Hotel CARPE DIEM Tulum by Nah Hotels
From
US$41
/ night
Select dates to see prices and availability
From
US$41
/ night
About this property
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and barbecue grills.
Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and barbecue grills.
Business amenities
The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.
Rooms
Make yourself at home in one of the 16 air-conditioned rooms featuring heated floors and flat-screen televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with queen sofa beds. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Location
With a stay at Hotel CARPE DIEM Tulum by Nah Hotels, you'll be centrally located in Tulum, within a 15-minute drive of Tulum Mayan Ruins and Xel-Há Park. This hotel is 4.3 mi (6.9 km) from Tulum Beach and 3.8 mi (6.1 km) from Playa Paraiso.
What's nearby
Dos Aguas Park(0.4 Miles)
Hospital de Tulum(0.7 Miles)
Hunab Lifestyle Center(1 Miles)
Jaguar Park(1.1 Miles)
Temple of Doom(1.4 Miles)
Cenote Calavera(1.4 Miles)
Tulum National Park(1.8 Miles)
Tulum Tower(1.8 Miles)
Holistika Art Walk(2.1 Miles)
Tulum Mayan Ruins(2.2 Miles)
Acceso al Parque Jaguar(2.2 Miles)
Jaguar Viewpoint Tulum(2.3 Miles)
Casa del Cenote(2.4 Miles)
Temple of the Frescoes(2.4 Miles)
Temple of the Descending God(2.4 Miles)
Tulum Intl. Airport (TQO)(26 Miles)
Cancun Intl. Airport (CUN)(73 Miles)
Parking
Swimming pool
Non-smoking rooms
Scuba diving
Fishing
Solarium
Location
Avenida Tulum Mz 7 Lote 19 Entre Oriente y Geminis, Tulum, QROO, 77760, Mexico, Tulum City Center, Tulum, Tulum, Quintana Roo, Mexico
Dos Aguas Park (0.4 Miles)
Hospital de Tulum (0.7 Miles)
Hunab Lifestyle Center (1 Miles)
Jaguar Park (1.1 Miles)
Temple of Doom (1.4 Miles)
Cenote Calavera (1.4 Miles)
Room options
13
Family Loft
Room details
1 Extra-Large Double Bed
and 2 Sofa Beds
Sleeps 4
861 ft²
Air ConditioningHeated FloorWi-Fi (Free)
15
Loft
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
861 ft²
Air ConditioningHeated FloorWi-Fi (Free)
10
Studio
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
431 ft²
Air ConditioningHeated FloorWi-Fi (Free)
Guest reviews of Hotel CARPE DIEM Tulum by Nah Hotels
8.4
Very good
Based on 117 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Hotel CARPE DIEM Tulum by Nah Hotels is praised for its central, walkable location and notably friendly staff, with many guests also liking the spacious, apartment style rooms and the rooftop pool for relaxing after sightseeing.
Read moreWas this helpful?
What guests think
Across recent reviews, Hotel CARPE DIEM Tulum by Nah Hotels is praised for its central, walkable location and notably friendly staff, with many guests also liking the spacious, apartment style rooms and the rooftop pool for relaxing after sightseeing.
Several reviewers report street and venue noise, especially from the main road and nearby businesses, so light sleepers may want earplugs or to avoid weekends. Cleanliness and maintenance feel inconsistent, with some units spotless while others note dirty corners, odors, limited hot water or plumbing issues, and occasional shortages of towels or soap. A few guests mentioned check in hiccups and mapping errors for the address. Expect a centrally located, good value base, balanced by urban noise and variable upkeep.
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AI-generated summary based on recent guest reviews
Facilities
Many guests enjoyed the rooftop pool and sunset views. Some noted limited loungers and amenities, possible maintenance issues, and no elevator.
Related guest reviews
10
William
4 Mar 2025
·
Stayed 4 nights
Luis the property manager was great. Brought us everything we needed and was super helpful and had good English too. There are many restaurants and bars all within a close walking proximity. It was super worth the price and the rooftop pool was also quite nice!
Luis the property manager was great. Brought us everything we needed and was super helpful and had good English too. There are many restaurants and bars all within a close walking proximity. It was super worth the price and the rooftop pool was also quite nice!
8
Michelle
17 Aug 2025
·
Stayed 3 nights
The manager of the hotel was very helpful. The people that were also staying in the that hotel weren’t managed. My sister and I decided to go to the pool, and there was men underwear laying around and trash too.
The manager of the hotel was very helpful. The people that were also staying in the that hotel weren’t managed. My sister and I decided to go to the pool, and there was men underwear laying around and trash too.
8
Peter
9 Jan 2023
·
Stayed 19,361 nights
Pro's: Pool Area Staff Location Con's Noisey road outside Car wash next door which starts at 6.30am
Pro's: Pool Area Staff Location Con's Noisey road outside Car wash next door which starts at 6.30am
10
Mary
31 May 2025
·
Stayed 4 nights
This place was exactly as advertised. Excellent location. Lots of nearby shops and restaurants. The property manager Luis was fantastic. Everything was clean and well maintained. The pool was warm but the breeze on the rooftop cooled you off. Absolutely beautiful place, great value and I would definitely stay again.
This place was exactly as advertised. Excellent location. Lots of nearby shops and restaurants. The property manager Luis was fantastic. Everything was clean and well maintained. The pool was warm but the breeze on the rooftop cooled you off. Absolutely beautiful place, great value and I would definitely stay again.
10
Cheryl
15 Jan 2023
·
Stayed 3 nights
I had a great time at this hotel it was central to all the amenities, very spacious and had a great food vending at the corner of the street. Loved the pool area but it could do with a toilet area with a WC and wash facilities. I would defo book again
I had a great time at this hotel it was central to all the amenities, very spacious and had a great food vending at the corner of the street. Loved the pool area but it could do with a toilet area with a WC and wash facilities. I would defo book again
6
monique
18 Feb 2024
·
Stayed 3 nights
Points positifs: hôtel très central pour se déplacer à Tulum, espace piscine sur le toit très agréable (bien que seulement deux transat disponibles contrairement à la photo), literie de qualité et gentilesse du personnel. Luis était très réactif et sympathique. Malheureusement, cela n'a pas suffit à compenser la mauvaise impression sur la chambre. La propreté était vraiment limite avec des cheveux sur le sol, une éponge de cuisine déjà utilisée et des odeurs très fortes dans la salle de bain. Les commentaires font état d'une rénovation des chambres sur 2020 ou 2021 mais on sent que l'appartement (nous avions un studio) a beaucoup été utilisé. Les photos bien que conformes au niveau de l'agencement et de la décoration sont extrêmement valorisantes et ne sont pas forcément le reflet de l'état réel du mobilier, dommage. Par ailleurs, je vous déconseille cet hôtel si vous souhaitez un séjour au calme. Situé sur la grande route (Cancún Chetumal) en plus des camions incessants, vous aurez le droit à la musique à fond jusqu'à 2h du matin ou le matin à 8h quand le magasin de peintures en face fait une campagne promotionnelle. On pourrait être plus compréhensif si le prix de la chambre était vraiment bas mais ce n'est pas le cas non plus. Grosse déception sur cet hôtel.
Points positifs: hôtel très central pour se déplacer à Tulum, espace piscine sur le toit très agréable (bien que seulement deux transat disponibles contrairement à la photo), literie de qualité et gentilesse du personnel. Luis était très réactif et sympathique. Malheureusement, cela n'a pas suffit à compenser la mauvaise impression sur la chambre. La propreté était vraiment limite avec des cheveux sur le sol, une éponge de cuisine déjà utilisée et des odeurs très fortes dans la salle de bain. Les commentaires font état d'une rénovation des chambres sur 2020 ou 2021 mais on sent que l'appartement (nous avions un studio) a beaucoup été utilisé. Les photos bien que conformes au niveau de l'agencement et de la décoration sont extrêmement valorisantes et ne sont pas forcément le reflet de l'état réel du mobilier, dommage. Par ailleurs, je vous déconseille cet hôtel si vous souhaitez un séjour au calme. Situé sur la grande route (Cancún Chetumal) en plus des camions incessants, vous aurez le droit à la musique à fond jusqu'à 2h du matin ou le matin à 8h quand le magasin de peintures en face fait une campagne promotionnelle. On pourrait être plus compréhensif si le prix de la chambre était vraiment bas mais ce n'est pas le cas non plus. Grosse déception sur cet hôtel.
8
Barbara A
27 Sept 2023
·
Stayed 4 nights
No one there to let us in. There was a note on the door to call a number and someone would come. A very nice cleaning lady came, gave us our key, told us the code to open the huge steel gate, told us the WiFi password when she showed us the loft. No elevator so we carried our luggage up 4 flights of stairs. Not nearly enough towels and actually no amenities at all except a pool on the roof, but more stairs and I don’t think there was a filtration system for the pool. The hotel loft room was nice. Full kitchen, dining area, living room area with big tv and a half bath. Second floor was the bedroom. Comfortable bed. Full bath. There was only us and one other person in the building. Wasn’t bad at all but could have been better.
No one there to let us in. There was a note on the door to call a number and someone would come. A very nice cleaning lady came, gave us our key, told us the code to open the huge steel gate, told us the WiFi password when she showed us the loft. No elevator so we carried our luggage up 4 flights of stairs. Not nearly enough towels and actually no amenities at all except a pool on the roof, but more stairs and I don’t think there was a filtration system for the pool. The hotel loft room was nice. Full kitchen, dining area, living room area with big tv and a half bath. Second floor was the bedroom. Comfortable bed. Full bath. There was only us and one other person in the building. Wasn’t bad at all but could have been better.
10
Sandra
27 Jan 2024
·
Stayed 1 night
La atencion del Gerente del Hotel ,las instalaciones, la ubicación, todo excelente, regresaremos pronto
La atencion del Gerente del Hotel ,las instalaciones, la ubicación, todo excelente, regresaremos pronto
8
Yuk Ching L
5 Aug 2024
·
Stayed 1 night
Luis is very friendly and helpful. Communication through whatsapp is easy and almost instant reply. Air condition is good. Roof top swimming pool and sunset view are excellent. Very convenient. Laundry service at the opposite road and cheap. There was plumbing problem in the toilet downstairs but it was resolved promptly. We still have a second toilet to use. Last night of staying (Friday) was bad because of the loud music almost the whole night. Avoid the weekend and you will be fine. Address is wrong. Type the name of the hotel in google map is fine.
Luis is very friendly and helpful. Communication through whatsapp is easy and almost instant reply. Air condition is good. Roof top swimming pool and sunset view are excellent. Very convenient. Laundry service at the opposite road and cheap. There was plumbing problem in the toilet downstairs but it was resolved promptly. We still have a second toilet to use. Last night of staying (Friday) was bad because of the loud music almost the whole night. Avoid the weekend and you will be fine. Address is wrong. Type the name of the hotel in google map is fine.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: several reviews say rooms and common areas are clean, while others mention dirty corners, odors, trash by the pool, worn furniture or walls, mildew, and occasional shortages of soap or towels.
Related guest reviews
8
Denisse
16 Jan 2025
·
Stayed 1 night
Cómodo, limpio y muy céntrico
Cómodo, limpio y muy céntrico
8
Michelle
17 Aug 2025
·
Stayed 3 nights
The manager of the hotel was very helpful. The people that were also staying in the that hotel weren’t managed. My sister and I decided to go to the pool, and there was men underwear laying around and trash too.
The manager of the hotel was very helpful. The people that were also staying in the that hotel weren’t managed. My sister and I decided to go to the pool, and there was men underwear laying around and trash too.
8
Inge
20 Apr 2022
·
Stayed 2 nights
The internet is good. The A/C worked. The room was big, but very dark, only a small window besides the door. It felt like living in a cool box. The walls were very dirty needed a painting. The receptionist seemed to pay the mobile phone more attention than the quest.
The internet is good. The A/C worked. The room was big, but very dark, only a small window besides the door. It felt like living in a cool box. The walls were very dirty needed a painting. The receptionist seemed to pay the mobile phone more attention than the quest.
10
Paul
22 Feb 2023
·
Stayed 1 night
Pro, beautiful. Great location. Cons, alittle dirty in some corners. Bathroom vanity is water damaged and smelly with mildew, no hot water in shower. Wifi only works with 1 device not 10 listed
Pro, beautiful. Great location. Cons, alittle dirty in some corners. Bathroom vanity is water damaged and smelly with mildew, no hot water in shower. Wifi only works with 1 device not 10 listed
8
maria
4 Mar 2023
·
Stayed 3 nights
Es un departamento que cuenta con todo: refrigerador, estufa, microondas, platos cubiertos, etc Muy práctico, limpio y bonito
Es un departamento que cuenta con todo: refrigerador, estufa, microondas, platos cubiertos, etc Muy práctico, limpio y bonito
10
Mary
31 May 2025
·
Stayed 4 nights
This place was exactly as advertised. Excellent location. Lots of nearby shops and restaurants. The property manager Luis was fantastic. Everything was clean and well maintained. The pool was warm but the breeze on the rooftop cooled you off. Absolutely beautiful place, great value and I would definitely stay again.
This place was exactly as advertised. Excellent location. Lots of nearby shops and restaurants. The property manager Luis was fantastic. Everything was clean and well maintained. The pool was warm but the breeze on the rooftop cooled you off. Absolutely beautiful place, great value and I would definitely stay again.
6
monique
18 Feb 2024
·
Stayed 3 nights
Points positifs: hôtel très central pour se déplacer à Tulum, espace piscine sur le toit très agréable (bien que seulement deux transat disponibles contrairement à la photo), literie de qualité et gentilesse du personnel. Luis était très réactif et sympathique. Malheureusement, cela n'a pas suffit à compenser la mauvaise impression sur la chambre. La propreté était vraiment limite avec des cheveux sur le sol, une éponge de cuisine déjà utilisée et des odeurs très fortes dans la salle de bain. Les commentaires font état d'une rénovation des chambres sur 2020 ou 2021 mais on sent que l'appartement (nous avions un studio) a beaucoup été utilisé. Les photos bien que conformes au niveau de l'agencement et de la décoration sont extrêmement valorisantes et ne sont pas forcément le reflet de l'état réel du mobilier, dommage. Par ailleurs, je vous déconseille cet hôtel si vous souhaitez un séjour au calme. Situé sur la grande route (Cancún Chetumal) en plus des camions incessants, vous aurez le droit à la musique à fond jusqu'à 2h du matin ou le matin à 8h quand le magasin de peintures en face fait une campagne promotionnelle. On pourrait être plus compréhensif si le prix de la chambre était vraiment bas mais ce n'est pas le cas non plus. Grosse déception sur cet hôtel.
Points positifs: hôtel très central pour se déplacer à Tulum, espace piscine sur le toit très agréable (bien que seulement deux transat disponibles contrairement à la photo), literie de qualité et gentilesse du personnel. Luis était très réactif et sympathique. Malheureusement, cela n'a pas suffit à compenser la mauvaise impression sur la chambre. La propreté était vraiment limite avec des cheveux sur le sol, une éponge de cuisine déjà utilisée et des odeurs très fortes dans la salle de bain. Les commentaires font état d'une rénovation des chambres sur 2020 ou 2021 mais on sent que l'appartement (nous avions un studio) a beaucoup été utilisé. Les photos bien que conformes au niveau de l'agencement et de la décoration sont extrêmement valorisantes et ne sont pas forcément le reflet de l'état réel du mobilier, dommage. Par ailleurs, je vous déconseille cet hôtel si vous souhaitez un séjour au calme. Situé sur la grande route (Cancún Chetumal) en plus des camions incessants, vous aurez le droit à la musique à fond jusqu'à 2h du matin ou le matin à 8h quand le magasin de peintures en face fait une campagne promotionnelle. On pourrait être plus compréhensif si le prix de la chambre était vraiment bas mais ce n'est pas le cas non plus. Grosse déception sur cet hôtel.
10
Ramon
4 Aug 2024
·
Stayed 2 nights
The hotel was clean and the owner was super friendly on the Main Street and everything is there close by never had to use the car we walked all the time
The hotel was clean and the owner was super friendly on the Main Street and everything is there close by never had to use the car we walked all the time
10
Joseph
16 Dec 2024
·
Stayed 2 nights
I had a great stay. Luis was very welcoming and very accommodating. The hotel is centrally located right in the heart of Tulum. Located near some very popular restaurants and a short bike ride to the ruins. The room was clean and very comfortable. Thank you Luis for an amazing trip to Tulum
I had a great stay. Luis was very welcoming and very accommodating. The hotel is centrally located right in the heart of Tulum. Located near some very popular restaurants and a short bike ride to the ruins. The room was clean and very comfortable. Thank you Luis for an amazing trip to Tulum
2
Christian
25 Apr 2023
·
Stayed 6 nights
The property was not what we assumed. Had to wait 30 minutes in between toilet flushes. There was no soap anywhere. Inside furniture was absolutely filthy. Car wash right beside woke us up with a super loud vacuum. The hotel host was quite nice though!
The property was not what we assumed. Had to wait 30 minutes in between toilet flushes. There was no soap anywhere. Inside furniture was absolutely filthy. Car wash right beside woke us up with a super loud vacuum. The hotel host was quite nice though!
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AI-generated summary based on recent guest reviews
Rooms
Spacious, apartment style lofts with kitchens and comfortable beds suit longer stays. However, recurring street and venue noise, some dark rooms, and occasional issues like plumbing or limited hot water affect comfort.
Related guest reviews
10
JOSE ANTONIO
22 Mar 2023
·
Stayed 2 nights
Son departamentos muy bonitos, iniciamos con un trato personalizado en recepción y whatsapp por parte de LUCIANA (chica super linda, amable y carismatica), luego acesso, limpieza y demás necesidades atendidas por ANGELA (chica muy servicial, atenta y eficiente) luego igual tienes tu clave de acceso y cuentas con todos los servicios REFRI, CAFETERA, ESTUFA, UTENSILIOS, se encuentra a 15 min caminando del centro, ADO, restaurantes, antros y tiendas, y a unos 10 min caminando del Chedrahi Selecto, restaurante Bostons, y del museo Mystika.
Son departamentos muy bonitos, iniciamos con un trato personalizado en recepción y whatsapp por parte de LUCIANA (chica super linda, amable y carismatica), luego acesso, limpieza y demás necesidades atendidas por ANGELA (chica muy servicial, atenta y eficiente) luego igual tienes tu clave de acceso y cuentas con todos los servicios REFRI, CAFETERA, ESTUFA, UTENSILIOS, se encuentra a 15 min caminando del centro, ADO, restaurantes, antros y tiendas, y a unos 10 min caminando del Chedrahi Selecto, restaurante Bostons, y del museo Mystika.
8
Magali
16 Jan 2023
·
Stayed 19,371 nights
Mucho ruido
Mucho ruido
10
Paul
22 Feb 2023
·
Stayed 1 night
Pro, beautiful. Great location. Cons, alittle dirty in some corners. Bathroom vanity is water damaged and smelly with mildew, no hot water in shower. Wifi only works with 1 device not 10 listed
Pro, beautiful. Great location. Cons, alittle dirty in some corners. Bathroom vanity is water damaged and smelly with mildew, no hot water in shower. Wifi only works with 1 device not 10 listed
10
Torbjörn
22 Feb 2026
·
Stayed 1 night
Luis som har hand om det var trevlig och hjälpsam. Hotellet ligger på Avenida och trafiken hörs ganska mycket.
Luis som har hand om det var trevlig och hjälpsam. Hotellet ligger på Avenida och trafiken hörs ganska mycket.
8
Peter
9 Jan 2023
·
Stayed 19,361 nights
Pro's: Pool Area Staff Location Con's Noisey road outside Car wash next door which starts at 6.30am
Pro's: Pool Area Staff Location Con's Noisey road outside Car wash next door which starts at 6.30am
10
Cheryl
15 Jan 2023
·
Stayed 3 nights
I had a great time at this hotel it was central to all the amenities, very spacious and had a great food vending at the corner of the street. Loved the pool area but it could do with a toilet area with a WC and wash facilities. I would defo book again
I had a great time at this hotel it was central to all the amenities, very spacious and had a great food vending at the corner of the street. Loved the pool area but it could do with a toilet area with a WC and wash facilities. I would defo book again
6
GILBERTO A
25 Mar 2024
·
Stayed 2 nights
Les falta un buen anuncio del hotel sobre la calle. Falta de iluminación natural en la habitación. Lo mejor, la ubicación.
Les falta un buen anuncio del hotel sobre la calle. Falta de iluminación natural en la habitación. Lo mejor, la ubicación.
8
Barbara A
27 Sept 2023
·
Stayed 4 nights
No one there to let us in. There was a note on the door to call a number and someone would come. A very nice cleaning lady came, gave us our key, told us the code to open the huge steel gate, told us the WiFi password when she showed us the loft. No elevator so we carried our luggage up 4 flights of stairs. Not nearly enough towels and actually no amenities at all except a pool on the roof, but more stairs and I don’t think there was a filtration system for the pool. The hotel loft room was nice. Full kitchen, dining area, living room area with big tv and a half bath. Second floor was the bedroom. Comfortable bed. Full bath. There was only us and one other person in the building. Wasn’t bad at all but could have been better.
No one there to let us in. There was a note on the door to call a number and someone would come. A very nice cleaning lady came, gave us our key, told us the code to open the huge steel gate, told us the WiFi password when she showed us the loft. No elevator so we carried our luggage up 4 flights of stairs. Not nearly enough towels and actually no amenities at all except a pool on the roof, but more stairs and I don’t think there was a filtration system for the pool. The hotel loft room was nice. Full kitchen, dining area, living room area with big tv and a half bath. Second floor was the bedroom. Comfortable bed. Full bath. There was only us and one other person in the building. Wasn’t bad at all but could have been better.
10
Jocelyn
16 May 2022
·
Stayed 1 night
Carpe Diem Tulum is a 10/10! My neices and I stayed in the Family Loft..Beautiful..Full Kitchen, 2 pull out beds, and another big bed upstairs..and a really nice size shower in the bathroom upstairs. Karen will welcome you with open arms and is very accommodating. Great location..walking distance to all the restaurants..
Carpe Diem Tulum is a 10/10! My neices and I stayed in the Family Loft..Beautiful..Full Kitchen, 2 pull out beds, and another big bed upstairs..and a really nice size shower in the bathroom upstairs. Karen will welcome you with open arms and is very accommodating. Great location..walking distance to all the restaurants..
2
Christian
25 Apr 2023
·
Stayed 6 nights
The property was not what we assumed. Had to wait 30 minutes in between toilet flushes. There was no soap anywhere. Inside furniture was absolutely filthy. Car wash right beside woke us up with a super loud vacuum. The hotel host was quite nice though!
The property was not what we assumed. Had to wait 30 minutes in between toilet flushes. There was no soap anywhere. Inside furniture was absolutely filthy. Car wash right beside woke us up with a super loud vacuum. The hotel host was quite nice though!
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, responsive and helpful, often assisting via WhatsApp and accommodating requests. A few guests reported reception or check in gaps, or a host who felt intrusive.
Related guest reviews
10
William
4 Mar 2025
·
Stayed 4 nights
Luis the property manager was great. Brought us everything we needed and was super helpful and had good English too. There are many restaurants and bars all within a close walking proximity. It was super worth the price and the rooftop pool was also quite nice!
Luis the property manager was great. Brought us everything we needed and was super helpful and had good English too. There are many restaurants and bars all within a close walking proximity. It was super worth the price and the rooftop pool was also quite nice!
8
Michelle
17 Aug 2025
·
Stayed 3 nights
The manager of the hotel was very helpful. The people that were also staying in the that hotel weren’t managed. My sister and I decided to go to the pool, and there was men underwear laying around and trash too.
The manager of the hotel was very helpful. The people that were also staying in the that hotel weren’t managed. My sister and I decided to go to the pool, and there was men underwear laying around and trash too.
10
Torbjörn
22 Feb 2026
·
Stayed 1 night
Luis som har hand om det var trevlig och hjälpsam. Hotellet ligger på Avenida och trafiken hörs ganska mycket.
Luis som har hand om det var trevlig och hjälpsam. Hotellet ligger på Avenida och trafiken hörs ganska mycket.
10
Gloria
11 Feb 2026
·
Stayed 3 nights
Luis was a great help and the room was good
Luis was a great help and the room was good
10
Mary
31 May 2025
·
Stayed 4 nights
This place was exactly as advertised. Excellent location. Lots of nearby shops and restaurants. The property manager Luis was fantastic. Everything was clean and well maintained. The pool was warm but the breeze on the rooftop cooled you off. Absolutely beautiful place, great value and I would definitely stay again.
This place was exactly as advertised. Excellent location. Lots of nearby shops and restaurants. The property manager Luis was fantastic. Everything was clean and well maintained. The pool was warm but the breeze on the rooftop cooled you off. Absolutely beautiful place, great value and I would definitely stay again.
10
Kinga
6 Jan 2023
·
Stayed 1 night
Very kind staff . I got 2 reservation for my 3 night stay and she helped us out to stay at the same room at the loft for all 3 night . Absolutely recommended!
Very kind staff . I got 2 reservation for my 3 night stay and she helped us out to stay at the same room at the loft for all 3 night . Absolutely recommended!
8
Barbara A
27 Sept 2023
·
Stayed 4 nights
No one there to let us in. There was a note on the door to call a number and someone would come. A very nice cleaning lady came, gave us our key, told us the code to open the huge steel gate, told us the WiFi password when she showed us the loft. No elevator so we carried our luggage up 4 flights of stairs. Not nearly enough towels and actually no amenities at all except a pool on the roof, but more stairs and I don’t think there was a filtration system for the pool. The hotel loft room was nice. Full kitchen, dining area, living room area with big tv and a half bath. Second floor was the bedroom. Comfortable bed. Full bath. There was only us and one other person in the building. Wasn’t bad at all but could have been better.
No one there to let us in. There was a note on the door to call a number and someone would come. A very nice cleaning lady came, gave us our key, told us the code to open the huge steel gate, told us the WiFi password when she showed us the loft. No elevator so we carried our luggage up 4 flights of stairs. Not nearly enough towels and actually no amenities at all except a pool on the roof, but more stairs and I don’t think there was a filtration system for the pool. The hotel loft room was nice. Full kitchen, dining area, living room area with big tv and a half bath. Second floor was the bedroom. Comfortable bed. Full bath. There was only us and one other person in the building. Wasn’t bad at all but could have been better.
10
Jocelyn
16 May 2022
·
Stayed 1 night
Carpe Diem Tulum is a 10/10! My neices and I stayed in the Family Loft..Beautiful..Full Kitchen, 2 pull out beds, and another big bed upstairs..and a really nice size shower in the bathroom upstairs. Karen will welcome you with open arms and is very accommodating. Great location..walking distance to all the restaurants..
Carpe Diem Tulum is a 10/10! My neices and I stayed in the Family Loft..Beautiful..Full Kitchen, 2 pull out beds, and another big bed upstairs..and a really nice size shower in the bathroom upstairs. Karen will welcome you with open arms and is very accommodating. Great location..walking distance to all the restaurants..
2
Eduardo
12 Sept 2024
·
Stayed 1 night
Habitación sucia descuidada al anfitrión metiche en todo no había nadie en recepción cobro 69 pesos de un impuesto inventado por el no entrego llaves del portón las fotos engaña nada reconendable
Habitación sucia descuidada al anfitrión metiche en todo no había nadie en recepción cobro 69 pesos de un impuesto inventado por el no entrego llaves del portón las fotos engaña nada reconendable
8
Yuk Ching L
5 Aug 2024
·
Stayed 1 night
Luis is very friendly and helpful. Communication through whatsapp is easy and almost instant reply. Air condition is good. Roof top swimming pool and sunset view are excellent. Very convenient. Laundry service at the opposite road and cheap. There was plumbing problem in the toilet downstairs but it was resolved promptly. We still have a second toilet to use. Last night of staying (Friday) was bad because of the loud music almost the whole night. Avoid the weekend and you will be fine. Address is wrong. Type the name of the hotel in google map is fine.
Luis is very friendly and helpful. Communication through whatsapp is easy and almost instant reply. Air condition is good. Roof top swimming pool and sunset view are excellent. Very convenient. Laundry service at the opposite road and cheap. There was plumbing problem in the toilet downstairs but it was resolved promptly. We still have a second toilet to use. Last night of staying (Friday) was bad because of the loud music almost the whole night. Avoid the weekend and you will be fine. Address is wrong. Type the name of the hotel in google map is fine.
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AI-generated summary based on recent guest reviews
Location
Very central and walkable with shops, restaurants and services nearby; a good base for Tulum town and sights. A couple of reviewers flagged listing or map address errors.
Related guest reviews
10
William
4 Mar 2025
·
Stayed 4 nights
Luis the property manager was great. Brought us everything we needed and was super helpful and had good English too. There are many restaurants and bars all within a close walking proximity. It was super worth the price and the rooftop pool was also quite nice!
Luis the property manager was great. Brought us everything we needed and was super helpful and had good English too. There are many restaurants and bars all within a close walking proximity. It was super worth the price and the rooftop pool was also quite nice!
10
Steve
19 Jan 2025
·
Stayed 4 nights
Had a good stay here. Great location - anything you need is in walking distance. Luis was very nice.
Had a good stay here. Great location - anything you need is in walking distance. Luis was very nice.
10
Mary
31 May 2025
·
Stayed 4 nights
This place was exactly as advertised. Excellent location. Lots of nearby shops and restaurants. The property manager Luis was fantastic. Everything was clean and well maintained. The pool was warm but the breeze on the rooftop cooled you off. Absolutely beautiful place, great value and I would definitely stay again.
This place was exactly as advertised. Excellent location. Lots of nearby shops and restaurants. The property manager Luis was fantastic. Everything was clean and well maintained. The pool was warm but the breeze on the rooftop cooled you off. Absolutely beautiful place, great value and I would definitely stay again.
10
Cheryl
15 Jan 2023
·
Stayed 3 nights
I had a great time at this hotel it was central to all the amenities, very spacious and had a great food vending at the corner of the street. Loved the pool area but it could do with a toilet area with a WC and wash facilities. I would defo book again
I had a great time at this hotel it was central to all the amenities, very spacious and had a great food vending at the corner of the street. Loved the pool area but it could do with a toilet area with a WC and wash facilities. I would defo book again
10
Ramon
4 Aug 2024
·
Stayed 2 nights
The hotel was clean and the owner was super friendly on the Main Street and everything is there close by never had to use the car we walked all the time
The hotel was clean and the owner was super friendly on the Main Street and everything is there close by never had to use the car we walked all the time
8
Rogelio
4 Mar 2023
·
The property was clean and comfortable. Close to a lot of restaurants down the street and minutes away from the beach. The location on Expedia is wrong, so I would contact the host before booking to get the actual address.
The property was clean and comfortable. Close to a lot of restaurants down the street and minutes away from the beach. The location on Expedia is wrong, so I would contact the host before booking to get the actual address.
10
Miguel
17 Jan 2023
·
Stayed 2 nights
Nice place, nearly stores, bar’s, bike rental, we didn’t use the car !
Nice place, nearly stores, bar’s, bike rental, we didn’t use the car !
10
Nidis
12 Jan 2024
·
Stayed 2 nights
Buena ubicación, tiendas, restaurantes y fácil acceso!
Buena ubicación, tiendas, restaurantes y fácil acceso!
10
Joseph
16 Dec 2024
·
Stayed 2 nights
I had a great stay. Luis was very welcoming and very accommodating. The hotel is centrally located right in the heart of Tulum. Located near some very popular restaurants and a short bike ride to the ruins. The room was clean and very comfortable. Thank you Luis for an amazing trip to Tulum
I had a great stay. Luis was very welcoming and very accommodating. The hotel is centrally located right in the heart of Tulum. Located near some very popular restaurants and a short bike ride to the ruins. The room was clean and very comfortable. Thank you Luis for an amazing trip to Tulum
8
Yuk Ching L
5 Aug 2024
·
Stayed 1 night
Luis is very friendly and helpful. Communication through whatsapp is easy and almost instant reply. Air condition is good. Roof top swimming pool and sunset view are excellent. Very convenient. Laundry service at the opposite road and cheap. There was plumbing problem in the toilet downstairs but it was resolved promptly. We still have a second toilet to use. Last night of staying (Friday) was bad because of the loud music almost the whole night. Avoid the weekend and you will be fine. Address is wrong. Type the name of the hotel in google map is fine.
Luis is very friendly and helpful. Communication through whatsapp is easy and almost instant reply. Air condition is good. Roof top swimming pool and sunset view are excellent. Very convenient. Laundry service at the opposite road and cheap. There was plumbing problem in the toilet downstairs but it was resolved promptly. We still have a second toilet to use. Last night of staying (Friday) was bad because of the loud music almost the whole night. Avoid the weekend and you will be fine. Address is wrong. Type the name of the hotel in google map is fine.
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
Was this helpful?
AI-generated summary based on recent guest reviews
8
John
17 Apr 2026
·
Stayed 2 nights
Everything was great the only issue was there is no lighting in the underground parking garage.
Everything was great the only issue was there is no lighting in the underground parking garage.
6
Neil
3 Apr 2026
·
Stayed 6 nights
The room is spacious and the kitchen amenities are reasonable, though it feels more like renting an apartment than staying in a hotel. The bathroom is not nice: the fixtures are all rusting and heavily corroded, the sink faucet was very loose, the walls were dirty and stained, the shower water pressure is very low, and the shower runs all over the floor. Other things: the area rug by the bed was very dirty and there is also a fair bit of traffic noise from the street outside. Overall I would not stay here again
The room is spacious and the kitchen amenities are reasonable, though it feels more like renting an apartment than staying in a hotel. The bathroom is not nice: the fixtures are all rusting and heavily corroded, the sink faucet was very loose, the walls were dirty and stained, the shower water pressure is very low, and the shower runs all over the floor. Other things: the area rug by the bed was very dirty and there is also a fair bit of traffic noise from the street outside. Overall I would not stay here again
10
Heidi
6 Mar 2026
·
Stayed 8 nights
This property had everything we needed. Internet was good, the staff was kind, courteous and responsive. Rooms were cleaned on a regular basis. The location was central with easy access to beach, shopping, restaurants and obtaining access to parks. It had great security if there are concerns. The pool was lovely. A nice way to unwind at the end of the day or simply relax during stays on the property. Louis was available and very helpful with every aspect of our stay. Thank you Louis. See you next time!!
This property had everything we needed. Internet was good, the staff was kind, courteous and responsive. Rooms were cleaned on a regular basis. The location was central with easy access to beach, shopping, restaurants and obtaining access to parks. It had great security if there are concerns. The pool was lovely. A nice way to unwind at the end of the day or simply relax during stays on the property. Louis was available and very helpful with every aspect of our stay. Thank you Louis. See you next time!!
8
Norman
1 Mar 2026
·
Stayed 7 nights
clean, friendly, modest
clean, friendly, modest
10
Gloria
11 Feb 2026
·
Stayed 3 nights
Luis was a great help and the room was good
Luis was a great help and the room was good
FAQs about Hotel CARPE DIEM Tulum by Nah Hotels
Is parking available at the property?
Self parking is available on-site for a fee of MXN 120 per stay. Parking has height restrictions.
Does the hotel allow pets?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 9:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features does the hotel offer?
The property has step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Tulum, within a 5-minute drive of Tulum Mayan Ruins and Tulum National Park. It is approximately 4.3 miles from Tulum Beach and 10.7 miles from Xel-Há Park.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool, which is accessible from 8:00 AM to 9:00 PM. There is also a rooftop pool available.
What are the hotel’s policies for guests staying with children?
One child aged 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 39.28992345657348USD
- 2026-09-20: 37.289707356262205USD
- 2026-09-21: 37.289707356262205USD
- 2026-09-22: 35.98956864261627USD
- 2026-09-23: 35.99671280326843USD
- 2026-09-24: 34.950617639923095USD
- 2026-09-25: 37.00863948020935USD
- 2026-09-26: 37.289707356262205USD
- 2026-09-27: 35.96999937877655USD
- 2026-09-28: 37.289707356262205USD
- 2026-09-29: 35.99671280326843USD
- 2026-09-30: 36.00385696392059USD
- 2026-10-01: 39.26999950256347USD
- 2026-10-02: 35.99671280326843USD
- 2026-10-03: 35.98956864261627USD
- 2026-10-04: 35.99671280326843USD
- 2026-10-05: 40.32999764480591USD
- 2026-10-06: 40.32999764480591USD
- 2026-10-07: 40.32999764480591USD
- 2026-10-08: 39.26999950256347USD
- 2026-10-09: 35.99671280326843USD
- 2026-10-10: 35.99671280326843USD
- 2026-10-11: 35.99671280326843USD
- 2026-10-12: 39.629996888732904USD
- 2026-10-13: 40.20999851608276USD
- 2026-10-14: 39.869999525070185USD
- 2026-10-15: 40.32999764480591USD
- 2026-10-16: 37.00396282463073USD
- 2026-10-17: 36.99682085342407USD
- 2026-10-18: 35.98956864261627USD
- 2026-10-19: 41.04010926017761USD
- 2026-10-20: 41.032967288970944USD
- 2026-10-21: 41.04010926017761USD
- 2026-10-22: 41.032967288970944USD
- 2026-10-23: 72.5367189907074USD
- 2026-10-24: 72.5367189907074USD
- 2026-10-25: 41.032967288970944USD
- 2026-10-26: 41.032967288970944USD
- 2026-10-27: 41.04010926017761USD
- 2026-10-28: 72.5367189907074USD
- 2026-10-29: 72.5367189907074USD
- 2026-10-30: 41.032967288970944USD
- 2026-10-31: 39.96666792259216USD
- 2026-11-01: 47.069325445938105USD
- 2026-11-02: 79.72716889953612USD
- 2026-11-03: 47.09076011734008USD
- 2026-11-04: 47.069325445938105USD
- 2026-11-05: 79.72716889953612USD
- 2026-11-06: 47.09076011734008USD
- 2026-11-07: 47.09076011734008USD
- 2026-11-08: 45.997202154541014USD
- 2026-11-09: 70.71839764328003USD
- 2026-11-10: 79.72716889953612USD
- 2026-11-11: 79.72716889953612USD
- 2026-11-12: 79.72716889953612USD
- 2026-11-13: 79.72716889953612USD
- 2026-11-14: 70.71839764328003USD
- 2026-11-15: 45.53000075912475USD
- 2026-11-16: 79.72716889953612USD
- 2026-11-17: 79.72716889953612USD
- 2026-11-18: 46.299599608612056USD
- 2026-11-19: 47.06640034675598USD
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 21 years old
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Pool access available from 8:00 AM to 9:00 PM.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Covered self parking fee: MXN 120 per stay
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Scuba diving
Fishing
Solarium
Activities
Swimming pool
Scuba diving
Fishing
Pool outdoor
Bicycle Tour Information
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
General
Non-smoking rooms
Solarium
Family room
Beach Sun Loungers
Parking
Parking
Parking (Limited)
Parking Onsite
Services
Designated smoking area
Internet
Free wi-fi