Name: IT Boutique Hotel & Restaurant
Address: 1a. Nte. Manzana 157 Lote 4, Zazil-ha, Zazil-ha, Playa del Carmen, Solidaridad, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 8.47

Guest reviews

8.5

Very good

Based on 514 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At IT Boutique Hotel & Restaurant, travelers praise the friendly staff, walkable location near 5th Avenue and the beach, and rooftop pools with views, while noting mixed housekeeping, limited breakfast with extra drink charges, and occasional noise from rooftop events.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Tiwaunna

2 Apr 2026

·

Stayed 7 nights

We stayed in rm 103. The room is small but sufficient. Please note: There's no safe in the room. The room was clean and the

10

Sandra

23 Feb 2026

·

Stayed 3 nights

This is an amazing boutique hotel. Very friendly staff, good sized rooms with a great deck. The restaurant was an excellent bonus….fantastic food and pricing with awesome staff. Parking was easy and safe. I look forward to returning next year!

10

Ahmed

9 Nov 2025

·

Stayed 6 nights

I stayed for the week and stay was very enjoyable. The staff was very frendly and always there to help. I will definitely be coming back again

10

Kenneth

22 Oct 2025

·

Stayed 2 nights

Great location

10

Matthew Paul

18 Sept 2025

·

Stayed 7 nights

The hotel staff were the best part! They made us feel welcome and at home. The property has beautiful roof top views and a close walk to the beach/ 5th Avenida. They made our trip a nice place to relax after a long day of adventures! The only thing I would change is longer hours open for the roof top (both morning and evening) would've been a nice option.

1a. Nte. Manzana 157 Lote 4, Zazil-ha, Zazil-ha, Playa del Carmen, Solidaridad, Quintana Roo, Mexico

Location

With a stay at IT Boutique Hotel & Restaurant in Playa del Carmen (Zazil-ha), you'll be a 4-minute walk from Mamitas Beach and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Quinta Avenida and 7.1 mi (11.4 km) from Xcaret Eco Theme Park.

Mamitas Beach(0.2 Miles)

Playa del Carmen Main Beach(0.3 Miles)

Super Chedraui Selecto Avenida 10(0.4 Miles)

Coco Beach(0.4 Miles)

Playa Avenida Colosio(0.4 Miles)

Quinta Avenida(0.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee of approximately MXN 220 per person.

Check-in is from 3:00 PM until midnight, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request.

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The hotel is located in Playa del Carmen (Zazil-ha), within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach, and is 0.4 miles from Quinta Avenida.

Yes, the hotel features a seasonal outdoor pool, a rooftop pool, and an infinity pool, with access available from 9:00 AM to 9:00 PM.

IT Boutique Hotel & Restaurant

Amenities

Property description

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