Name: Riviera Maya Suites
Address: CALLE 32 ENTRE 1° y 5° AVENIDA, Downtown Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 8.78

Guest reviews

8.8

Fabulous

Based on 971 verified reviews

Who stays here?

Business

1%

Couple

15%

Family

63%

Group

19%

What guests think

AI-generated summary based on recent guest reviews

At Riviera Maya Suites, travelers praise the central, walkable location near 5th Avenue and the beach, lush gardens that feel secluded, and spacious condo-style units with kitchens and laundry that suit families, plus generally friendly, helpful staff.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Saul

6 Apr 2026

·

Stayed 1 night

Sweet hotel, perfectly located.

10

Zanna

2 Mar 2026

·

Stayed 1 night

Close to everything and unusually quiet for that area. Very lush, green, inviting property.

10

Per

17 Feb 2026

·

Stayed 7 nights

Stayed in suite 123. Very pleased with the hotel. Friendly staff and overall good place. Excellent value for money.

10

Jodie

11 Feb 2026

·

Stayed 3 nights

Amazing location

6

Laura

8 Feb 2026

·

Stayed 4 nights

Pros: Beautiful property and gardens, friendly and helpful staff. Cons: We started in room 122, a palapa room. Beautiful space but club noise was intolerable. Moved to 126, also palapa. Beautiful space. Club noise loud, but tolerable. But in a cold snap in Playa room was FREEZING overnight. Staff provided extra blankets but we were pretty uncomfortable. Recommend the hotel, but not the palapa rooms.

CALLE 32 ENTRE 1° y 5° AVENIDA, Downtown Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexico

Location

With a stay at Riviera Maya Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Mario Villanueva Stadium Madrid. This family-friendly hotel is 0.6 mi (0.9 km) from Playa del Carmen Main Beach and 0.6 mi (0.9 km) from Mamitas Beach.

Quinta Avenida(0.1 Miles)

Mario Villanueva Stadium Madrid(0.1 Miles)

Super Chedraui Selecto Avenida 10(0.2 Miles)

Mamitas Beach(0.2 Miles)

Playa del Carmen Main Beach(0.2 Miles)

Quinta Alegría Shopping Mall(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 03:00

Before 12:00

Security deposit

MXN 2000 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Yes, pets are allowed with a fee of MXN 500 per accommodation. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request.

Yes, a roundtrip airport shuttle is available for a surcharge of MXN 2800 per vehicle. Guests must contact the property with arrival details before travel.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The hotel is centrally located in Playa del Carmen, just steps from Quinta Avenida and 0.6 miles from Playa del Carmen Main Beach and Mamitas Beach.

Yes, there is an outdoor swimming pool available, which is seasonal. Guests can also enjoy a hot tub.

Children are allowed at the property, and there is no specified minimum age for staying free.

The property offers rollaway beds for a fee of MXN 600 per night, and advance request is required.

Riviera Maya Suites

Amenities

Property description

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