Hotel Muaré Tulum Wellness and Spa
US$232
/ night
Avg. for September
Prices for Hotel Muaré Tulum Wellness and Spa
Select dates to see prices and availability
US$232
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Muaré Tulum Wellness and Spa average US$232 in the cheapest month (September) and US$398 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$398 |
| February | US$357 |
| March | US$303 |
| April | US$296 |
| May | US$257 |
| June | US$264 |
| July | US$244 |
| August | US$233 |
| September | US$232 |
| October | US$235 |
| November | US$253 |
| December | US$340 |
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Sept · US$232
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Most expensive: January (~US$398)
Cheapest: September (~US$232)
About this property
Relax and unwind with massages and body treatments. You're sure to appreciate the recreational amenities, including hot springs, a health club, and an outdoor pool. This Art Deco hotel also features complimentary wireless internet access, c...
Amenities
Relax and unwind with massages and body treatments. You're sure to appreciate the recreational amenities, including hot springs, a health club, and an outdoor pool. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 50 kilometers.
Business amenities
Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Dining
Grab a bite to eat at Gaudea, a poolside restaurant where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar.
Rooms
Treat yourself to a stay in one of the 26 individually decorated guestrooms, featuring private pools. Your Tempur-Pedic bed comes with down comforters and premium bedding. Rooms have private furnished patios. Complimentary wireless internet access is available to keep you connected.
Location
With a stay at Hotel Muaré Tulum Wellness and Spa, you'll be centrally located in Tulum, within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. This luxury hotel is 12.3 mi (19.8 km) from Xel-Há Park and 19.7 mi (31.7 km) from Sian Ka'an Biosphere Reserve.
What's nearby
Holistika Art Walk(0.5 Miles)
Hospital de Tulum(1 Miles)
Dos Aguas Park(1.2 Miles)
Hunab Lifestyle Center(2.1 Miles)
Jaguar Park(2.1 Miles)
Cenote Cristal(2.4 Miles)
Temple of Doom(2.6 Miles)
Cenote Calavera(2.6 Miles)
Cenote Escondido(2.9 Miles)
Acceso al Parque Jaguar(3.3 Miles)
Jaguar Viewpoint Tulum(3.4 Miles)
Tulum Tower(3.5 Miles)
Casa del Cenote(3.7 Miles)
Temple of the Descending God(3.7 Miles)
Temple of the Frescoes(3.7 Miles)
Tulum Intl. Airport (TQO)(24.2 Miles)
Cancun Intl. Airport (CUN)(75.3 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Location
Calle 7 Pte Mz 43 Lt 01, La Veleta, Tulum, Tulum, Quintana Roo, Mexico
Holistika Art Walk (0.5 Miles)
Hospital de Tulum (1 Miles)
Dos Aguas Park (1.2 Miles)
Hunab Lifestyle Center (2.1 Miles)
Jaguar Park (2.1 Miles)
Cenote Cristal (2.4 Miles)
Room options
21
Muare Suite
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
861 ft²
Air ConditioningWi-Fi (Free)Private BathroomPrivate PoolPatio
25
Luna Hideaway
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
753 ft²
Air ConditioningWi-Fi (Free)Private BathroomPrivate PoolPatio
19
Selva Haven
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
646 ft²
Air ConditioningWi-Fi (Free)Private BathroomPrivate PoolPatio
Guest reviews of Hotel Muaré Tulum Wellness and Spa
9.2
Superb
Based on 155 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Hotel Muaré Tulum Wellness and Spa is a jungle escape with rooms and attentive staff, but it’s remote with rough access roads and pricey taxis; many praise breakfast, spa and yoga, while mosquitoes and inconsistent pool upkeep frustrate some.
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What guests think
Hotel Muaré Tulum Wellness and Spa is a jungle escape with rooms and attentive staff, but it’s remote with rough access roads and pricey taxis; many praise breakfast, spa and yoga, while mosquitoes and inconsistent pool upkeep frustrate some.
Guests highlight serene suites with outdoor features like private plunge pools and showers, though a few note weak air conditioning or occasional leaks. On-site dining and bar service earn frequent compliments, but some found the menu limited, vegetarian choices scarce, or hours short. Expect a stylish, quiet retreat best suited to travelers comfortable with a secluded setting.
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AI-generated summary based on recent guest reviews
Facilities
Spa and wellness amenities, along with morning yoga, receive strong praise, and many enjoy the bar and both the main and private plunge pools. Several reviews report inconsistent pool cleanliness and some private pools feeling cold.
Related guest reviews
10
Julissa
16 Feb 2023
·
Stayed 5 nights
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
6
Isaac
7 Feb 2023
·
Stayed 3 nights
Las instalaciones son relativamente nuevas; esta en una zona alejada de la zona hotelera ( $500 en taxi) y no pavimentada. La alberca nunca está limpia; las habitaciones están muy bien, salvo la alberca privada que está MUY sucia. La comida es buena. El hotel no vale los US700-US1,000 que cuesta la noche.
Las instalaciones son relativamente nuevas; esta en una zona alejada de la zona hotelera ( $500 en taxi) y no pavimentada. La alberca nunca está limpia; las habitaciones están muy bien, salvo la alberca privada que está MUY sucia. La comida es buena. El hotel no vale los US700-US1,000 que cuesta la noche.
10
Delores
10 Jan 2025
·
Stayed 6 nights
Manager Victoria and Front Desk staff were extremely helpful and pleasant before, during and after our visit. All of the staff were friendly, professional. The property was beautiful, intimate, clean. The amenities were also very nice. The bartender made lovely and tasty concoctions. An intimate place for a quiet or couples retreat. Great for wellness retreat too. Beautiful all around.
Manager Victoria and Front Desk staff were extremely helpful and pleasant before, during and after our visit. All of the staff were friendly, professional. The property was beautiful, intimate, clean. The amenities were also very nice. The bartender made lovely and tasty concoctions. An intimate place for a quiet or couples retreat. Great for wellness retreat too. Beautiful all around.
10
Kevin
10 Feb 2025
·
Stayed 3 nights
The property is simply astonishing! Wow, Wow & WOW ! The food is very very good and pricing is quite similar to other places in the area. Rooms are great, ambiance is relax and very soothing. Best place to relax! The only down sides ... roads to accès property although not very long but in bad shape and private pool is not as warm as could be desired even though they can pre-heat for you would like it to become a little more warm. But this is a must go too place. Were hesitating between two locations (Kan) and we went to eat at Kan Hotel (restaurant MOTMOT) and this just confirmed that we had made the best choice. If you think this property is laking in ocean view... well ask the reception they will arrange for you to go to Zebra (no fees required to stay there for the day only you have to buy there drinks and food but if you are there early enough you get a bed with sunshade for the day and free parking)
The property is simply astonishing! Wow, Wow & WOW ! The food is very very good and pricing is quite similar to other places in the area. Rooms are great, ambiance is relax and very soothing. Best place to relax! The only down sides ... roads to accès property although not very long but in bad shape and private pool is not as warm as could be desired even though they can pre-heat for you would like it to become a little more warm. But this is a must go too place. Were hesitating between two locations (Kan) and we went to eat at Kan Hotel (restaurant MOTMOT) and this just confirmed that we had made the best choice. If you think this property is laking in ocean view... well ask the reception they will arrange for you to go to Zebra (no fees required to stay there for the day only you have to buy there drinks and food but if you are there early enough you get a bed with sunshade for the day and free parking)
8
Manuel
7 Feb 2024
·
Stayed 2 nights
Hôtel très joliment décoré et en pleine nature Chambre grande et confortable Quelques défauts cependant: le chemin qui mène à l’hôtel est absolument épouvantable,des trous énormes et des cailloux qui vous obligent à rouler au pas c’est surréaliste. La cuisine du restaurant est ouverte sur l’extérieur et sur les clients.Vous sentez la friture après le petit déjeuner c’est épouvantable. Pour ce qui est de cette merveilleuse piscine,armez vous d’anti moustique elle en est infestée. L’entretien est un vrai sketch: au lieu d’aspirer les centaines de feuilles mortes tombées autour du bassin la personne en charge du nettoyage a un souffleur elle ne fait que pousser les feuilles un peu plus loin qui reviennent bien sûr avec le vent.
Hôtel très joliment décoré et en pleine nature Chambre grande et confortable Quelques défauts cependant: le chemin qui mène à l’hôtel est absolument épouvantable,des trous énormes et des cailloux qui vous obligent à rouler au pas c’est surréaliste. La cuisine du restaurant est ouverte sur l’extérieur et sur les clients.Vous sentez la friture après le petit déjeuner c’est épouvantable. Pour ce qui est de cette merveilleuse piscine,armez vous d’anti moustique elle en est infestée. L’entretien est un vrai sketch: au lieu d’aspirer les centaines de feuilles mortes tombées autour du bassin la personne en charge du nettoyage a un souffleur elle ne fait que pousser les feuilles un peu plus loin qui reviennent bien sûr avec le vent.
10
Harika
4 Jan 2023
·
Stayed 19,356 nights
Our overall experience at Muare was excellent, with minor complaints. Firstly the positives- Especially enjoyed the pool area and the relaxing music that plays in the resort all day. It’s very peaceful. We got massages done and the deep tissue massage was great. The bar drinks were fantastic. The room was lovely, and the maintenance did a great job with daily room service and cleaning. Now for the minor complaints - The roads leading up the hotel are really bad, it’s an unpacked bumpy road. I hope that gets fixed soon. The restaurant at the hotel serves delicious food but seriously lacks vegetarian options for lunch and dinner. For such an amazing eco friendly resort, I would expect it to have more vegan/vegetarian options. The one vegan burger they had was great though. Pools could be maintained better.
Our overall experience at Muare was excellent, with minor complaints. Firstly the positives- Especially enjoyed the pool area and the relaxing music that plays in the resort all day. It’s very peaceful. We got massages done and the deep tissue massage was great. The bar drinks were fantastic. The room was lovely, and the maintenance did a great job with daily room service and cleaning. Now for the minor complaints - The roads leading up the hotel are really bad, it’s an unpacked bumpy road. I hope that gets fixed soon. The restaurant at the hotel serves delicious food but seriously lacks vegetarian options for lunch and dinner. For such an amazing eco friendly resort, I would expect it to have more vegan/vegetarian options. The one vegan burger they had was great though. Pools could be maintained better.
4
Victoria
6 Oct 2025
·
Stayed 3 nights
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
10
Ikelia
26 Aug 2023
·
Stayed 4 nights
I recently had the pleasure of spending four enchanting nights at this hotel. This hidden gem nestled within the lush jungles offered an experience that was nothing short of magical. From the moment I arrived, I was captivated by the serene ambiance that enveloped the entire retreat. The tranquil atmosphere of the jungle provided the perfect backdrop for a peaceful getaway. The very notion of being able to escape the hustle and bustle of everyday life and find solace amidst nature was a dream come true. One of the highlights of my stay was the invigorating yoga sessions held each morning. Practicing yoga amidst the sounds of nature and under the open sky was an experience that rejuvenated not just my body, but my soul as well. The skilled instructors guided us through sessions that focused on both physical and mental well-being, leaving me feeling centered and balanced throughout the day. The accommodations were equally impressive, seamlessly blending the rustic charm of the jungle with modern comforts. The thoughtfully designed cabins provided a cozy retreat where I could unwind and reconnect with nature. Falling asleep to the soothing symphony of the jungle and waking up to the gentle rays of the sun filtering through the trees was a gift I cherished every day. The staff were incredibly attentive and accommodating, ensuring that every aspect of my stay was enjoyable. Their warm hospitality added a personal touch that made
I recently had the pleasure of spending four enchanting nights at this hotel. This hidden gem nestled within the lush jungles offered an experience that was nothing short of magical. From the moment I arrived, I was captivated by the serene ambiance that enveloped the entire retreat. The tranquil atmosphere of the jungle provided the perfect backdrop for a peaceful getaway. The very notion of being able to escape the hustle and bustle of everyday life and find solace amidst nature was a dream come true. One of the highlights of my stay was the invigorating yoga sessions held each morning. Practicing yoga amidst the sounds of nature and under the open sky was an experience that rejuvenated not just my body, but my soul as well. The skilled instructors guided us through sessions that focused on both physical and mental well-being, leaving me feeling centered and balanced throughout the day. The accommodations were equally impressive, seamlessly blending the rustic charm of the jungle with modern comforts. The thoughtfully designed cabins provided a cozy retreat where I could unwind and reconnect with nature. Falling asleep to the soothing symphony of the jungle and waking up to the gentle rays of the sun filtering through the trees was a gift I cherished every day. The staff were incredibly attentive and accommodating, ensuring that every aspect of my stay was enjoyable. Their warm hospitality added a personal touch that made
10
Peter
13 Aug 2025
·
Stayed 5 nights
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
10
Amie
4 Mar 2024
·
What an incredible bohemian jungle oasis place! First of all - it's stunning, huge and surrounded by nature. The spa amenities are amazing...the Cold Plunge and Steam Sauana combo is absolutely addictive. I wish I could do this every day for the rest of my life. The private outdoor tub and shower is soothing and the Myan clay detox massage was out of this world. The staff is super friendly and accommodating and cooked some great Myan traditional food for us conscious of any food allergy. The complimentary breakfast was healthy fresh juices and fruit included. Fabulous cappuccinos and the bartender went out of his way to accommodate drink requests. Dodio is an amazing host and concierge. They scheduled any daily taxi tour or airport transfers for us gladly. Special mention to Cassandra and Brian such kind, multilingual , and warm staff. Can't recommend this place enough! We look forward to returning every year! ❤️
What an incredible bohemian jungle oasis place! First of all - it's stunning, huge and surrounded by nature. The spa amenities are amazing...the Cold Plunge and Steam Sauana combo is absolutely addictive. I wish I could do this every day for the rest of my life. The private outdoor tub and shower is soothing and the Myan clay detox massage was out of this world. The staff is super friendly and accommodating and cooked some great Myan traditional food for us conscious of any food allergy. The complimentary breakfast was healthy fresh juices and fruit included. Fabulous cappuccinos and the bartender went out of his way to accommodate drink requests. Dodio is an amazing host and concierge. They scheduled any daily taxi tour or airport transfers for us gladly. Special mention to Cassandra and Brian such kind, multilingual , and warm staff. Can't recommend this place enough! We look forward to returning every year! ❤️
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and grounds are frequently described as very clean, but multiple guests reported dirty main or private pools, abundant mosquitoes, and occasional maintenance lapses such as odors or leaks.
Related guest reviews
10
Nyairah
12 Jul 2024
·
Stayed 4 nights
This was my first solo trip to Mexico, and the staff at Hotel Muaré made it an unforgettable experience! From the front desk to the kitchen, the staff's kindness and care were evident in everything they did. I felt incredibly safe, and my stay couldn't have been more perfect. Allen and Dario were especially helpful and kind, always ready to assist with anything I needed. The property is stunning, even after a hurricane, with breathtaking rooms and impeccable decor and bedding. Breakfast was included in my package, and the food was delicious! Mexico treated me so well that I can't wait to return, and I'll definitely be booking at Hotel Muaré again!
This was my first solo trip to Mexico, and the staff at Hotel Muaré made it an unforgettable experience! From the front desk to the kitchen, the staff's kindness and care were evident in everything they did. I felt incredibly safe, and my stay couldn't have been more perfect. Allen and Dario were especially helpful and kind, always ready to assist with anything I needed. The property is stunning, even after a hurricane, with breathtaking rooms and impeccable decor and bedding. Breakfast was included in my package, and the food was delicious! Mexico treated me so well that I can't wait to return, and I'll definitely be booking at Hotel Muaré again!
6
Isaac
7 Feb 2023
·
Stayed 3 nights
Las instalaciones son relativamente nuevas; esta en una zona alejada de la zona hotelera ( $500 en taxi) y no pavimentada. La alberca nunca está limpia; las habitaciones están muy bien, salvo la alberca privada que está MUY sucia. La comida es buena. El hotel no vale los US700-US1,000 que cuesta la noche.
Las instalaciones son relativamente nuevas; esta en una zona alejada de la zona hotelera ( $500 en taxi) y no pavimentada. La alberca nunca está limpia; las habitaciones están muy bien, salvo la alberca privada que está MUY sucia. La comida es buena. El hotel no vale los US700-US1,000 que cuesta la noche.
6
TOMAS
20 Feb 2024
·
Stayed 5 nights
El servicio de recepción muy malo, no dan atención, y pésimo horario para asear la habitación ya que se dió hasta las 5 pm. La piscina privada siempre fue sucia, nunca tuvo limpieza. El servicio en el restaurant es excelente, lo hace muy bien el personal.
El servicio de recepción muy malo, no dan atención, y pésimo horario para asear la habitación ya que se dió hasta las 5 pm. La piscina privada siempre fue sucia, nunca tuvo limpieza. El servicio en el restaurant es excelente, lo hace muy bien el personal.
8
Manuel
7 Feb 2024
·
Stayed 2 nights
Hôtel très joliment décoré et en pleine nature Chambre grande et confortable Quelques défauts cependant: le chemin qui mène à l’hôtel est absolument épouvantable,des trous énormes et des cailloux qui vous obligent à rouler au pas c’est surréaliste. La cuisine du restaurant est ouverte sur l’extérieur et sur les clients.Vous sentez la friture après le petit déjeuner c’est épouvantable. Pour ce qui est de cette merveilleuse piscine,armez vous d’anti moustique elle en est infestée. L’entretien est un vrai sketch: au lieu d’aspirer les centaines de feuilles mortes tombées autour du bassin la personne en charge du nettoyage a un souffleur elle ne fait que pousser les feuilles un peu plus loin qui reviennent bien sûr avec le vent.
Hôtel très joliment décoré et en pleine nature Chambre grande et confortable Quelques défauts cependant: le chemin qui mène à l’hôtel est absolument épouvantable,des trous énormes et des cailloux qui vous obligent à rouler au pas c’est surréaliste. La cuisine du restaurant est ouverte sur l’extérieur et sur les clients.Vous sentez la friture après le petit déjeuner c’est épouvantable. Pour ce qui est de cette merveilleuse piscine,armez vous d’anti moustique elle en est infestée. L’entretien est un vrai sketch: au lieu d’aspirer les centaines de feuilles mortes tombées autour du bassin la personne en charge du nettoyage a un souffleur elle ne fait que pousser les feuilles un peu plus loin qui reviennent bien sûr avec le vent.
10
Brittany
8 Feb 2023
·
Stayed 5 nights
Muare is a dream destination. The staff are warm and welcoming, without seeming fake. The food at the restaurant was actually pretty delicious. I enjoyed its emphasis on healthier options, particularly for breakfast. I was a big fan of their power shots and smoothies. The rooms were GORGEOUS. Definitely a major difference compared to what you'd see at basic or chain destinations. I loved the large, long windows, the small dipping pool and the outdoor shower (thought I wouldn't like it, but it was perfect). The bed was also super comfy. The property was beautiful and perfectly maintained. Extremely clean and lush with plants and trees. My only downside was the road to the property. Bumpy would be an understatement. I don't know if they have any control over that though. Muare is for people who want a unique and lush experience.
Muare is a dream destination. The staff are warm and welcoming, without seeming fake. The food at the restaurant was actually pretty delicious. I enjoyed its emphasis on healthier options, particularly for breakfast. I was a big fan of their power shots and smoothies. The rooms were GORGEOUS. Definitely a major difference compared to what you'd see at basic or chain destinations. I loved the large, long windows, the small dipping pool and the outdoor shower (thought I wouldn't like it, but it was perfect). The bed was also super comfy. The property was beautiful and perfectly maintained. Extremely clean and lush with plants and trees. My only downside was the road to the property. Bumpy would be an understatement. I don't know if they have any control over that though. Muare is for people who want a unique and lush experience.
10
Anand
26 Feb 2025
·
Stayed 2 nights
We loved our stay at Muare. Beautiful property and lovely staff. They helped us from booking airport transportation to amazing excursions. The room was clean and so well made. Can't recommend enough!
We loved our stay at Muare. Beautiful property and lovely staff. They helped us from booking airport transportation to amazing excursions. The room was clean and so well made. Can't recommend enough!
10
Michael
26 Sept 2023
·
Stayed 3 nights
everything was perfect at the the hotel besides the restaurant. limited menu and closed early. Saturday night during the storm, the roof started leaking in room 3 near the bed. other then that, everything was perfect.
everything was perfect at the the hotel besides the restaurant. limited menu and closed early. Saturday night during the storm, the roof started leaking in room 3 near the bed. other then that, everything was perfect.
2
Luisa
2 Nov 2023
·
Stayed 1 night
There was no food and a dead rotting animal outiside of our room. It smelled so bad. Wr left early. We want a refund
There was no food and a dead rotting animal outiside of our room. It smelled so bad. Wr left early. We want a refund
4
Victoria
6 Oct 2025
·
Stayed 3 nights
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
10
adolfo
29 Feb 2024
·
Stayed 1 night
Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues. Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection. Thanks
Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues. Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection. Thanks
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AI-generated summary based on recent guest reviews
Rooms
Stylish, tranquil suites with outdoor showers and private plunge pools feel spacious and well designed. A few guests mentioned weak air conditioning or minor maintenance issues like a leak or firmer beds.
Related guest reviews
10
Julissa
16 Feb 2023
·
Stayed 5 nights
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
10
Rebecca
19 Apr 2022
·
Stayed 4 nights
This was a perfect place to end our honeymoon. Our room was goregous. We had breakfast everyday there and two meals which were delicious. Staff were very friendly.
This was a perfect place to end our honeymoon. Our room was goregous. We had breakfast everyday there and two meals which were delicious. Staff were very friendly.
10
Cynthia
26 Apr 2023
·
Beautiful hotel! Will definitely recommend. If you want the experience of being in Tulum, this is it. Is not center to the rest of the hotels or the beach, but is peaceful and quiet. The aesthetic of this entire hotel is gorgeous! The room itself was spacious, very clean, had a plunge pool right out our room and an outdoor shower which was very relaxing at night. The only negative was the AC unit (not larger enough to cool down the entire room) and just a lot mosquitos. (Not all doors were sealed, so it was was very easy for the mosquitos to come in) However, expect mosquitos to be everywhere in Tulum. The hotel offered a free breakfast and yoga classes in the mornings which was great to start out our day. The service was great, lovely staff who were quick to answer all your questions through WhatsApp. I will definitely come back to stay here again
Beautiful hotel! Will definitely recommend. If you want the experience of being in Tulum, this is it. Is not center to the rest of the hotels or the beach, but is peaceful and quiet. The aesthetic of this entire hotel is gorgeous! The room itself was spacious, very clean, had a plunge pool right out our room and an outdoor shower which was very relaxing at night. The only negative was the AC unit (not larger enough to cool down the entire room) and just a lot mosquitos. (Not all doors were sealed, so it was was very easy for the mosquitos to come in) However, expect mosquitos to be everywhere in Tulum. The hotel offered a free breakfast and yoga classes in the mornings which was great to start out our day. The service was great, lovely staff who were quick to answer all your questions through WhatsApp. I will definitely come back to stay here again
10
Kajuana
3 May 2023
·
Our overall experience was breathtaking! This hotel was definitely designed for those who would like to be one in nature with little to no distractions. Me and my boyfriend stayed for five days and loved every minute of it! From the included breakfast that was delicious to the friendly staff who were attentive beyond words, this was definitely a vacation for the books! We rented a car because we knew we would like to venture out a lot and many people previously reviewed that taxis can be expensive. The roads are also not the best but you’re in a jungle and this area is being developed so be cognizant. The outdoor shower is also a nice touch! My only gripe is that the beds could have been a little softer but my boyfriend said it was fine for him. Either way, we will definitely be back 🤗
Our overall experience was breathtaking! This hotel was definitely designed for those who would like to be one in nature with little to no distractions. Me and my boyfriend stayed for five days and loved every minute of it! From the included breakfast that was delicious to the friendly staff who were attentive beyond words, this was definitely a vacation for the books! We rented a car because we knew we would like to venture out a lot and many people previously reviewed that taxis can be expensive. The roads are also not the best but you’re in a jungle and this area is being developed so be cognizant. The outdoor shower is also a nice touch! My only gripe is that the beds could have been a little softer but my boyfriend said it was fine for him. Either way, we will definitely be back 🤗
10
Brittany
8 Feb 2023
·
Stayed 5 nights
Muare is a dream destination. The staff are warm and welcoming, without seeming fake. The food at the restaurant was actually pretty delicious. I enjoyed its emphasis on healthier options, particularly for breakfast. I was a big fan of their power shots and smoothies. The rooms were GORGEOUS. Definitely a major difference compared to what you'd see at basic or chain destinations. I loved the large, long windows, the small dipping pool and the outdoor shower (thought I wouldn't like it, but it was perfect). The bed was also super comfy. The property was beautiful and perfectly maintained. Extremely clean and lush with plants and trees. My only downside was the road to the property. Bumpy would be an understatement. I don't know if they have any control over that though. Muare is for people who want a unique and lush experience.
Muare is a dream destination. The staff are warm and welcoming, without seeming fake. The food at the restaurant was actually pretty delicious. I enjoyed its emphasis on healthier options, particularly for breakfast. I was a big fan of their power shots and smoothies. The rooms were GORGEOUS. Definitely a major difference compared to what you'd see at basic or chain destinations. I loved the large, long windows, the small dipping pool and the outdoor shower (thought I wouldn't like it, but it was perfect). The bed was also super comfy. The property was beautiful and perfectly maintained. Extremely clean and lush with plants and trees. My only downside was the road to the property. Bumpy would be an understatement. I don't know if they have any control over that though. Muare is for people who want a unique and lush experience.
8
wisline
27 Nov 2023
·
Stayed 3 nights
the property was nice quiet romantic tucked away rooms were cleaned smelled good loved the outside shower. The only downside was the outside road filled with potholes and uneven roads which made it hard to get in and out of the road. Otherwise the place itself was beautiful and tranquil
the property was nice quiet romantic tucked away rooms were cleaned smelled good loved the outside shower. The only downside was the outside road filled with potholes and uneven roads which made it hard to get in and out of the road. Otherwise the place itself was beautiful and tranquil
8
Andre
17 Nov 2023
·
Stayed 2 nights
Our moon villa at hotel muare was beautifully appointed, private and comfortable. The hotel grounds are well kept. The restaurant and breakfast could use improvement and the roads around the hotel location are very difficult to navigate with giant pot holes filled with water. Staff was friendly
Our moon villa at hotel muare was beautifully appointed, private and comfortable. The hotel grounds are well kept. The restaurant and breakfast could use improvement and the roads around the hotel location are very difficult to navigate with giant pot holes filled with water. Staff was friendly
10
Erick
14 Jul 2023
·
Stayed 3 nights
Not going to lie driving up to the property I was a little skeptical but as I walked in I was blown away. Everything from the room , service, and food was amazing the best experience I’ve ever had in a hotel can’t wait to go back.
Not going to lie driving up to the property I was a little skeptical but as I walked in I was blown away. Everything from the room , service, and food was amazing the best experience I’ve ever had in a hotel can’t wait to go back.
10
Kan
31 May 2024
·
Stayed 2 nights
The place is brilliant. I think this is the one of the best hotels I have stayed in my life. You will have you own suite with backyard, and I especially like the outdoor shower. However, the location is terrible. It's far away from the center city and taking a taxi is really expensive in Tulum. If you don't mind taking a cab every day back and forth to the tourist resort, go with it for sure. It's like 20 bucks at least for any one-way trip.
The place is brilliant. I think this is the one of the best hotels I have stayed in my life. You will have you own suite with backyard, and I especially like the outdoor shower. However, the location is terrible. It's far away from the center city and taking a taxi is really expensive in Tulum. If you don't mind taking a cab every day back and forth to the tourist resort, go with it for sure. It's like 20 bucks at least for any one-way trip.
10
Peter
13 Aug 2025
·
Stayed 5 nights
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, attentive, and helpful with transportation, reservations, and quick WhatsApp communication. Some guests cite poor management, refund or billing issues, policy enforcement lapses, or intrusive room checks at checkout.
Related guest reviews
10
Shirley
19 Jan 2023
·
Hotel Muaré exceeded my expectations! My first time in Tulum was a success thanks to everyone at Hotel Muaré. The hotel concierges, restaurant waiters, housekeepers were all amazing. The concierges helped me navigate through Tulum by booking me all the transportation I needed. They helped me book day trips, restaurant reservations, everything and anything I needed! Communication was quick through Whatsapp. Aside from the service, the hotel aesthetic was beyond beautiful, just like in the pictures but even more gorgeous in person! It was most definitely a peaceful sanctuary. There is also a restaurant in the hotel with delicious food that I recommend. Thank you Hotel Muaré for an unforgettable stay!
Hotel Muaré exceeded my expectations! My first time in Tulum was a success thanks to everyone at Hotel Muaré. The hotel concierges, restaurant waiters, housekeepers were all amazing. The concierges helped me navigate through Tulum by booking me all the transportation I needed. They helped me book day trips, restaurant reservations, everything and anything I needed! Communication was quick through Whatsapp. Aside from the service, the hotel aesthetic was beyond beautiful, just like in the pictures but even more gorgeous in person! It was most definitely a peaceful sanctuary. There is also a restaurant in the hotel with delicious food that I recommend. Thank you Hotel Muaré for an unforgettable stay!
10
Julissa
16 Feb 2023
·
Stayed 5 nights
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
Our stay was AMAZING! We stayed 5 nights. The staff really goes above and beyond. Check in was smooth. Every server and bar tender paid attention to detail when serving us food and/or drinks. Pictures don’t do the property any justice! The rooms are beautiful and a little bigger than they seem online. The private plunge pool is a nice touch. The place had such a peaceful, relaxing vibe to it. The WhatsApp feature they use to communicate is awesome and saves you time from having to walk to the front or calling. Anytime we needed a taxi we let them know and one was waiting for us by the time we got to the front. Literally anything we needed they brought to the room within minutes of letting them know via WhatsApp. We did a couples massage which was nice and relaxing. You will not regret staying here if you’re looking for somewhere to wind down, and be within 10-15 minutes of the party scenery. It’s a mini paradise. Anytime we went out we couldn’t wait to get back to the hotel where it was a lot more peaceful than most other areas. We will definitely visit again!
10
Nyairah
12 Jul 2024
·
Stayed 4 nights
This was my first solo trip to Mexico, and the staff at Hotel Muaré made it an unforgettable experience! From the front desk to the kitchen, the staff's kindness and care were evident in everything they did. I felt incredibly safe, and my stay couldn't have been more perfect. Allen and Dario were especially helpful and kind, always ready to assist with anything I needed. The property is stunning, even after a hurricane, with breathtaking rooms and impeccable decor and bedding. Breakfast was included in my package, and the food was delicious! Mexico treated me so well that I can't wait to return, and I'll definitely be booking at Hotel Muaré again!
This was my first solo trip to Mexico, and the staff at Hotel Muaré made it an unforgettable experience! From the front desk to the kitchen, the staff's kindness and care were evident in everything they did. I felt incredibly safe, and my stay couldn't have been more perfect. Allen and Dario were especially helpful and kind, always ready to assist with anything I needed. The property is stunning, even after a hurricane, with breathtaking rooms and impeccable decor and bedding. Breakfast was included in my package, and the food was delicious! Mexico treated me so well that I can't wait to return, and I'll definitely be booking at Hotel Muaré again!
10
Alimatu-Sadia
10 Apr 2023
·
Stayed 7 nights
Muaré hotel is beyond beautiful! I’m hoping I find myself in Tulum again as I will definitely be staying at Muaré. I loved the morning yoga, what a great touch! Everything is so intentional at Muaré, from the design to scents! The staff were exceptional, a special mention to Leandro, Berna, Tommy, Benjamin, Alan, Montse and Josefina! All the staff made our stay amazing. They were always on hand to help book tours, restaurant reservations and taxis etc. I loved that we could contact the front desk via WhatsApp! I could not recommend Muaré enough! It is a piece of heaven!
Muaré hotel is beyond beautiful! I’m hoping I find myself in Tulum again as I will definitely be staying at Muaré. I loved the morning yoga, what a great touch! Everything is so intentional at Muaré, from the design to scents! The staff were exceptional, a special mention to Leandro, Berna, Tommy, Benjamin, Alan, Montse and Josefina! All the staff made our stay amazing. They were always on hand to help book tours, restaurant reservations and taxis etc. I loved that we could contact the front desk via WhatsApp! I could not recommend Muaré enough! It is a piece of heaven!
10
Delores
10 Jan 2025
·
Stayed 6 nights
Manager Victoria and Front Desk staff were extremely helpful and pleasant before, during and after our visit. All of the staff were friendly, professional. The property was beautiful, intimate, clean. The amenities were also very nice. The bartender made lovely and tasty concoctions. An intimate place for a quiet or couples retreat. Great for wellness retreat too. Beautiful all around.
Manager Victoria and Front Desk staff were extremely helpful and pleasant before, during and after our visit. All of the staff were friendly, professional. The property was beautiful, intimate, clean. The amenities were also very nice. The bartender made lovely and tasty concoctions. An intimate place for a quiet or couples retreat. Great for wellness retreat too. Beautiful all around.
10
Anand
26 Feb 2025
·
Stayed 2 nights
We loved our stay at Muare. Beautiful property and lovely staff. They helped us from booking airport transportation to amazing excursions. The room was clean and so well made. Can't recommend enough!
We loved our stay at Muare. Beautiful property and lovely staff. They helped us from booking airport transportation to amazing excursions. The room was clean and so well made. Can't recommend enough!
8
Roberto
20 Feb 2024
·
Stayed 2 nights
Interesante hotel, lejos de zona turística, sin playa o mar cerca. villas con pequeña alberca pero agua sin calefacción, muy helada el agua y no le da el sol en todo el día a la alberca. Muy mal servicio para que te den la factura, hace una semana hice check out y es hora q no me la mandan no obstante que se las he pedido en mas de 5 ocasiones,,,
Interesante hotel, lejos de zona turística, sin playa o mar cerca. villas con pequeña alberca pero agua sin calefacción, muy helada el agua y no le da el sol en todo el día a la alberca. Muy mal servicio para que te den la factura, hace una semana hice check out y es hora q no me la mandan no obstante que se las he pedido en mas de 5 ocasiones,,,
4
Victoria
6 Oct 2025
·
Stayed 3 nights
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
2
Unique
18 Aug 2025
·
Stayed 2 nights
I booked thinking I was going to be offered transportation and it was not like that After booking I needed a refund in less than 10 minutes and they were not willing to give me a refund when I was stranded in tulum airport with no transportation. You don’t do that to people
I booked thinking I was going to be offered transportation and it was not like that After booking I needed a refund in less than 10 minutes and they were not willing to give me a refund when I was stranded in tulum airport with no transportation. You don’t do that to people
10
Peter
13 Aug 2025
·
Stayed 5 nights
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
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AI-generated summary based on recent guest reviews
Location
Secluded jungle location offers quiet away from the bustle, typically 10–15 minutes by car to town or beach. Access roads are rough and taxis can be expensive, so many recommend renting a car.
Related guest reviews
10
Sylwia
2 Jan 2023
·
Stayed 19,351 nights
Really beautiful property and rooms (even better than the photos). It’s a very peaceful and quiet area which was exactly what we were looking for. You need a car but it’s only a 10 min drive to the main Tulum beach zone. The road is bumpy but we had no issues with a normal sedan. It’s the perfect hotel to relax and breakfast delicious as well!
Really beautiful property and rooms (even better than the photos). It’s a very peaceful and quiet area which was exactly what we were looking for. You need a car but it’s only a 10 min drive to the main Tulum beach zone. The road is bumpy but we had no issues with a normal sedan. It’s the perfect hotel to relax and breakfast delicious as well!
10
Kevin
10 Feb 2025
·
Stayed 3 nights
The property is simply astonishing! Wow, Wow & WOW ! The food is very very good and pricing is quite similar to other places in the area. Rooms are great, ambiance is relax and very soothing. Best place to relax! The only down sides ... roads to accès property although not very long but in bad shape and private pool is not as warm as could be desired even though they can pre-heat for you would like it to become a little more warm. But this is a must go too place. Were hesitating between two locations (Kan) and we went to eat at Kan Hotel (restaurant MOTMOT) and this just confirmed that we had made the best choice. If you think this property is laking in ocean view... well ask the reception they will arrange for you to go to Zebra (no fees required to stay there for the day only you have to buy there drinks and food but if you are there early enough you get a bed with sunshade for the day and free parking)
The property is simply astonishing! Wow, Wow & WOW ! The food is very very good and pricing is quite similar to other places in the area. Rooms are great, ambiance is relax and very soothing. Best place to relax! The only down sides ... roads to accès property although not very long but in bad shape and private pool is not as warm as could be desired even though they can pre-heat for you would like it to become a little more warm. But this is a must go too place. Were hesitating between two locations (Kan) and we went to eat at Kan Hotel (restaurant MOTMOT) and this just confirmed that we had made the best choice. If you think this property is laking in ocean view... well ask the reception they will arrange for you to go to Zebra (no fees required to stay there for the day only you have to buy there drinks and food but if you are there early enough you get a bed with sunshade for the day and free parking)
2
Alexander
8 Apr 2024
·
Stayed 5 nights
Horrible place!!! $45 each way to go to the beach or any restaurant. It's in the middle of nowhere. There's nothing around! Tulum is beautiful! A lot of nice resorts and restaurants by the beach! We moved to a better place on a third day
Horrible place!!! $45 each way to go to the beach or any restaurant. It's in the middle of nowhere. There's nothing around! Tulum is beautiful! A lot of nice resorts and restaurants by the beach! We moved to a better place on a third day
8
Manuel
7 Feb 2024
·
Stayed 2 nights
Hôtel très joliment décoré et en pleine nature Chambre grande et confortable Quelques défauts cependant: le chemin qui mène à l’hôtel est absolument épouvantable,des trous énormes et des cailloux qui vous obligent à rouler au pas c’est surréaliste. La cuisine du restaurant est ouverte sur l’extérieur et sur les clients.Vous sentez la friture après le petit déjeuner c’est épouvantable. Pour ce qui est de cette merveilleuse piscine,armez vous d’anti moustique elle en est infestée. L’entretien est un vrai sketch: au lieu d’aspirer les centaines de feuilles mortes tombées autour du bassin la personne en charge du nettoyage a un souffleur elle ne fait que pousser les feuilles un peu plus loin qui reviennent bien sûr avec le vent.
Hôtel très joliment décoré et en pleine nature Chambre grande et confortable Quelques défauts cependant: le chemin qui mène à l’hôtel est absolument épouvantable,des trous énormes et des cailloux qui vous obligent à rouler au pas c’est surréaliste. La cuisine du restaurant est ouverte sur l’extérieur et sur les clients.Vous sentez la friture après le petit déjeuner c’est épouvantable. Pour ce qui est de cette merveilleuse piscine,armez vous d’anti moustique elle en est infestée. L’entretien est un vrai sketch: au lieu d’aspirer les centaines de feuilles mortes tombées autour du bassin la personne en charge du nettoyage a un souffleur elle ne fait que pousser les feuilles un peu plus loin qui reviennent bien sûr avec le vent.
10
Perla
25 Apr 2023
·
Stayed 3 nights
Just got back from our trip and we had an amazing time!! This hotel is unreal. Gorgeous small boutique resort. 10 mins from main town and restaurants. The staff is soooo friendly and accommodating. They go out of their way to make you feel welcome. Loveeeee the vibe and decor so much. The food is absolutely delicious and so are the drinks! The shrimp tacos are next level and french toast. Omg! Has a Bali feel to it. Feels so luxurious and private. It is pricey but worth it. There are so many mosquitoes so be aware. But I absolutely want to come back. Loved every minute of my stay here! Thank you Hotel Muare. I will be back soon!
Just got back from our trip and we had an amazing time!! This hotel is unreal. Gorgeous small boutique resort. 10 mins from main town and restaurants. The staff is soooo friendly and accommodating. They go out of their way to make you feel welcome. Loveeeee the vibe and decor so much. The food is absolutely delicious and so are the drinks! The shrimp tacos are next level and french toast. Omg! Has a Bali feel to it. Feels so luxurious and private. It is pricey but worth it. There are so many mosquitoes so be aware. But I absolutely want to come back. Loved every minute of my stay here! Thank you Hotel Muare. I will be back soon!
8
wisline
27 Nov 2023
·
Stayed 3 nights
the property was nice quiet romantic tucked away rooms were cleaned smelled good loved the outside shower. The only downside was the outside road filled with potholes and uneven roads which made it hard to get in and out of the road. Otherwise the place itself was beautiful and tranquil
the property was nice quiet romantic tucked away rooms were cleaned smelled good loved the outside shower. The only downside was the outside road filled with potholes and uneven roads which made it hard to get in and out of the road. Otherwise the place itself was beautiful and tranquil
10
Jessi
5 Mar 2023
·
Stayed 3 nights
so beautiful, great location, and wonderful staff!
so beautiful, great location, and wonderful staff!
10
Abraham
14 May 2025
·
Stayed 2 nights
Roads are super bad to get there but very nice hotel
Roads are super bad to get there but very nice hotel
10
Kan
31 May 2024
·
Stayed 2 nights
The place is brilliant. I think this is the one of the best hotels I have stayed in my life. You will have you own suite with backyard, and I especially like the outdoor shower. However, the location is terrible. It's far away from the center city and taking a taxi is really expensive in Tulum. If you don't mind taking a cab every day back and forth to the tourist resort, go with it for sure. It's like 20 bucks at least for any one-way trip.
The place is brilliant. I think this is the one of the best hotels I have stayed in my life. You will have you own suite with backyard, and I especially like the outdoor shower. However, the location is terrible. It's far away from the center city and taking a taxi is really expensive in Tulum. If you don't mind taking a cab every day back and forth to the tourist resort, go with it for sure. It's like 20 bucks at least for any one-way trip.
10
Kritika
1 Jan 2025
·
Stayed 3 nights
Amazing property, great staff and hospitality. However the roads in the neighborhood is very shabby, but overall worth it
Amazing property, great staff and hospitality. However the roads in the neighborhood is very shabby, but overall worth it
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AI-generated summary based on recent guest reviews
Dining
Many guests enjoyed the on-site restaurant and bar, with frequent praise for breakfast, drinks, and several dishes. Others found the menu limited, vegetarian choices scarce, or hours short.
Related guest reviews
10
Anthony
9 Mar 2023
·
Stayed 3 nights
Beautiful property , food was excellent , staff was amazing , very calm , stress free , Service is 5 star
Beautiful property , food was excellent , staff was amazing , very calm , stress free , Service is 5 star
10
Jessica Rodriguez
27 Dec 2022
·
Stayed 1 night
La verdad es que el hotel es bastante perfecto por todos lados. Mis cosas favoritas fueron las camas de la alberca y la habitación que es súper cómoda pero sobre todo silenciosa. La comida es muy rica, no se necesita salir del hotel para comer bien. Seguro repetiremos la experiencia.
La verdad es que el hotel es bastante perfecto por todos lados. Mis cosas favoritas fueron las camas de la alberca y la habitación que es súper cómoda pero sobre todo silenciosa. La comida es muy rica, no se necesita salir del hotel para comer bien. Seguro repetiremos la experiencia.
10
Harika
4 Jan 2023
·
Stayed 19,356 nights
Our overall experience at Muare was excellent, with minor complaints. Firstly the positives- Especially enjoyed the pool area and the relaxing music that plays in the resort all day. It’s very peaceful. We got massages done and the deep tissue massage was great. The bar drinks were fantastic. The room was lovely, and the maintenance did a great job with daily room service and cleaning. Now for the minor complaints - The roads leading up the hotel are really bad, it’s an unpacked bumpy road. I hope that gets fixed soon. The restaurant at the hotel serves delicious food but seriously lacks vegetarian options for lunch and dinner. For such an amazing eco friendly resort, I would expect it to have more vegan/vegetarian options. The one vegan burger they had was great though. Pools could be maintained better.
Our overall experience at Muare was excellent, with minor complaints. Firstly the positives- Especially enjoyed the pool area and the relaxing music that plays in the resort all day. It’s very peaceful. We got massages done and the deep tissue massage was great. The bar drinks were fantastic. The room was lovely, and the maintenance did a great job with daily room service and cleaning. Now for the minor complaints - The roads leading up the hotel are really bad, it’s an unpacked bumpy road. I hope that gets fixed soon. The restaurant at the hotel serves delicious food but seriously lacks vegetarian options for lunch and dinner. For such an amazing eco friendly resort, I would expect it to have more vegan/vegetarian options. The one vegan burger they had was great though. Pools could be maintained better.
10
Perla
25 Apr 2023
·
Stayed 3 nights
Just got back from our trip and we had an amazing time!! This hotel is unreal. Gorgeous small boutique resort. 10 mins from main town and restaurants. The staff is soooo friendly and accommodating. They go out of their way to make you feel welcome. Loveeeee the vibe and decor so much. The food is absolutely delicious and so are the drinks! The shrimp tacos are next level and french toast. Omg! Has a Bali feel to it. Feels so luxurious and private. It is pricey but worth it. There are so many mosquitoes so be aware. But I absolutely want to come back. Loved every minute of my stay here! Thank you Hotel Muare. I will be back soon!
Just got back from our trip and we had an amazing time!! This hotel is unreal. Gorgeous small boutique resort. 10 mins from main town and restaurants. The staff is soooo friendly and accommodating. They go out of their way to make you feel welcome. Loveeeee the vibe and decor so much. The food is absolutely delicious and so are the drinks! The shrimp tacos are next level and french toast. Omg! Has a Bali feel to it. Feels so luxurious and private. It is pricey but worth it. There are so many mosquitoes so be aware. But I absolutely want to come back. Loved every minute of my stay here! Thank you Hotel Muare. I will be back soon!
10
Michael
26 Sept 2023
·
Stayed 3 nights
everything was perfect at the the hotel besides the restaurant. limited menu and closed early. Saturday night during the storm, the roof started leaking in room 3 near the bed. other then that, everything was perfect.
everything was perfect at the the hotel besides the restaurant. limited menu and closed early. Saturday night during the storm, the roof started leaking in room 3 near the bed. other then that, everything was perfect.
10
Sonia
1 Nov 2024
·
Stayed 2 nights
The staff was super nice. This is more of a peaceful very zen vibe feel. This is a very clean and pretty property. The tuna tartar was delicious.
The staff was super nice. This is more of a peaceful very zen vibe feel. This is a very clean and pretty property. The tuna tartar was delicious.
8
Catherine
24 Jan 2023
·
Stayed 5 nights
I enjoyed my stay at the hotel very much! Everyone at the hotel were so friendly and nice. I loved that they had a texting service through WhatsApp with the front desk staff and they answered all my requests quickly. Breakfast is included from 8-10 AM every morning which was great. Food was mediocre at the Gaudea restaurant so I do not recommend getting anything there besides the free breakfast. Tip is not included, so be sure to tip the waiters! The oasis was so beautiful and peaceful with great music! My boyfriend and I enjoyed tanning at the beds out in the public pool area. We rented a car for our trip and parking was not an issue. Some things I did not like about the hotel was that house keeping cleans the rooms with the doors open so the second night we got bitten so many times by mosquitos during our sleep. After that, we refused house keeping and just exchanged our used towels for clean towels everyday. We wished the room had a TV so we could’ve watched a movie or something before we slept. With the price we paid, wish they had more amenities. Taxi is very expensive there so I recommend renting a car instead. During check out there is a service fee that you can decline if you tipped the waiters or housekeeping separately. The roads to get to the hotel are horrible and I wonder why the roads were not paved. Besides those complaints, hotel Muare in Tulum was wonderful and I would definitely recommend staying here.
I enjoyed my stay at the hotel very much! Everyone at the hotel were so friendly and nice. I loved that they had a texting service through WhatsApp with the front desk staff and they answered all my requests quickly. Breakfast is included from 8-10 AM every morning which was great. Food was mediocre at the Gaudea restaurant so I do not recommend getting anything there besides the free breakfast. Tip is not included, so be sure to tip the waiters! The oasis was so beautiful and peaceful with great music! My boyfriend and I enjoyed tanning at the beds out in the public pool area. We rented a car for our trip and parking was not an issue. Some things I did not like about the hotel was that house keeping cleans the rooms with the doors open so the second night we got bitten so many times by mosquitos during our sleep. After that, we refused house keeping and just exchanged our used towels for clean towels everyday. We wished the room had a TV so we could’ve watched a movie or something before we slept. With the price we paid, wish they had more amenities. Taxi is very expensive there so I recommend renting a car instead. During check out there is a service fee that you can decline if you tipped the waiters or housekeeping separately. The roads to get to the hotel are horrible and I wonder why the roads were not paved. Besides those complaints, hotel Muare in Tulum was wonderful and I would definitely recommend staying here.
10
adolfo
29 Feb 2024
·
Stayed 1 night
Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues. Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection. Thanks
Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues. Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection. Thanks
6
Shelley Roy-
18 Nov 2024
·
Stayed 8 nights
This property promises tranquility! This is absolutely not true. The property has so much potential, the management is no where to be seen. The menu is very 2star basic. The pool is horribly dirty, we saw someone cleaning it once in the 8 days we stayed there. The biggest let down is, it was said to be an adult only property, even when we checked in it states in the long list of rules that no one under the age of 18 is allowed on the property. We arrived around three pm, we planned for an early dinner after a very long day of travel, when we arrived at the dinner space, there was a boy approximately age 8. This was extremely impactful on my experience. When I asked the staff, they blamed it on the website making the mistake. So for two day of the eight we were there, there was a very active child hollering and running around. Please be very cautious if you plan to stay at this property. Ps, if you feel when you purchase the breakfast package there are great limitations to that also.
This property promises tranquility! This is absolutely not true. The property has so much potential, the management is no where to be seen. The menu is very 2star basic. The pool is horribly dirty, we saw someone cleaning it once in the 8 days we stayed there. The biggest let down is, it was said to be an adult only property, even when we checked in it states in the long list of rules that no one under the age of 18 is allowed on the property. We arrived around three pm, we planned for an early dinner after a very long day of travel, when we arrived at the dinner space, there was a boy approximately age 8. This was extremely impactful on my experience. When I asked the staff, they blamed it on the website making the mistake. So for two day of the eight we were there, there was a very active child hollering and running around. Please be very cautious if you plan to stay at this property. Ps, if you feel when you purchase the breakfast package there are great limitations to that also.
10
Peter
13 Aug 2025
·
Stayed 5 nights
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
Overall, there are likely not enough words to describe our stay at Muare Tulum. If you’re looking for a peaceful, tranquil stay, you will find it here. The rooms were stunning, from the design to the comfort level. It was similar to having your own private oasis, and we enjoyed whenever we returned from an excursion. Enjoyed the onsite restaurant, and had numerous meals there. The included breakfast was perfect, and there were additional options available for those with a more picky palate. Overall, the staff were above par. Special shoutout to Mauricio at the bar, who I enjoyed interacting with daily and his recommendations for places to visit in the Tulum. All staff were great and made the experience incredibly enjoyable. Would certainly stay here again in any future trips. Only commentary, and this probably applies to Tulum in general, is the high rate of taxi’s and shuttle options. The hotel was helpful in securing a private transfer from the airport which, as a first timer, was appreciated. Taxis charge fixed rates to most Tulum sites, so for myself, I likely will look to rent a car next time to ensure I have more options to explore as necessary. Again, not a reflection of the hotel in any way shape or form, but a general comment to navigating around Tulum.
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AI-generated summary based on recent guest reviews
8
Martha
5 Jun 2026
·
Stayed 2 nights
Peculiar location, but overall very comfortable and relaxing. Staff were incredibly welcoming.
Peculiar location, but overall very comfortable and relaxing. Staff were incredibly welcoming.
10
Katherine
5 Jun 2026
·
Stayed 2 nights
Breakfast and the outdoor shower were my favorite! Hotel staff coordinated a photographer for us also. What a beautiful peaceful property.
Breakfast and the outdoor shower were my favorite! Hotel staff coordinated a photographer for us also. What a beautiful peaceful property.
10
Cory
25 Feb 2026
·
Stayed 11 nights
Hotel was amazing! Would absolutely recommend for a break in Tulum town
Hotel was amazing! Would absolutely recommend for a break in Tulum town
4
Raiza
10 Oct 2025
·
Stayed 3 nights
I was not happy or comfortable at this hotel. I clumsy even be there since I was full of mosquitos since the morning. All day everywhere. Even inside the pool. I don’t recommend this hotel also to get to the hotel there’s no street and is very bad neighborhood
I was not happy or comfortable at this hotel. I clumsy even be there since I was full of mosquitos since the morning. All day everywhere. Even inside the pool. I don’t recommend this hotel also to get to the hotel there’s no street and is very bad neighborhood
4
Victoria
6 Oct 2025
·
Stayed 3 nights
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
The pool was not clean. The management was very poor. We left one day after booking four days with no refunds. We are not allowed to have guest. Even though we had family member who was visiting from other hotels The pool was not clean it was it ready for a guest. The best thing about this resort was yoga class in the morning. It is nothing like it advertises in the pictures.
Property policies
Check-in
Check-out
From 15:00 to 23:00
Before 12:00
FAQs about Hotel Muaré Tulum Wellness and Spa
Is parking available at the property?
Yes, free self-parking is available on-site. The property also offers secured parking options.
Does the hotel allow pets?
Yes, pets are allowed with a fee of MXN 55 per pet, varying based on the length of stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of MXN 380, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available for a surcharge of MXN 120 per vehicle for roundtrip, accommodating up to six passengers. Guests must arrange the transfer 48 hours prior to arrival.
What accessibility features does the hotel offer?
The property features wheelchair-accessible registration desk, spa, and pool. There are also limited wheelchair-accessible facilities throughout the property.
Where is the hotel located in relation to key attractions?
The hotel is centrally located in Tulum, within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. It is approximately 4.7 miles from Playa Paraiso and 12.3 miles from Xel-Há Park.
Does the hotel have a swimming pool?
Yes, the property features an outdoor pool, which is accessible from 7:00 AM to 10:00 PM.
What are the hotel's policies regarding children?
Children under 18 years old are not permitted at this adults-only property.
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Prices for upcoming dates
September 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: NO DATA
- 2026-09-20: NO DATA
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- 2026-09-30: NO DATA
- 2026-10-01: 275.71524231414793USD
- 2026-10-02: 282.51998636779786USD
- 2026-10-03: 282.51998636779786USD
- 2026-10-04: 284.48276295013426USD
- 2026-10-05: 284.48276295013426USD
- 2026-10-06: 284.48276295013426USD
- 2026-10-07: 282.51998636779786USD
- 2026-10-08: 284.48276295013426USD
- 2026-10-09: 284.48276295013426USD
- 2026-10-10: 280.5228967956543USD
- 2026-10-11: 284.48276295013426USD
- 2026-10-12: 282.51998636779786USD
- 2026-10-13: 282.51998636779786USD
- 2026-10-14: 282.51998636779786USD
- 2026-10-15: 275.8599909347534USD
- 2026-10-16: 284.48276295013426USD
- 2026-10-17: 284.48276295013426USD
- 2026-10-18: 282.51998636779786USD
- 2026-10-19: 284.48276295013426USD
- 2026-10-20: 284.48276295013426USD
- 2026-10-21: 284.48276295013426USD
- 2026-10-22: 284.48276295013426USD
- 2026-10-23: 284.48276295013426USD
- 2026-10-24: 284.48276295013426USD
- 2026-10-25: 284.48276295013426USD
- 2026-10-26: 284.48276295013426USD
- 2026-10-27: 284.48276295013426USD
- 2026-10-28: 284.48276295013426USD
- 2026-10-29: 284.48276295013426USD
- 2026-10-30: 284.48276295013426USD
- 2026-10-31: 284.48276295013426USD
- 2026-11-01: 335.0574650756836USD
- 2026-11-02: 335.0574650756836USD
- 2026-11-03: 335.0574650756836USD
- 2026-11-04: 335.0574650756836USD
- 2026-11-05: 335.0574650756836USD
- 2026-11-06: 335.0574650756836USD
- 2026-11-07: 335.0574650756836USD
- 2026-11-08: 335.0574650756836USD
- 2026-11-09: 335.0574650756836USD
- 2026-11-10: 335.0574650756836USD
- 2026-11-11: 335.0574650756836USD
- 2026-11-12: 335.0574650756836USD
- 2026-11-13: 335.0574650756836USD
- 2026-11-14: 335.0574650756836USD
- 2026-11-15: 335.0574650756836USD
- 2026-11-16: 335.0574650756836USD
- 2026-11-17: 333.385709588623USD
- 2026-11-18: 327.61177398986814USD
- 2026-11-19: 327.61177398986814USD
This property offers transfers from the ferry terminal and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 11:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: MXN 10000 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 7:00 AM to 10:00 PM.
- Hot springs access available from 8:00 AM to 9:30 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Airport shuttle fee: MXN 120 per vehicle (roundtrip, maximum occupancy 6)
- Pet fee: MXN 55 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in fee: MXN 380 (subject to availability)
- Late check-out fee: MXN 380 (subject to availability)
- Hosted evening meal: MXN 800
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Packed lunches
Breakfast in the room
Adults only
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Airport shuttle
Free parking
Parking Onsite
Internet
Free wi-fi
Activities
Swimming pool
Garden
Scuba diving
Windsurfing
Fishing
Pool outdoor
Bicycle Tour Information
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Services
Tour desk
Housekeeping
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Self laundry
Concierge Services