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Location
Zona Hotelera, a neighbourhood in Tulum, is home to Playa Canek Hotel Boutique Spa. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting.
Parking
Airport shuttle
Restaurant
Non-smoking rooms
Tour desk
Housekeeping
6
Room details
Sleeps 2
269 ft²
8
Room details
Sleeps 6
1292 ft²
2
Room details
Sleeps 2
269 ft²
3
Room details
Sleeps 5
861 ft²
1
Room details
Sleeps 2
269 ft²
1
Room details
Sleeps 2
215 ft²
5
Room details
Sleeps 3
431 ft²
Room details
Sleeps 2
431 ft²
10
Room details
Sleeps 4
269 ft²
Based on 496 verified reviews
Couple
60%
Family
20%
Group
12%
Solo
5%
AI-generated summary based on recent guest reviews
At Playa Canek Beachfront Eco Hotel, travelers appreciate its true beachfront setting and usually warm, helpful staff, but note eco-style limitations like time-limited air conditioning, occasional power or internet interruptions, and areas needing maintenance or renovation.
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What guests think
At Playa Canek Beachfront Eco Hotel, travelers appreciate its true beachfront setting and usually warm, helpful staff, but note eco-style limitations like time-limited air conditioning, occasional power or internet interruptions, and areas needing maintenance or renovation.
Rooms vary from simple beachfront spaces with lovely views to some with issues like weak fans or roof openings. Facilities include a beach bar and loungers, though guests mention a dirty pool at times and limited parking. Food and drinks range from tasty cocktails and ceviche to basic breakfasts and a few complaints about quality and prices. Expect a rustic, no-frills beach stay in a prime spot.
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AI-generated summary based on recent guest reviews
Facilities
Beachfront access with a beach bar and loungers is a highlight. However, guests report time-limited AC, occasional power or internet outages, a dirty pool at times, and very limited or no parking.
Related guest reviews
Mari
26 Mar 2024
·
Stayed 2 nights
Caroline
16 Jun 2025
·
Stayed 3 nights
Nancy
6 May 2024
·
Stayed 7 nights
Antonio
16 Jun 2024
·
Stayed 4 nights
Ingrid
4 Feb 2024
·
Stayed 1 night
Yair de Jesús Vázquez
1 Apr 2024
·
Stayed 2 nights
Kevin
27 Mar 2024
·
Stayed 3 nights
Michelle
4 Jul 2024
·
Stayed 5 nights
Jose
3 Sept 2025
·
Stayed 2 nights
Cheryl
22 Jun 2024
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some found rooms clean with good hot water, while others noted pests like mosquitoes and a cockroach, mold issues, bathroom clogs, and a very dirty pool.
Related guest reviews
Mari
26 Mar 2024
·
Stayed 2 nights
Alma
1 Jun 2025
·
Stayed 1 night
Caroline
16 Jun 2025
·
Stayed 3 nights
Kevin
27 Mar 2024
·
Stayed 3 nights
Jose
3 Sept 2025
·
Stayed 2 nights
Alejandra
11 Aug 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Simple rooms steps from the sand offer great ocean views and a tranquil, no-frills vibe, with some praising bed comfort. Downsides include AC running only during set hours, occasional outages or controls, weak fans, and isolated structural issues.
Related guest reviews
Annelie
3 Dec 2022
·
Stayed 7 nights
Josephine
20 Mar 2024
·
Mark
4 Dec 2023
·
Stayed 3 nights
Alma
1 Jun 2025
·
Stayed 1 night
Ingalill
24 Mar 2024
·
Stayed 3 nights
Nancy
6 May 2024
·
Stayed 7 nights
Kevin
27 Mar 2024
·
Stayed 3 nights
Caitlin
19 Feb 2024
·
Stayed 4 nights
Michelle
4 Jul 2024
·
Stayed 5 nights
Jose
3 Sept 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Many highlight friendly, helpful staff and personable hosts, often praising the beach bar team. Conversely, several reviews cite poor service, difficulty reaching staff, and serious reservation or payment disputes with third-party bookings.
Related guest reviews
Canaan
31 Jan 2025
·
Stayed 2 nights
Josephine
20 Mar 2024
·
Bernice
28 Dec 2023
·
Stayed 2 nights
Mari
26 Mar 2024
·
Stayed 2 nights
Caroline
16 Jun 2025
·
Stayed 3 nights
Enosh
24 Dec 2025
·
Stayed 2 nights
Sandra
22 Feb 2024
·
Stayed 3 nights
Lisbeth Velasco
26 Jul 2024
·
Stayed 1 night
Michelle
4 Jul 2024
·
Stayed 5 nights
Jose
3 Sept 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Location
Excellent beachfront location with direct access, sea views, and easy walks to soft sand and clear water. Guests also mention nearby shops and restaurants.
Related guest reviews
Mark
4 Dec 2023
·
Stayed 3 nights
Charles
27 Jun 2024
·
Stayed 2 nights
Enosh
24 Dec 2025
·
Stayed 2 nights
Nancy
6 May 2024
·
Stayed 7 nights
Kristi
3 Mar 2024
·
Stayed 1 night
Kevin
27 Mar 2024
·
Stayed 3 nights
Caitlin
19 Feb 2024
·
Stayed 4 nights
Michelle
4 Jul 2024
·
Stayed 5 nights
Jose
3 Sept 2025
·
Stayed 2 nights
Cheryl
22 Jun 2024
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Dining
The on-site beach bar is popular for drinks, with some enjoying the ceviche; breakfast is basic. A few reviewers found the food poor or overpriced.
Related guest reviews
Caroline
16 Jun 2025
·
Stayed 3 nights
Sean
17 Mar 2024
·
Stayed 5 nights
Ingalill
24 Mar 2024
·
Stayed 3 nights
Kristi
3 Mar 2024
·
Stayed 1 night
Yair de Jesús Vázquez
1 Apr 2024
·
Stayed 2 nights
Kevin
27 Mar 2024
·
Stayed 3 nights
Michelle
4 Jul 2024
·
Stayed 5 nights
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AI-generated summary based on recent guest reviews
Guests have not written any reviews for this property yet.
Self parking is available on-site for a fee of USD 15 per day.
A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours before arrival for arrangements.
A roundtrip airport shuttle is provided for a surcharge of USD 85 per vehicle (one-way, maximum occupancy 8). This service is available 24 hours.
The property is not wheelchair accessible, and it does not provide specific features for guests with disabilities.
The hotel is located in Tulum (Zona Hotelera), just steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. It is approximately 6.8 miles from Tulum Mayan Ruins and 4.5 miles from Playa Paraiso.
Children are allowed at the property, but the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; The front desk is open daily from 8 AM - 9 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Air conditioning is available at this property from 8 PM-7 AM only.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room;
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Popular amenities
Parking
Airport shuttle
Restaurant
Non-smoking rooms
Tour desk
Housekeeping
Services
Tour desk
Housekeeping
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Concierge Services
Activities
Private beach
Beach (nearby)
Scuba diving
Fishing
Bicycle Tour Information
Outdoor Furniture
Terrace
General
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Packed lunches
Family room
Beach Sun Loungers
Parking
Parking
Airport shuttle
Internet
Free wi-fi