Is parking available at the property?

Yes, parking is available on-site and is free for guests. However, the parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:30 AM to 10:30 AM.

Does the property allow pets?

No, pets are not allowed at the property, and service animals are also not permitted.

What are the standard check-in and check-out times?

Check-in time starts at 12:00 PM and check-out time ends at 10:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is situated in Nairobi West, close to local landmarks such as Times Tower and the National Assembly Building. It is also near Kenya Railway Golf Club and Royal Nairobi Golf Club.

Is there a swimming pool at the property?

No, the property does not have a swimming pool.

What are the policies for guests staying with children?

Children are allowed at the property. However, specific details regarding age limits for free stays are not provided.

What are the policies regarding extra beds and cribs?

The property does not provide specific information about extra beds or cribs. Extra-person charges may apply and vary depending on property policy.

Razana Hotel

What guests think

At Razana Hotel, travelers highlight clean, spacious rooms, convenient access to Wilson Airport, and good value, while recurring downsides include street noise and a less appealing, nonwalkable surrounding area for tourists.

Guests appreciate comfortable beds and strong showers. Staff are widely noted as kind and helpful, though a few guests mention slow restaurant service or minor communication and billing issues. Breakfast and the on-site restaurant are often praised for tasty food, with occasional requests for more variety. Best suited to short stays and straightforward transit needs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

10

Jairo A

Jul 13, 2025

·

Stayed 2 nights

Teníamos nuestro vuelo a las 3 am, así que decidimos pagar dos noches acá y hacer el check out a las 11:30 pm y no quedarnos a esperar en el aeropuerto (que por cierto no tienen lugares adecuados para la espera), fue al mejor decisión. El desayuno está muy bien y el resturante también es bueno, al cena con comida típica de Kenia estuvo maravillosa!! No tiene servicio para ayuda con el equipaje, lo cual me gustó, ya que no todas las personas queremos esa ayuda. La habitación era ENORME!! Muy cómoda. Nos dan botella de agua cada día. Sin duda, volveríamos a hospedarnos allá para estancias de una o dos noches. El hotel tiene lugar de oración para musulmanes y no es tan silencioso en la noche por la cercanía con una autopista, pero si lo suficiente para dormir y descansar bien.

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10

Ethan

Apr 21, 2024

·

Stayed 1 night

Comfortable overnight stay in between flights. Raining upon arrival but stayed dry thanks to underground parking/drop off. Friendly greeting. Great value on adjoining rooms. Excellent breakfast with service starting 6 a.m. Location convenient to Wilson Airport. Suggestion: add hand towels in bathroom.

6

MARKUS

Aug 22, 2024

·

Stayed 1 night

If the hotel offers no alcoholic drinks it is fine for me; but I should know it in advance prior to the booking

8

Epiphane

Aug 29, 2025

·

Stayed 2 nights

Most things about the facilities is average

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Cleanliness

Reviews commonly highlight very clean rooms and overall hygiene. One guest reported a sewage smell in a room.

Related guest reviews

10

Sarah

Mar 26, 2025

·

Stayed 1 night

Very clean and great room service

10

David

Aug 6, 2023

·

Stayed 1 night

After spending several days in a rural Kenyan village, I was grateful to find a comfortable bed, clean room and warm shower greeting me at the Razana; plus the staff was friendly and buffet breakfast was wonderful. I will recommend this hotel to others who might be needing overnight stay in Nairobi upon arrival in the country.

8

Mesumbe

Jun 15, 2024

·

Stayed 1 night

Clean, with spacious rooms. The hotel is okay

10

Rose

Aug 18, 2025

·

Stayed 1 night

Very clean and comfortable rooms

10

rebecca

Jan 23, 2024

·

Stayed 1 night

The cleanliness is most superb and breakfast was the best.

10

Ronald

Nov 16, 2023

·

Stayed 2 nights

I needed a clean place for two nights and the Razana was perfect!

2

Pecolia

Jul 29, 2025

·

Stayed 1 night

Undying sewage smell in room on 5th floor.

10

Maja

Nov 5, 2025

·

Stayed 1 night

Staff was so kind, clean rooms with comfortable beds and great food!

10

Ravinder

Aug 23, 2023

·

Stayed 1 night

It was a great value staying here at Razana. Very clean, spacious rooms at an affordable price.

10

Tony

Nov 15, 2025

·

Stayed 2 nights

Clean rooms. Fragrance in the entire hotel was splendid. Food exceptionally well

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Rooms

Rooms are frequently described as spacious and comfortable, with several mentions of strong showers. Traffic and street noise are recurrent, and a few guests noted weak air conditioning or short-lived hot water.

Related guest reviews

8

felice

Jun 24, 2025

·

Stayed 1 night

Nice large room. Excellent service. Quite a bit of outside road noise.

10

Francesca

Oct 19, 2024

·

Stayed 1 night

Room was nice and spacious! Staff were efficient and breakfast was ok. The area surrounding the hotel does not seem good though as it is dirty, noisy and there are limited restaurants nearby. We only stayed for one night and ordered room service. It's convenient if you want a decent cheap hotel near the airport.

8

Christina

Jul 11, 2023

·

Stayed 1 night

This hotel was very nice and we enjoyed our stay. I do wish the hot water lasted a bit longer in the shower, but otherwise the room was great. The area is not good for tourists, as there is nothing walkable around. It’s a great place to rest after arriving in Nairobi and before heading out to a new location.

8

Mesumbe

Jun 15, 2024

·

Stayed 1 night

Clean, with spacious rooms. The hotel is okay

10

Allison

May 5, 2025

·

Stayed 5 nights

I booked this hotel last-minute when my private guide had a family emergency, so I had to fly from Mombasa to Nairobi and completely rework the last 6 days of my trip. Since I had only planned to be in Nairobi to fly in and out, I hadn’t done any research on where to stay. Fortunately, Razana was a great choice! The room was big and beautiful, the perfect retreat after a chaotic day in the city or a long safari tour. The shower is amazing, minifridge was helpful, loved the sitting area and desk space. As a solo female traveler, I felt the staff went out of their way to make me feel extra safe and welcome. While I did not eat at the restaurant, the menu is extensive and fairly-priced, and they will arrange room service if crowded (it is very popular with locals—always a good sign). While there is some street noise, I always travel with my portable sound machine, so I had no issues. If I ever return to Nairobi, I would definitely choose Razana again.

10

Jairo A

Jul 13, 2025

·

Stayed 2 nights

Teníamos nuestro vuelo a las 3 am, así que decidimos pagar dos noches acá y hacer el check out a las 11:30 pm y no quedarnos a esperar en el aeropuerto (que por cierto no tienen lugares adecuados para la espera), fue al mejor decisión. El desayuno está muy bien y el resturante también es bueno, al cena con comida típica de Kenia estuvo maravillosa!! No tiene servicio para ayuda con el equipaje, lo cual me gustó, ya que no todas las personas queremos esa ayuda. La habitación era ENORME!! Muy cómoda. Nos dan botella de agua cada día. Sin duda, volveríamos a hospedarnos allá para estancias de una o dos noches. El hotel tiene lugar de oración para musulmanes y no es tan silencioso en la noche por la cercanía con una autopista, pero si lo suficiente para dormir y descansar bien.

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10

Rajabu

Apr 27, 2025

·

Stayed 1 night

I stayed for 1 night and the checkin was smooth, the room size was great and they offer great breakfast

6

Carlynn

Jul 18, 2023

·

Stayed 1 night

The rooms were spacious, comfortable, and clean. The on-site restaurant has great offerings and the food was great I had some difficulty communicating with the front desk staff. We also ended up with a $26 charge that we didn’t expect and don’t know what the charge is for. I’ve emailed them and hope to get an explanation.

6

Nicholas

Jun 17, 2025

·

Stayed 1 night

You get what you pay for. It was cheap and included a free breakfast. Rooms hot and no airco. If you open the windows it’s very noisy. Staff lovely and breakfast good.

8

Carlynn

Jul 18, 2023

·

Nice and comfy rooms. The beds we’re comfortable and the rooms were spacious. The on-site restaurant had great food.

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Service

Staff are consistently described as friendly, helpful, and efficient, with smooth check-in and attentive support for groups and solo travelers. A few reviews note slow restaurant service or minor communication and billing issues.

Related guest reviews

10

Sarah

Jun 23, 2025

·

Stayed 2 nights

The staff was friendly and helpful.

10

Pavan

Jan 26, 2026

·

Stayed 1 night

Staff went above and beyond Great onsite restaurant

8

rebecca

Sep 3, 2024

·

Stayed 1 night

The rooms are nice and clean. The property is also convenient from the airport and the food is great. The part that had shortcomings is the waiters at the restaurant, they were not proactive towards serving customers though they were not busy at the time. The hotel is also situated in a noisy place.

10

Rajabu

Apr 27, 2025

·

Stayed 1 night

I stayed for 1 night and the checkin was smooth, the room size was great and they offer great breakfast

6

Carlynn

Jul 18, 2023

·

Stayed 1 night

The rooms were spacious, comfortable, and clean. The on-site restaurant has great offerings and the food was great I had some difficulty communicating with the front desk staff. We also ended up with a $26 charge that we didn’t expect and don’t know what the charge is for. I’ve emailed them and hope to get an explanation.

10

Mary

Nov 9, 2025

·

Stayed 1 night

The breakfast was excellent. The staff is good as well.

10

Maja

Nov 5, 2025

·

Stayed 1 night

Staff was so kind, clean rooms with comfortable beds and great food!

10

Josh

Jun 3, 2024

·

Stayed 1 night

We were traveling with a large group and the staff was very helpful with every request. The restaurant’s food was great and the coffee was amazing.

10

Nanziri

Mar 27, 2025

·

Stayed 1 night

This place is a nice place to stay if you are looking for affordable and great staff.

8

Epiphane

Jun 4, 2025

·

Stayed 2 nights

Very efficient. Staffs were very friendly

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Location

Convenient for Wilson Airport and practical for overnight stops; some mention short drives to downtown or the station. The surrounding area is often noisy and not very walkable or appealing for tourists.

Related guest reviews

8

felice

Jun 24, 2025

·

Stayed 1 night

Nice large room. Excellent service. Quite a bit of outside road noise.

10

Francesca

Oct 19, 2024

·

Stayed 1 night

Room was nice and spacious! Staff were efficient and breakfast was ok. The area surrounding the hotel does not seem good though as it is dirty, noisy and there are limited restaurants nearby. We only stayed for one night and ordered room service. It's convenient if you want a decent cheap hotel near the airport.

8

Christina

Jul 11, 2023

·

Stayed 1 night

This hotel was very nice and we enjoyed our stay. I do wish the hot water lasted a bit longer in the shower, but otherwise the room was great. The area is not good for tourists, as there is nothing walkable around. It’s a great place to rest after arriving in Nairobi and before heading out to a new location.

8

Ken.

Oct 18, 2024

·

Stayed 2 nights

A good hotel. V close to Wilson Airport which is why I chose it

10

Jairo A

Jul 13, 2025

·

Stayed 2 nights

Teníamos nuestro vuelo a las 3 am, así que decidimos pagar dos noches acá y hacer el check out a las 11:30 pm y no quedarnos a esperar en el aeropuerto (que por cierto no tienen lugares adecuados para la espera), fue al mejor decisión. El desayuno está muy bien y el resturante también es bueno, al cena con comida típica de Kenia estuvo maravillosa!! No tiene servicio para ayuda con el equipaje, lo cual me gustó, ya que no todas las personas queremos esa ayuda. La habitación era ENORME!! Muy cómoda. Nos dan botella de agua cada día. Sin duda, volveríamos a hospedarnos allá para estancias de una o dos noches. El hotel tiene lugar de oración para musulmanes y no es tan silencioso en la noche por la cercanía con una autopista, pero si lo suficiente para dormir y descansar bien.

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10

Ethan

Apr 21, 2024

·

Stayed 1 night

Comfortable overnight stay in between flights. Raining upon arrival but stayed dry thanks to underground parking/drop off. Friendly greeting. Great value on adjoining rooms. Excellent breakfast with service starting 6 a.m. Location convenient to Wilson Airport. Suggestion: add hand towels in bathroom.

8

Christina

Jul 13, 2023

·

Stayed 1 night

This hotel was nice and a good place to stay for a night before heading out again. There is nothing nearby for tourists, but again, it served its purpose well.

8

rebecca

Sep 3, 2024

·

Stayed 1 night

The rooms are nice and clean. The property is also convenient from the airport and the food is great. The part that had shortcomings is the waiters at the restaurant, they were not proactive towards serving customers though they were not busy at the time. The hotel is also situated in a noisy place.

10

Yussuf

Jan 22, 2024

·

Stayed 3 nights

Amazing and extra ordinary staff, excellent services. Spacious room and close vicinity either to shopping centers and airports both domestic and international.

10

Lars

Nov 17, 2022

·

Stayed 3 nights

Das Hotel hat wunderschöne und vor allem auch sehr große Zimmer. Die Lage hat mir persönlich auch sehr gut gefallen, die Fahrt in die Innenstadt selber hat nicht lange gedauert genauso wie die Fahrt zum Bahnhof. Das Personal war sehr freundlich und zuvorkommend. Das Essen war ebenfalls sehr gut und die Auswahl war sehr groß.

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Dining

Breakfast and the on-site restaurant earn frequent praise for tasty food, coffee, and early service. A few guests wanted more variety at breakfast.

Related guest reviews

10

Pavan

Jan 26, 2026

·

Stayed 1 night

Staff went above and beyond Great onsite restaurant

10

Ethan

Apr 21, 2024

·

Stayed 1 night

Comfortable overnight stay in between flights. Raining upon arrival but stayed dry thanks to underground parking/drop off. Friendly greeting. Great value on adjoining rooms. Excellent breakfast with service starting 6 a.m. Location convenient to Wilson Airport. Suggestion: add hand towels in bathroom.

10

Kevin

Feb 19, 2023

·

Stayed 5 nights

Breakfast could do with some variety. Eating the same thing over and over again becomes boring. Other than breakfast, everything was perfect.

10

rebecca

Jan 23, 2024

·

Stayed 1 night

The cleanliness is most superb and breakfast was the best.

10

Doxiades

May 26, 2024

·

Stayed 1 night

Very kind and hospitable staff. Food was excellent

10

Mary

Nov 9, 2025

·

Stayed 1 night

The breakfast was excellent. The staff is good as well.

10

Maja

Nov 5, 2025

·

Stayed 1 night

Staff was so kind, clean rooms with comfortable beds and great food!

10

Josh

Jun 3, 2024

·

Stayed 1 night

We were traveling with a large group and the staff was very helpful with every request. The restaurant’s food was great and the coffee was amazing.

8

Carlynn

Jul 18, 2023

·

Nice and comfy rooms. The beds we’re comfortable and the rooms were spacious. The on-site restaurant had great food.

10

Tony

Nov 15, 2025

·

Stayed 2 nights

Clean rooms. Fragrance in the entire hotel was splendid. Food exceptionally well

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $61
11 $63	12	13 $61	14 $65	15 $71	16 $67	17 $71
18 $71	19 $75	20 $74	21 $74	22 $75	23 $75	24 $75
25 $70	26 $74	27 $74	28 $74	29 $74	30 $71	31 $75

Su	Mo	Tu	We	Th	Fr	Sa
1 $75	2 $71	3 $74	4 $84	5 $74	6 $76	7 $74
8 $77	9 $75	10 $84	11 $74	12 $75	13 $74	14 $74
15 $74	16 $74	17 $77	18 $74	19 $74	20 $75	21 $74
22 $74	23 $74	24 $84	25 $74	26 $76	27 $74	28 $84
29 $84	30 $84

Razana Hotel

About this property

Location

Room options

Standard Twin Room

Deluxe Double Room

Standard Family Room

Guest reviews of Razana Hotel

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Razana Hotel

Prices for upcoming dates