Name: La Quinta Inn & Suites by Wyndham San Bernardino
Address: 225 E Hospitality Lane, Orange Show, San Bernardino, California, United States of America, San Bernardino, San Bernardino County, US
Price range: US$91–US$588 per night
Rating: 8.35

What guests think

At La Quinta Inn & Suites by Wyndham San Bernardino, guests often praise clean, comfortable rooms, convenient freeway access, and friendly staff, while recurring complaints cite freeway noise, uneven front-desk service, and problems with EV chargers.

Many find the breakfast handy, though several say it’s repetitive or not replenished quickly. Rooms feel modern but often run small, with occasional issues like loud AC or quirky shower hardware. Expect a newer, convenient stay with mostly clean rooms and service that can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the indoor pool, gym, and easy parking, but many report the on-site EV chargers are locked or out of service. Several also note pool issues (too much chlorine or not heated) and occasional limitations with the business center.

Related guest reviews

4

Jonathan

31 Jan 2024

·

Stayed 1 night

The experience started with a grumpy front desk employee who couldn’t even muster the to lift his head and look up at me as he had me initial every line of their stupid contract / disclaimers and sign twice on two separate forms exactly alike, both of which they kept. I could not connect to their WIFI because they use an antiquated URL redirect method that is insecure and is blocked by secure laptops. The front desk was like, “Oh well…” I needed the internet for an important meeting which was the whole reason I stayed there. On top of all that, when I figured out a way to connect and set up for my meeting in their business center, the manager promptly came over, and in her best hall monitor tone of voice kicked me out, informing me that they did not allow personal equipment to be used in the business center. What an awful experience.

6

Elyse

25 May 2024

·

Stayed 1 night

Staff was friendly. The only reason we stayed at this hotel over another option was because of the EV charging. When checking in I asked about the EV parking and was informed that it was not offered at this time and the hotel was in the process of installing 3 charging stations. If it is not yet offered it should not be under listed amenities.

10

David

11 Feb 2025

·

Stayed 10 nights

Well kept with clean rooms. Friendly staff. Workout gym with treadmills and elliptical machines. Free weights and universal machine. Indoor pool. I would definitely stay there again.

4

Manuel

19 Sept 2025

·

Stayed 1 night

Stayed here for one night, convenient for work. I solely based this stay due to the availability of EV chargers. When arriving, the chargers were padlocked, I assumed due to the surrounding area. The front desk was not attended but did have a staff come about 10 mins of waiting. When inquiring about charging, they said the chargers did not work although the status indicators on them showed to have full power. Had I known about this, I would NOT have chose this hotel. Their website does not have updates and caused several other issues due to this. The room was clean, however, the holders in the shower were broken and not able to hold the bottle which can be a safety concern.

8

Jose

31 Mar 2025

·

Stayed 3 nights

They did not state that they're vehicle chargers were out of service.

6

Manuel

20 Jul 2025

·

Stayed 1 night

Pool had way too much bleach. Everyone’s eyes burned

10

Steven

2 Feb 2025

·

Stayed 2 nights

Stay was excellent. Only complaint is that we asked for fresh towels and waited several hours for them. Also, the deadbolt on our door was broken. Other than that, the property is clean and beautiful, the staff is very nice. Rooms are great and clean and comfortable. My husband left his phone accidentally at the front desk and the staff held on to it for him. Thank you! Please heat the indoor pool!

4

Brandon

27 Aug 2025

·

Stayed 1 night

1. They gave us a room that had been smoked in, then tried to not give us a non-smoking room. 2. EV charger was locked up, but powered. They claimed it wasn't working. It clearly was..... 3. Kids screaming in the hallway at 3:30 in the morning, within earshot of front desk, for over 10 minutes. Thought I would give them another try, but will stay at Double-Tree in the future.

8

Mark

25 Jun 2025

·

Stayed 2 nights

EV charger not available

2

FUTING

28 Mar 2024

·

Stayed 1 night

EV charging is not working, I have to find other place to stay.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness draws frequent praise across rooms and common areas. However, recurring complaints mention hair on linens, occasional pests (ants, roaches, one bed bug report), and inconsistent housekeeping or supplies.

Related guest reviews

4

erick

4 Aug 2025

·

Stayed 4 nights

Stay was quiet. But the bathroom was crawling with ants. Room service didn’t come every day and we had to bring our towels down to the main counter for replacements

2

Rasheedah

23 Jun 2025

·

Stayed 3 nights

Stayed 6/19 through 6/22 for my brothers funeral. First night had to ask for clean sheets for the second bed, it had hair all over when we got ready to get in the bed. By night two my daughter had 22 bites on her arms and legs, by night 3 she woke up at 3:30am showing me the bed bug with additional bites and we leftimmediately. Night clerk Andy had no idea what to do when he came in to see the bug and bites. Allie the GM called later and did approve the refund, but with my daughter covered in bites 31 to be exact and the preventative measures to make sure the bed bugs don’t transfer to my home! When already grieving is added stress! The cost savings is not worth any of this EVER!! Management refuses to give full names and calls from blocked numbers as if they do not want to be held accountable which is also a point of concern when you are dealing with an issue like this!

6

Emilia

10 Nov 2025

·

Stayed 1 night

50/50 on cleanliness and customer service. The first night my room had a lot of random hairs on the pillows and towels. The man who checked me in did not seem welcoming or friendly. I ended up staying a second night but needed to change to a different room due to my last minute decision. The girl at the front was very helpful, friendly, courtesy. She gave great customer service. The second room felt cleaner. No random hairs or spots on the towels or bedding.

8

Howard

2 Dec 2025

·

Stayed 1 night

everything was quite good, except the long black hair inside one of the bath towels I had spread on the floor to use as additional bathmat

10

Digna

5 Dec 2025

·

Stayed 1 night

Comfortable bed , friendly front desk and very clean.

10

Chang Jin

4 Aug 2025

·

Stayed 1 night

The hotel was clean and well maintained. The breakfast was good as well.

10

Ronald

12 Apr 2025

·

Stayed 1 night

This property exceeded our expectations. The room was the cleanest we have ever experienced. The bathroom was excellent. All around we had a great stay and would recommend it to any of our friends.

2

Tiffany

15 Jul 2024

·

Stayed 1 night

COCKROACHES, On the walls floor and in bathroom!! Property is only superficially clean. Dirty sheets, dirty walls, dirty floor. Spilled water on the floor used a towel to wipe it up and towel came away black. Notified staff prior to leaving and was given a monotone “oh no I will notify management.” Really you’re going to behave like you didn’t know cockroaches are crawling around the rooms.. Will NEVER say a LaQuinta again after this!

6

Shazia

24 Jul 2023

·

Stayed 1 night

The air conditioner was very noisy. The bedsheet had a stain on it as if it was not washed.

4

Blake

12 Mar 2024

·

Stayed 1 night

The place looks new. Found pubic hairs on one of the face towels in the bathroom. You can hear the freeway from a closed and locked door window from the second floor. You can also hear when someone flushes the toilet from another room. The bed is one of the worst “mattress” I’ve ever slept on. Pillows were flat and hard and also uncomfortable. Don’t get led by the nice clean pictures. It’s a new looking building but the details are really bad. The breakfast is also sub par. Only plus is free parking.

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Rooms

Rooms feel modern and beds are often comfortable, but many note that they run small. Guests also mention thin walls, loud or finicky AC, and occasional shower fixture quirks.

Related guest reviews

10

Tamara

21 Jun 2024

·

Stayed 1 night

The room was spacious and clean. I love the DOVE branded products in the bathroom.

2

norayr

8 Sept 2025

·

Stayed 1 night

Very small room 2nd floor rooms do not recommend Very noisy upstairs and downstairs Did not enjoy my stay at all Would never come back

6

Anthea

29 May 2024

·

Stayed 1 night

Shower was terrible Shower head wet the entire bathroom There was no body wash in the shower

10

Anja

24 Feb 2024

·

Stayed 1 night

Nice upgrades and decor

8

Kendra

15 Jul 2025

·

Stayed 2 nights

My stay was really good. The continental breakfast was hot and fresh. I wish they served a full breakfast. However, breakfast was sufficient for my two days stay. The bed was comfortable. The shower was perfect. It had a grab bar, slip-resistant floor, perfect water pressure, and multi-function shower head. Service was good.

8

Ramon

4 May 2024

·

Stayed 1 night

Property looked fairly new or upgraded, but the AC in our room was not working properly.

4

Desiree

25 Mar 2025

·

Stayed 1 night

I thought rooms were small

6

ELIAS

13 Mar 2023

·

Stayed 1 night

ROOMS ARE ALITTLE SMALL BED WAS COMFY BUT THE WALLS ARE SUPER THIN UNFORTUNATLEY WE COULD HERE EVERYTHING FROM THE ROOMS NEXT TO US ..SO WE DIDNT GET MUCH SLEEP , OTHER THAN THAT WE HAD AN OK EXPERIENCE. ALSO THE ROOM DEPOSIT IS NOT RELEASED AFTER YOU CHECK OUT SO THATS AN INCONVINENCE IT TAKES WEEKS FOR YOU TO GET YOUR DEPOSIT BACK .

6

Dorothy

20 Feb 2023

·

Stayed 2 nights

Rooms are extremely small and the beds are super uncomfortable…other than that good stay but I wouldn’t return.

8

Jorge

22 Nov 2023

·

Stayed 3 nights

The hotel is in good conditions and well . But.. The AC units is old and very loud. The front desk personnel was rude and not very well trained.

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Service

Many guests highlight friendly, helpful staff and smooth check-in. At the same time, multiple reviews report rude or unwelcoming front-desk interactions and inconsistent responsiveness, especially at busy times or early breakfast closing.

Related guest reviews

10

Richard

22 May 2024

·

Stayed 1 night

Front desk very helpful!

2

Mor

3 Dec 2024

·

Stayed 1 night

The front desk clerk (I think his name was Scott) was as rude as can be. He was short tempered and very provocative and insisted that we were being inconsiderate when in fact he was displacing his anger onto us. My husband and I have travelled and stayed at several locations around the world and have never been treated so poorly by a hotel patron/front desk clerk He is doing an extreme injustice to the reputation of your hotel. I am in hopes that he will be confronted and let go. We will never stay at this facility again due to this mans attitude.

2

Adriana

22 Nov 2024

·

Stayed 1 night

Scott was very rude. I made a mistake on not adding my husband on the reservation and I asked how I could resolve. He answered with so much snarkiness and attitude I asked him why he was speaking to me that way. He then said “uuuggg” as if I was I was bothering him asking for help. I ended up fixing my error on my end without his help. I will never stay at this chain again. Scott , shot out to you never making a mistake in life. Customer service is not your strong skill, I hope you learn to have some patience and kindness.

6

Janel

22 Nov 2024

·

Stayed 1 night

Front desk check-in clerk was a total jerk. No smile when we were greeted - just very kurt. We felt like a bother to him. We came to the desk later to book another room for our trip back and he literally walked to the back and never came back. So I booked us a room elsewhere. As someone who works in customer service - this is not the person I would have representing my company to greet my customers. Other than that- vety clean, nice room.

10

Anna

29 Jul 2024

·

Stayed 1 night

This was a business trip for myself and husband. The front attendant did an outstanding job. His name is Adam. He gave us helpful eating out tips. He was sincerely interested in our comfort. He even helped me out with my i phone and instructed me on a problem. So refreshing to have help and not be given a bad attitude. 4 stars for Adam and we will definitely stay at this hotel again!!!

10

Yvonne

27 Jun 2024

·

Stayed 1 night

What an amazing employee who checked us in. Very friendly, courteous and knowledgeable of all the area and was so kind to explain all the amenities the hotel offered. Thank you Adam for the best check in ever.

6

Ruth

16 Dec 2024

·

Stayed 3 nights

It was a good stay EXCEPT the bathroom door squeaked so bad I did tell the front desk they said they were gonna take care of it but never did!!! Also when checking in the bald headed Asian guy was on the rude side!! I told him not to run my card because I was going to do an immediate transfer so I could pay for the deposit and the pet fee he went ahead and charged the pet fee before I could transfer it’s maddening because my bank charges a fee for not having enough money in the account! If he had just waited two minutes it all woulda been fine! Other than that our stay was satisfactory

10

Tanesha

28 Apr 2025

·

Stayed 2 nights

I had a very great experience at this location. The front desk staff was very helpful and kind. I will return for another stay if I'm in the area.

6

Marilyn

24 Aug 2024

·

Stayed 1 night

staff is rude

10

Tanesha

28 Apr 2025

·

Stayed 1 night

The front desk staff was amazing from start to finish.

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Location

Location is convenient just off I-10 with easy access to restaurants and services. Some guests describe the surrounding area as sketchy and report parking lot incidents, so perceptions of security vary.

Related guest reviews

10

Jorge

7 Dec 2024

·

Stayed 1 night

Great location...many walkable restaurants...clean and nice hotel

4

Angie

6 Sept 2024

·

Stayed 3 nights

Had a part from our truck stolen while parked just outside the lobby entrance

8

Heather

23 Oct 2023

·

Stayed 3 nights

No gate on property- noticed homeless people walking through the parking lot and digging through trash cans. Room key was not required to go up or down in elevator.

10

Tisha

25 Feb 2024

·

Stayed 1 night

It’s in a sketchy area but the staff has been great

10

Gary

10 Sept 2025

·

Stayed 2 nights

Clean, comfortable, and friendly staff. Easy walk to eateries.

6

Ryan

26 Jun 2025

·

Stayed 4 nights

The company vehicle was broken into, and thousands of dollars' worth of tools were stolen. I don't recommend anyone parking a construction vehicle onsite. The hotel said they can't show footage unless the police request it. Not Safe!

10

Erika

13 Dec 2024

·

Stayed 1 night

I like that there are food options near the area. They have an IHOP to the left of it.

10

toua

9 Oct 2023

·

Stayed 2 nights

Very easy to access the hotel. Near major freeway and plenty of good restaurants nearby

10

Elizabeth

18 Apr 2024

·

Stayed 1 night

Great location! Easy access when you are on a road trip.

8

roberto

21 May 2024

·

Stayed 1 night

Happy with the hotel but it’s next to a freeway so kinda noise

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as good and handy. Several guests, however, find the selection repetitive or limited and note occasional delays in replenishing items.

Related guest reviews

10

NEVILLE

12 Jul 2024

·

Stayed 1 night

Clean, quiet and great breakfast! We enjoyed our stay immensely!

10

Richard

20 Jul 2024

·

Stayed 1 night

Very nice overall, excellent breakfast

10

Vivian

13 Feb 2025

·

Stayed 1 night

Bed was comfy. The breakfast was yummy.

10

michael

25 Mar 2025

·

Stayed 1 night

The hotel was perfect from check in to check out. The room was nice and the water pressure in the shower was great! The morning breakfast was good. Would definitely stay again.

6

Marc

4 Dec 2023

·

Stayed 1 night

Breakfast is no good.

10

robert

27 Dec 2024

·

Stayed 1 night

Had a really nice stay at the La Quinta. No issues at all breakfast is what you would expect but still fine

6

Imelda

18 Sept 2025

·

Stayed 1 night

The only thing I didn't like was that they only served eggs and sausage all weekend and weekdays they should have more options

8

Ted

20 Feb 2024

·

Stayed 7 nights

Breakfast was very repetitive…

8

Charlyn

19 Sept 2025

·

Stayed 1 night

Like the staff and the beds also like how clean it was. The Breakfast should change up sometimes. Offer different choices.

6

cesar

10 Jul 2024

·

Stayed 1 night

Front desk clerk not friendly and even rude when giving me back CC and ID, he threw them back on to desk. Even though breakfast ended at 10am, they ran out of food by 9:15 and did not replenish until after 9:45 and did it with an attitude after several guests inquired about it.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$120
February	US$121
March	US$151
April	US$119
May	US$109
June	US$108
July	US$101
August	US$98
September	US$117
October	US$120
November	US$131
December	US$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $108	16 $100	17 $99	18 $134	19 $223
20 $139	21 $92	22 $91	23 $93	24 $93	25 $109	26 $109
27 $92	28 $92	29 $92	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $109	3 $109
4 $92	5 $92	6 $92	7 $92	8 $92	9 $109	10 $109
11 $92	12 $92	13 $92	14 $92	15 $109	16 $119	17 $114
18 $109	19 $109	20 $101	21 $109	22 $109	23 $122	24 $119
25 $109	26 $101	27 $109	28 $109	29 $139	30 $588	31

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Mobility)

Room, 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about La Quinta Inn & Suites by Wyndham San Bernardino

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Prices for upcoming dates