

Stayed 5 nights

Hotel was generally clean and tidy. Pool area is nice. BBQ and fire pit area is great too. The ugly, hallways smell bad. No idea what it is but it doesn’t smell very good. Awful coffee at the breakfast buffet. Bed wasn’t very comfortable, no ice machines. Only ice was what could be made by the freezer in your room. Not a terrible stay but dated, dingy, and lacking some decent food/beverage options.

10

Shimira

13 May 2023

·

Stayed 2 nights

The outdoor space was nice for relaxing in the evening. There was an IHOP, Red Lobster, and several other restaurants within walking distance. The suite space was spacious and let me create space for working and relaxing. If I'm traveling for work, I will definitely be staying at Staybridge.

8

William

1 Jun 2025

·

Stayed 1 night

Good location and very friendly staff. Right next to a restaurant where you can get a 10% discount -- just ask the front desk for the coupon. Room is comfortable. Air conditioner works well and isn't too loud. Parking is convenient, but be aware you will compete with people visiting the restaurant--which is probably how my car door got a big dent in it. A couple odd things about this hotel: 1. TV angle is not good as it doesn't face the bed, nor the couch. 2. The TV guide is dated from January 2025 and doesn't list the programs, only the networks. 3. The shower doors are very heavy. My spouse had a hard time opening and closing them. 4. The bathroom sink water flow is very light.

10

David

2 Feb 2023

·

Stayed 2 nights

Hotel is brand new. Everything was clean and well maintained. Breakfast was tasty. The outdoor fire pit is nice and they have big grills you can use. The room was big and the kitchen was well appointed. Would recommend.

2

Ana

13 Aug 2025

·

Stayed 3 nights

I was not given the right infomation about parking fee and was charged extra for each additional day. A man was recording my children at the pool and when i notified the staff they stated there was nothing they could really do, will not be coming here again

10

Tanya

11 Jan 2024

·

Stayed 1 night

Our room was clean and comfortable, perfect for our family. There were restaurants within walking distance. Loved the breakfast options which was included. The only drawback was the elevators weren’t working, however the staircase was clean, well lit and felt safe. We will definitely stay here again.

2

Ramiro

25 Nov 2025

·

Stayed 2 nights

Catalytic converter stolen from work vehicle overnight. Book at your own risk.

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Cleanliness

Most reviews praise clean rooms and tidy spaces, but some report lapses such as hair in bathrooms, dusty spots, a dirty pool, hallway odors, and occasional marijuana smells.

Related guest reviews

10

KIMELA

12 Jul 2025

·

Stayed 3 nights

Property was clean. Breakfast was good but lobby was crowded on weekend with families. I didn’t like the fact that dogs were allowed in breakfast area around food. The pool area was busy and pool was dirty. Nice hotel, but not sure if I will stay again.

2

TYLER

21 Sept 2025

·

Stayed 2 nights

All of their rooms smell like Marijuana smoke. Front desk is rude and doesn't care. The pillows and all the bedding smell like smoke. Rooms say they are non smoking but its clear they allow people to smoke in these rooms. Check the reviews on other platforms like google and you will see others had the same issues as i did. We didn't stay we left because i couldn't take the smell. I booked this place based on the 9.2 rating on hotels.com but clearly its not accurate. Look at the google reviews and be warned before booking. Also.you will not get a refund. The hotel refuses to do so.

10

Eric

6 Jan 2024

·

Stayed 1 night

This was the most cleanest room I've ever been in fully stocked with a full kitchen plates silverware dishwasher garbage disposal refrigerator microwave electric range for cooking a dinner table living room a separate bedroom two full screen TVs a really nice shower this place is the works a heated pool above my expectations especially for the $140 a night this is a really nice stay

10

Minjung

5 May 2025

·

Stayed 1 night

Very clean and modern amenities. I loved that the bathrooms had separate toilet area and that the room included a kitchen. Highly recommend for families to stay! The workers were extremely nice as well :)

8

Parley

24 Apr 2023

·

Stayed 3 nights

I loved the hotel. it was nice and neat. however, there was hair all over the bathroom of my room before i even got there. and there was coffee stains on my side table.

10

Jun

26 Mar 2024

·

Stayed 1 night

Very convenient location, with easy access to shopping. Clean room with fully equipped mini kitchen and very friendly staff! Definitely recommended!

4

Amanda

1 Dec 2025

·

Stayed 1 night

There was still hair in the showers from the previous guest. I know it wasn’t 100% their fault but the TV didn’t work for the whole night the first night we were there and we checked out the next morning, but other than that the staff were excellent. It was just the fact that the room wasn’t cleaned properly and you could tell.

6

Johnathan

11 Jun 2025

·

Stayed 5 nights

Hotel was generally clean and tidy. Pool area is nice. BBQ and fire pit area is great too. The ugly, hallways smell bad. No idea what it is but it doesn’t smell very good. Awful coffee at the breakfast buffet. Bed wasn’t very comfortable, no ice machines. Only ice was what could be made by the freezer in your room. Not a terrible stay but dated, dingy, and lacking some decent food/beverage options.

8

Sarah

25 Apr 2025

·

Stayed 2 nights

The hotel itself was great. Amenities, breakfast. Everything was good. However, Our room kept smelling of weed from someone on our floor smoking. Which i hated, as we had two small children with us. Walking outside there was lots of trash on the ground in the entry way.

10

Aniesa

2 Mar 2025

·

Stayed 1 night

Large rooms, super clean and fresh. Great lobby space and den for our soccer team to hang out. Definitely a pleasant stay.

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AI-generated summary based on recent guest reviews

Rooms

Large suite-style rooms with kitchens and comfortable beds are highlighted, and many find them quiet. Downsides include low water pressure, awkward TV placement or malfunctions, heavy shower doors, and occasional noise from upstairs or barking dogs.

Related guest reviews

10

Michael

2 Sept 2025

·

Stayed 3 nights

Nice, spacious room.

10

Susan

21 Jun 2025

·

Stayed 1 night

This is a very clean option and definitely a step above the typical Marriott or Hilton in the area. Breakfast had fresh fruit and quality yogurt, waffles, much better than the prepackaged crap at the other places. The room was spacious. The gym first rate.

8

Karen

18 Sept 2025

·

Stayed 1 night

Great place except for dogs hysterically barking each evening and morning for hours.

10

Minjung

5 May 2025

·

Stayed 1 night

Very clean and modern amenities. I loved that the bathrooms had separate toilet area and that the room included a kitchen. Highly recommend for families to stay! The workers were extremely nice as well :)

8

rodney j

25 Dec 2022

·

Stayed 19,350 nights

Great modern rooms with big kitchen ,very good breakfast ,only let down is shower pressure ,very poor

10

Jillian

14 Mar 2024

·

Stayed 1 night

Room 508 - lights next to bed didn’t work, bathroom auto light kept turning and n throughout the night. Otherwise a good stay.

10

jessica

14 Oct 2024

·

Stayed 2 nights

Could’ve given hotel 10/10 but the people upstairs room was noisy especially at night. Would wake us up from our sleep. Beside that BEST hotel in a an older area in town.

8

John

6 Nov 2023

·

Stayed 2 nights

Very clean and outstanding customer service at check in..the Lady who checked me in was very personable, kind and seemed genuine. The only complaint and unfortunately this is a fairly large one was the water pressure in the room, showers and sink were practically non existant so my showers were VERY unfulfilling.

8

William

1 Jun 2025

·

Stayed 1 night

Good location and very friendly staff. Right next to a restaurant where you can get a 10% discount -- just ask the front desk for the coupon. Room is comfortable. Air conditioner works well and isn't too loud. Parking is convenient, but be aware you will compete with people visiting the restaurant--which is probably how my car door got a big dent in it. A couple odd things about this hotel: 1. TV angle is not good as it doesn't face the bed, nor the couch. 2. The TV guide is dated from January 2025 and doesn't list the programs, only the networks. 3. The shower doors are very heavy. My spouse had a hard time opening and closing them. 4. The bathroom sink water flow is very light.

10

KATHRYN

22 Aug 2025

·

Stayed 1 night

This hotel was fantastic. They had everything we needed in the room. Very roomy and comfortable. Great place to stay if you are traveling with kids. Will stay here again.

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Service

Staff are widely described as friendly, welcoming, and accommodating (including early check-in or late checkout). Recurring complaints include missed housekeeping, towel/bedding shortages, reservation or billing errors, slow responses, and poor communication during issues.

Related guest reviews

10

Kelly

5 Sept 2024

·

Stayed 5 nights

Had a great stay, the staff is amazing!

4

matthew

24 Mar 2024

·

Stayed 1 night

Upon arriving, the night auditor/front desk attendant managed to mess up my reservation and didn’t use the digital card provided from Expedia. He had to cancel the reservation I made and then create a new reservation which caused me to lose out on $209 until my bank decides to process the refund for the canceled reservation. Very bad start to my stay and honestly I was very upset that the employee could make such a costly mistake, he simply offered me a free snack as an apology and it was honestly insulting. I tried to put it behind me since I was only staying there for the night but in the morning I was calling the front desk from my room and could get in contact with them after 15 minutes. Not really sure what’s going on with the staff here but they should be trained better on customer service and accuracy while completing a check-in. Definitely won’t be staying here again but the room itself was fine. The tv is in an awkward spot but otherwise a decent room

10

Trina

11 Jan 2025

·

Stayed 1 night

Super friendly check in staff! The rooms are amazing!

10

Taylor

17 Mar 2025

·

Stayed 1 night

A wonderful stay and close to the casino I will be staying again. I even got a 2pm checkout just for joining there rewards program which was awesome!!

10

Yadira

14 Mar 2025

·

Stayed 1 night

The team were amazing and allowed us to check in early.

10

Steve

29 Dec 2024

·

Stayed 3 nights

This was our first time staying at Staybridge Suites and it was a great experience (12/25, 12/26 & 12/27). We were very impressed with the cleanliness of the hotel, the location and also with the very helpful staff; especially Jessica G. She was very friendly, informative, professional and patiently answered all our questions. Jessica made us feel welcomed even when we arrived very late in the day. Thank you to her and one and all! Steve & Jamie

10

Sharon

28 Jul 2025

·

Stayed 1 night

Kim at the front desk was very welcoming during our check in. She explained when breakfast was served and asked if we needed anything else. She answered all my questions and was very knowledgeable.

2

Monica

28 Dec 2024

·

Stayed 2 nights

So the power went out during my stay and there was no notification from staff that when it was going to be back up nor was there compensation, and I wasn’t given a damn sponge to clean my dishes when I went up to the desk and said there was no sponge, I was told by staff that I should have asked the janitorial lady when it should have been there from the beginning, I wasn’t given any new clean towels either. I prefer the corona location better.

10

Nancy

11 Aug 2025

·

Stayed 2 nights

The staff was VERY helpful and friendly. Parking was convienent.

6

Keith

18 Aug 2025

·

Stayed 4 nights

Staybridge Suites in San Bernardino appeared to be fairly new and well kept. The breakfast bar was a very nice touch. Unfortunately we did have a service problem that was not handled at all. We were there for four nights. On the third day we had to return to our room at 3:00 in the afternoor to pick up some things and found our room unmade. Two house keeping carts and attendants were still on our floor and we called and asked for the rooms to be cleaned and we left.....we came back after 5:00 that evening to an unmade room and we called only to be told that house keeping had gone for the day....for the price we paid we expected much better service and we will not be using Staybridge again. Keith Rigby

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Location

Convenient for NOS Events Center and within walking distance of several restaurants. Several guests, however, felt the surrounding area is sketchy or unsafe and noted parking competition with nearby venues.

Related guest reviews

10

Oceanna

16 Apr 2025

·

Stayed 2 nights

Convenient to NOS

8

Maureen

18 Apr 2025

·

Stayed 2 nights

Good enough stay. In town for volleyball tourney down the road so did the job. Claim jumper in parking lot was convenient since we didn’t have a car. Area is a bit sketchy but isn’t all of San Bernardino?

10

Sharlana

13 Apr 2025

·

Stayed 1 night

I loved how friendly the staff were and the location.

10

Steven Herrera

2 Aug 2025

·

Stayed 1 night

Very friendly staff, clean rooms and close to good restaurants

10

Jun

26 Mar 2024

·

Stayed 1 night

Very convenient location, with easy access to shopping. Clean room with fully equipped mini kitchen and very friendly staff! Definitely recommended!

10

Taylor

1 Jan 2025

·

Stayed 2 nights

Easy and convenient for festival access at NOS.

10

Shimira

13 May 2023

·

Stayed 2 nights

The outdoor space was nice for relaxing in the evening. There was an IHOP, Red Lobster, and several other restaurants within walking distance. The suite space was spacious and let me create space for working and relaxing. If I'm traveling for work, I will definitely be staying at Staybridge.

8

Ayesha

5 Jan 2025

·

Stayed 1 night

The neighborhood is unsafe.

8

William

1 Jun 2025

·

Stayed 1 night

Good location and very friendly staff. Right next to a restaurant where you can get a 10% discount -- just ask the front desk for the coupon. Room is comfortable. Air conditioner works well and isn't too loud. Parking is convenient, but be aware you will compete with people visiting the restaurant--which is probably how my car door got a big dent in it. A couple odd things about this hotel: 1. TV angle is not good as it doesn't face the bed, nor the couch. 2. The TV guide is dated from January 2025 and doesn't list the programs, only the networks. 3. The shower doors are very heavy. My spouse had a hard time opening and closing them. 4. The bathroom sink water flow is very light.

10

Lori

31 Jul 2025

·

Stayed 2 nights

Very nice rooms and staff was great. The breakfast buffet was good. 2 nice restaurants are located right across the parking lot, easy walk

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Dining

Breakfast draws frequent praise, with waffles and fresh items mentioned. Some guests found options limited, coffee weak, replenishment slow, or the area crowded.

Related guest reviews

10

KIMELA

12 Jul 2025

·

Stayed 3 nights

Property was clean. Breakfast was good but lobby was crowded on weekend with families. I didn’t like the fact that dogs were allowed in breakfast area around food. The pool area was busy and pool was dirty. Nice hotel, but not sure if I will stay again.

10

Susan

21 Jun 2025

·

Stayed 1 night

This is a very clean option and definitely a step above the typical Marriott or Hilton in the area. Breakfast had fresh fruit and quality yogurt, waffles, much better than the prepackaged crap at the other places. The room was spacious. The gym first rate.

8

Mario

15 Jan 2023

·

Stayed 1 night

breakfast took long to refill coffe

8

David

2 Jun 2023

·

Stayed 2 nights

Nice large room/suite, comfortable beds. Water pressure poor in the bathroom for showers etc. Breakfast basic but ok, except we kept having to ask for things to be replenished. This was not the fault of staff, just that one lady was working hard trying to do everything, cooking, clearing up etc! Guest laundry was free. Quiet location. Restaurant opposite, just across the car park.

10

Sandra

28 Jul 2025

·

Stayed 1 night

Hotel service was amazing and kind. Breakfast was delicious and well stocked. Room was so clean and bed was super comfortable. Everything about this hotel deserves 5 STARS

6

Amanda

20 Dec 2025

·

Stayed 1 night

The breakfast was amazing and the workers are always just really amazing man

10

Victor

3 Jun 2024

·

Stayed 2 nights

This property was very clean . It even smelled good all around. The entire staff were very friendly and happy to assist . Breakfast was ok but the sausages were overcooked on both of the days we were there .

10

Lori

31 Jul 2025

·

Stayed 2 nights

Very nice rooms and staff was great. The breakfast buffet was good. 2 nice restaurants are located right across the parking lot, easy walk

10

Adrienne

21 Aug 2025

·

Stayed 1 night

The check in lady was extremely nice. We were going to a concert at Yaamava and stayed just the night. Our room was fantastic. I’ve stayed at a lot of hotels this year and this was the best. I was very surprised. I’d recommend this hotel. Breakfast was great. I made waffles.

10

Debbie

30 Apr 2023

·

Stayed 1 night

Nice room. Large and comfortable. Breakfast was mediocre.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$113
February	US$134
March	US$150
April	US$125
May	US$114
June	US$122
July	US$125
August	US$136
September	US$139
October	US$145
November	US$140
December	US$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $101	17 $105	18 $170	19 $190
20 $112	21 $112	22 $122	23 $112	24 $139	25 $147	26 $143
27 $118	28 $134	29 $151	30 $147

Su	Mo	Tu	We	Th	Fr	Sa
				1 $139	2 $122	3 $126
4 $122	5 $272	6	7	8 $279	9 $368	10 $134
11 $122	12 $129	13 $129	14 $134	15 $114	16	17 $122
18 $122	19 $134	20 $134	21 $129	22 $137	23 $134	24 $137
25 $122	26 $129	27 $129	28 $137	29 $137	30	31

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Studio Suite, 1 King Bed, Kitchen

Studio, 1 King Bed, Accessible, Kitchen (Mobility, Roll in Shower)

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen (Mobility, Transfer Shower)

Studio Suite, Kitchen

Suite, 1 Bedroom, Accessible, Kitchen (Communication)

Suite, Kitchen

Suite, 1 Bedroom, Kitchen

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Suite, 1 Bedroom, Accessible, Kitchen (Comm, Mobility, Accessible Tub)

Suite, 2 Bedrooms, Accessible, Kitchen (Communication)

Studio Suite, 1 King Bed, Accessible, Kitchen (Communication Accessible)

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites San Bernardino - Loma Linda by IHG

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Prices for upcoming dates