Akalki Hotel y Centro Holistico
US$274
/ night
Avg. for September
Prices for Akalki Hotel y Centro Holistico
Select dates to see prices and availability
US$274
/ night
Avg. for September
Monthly average prices
Nightly prices at Akalki Hotel y Centro Holistico average US$243 in the cheapest month (November) and US$353 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$314 |
| February | US$312 |
| March | US$309 |
| April | US$301 |
| May | US$297 |
| June | US$254 |
| July | US$325 |
| August | US$290 |
| September | US$274 |
| October | US$260 |
| November | US$243 |
| December | US$353 |
J
F
M
A
M
J
J
A
Sept · US$274
S
O
N
D
Most expensive: December (~US$353)
Cheapest: November (~US$243)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and coffee/tea in a common area. Planning an event in Bacalar? This hotel has 269 square feet (25 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Dining
Stop by the hotel's restaurant, La Botika, for lunch, dinner, or brunch, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to noon for a fee.
Rooms
Make yourself at home in one of the 15 guestrooms. Your room comes with a memory foam bed. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, designer toiletries, and hair dryers.
Location
When you stay at Akalki Hotel y Centro Holistico in Bacalar, you'll be on the waterfront, within a 5-minute drive of Lake Bacalar and Cenote Cocalitos. This beach hotel is 4 mi (6.4 km) from Cenote Negro and 5.4 mi (8.8 km) from Laguna Bacalar Ecological Park.
What's nearby
Lake Bacalar(0.5 Miles)
Cenote Azul(1.9 Miles)
Cenote Cocalitos(2.4 Miles)
Cenote Esmeralda(2.8 Miles)
Cenote Negro(4 Miles)
Municipal Spa of Bacalar(4.4 Miles)
Zócalo(4.6 Miles)
Fort of San Felipe(4.9 Miles)
Laguna Bacalar Ecological Park(5.4 Miles)
Ecopark Bacalar(5.6 Miles)
Polytechnic University of Bacalar(6.7 Miles)
Laguna Milagros(12.5 Miles)
Palacio Municipal De Othon P. Blanco(19.8 Miles)
Chetumal Ferry Terminal(20.3 Miles)
Santuario del Manati(20.4 Miles)
Chetumal, Quintana Roo (CTM-Chetumal Intl.)(19.6 Miles)
Corozal (CZH)(28 Miles)
Parking
Restaurant
Non-smoking rooms
Tour desk
Housekeeping
Banquet facilities
Location
Carretera Federal 307 Km. 12.5, Bacalar, Quintana Roo, Mexico
Lake Bacalar (0.5 Miles)
Cenote Azul (1.9 Miles)
Cenote Cocalitos (2.4 Miles)
Cenote Esmeralda (2.8 Miles)
Cenote Negro (4 Miles)
Municipal Spa of Bacalar (4.4 Miles)
Room options
3
Villa Laguna
Room details
1 Large Double Bed
1 Single Bed
Sleeps 2
Wi-Fi (Free)Rollaway or Extra Beds (Extra Fee)Crib(s) (Free)
9
Luxury Cabin
Room details
1 Extra-Large Double Bed
Sleeps 3
Wi-Fi (Free)Private BathroomRollaway or Extra Beds (Extra Fee)
7
Manglar King
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
5
Manglar Doble
Room details
2 Large Double Beds
Sleeps 2
Air ConditioningWi-Fi (Free)
Guest reviews of Akalki Hotel y Centro Holistico
9.6
Exceptional
Based on 147 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Akalki Hotel y Centro Holistico earns praise for its tranquil, nature-immersed setting on Bacalar Lagoon, scenic overwater cabanas with direct access, welcoming staff, and holistic offerings like yoga, spa therapies, and a beautiful temple, creating a deeply restorative atmosphere.
Read moreWas this helpful?
What guests think
Akalki Hotel y Centro Holistico earns praise for its tranquil, nature-immersed setting on Bacalar Lagoon, scenic overwater cabanas with direct access, welcoming staff, and holistic offerings like yoga, spa therapies, and a beautiful temple, creating a deeply restorative atmosphere.
Many enjoyed the food, though several mention high prices, limited variety, or modest included breakfasts. Rooms are scenic and eco-minded (no AC, typically fans), with occasional reports of noise, hot-water issues, or views affected by maintenance. Situated south of Bacalar, the property sits directly on the clear lagoon with easy access to kayaking, paddleboarding, and boat tours. Expect a nature-focused, wellness-oriented stay.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Holistic facilities include a temple with yoga/meditation and a well-reviewed spa; on-water activities like kayaking, paddleboarding, and boat tours are available. A few guests found parts of the holistic center or juice bar understaffed.
Related guest reviews
6
Nathalie
31 Dec 2024
·
Point fort : La vue sur la Lagune. La beauté du site, le temple, le jardins possibilité de recevoir des massages, plusieurs variété d'embarcations. Yoga, méditation, bien être. Près du Los Rapidos. Point faible: Dès notre arrivée nous avons été laissé à nous même aucune information indication pour notre séjour. Nous avions la première hutte #1 sur la Lagune près de la réception très bruyant, le lit pas comfortable. Vous devez savoir que cet hôtel n'a pas d'air climatisé, seulement des fans. Après avoir fait le tour de Bacalar, ce restaurant offrait un des menus les plus dispendieux $$$ avec une moin bonne qualité (le seule endroit où nous avons été malade). Nous avions un déjeuner d'inclus (repas d'enfants) et nous devions payer pour un jus d'orange. Au final je suis contente d'y être passé pas plus que 3 nuits, j'avais beaucoup d'attente. Je suis contente de mon expérience mais je ne serai pas pressé d'y retourner. Le site vaut quand même d'être vue.
Point fort : La vue sur la Lagune. La beauté du site, le temple, le jardins possibilité de recevoir des massages, plusieurs variété d'embarcations. Yoga, méditation, bien être. Près du Los Rapidos. Point faible: Dès notre arrivée nous avons été laissé à nous même aucune information indication pour notre séjour. Nous avions la première hutte #1 sur la Lagune près de la réception très bruyant, le lit pas comfortable. Vous devez savoir que cet hôtel n'a pas d'air climatisé, seulement des fans. Après avoir fait le tour de Bacalar, ce restaurant offrait un des menus les plus dispendieux $$$ avec une moin bonne qualité (le seule endroit où nous avons été malade). Nous avions un déjeuner d'inclus (repas d'enfants) et nous devions payer pour un jus d'orange. Au final je suis contente d'y être passé pas plus que 3 nuits, j'avais beaucoup d'attente. Je suis contente de mon expérience mais je ne serai pas pressé d'y retourner. Le site vaut quand même d'être vue.
10
Chad
16 Aug 2024
·
Stayed 2 nights
Had a beautiful stay in one of the lagoon villas. From the moment we arrived staff were incredibly helpful and attended to everything we needed. We took the opportunity to participate in the sound healing ceremony in the beautiful temple, which was a great experience. The grounds are beautiful and create an atmosphere conducive to relaxation. We also booked a couples Thai massage which was excellent. Food and drinks at the restaurant were top quality. Would definitely recommend for those looking to disconnect, slow down and rejuvenate.
Had a beautiful stay in one of the lagoon villas. From the moment we arrived staff were incredibly helpful and attended to everything we needed. We took the opportunity to participate in the sound healing ceremony in the beautiful temple, which was a great experience. The grounds are beautiful and create an atmosphere conducive to relaxation. We also booked a couples Thai massage which was excellent. Food and drinks at the restaurant were top quality. Would definitely recommend for those looking to disconnect, slow down and rejuvenate.
10
Kimberly
24 Mar 2024
·
Stayed 2 nights
Where do I begin? From the moment we arrived it was magical. The front desk staff are friendly and helpful sending menu's for food and spa as well as daily activities straight to your WhatsApp. Then they invited us to do a cleansing / blessing ritual with setting our intentions and copal blessing. Aaron went above and beyond giving us a private tour of the temple! The spa services are also magical! I had the aquatic massage with Diane and it was if she had been specially selected for me. And then we opted for the Sunrise Tour on kayaks and paddleboards with Isaac. He made my birthday so special. So many magical moments. The room was beautiful, the Lagoon was brilliant and the resort was spectacular!! I will be back!
Where do I begin? From the moment we arrived it was magical. The front desk staff are friendly and helpful sending menu's for food and spa as well as daily activities straight to your WhatsApp. Then they invited us to do a cleansing / blessing ritual with setting our intentions and copal blessing. Aaron went above and beyond giving us a private tour of the temple! The spa services are also magical! I had the aquatic massage with Diane and it was if she had been specially selected for me. And then we opted for the Sunrise Tour on kayaks and paddleboards with Isaac. He made my birthday so special. So many magical moments. The room was beautiful, the Lagoon was brilliant and the resort was spectacular!! I will be back!
10
Erika
15 Aug 2025
·
Stayed 1 night
Paradise on earth, truly holistic with free yoga every morning, and sound baths or chanting pr breathwork in the evening.
Paradise on earth, truly holistic with free yoga every morning, and sound baths or chanting pr breathwork in the evening.
10
William
10 Feb 2025
·
Stayed 3 nights
If you are looking for a quiet relaxing place this is it! I am not into yoga but if you are then this is the place for you. The staff are courteous and very helpful and the food is excellent and reasonably priced. We stayed for 3 nights and never left the area. The Lagoon is absolutely gorgeous. I recommend taking the boat tour as Jami was very iformative and friendly.
If you are looking for a quiet relaxing place this is it! I am not into yoga but if you are then this is the place for you. The staff are courteous and very helpful and the food is excellent and reasonably priced. We stayed for 3 nights and never left the area. The Lagoon is absolutely gorgeous. I recommend taking the boat tour as Jami was very iformative and friendly.
10
Pa
23 Sept 2025
·
Stayed 2 nights
Excelente atención del personal y las actividades en el lugar
Excelente atención del personal y las actividades en el lugar
10
ALINE ZANELI
17 May 2024
·
Stayed 3 nights
Hay comida orgánica proveniente del huerto, y sobre todo nos gustó que es un hotel con alto compromiso ecológico. Muy bonito, y personal atento.
Hay comida orgánica proveniente del huerto, y sobre todo nos gustó que es un hotel con alto compromiso ecológico. Muy bonito, y personal atento.
10
Ariana
27 Jun 2023
·
Stayed 2 nights
Most magical and healing experience I’ve had. All therapists are amazing, and the staff was super kind and helpful. Don’t miss paddle boarding with world pro Hector. Incredible rooms right over the most beautiful lagoon ever with clear turquoise fresh water. Janzu therapy with Monica is another most. Just bring mosquito repelent!
Most magical and healing experience I’ve had. All therapists are amazing, and the staff was super kind and helpful. Don’t miss paddle boarding with world pro Hector. Incredible rooms right over the most beautiful lagoon ever with clear turquoise fresh water. Janzu therapy with Monica is another most. Just bring mosquito repelent!
6
michelle
23 Apr 2023
·
Stayed 3 nights
This place is overrated. We were there four days and there weren't any staff on site that we could find in the holistic center of the property. There was a juice bar that was never staffed and always had dirty dishes around. Confusing. Also there is no furniture to speak of other than beds. No chairs to sit upright in the over water cabanas. The food is horrible and menu misleading with many unmentioned substitutions. The whole place felt like it was trying to cater to weekend visitors as opposed to weekday stays. Disappointing. Also around the property, on the drive in and around the organic structures, broken glass and broken furniture, looked like maybe they were going to upcyle but who knows, it just looked ratty.
This place is overrated. We were there four days and there weren't any staff on site that we could find in the holistic center of the property. There was a juice bar that was never staffed and always had dirty dishes around. Confusing. Also there is no furniture to speak of other than beds. No chairs to sit upright in the over water cabanas. The food is horrible and menu misleading with many unmentioned substitutions. The whole place felt like it was trying to cater to weekend visitors as opposed to weekday stays. Disappointing. Also around the property, on the drive in and around the organic structures, broken glass and broken furniture, looked like maybe they were going to upcyle but who knows, it just looked ratty.
10
Chen
18 Dec 2024
·
Stayed 2 nights
I have been waiting to stay here since I saw this resort the first time on the lagoon in 2021. I stayed at the over water cabana which offered beautiful lagoon view, unit 6 and 7 are newer units with glass patio doors. The cabanas are eco friendly therefore no AC but they provided 3 fans, the room is not completely sealed so some openings are covered with mesh to prevent bugs. Their temple is beautiful and they offer daily yoga or meditation. We also paid extra for the lagoon boat ride and met the captain yan who was so nice and knowledgeable. This is a place to connect to the nature so fish, birds, bugs and frogs might come out sometimes.
I have been waiting to stay here since I saw this resort the first time on the lagoon in 2021. I stayed at the over water cabana which offered beautiful lagoon view, unit 6 and 7 are newer units with glass patio doors. The cabanas are eco friendly therefore no AC but they provided 3 fans, the room is not completely sealed so some openings are covered with mesh to prevent bugs. Their temple is beautiful and they offer daily yoga or meditation. We also paid extra for the lagoon boat ride and met the captain yan who was so nice and knowledgeable. This is a place to connect to the nature so fish, birds, bugs and frogs might come out sometimes.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping is praised and areas appear well kept; insects and mosquitos are common due to the natural, open-air setting.
Related guest reviews
10
Claudia Nathanael
2 Dec 2025
·
Stayed 3 nights
Me gustó mucho todo las instalaciones, la comida etc sin embargo sugiero fumiguen con más frecuencia. Hay unos bichitos que se suben hasta la cama y que incluso se pegan en tu bolsa. Lo entiendo de verdad por la propia naturaleza del lugar pero si creo que algo se puede hacer.
Me gustó mucho todo las instalaciones, la comida etc sin embargo sugiero fumiguen con más frecuencia. Hay unos bichitos que se suben hasta la cama y que incluso se pegan en tu bolsa. Lo entiendo de verdad por la propia naturaleza del lugar pero si creo que algo se puede hacer.
10
omar antonio
4 Aug 2023
·
Stayed 1 night
Muy bonito lugar Buena atención de las personas que trabaja Limpio
Muy bonito lugar Buena atención de las personas que trabaja Limpio
10
Mey
18 Feb 2024
·
Stayed 2 nights
El staff y la propiedad frente al lago es magestuoso. Nos hubiese gustado quedarnos más noches, pasamos muy a gusto! La única sugerencia que haría es sobre las toallas que se ven percudidas, ya no son blancas.
El staff y la propiedad frente al lago es magestuoso. Nos hubiese gustado quedarnos más noches, pasamos muy a gusto! La única sugerencia que haría es sobre las toallas que se ven percudidas, ya no son blancas.
10
Hani A
22 Aug 2024
·
Stayed 3 nights
Joanna did a great housekeeping job
Joanna did a great housekeeping job
2
Bo
27 Dec 2022
·
Stayed 19,352 nights
The property was well kept and maintained. Although I can only speak for our cabana #5. There was no hot water, pretty sure the toilet flushed right into the water so we stopped swimming. We were told we could not eat at the restaurant on christmas eve or get room service the property was closed for a private party. Thankfully we had a rental car and were able to drive into town before things closed up. Christmas morning we sat at the restaurant for 15min and waited while another table was greeted and order taken, we were completely ignored, so once again we got up and drove into town. The staff was friendly but the whole vibe seemed outright rude, and we felt like we were intruding. We were appalled with the smug attitude. I paid 3000 for our christmas holiday stay and 2 massages we never received. This place is nice and well kept but way over priced for the service and the attitude we were shown. I highly recommend against this place. It is sad because I chose to spend the extra money for the holiday because the hotel was highly reviewed. Sadly that was not our experience.
The property was well kept and maintained. Although I can only speak for our cabana #5. There was no hot water, pretty sure the toilet flushed right into the water so we stopped swimming. We were told we could not eat at the restaurant on christmas eve or get room service the property was closed for a private party. Thankfully we had a rental car and were able to drive into town before things closed up. Christmas morning we sat at the restaurant for 15min and waited while another table was greeted and order taken, we were completely ignored, so once again we got up and drove into town. The staff was friendly but the whole vibe seemed outright rude, and we felt like we were intruding. We were appalled with the smug attitude. I paid 3000 for our christmas holiday stay and 2 massages we never received. This place is nice and well kept but way over priced for the service and the attitude we were shown. I highly recommend against this place. It is sad because I chose to spend the extra money for the holiday because the hotel was highly reviewed. Sadly that was not our experience.
10
Ariana
27 Jun 2023
·
Stayed 2 nights
Most magical and healing experience I’ve had. All therapists are amazing, and the staff was super kind and helpful. Don’t miss paddle boarding with world pro Hector. Incredible rooms right over the most beautiful lagoon ever with clear turquoise fresh water. Janzu therapy with Monica is another most. Just bring mosquito repelent!
Most magical and healing experience I’ve had. All therapists are amazing, and the staff was super kind and helpful. Don’t miss paddle boarding with world pro Hector. Incredible rooms right over the most beautiful lagoon ever with clear turquoise fresh water. Janzu therapy with Monica is another most. Just bring mosquito repelent!
6
michelle
23 Apr 2023
·
Stayed 3 nights
This place is overrated. We were there four days and there weren't any staff on site that we could find in the holistic center of the property. There was a juice bar that was never staffed and always had dirty dishes around. Confusing. Also there is no furniture to speak of other than beds. No chairs to sit upright in the over water cabanas. The food is horrible and menu misleading with many unmentioned substitutions. The whole place felt like it was trying to cater to weekend visitors as opposed to weekday stays. Disappointing. Also around the property, on the drive in and around the organic structures, broken glass and broken furniture, looked like maybe they were going to upcyle but who knows, it just looked ratty.
This place is overrated. We were there four days and there weren't any staff on site that we could find in the holistic center of the property. There was a juice bar that was never staffed and always had dirty dishes around. Confusing. Also there is no furniture to speak of other than beds. No chairs to sit upright in the over water cabanas. The food is horrible and menu misleading with many unmentioned substitutions. The whole place felt like it was trying to cater to weekend visitors as opposed to weekday stays. Disappointing. Also around the property, on the drive in and around the organic structures, broken glass and broken furniture, looked like maybe they were going to upcyle but who knows, it just looked ratty.
10
Chen
18 Dec 2024
·
Stayed 2 nights
I have been waiting to stay here since I saw this resort the first time on the lagoon in 2021. I stayed at the over water cabana which offered beautiful lagoon view, unit 6 and 7 are newer units with glass patio doors. The cabanas are eco friendly therefore no AC but they provided 3 fans, the room is not completely sealed so some openings are covered with mesh to prevent bugs. Their temple is beautiful and they offer daily yoga or meditation. We also paid extra for the lagoon boat ride and met the captain yan who was so nice and knowledgeable. This is a place to connect to the nature so fish, birds, bugs and frogs might come out sometimes.
I have been waiting to stay here since I saw this resort the first time on the lagoon in 2021. I stayed at the over water cabana which offered beautiful lagoon view, unit 6 and 7 are newer units with glass patio doors. The cabanas are eco friendly therefore no AC but they provided 3 fans, the room is not completely sealed so some openings are covered with mesh to prevent bugs. Their temple is beautiful and they offer daily yoga or meditation. We also paid extra for the lagoon boat ride and met the captain yan who was so nice and knowledgeable. This is a place to connect to the nature so fish, birds, bugs and frogs might come out sometimes.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Overwater and lagoon-front cabanas/villas with direct water access and striking views are a highlight. Rooms follow an eco concept with no air conditioning (fans provided), and some guests noted noise, occasional hot-water issues, or views affected by remodeling.
Related guest reviews
10
GRACE
29 May 2025
·
Stayed 4 nights
Beautiful view from our room. Water was warm and clear. Very relaxing.
Beautiful view from our room. Water was warm and clear. Very relaxing.
10
Julio
21 Apr 2025
·
Stayed 3 nights
Excelente lugar para descansar ! 100% Holistico así q no esperen q la habitación tenga pantalla o TV! Así como tampoco aire acondicionado!! Es el mejor hotel situado a la orilla de la laguna
Excelente lugar para descansar ! 100% Holistico así q no esperen q la habitación tenga pantalla o TV! Así como tampoco aire acondicionado!! Es el mejor hotel situado a la orilla de la laguna
8
Luis
3 Jan 2026
·
Stayed 1 night
Our cabana was in the middle of a remodel. There was a tarp blocking half of the view, which was as the reason why we booked this hotel. The staff was quick to do a turnaround that worked out but wasn’t super ideal. The location of the cabanas right on the water is outstanding.
Our cabana was in the middle of a remodel. There was a tarp blocking half of the view, which was as the reason why we booked this hotel. The staff was quick to do a turnaround that worked out but wasn’t super ideal. The location of the cabanas right on the water is outstanding.
10
Alberto
19 Apr 2025
·
Stayed 2 nights
La cabaña con acceso a la laguna es INCREÍBLE, uno de los mejores hoteles que hemos visitado. El servicio a cliente también es excelente. La comida del restaurante también es muy buena y accesible.
La cabaña con acceso a la laguna es INCREÍBLE, uno de los mejores hoteles que hemos visitado. El servicio a cliente también es excelente. La comida del restaurante también es muy buena y accesible.
2
Bo
27 Dec 2022
·
Stayed 19,352 nights
The property was well kept and maintained. Although I can only speak for our cabana #5. There was no hot water, pretty sure the toilet flushed right into the water so we stopped swimming. We were told we could not eat at the restaurant on christmas eve or get room service the property was closed for a private party. Thankfully we had a rental car and were able to drive into town before things closed up. Christmas morning we sat at the restaurant for 15min and waited while another table was greeted and order taken, we were completely ignored, so once again we got up and drove into town. The staff was friendly but the whole vibe seemed outright rude, and we felt like we were intruding. We were appalled with the smug attitude. I paid 3000 for our christmas holiday stay and 2 massages we never received. This place is nice and well kept but way over priced for the service and the attitude we were shown. I highly recommend against this place. It is sad because I chose to spend the extra money for the holiday because the hotel was highly reviewed. Sadly that was not our experience.
The property was well kept and maintained. Although I can only speak for our cabana #5. There was no hot water, pretty sure the toilet flushed right into the water so we stopped swimming. We were told we could not eat at the restaurant on christmas eve or get room service the property was closed for a private party. Thankfully we had a rental car and were able to drive into town before things closed up. Christmas morning we sat at the restaurant for 15min and waited while another table was greeted and order taken, we were completely ignored, so once again we got up and drove into town. The staff was friendly but the whole vibe seemed outright rude, and we felt like we were intruding. We were appalled with the smug attitude. I paid 3000 for our christmas holiday stay and 2 massages we never received. This place is nice and well kept but way over priced for the service and the attitude we were shown. I highly recommend against this place. It is sad because I chose to spend the extra money for the holiday because the hotel was highly reviewed. Sadly that was not our experience.
10
Kyle
6 Apr 2024
·
Stayed 2 nights
In a lagoon villa beside loud children. Not very “calming” def not worth the price whe. We couldn’t get a new villa. Will not go again.
In a lagoon villa beside loud children. Not very “calming” def not worth the price whe. We couldn’t get a new villa. Will not go again.
10
Jeannette
23 Oct 2023
·
Stayed 2 nights
This hotel was the most serene and tranquil experience ever had. It felt like we had the hotel all to ourselves as there are only 17 rooms, and our bungalow was over the water with direct access to the lagoon from our back door. This was a dream, we will definitely plan to be back!
This hotel was the most serene and tranquil experience ever had. It felt like we had the hotel all to ourselves as there are only 17 rooms, and our bungalow was over the water with direct access to the lagoon from our back door. This was a dream, we will definitely plan to be back!
6
Luis de la
7 Mar 2024
·
Stayed 3 nights
El personal es lo mejor. La ubicación es increíblemente hermosa y lo más destacable. Nos falló el agua caliente. El desayuno incluido es raquítico. El precio es más del doble de un buen hotel, y no lo justifica.
El personal es lo mejor. La ubicación es increíblemente hermosa y lo más destacable. Nos falló el agua caliente. El desayuno incluido es raquítico. El precio es más del doble de un buen hotel, y no lo justifica.
10
Chen
18 Dec 2024
·
Stayed 2 nights
I have been waiting to stay here since I saw this resort the first time on the lagoon in 2021. I stayed at the over water cabana which offered beautiful lagoon view, unit 6 and 7 are newer units with glass patio doors. The cabanas are eco friendly therefore no AC but they provided 3 fans, the room is not completely sealed so some openings are covered with mesh to prevent bugs. Their temple is beautiful and they offer daily yoga or meditation. We also paid extra for the lagoon boat ride and met the captain yan who was so nice and knowledgeable. This is a place to connect to the nature so fish, birds, bugs and frogs might come out sometimes.
I have been waiting to stay here since I saw this resort the first time on the lagoon in 2021. I stayed at the over water cabana which offered beautiful lagoon view, unit 6 and 7 are newer units with glass patio doors. The cabanas are eco friendly therefore no AC but they provided 3 fans, the room is not completely sealed so some openings are covered with mesh to prevent bugs. Their temple is beautiful and they offer daily yoga or meditation. We also paid extra for the lagoon boat ride and met the captain yan who was so nice and knowledgeable. This is a place to connect to the nature so fish, birds, bugs and frogs might come out sometimes.
10
Avi
19 Oct 2022
·
Stayed 1 night
Amazing hotel!!! Make sure you take the room on the lagoon. We spent three nights of our honeymoon here. Most beautiful place with very kind people managing it. Also very good food at the restaurant. Highly recommend!!
Amazing hotel!!! Make sure you take the room on the lagoon. We spent three nights of our honeymoon here. Most beautiful place with very kind people managing it. Also very good food at the restaurant. Highly recommend!!
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely described as warm, attentive, and accommodating, with many personal mentions and helpful activity guidance. A few reviews report lapses such as limited information at arrival, difficulty changing rooms, or service issues during holiday events.
Related guest reviews
8
Carlos
4 Nov 2025
·
Stayed 1 night
El persona es muy amable y atento Dan recomendaciones de restaurantes en la zona Excelente lugar, se puede descansar.
El persona es muy amable y atento Dan recomendaciones de restaurantes en la zona Excelente lugar, se puede descansar.
6
Nathalie
31 Dec 2024
·
Point fort : La vue sur la Lagune. La beauté du site, le temple, le jardins possibilité de recevoir des massages, plusieurs variété d'embarcations. Yoga, méditation, bien être. Près du Los Rapidos. Point faible: Dès notre arrivée nous avons été laissé à nous même aucune information indication pour notre séjour. Nous avions la première hutte #1 sur la Lagune près de la réception très bruyant, le lit pas comfortable. Vous devez savoir que cet hôtel n'a pas d'air climatisé, seulement des fans. Après avoir fait le tour de Bacalar, ce restaurant offrait un des menus les plus dispendieux $$$ avec une moin bonne qualité (le seule endroit où nous avons été malade). Nous avions un déjeuner d'inclus (repas d'enfants) et nous devions payer pour un jus d'orange. Au final je suis contente d'y être passé pas plus que 3 nuits, j'avais beaucoup d'attente. Je suis contente de mon expérience mais je ne serai pas pressé d'y retourner. Le site vaut quand même d'être vue.
Point fort : La vue sur la Lagune. La beauté du site, le temple, le jardins possibilité de recevoir des massages, plusieurs variété d'embarcations. Yoga, méditation, bien être. Près du Los Rapidos. Point faible: Dès notre arrivée nous avons été laissé à nous même aucune information indication pour notre séjour. Nous avions la première hutte #1 sur la Lagune près de la réception très bruyant, le lit pas comfortable. Vous devez savoir que cet hôtel n'a pas d'air climatisé, seulement des fans. Après avoir fait le tour de Bacalar, ce restaurant offrait un des menus les plus dispendieux $$$ avec une moin bonne qualité (le seule endroit où nous avons été malade). Nous avions un déjeuner d'inclus (repas d'enfants) et nous devions payer pour un jus d'orange. Au final je suis contente d'y être passé pas plus que 3 nuits, j'avais beaucoup d'attente. Je suis contente de mon expérience mais je ne serai pas pressé d'y retourner. Le site vaut quand même d'être vue.
10
Chad
16 Aug 2024
·
Stayed 2 nights
Had a beautiful stay in one of the lagoon villas. From the moment we arrived staff were incredibly helpful and attended to everything we needed. We took the opportunity to participate in the sound healing ceremony in the beautiful temple, which was a great experience. The grounds are beautiful and create an atmosphere conducive to relaxation. We also booked a couples Thai massage which was excellent. Food and drinks at the restaurant were top quality. Would definitely recommend for those looking to disconnect, slow down and rejuvenate.
Had a beautiful stay in one of the lagoon villas. From the moment we arrived staff were incredibly helpful and attended to everything we needed. We took the opportunity to participate in the sound healing ceremony in the beautiful temple, which was a great experience. The grounds are beautiful and create an atmosphere conducive to relaxation. We also booked a couples Thai massage which was excellent. Food and drinks at the restaurant were top quality. Would definitely recommend for those looking to disconnect, slow down and rejuvenate.
10
Kimberly
24 Mar 2024
·
Stayed 2 nights
Where do I begin? From the moment we arrived it was magical. The front desk staff are friendly and helpful sending menu's for food and spa as well as daily activities straight to your WhatsApp. Then they invited us to do a cleansing / blessing ritual with setting our intentions and copal blessing. Aaron went above and beyond giving us a private tour of the temple! The spa services are also magical! I had the aquatic massage with Diane and it was if she had been specially selected for me. And then we opted for the Sunrise Tour on kayaks and paddleboards with Isaac. He made my birthday so special. So many magical moments. The room was beautiful, the Lagoon was brilliant and the resort was spectacular!! I will be back!
Where do I begin? From the moment we arrived it was magical. The front desk staff are friendly and helpful sending menu's for food and spa as well as daily activities straight to your WhatsApp. Then they invited us to do a cleansing / blessing ritual with setting our intentions and copal blessing. Aaron went above and beyond giving us a private tour of the temple! The spa services are also magical! I had the aquatic massage with Diane and it was if she had been specially selected for me. And then we opted for the Sunrise Tour on kayaks and paddleboards with Isaac. He made my birthday so special. So many magical moments. The room was beautiful, the Lagoon was brilliant and the resort was spectacular!! I will be back!
10
Marisa
11 Apr 2023
·
Stayed 6 nights
The villas were beautiful! It felt like we had the lagoon to ourself! The people who work there were great! Luis and hector really stood out to as as very helpful. There was also a man in the restaurant that was amazing. He knew a lot of information and was very helpful…. We didn’t get his name. The food at Akalki wasn’t the best. The breakfast was good, the rest wasn’t that great. Overall a great trip! Would definitely recommend akalki to all!
The villas were beautiful! It felt like we had the lagoon to ourself! The people who work there were great! Luis and hector really stood out to as as very helpful. There was also a man in the restaurant that was amazing. He knew a lot of information and was very helpful…. We didn’t get his name. The food at Akalki wasn’t the best. The breakfast was good, the rest wasn’t that great. Overall a great trip! Would definitely recommend akalki to all!
2
Bo
27 Dec 2022
·
Stayed 19,352 nights
The property was well kept and maintained. Although I can only speak for our cabana #5. There was no hot water, pretty sure the toilet flushed right into the water so we stopped swimming. We were told we could not eat at the restaurant on christmas eve or get room service the property was closed for a private party. Thankfully we had a rental car and were able to drive into town before things closed up. Christmas morning we sat at the restaurant for 15min and waited while another table was greeted and order taken, we were completely ignored, so once again we got up and drove into town. The staff was friendly but the whole vibe seemed outright rude, and we felt like we were intruding. We were appalled with the smug attitude. I paid 3000 for our christmas holiday stay and 2 massages we never received. This place is nice and well kept but way over priced for the service and the attitude we were shown. I highly recommend against this place. It is sad because I chose to spend the extra money for the holiday because the hotel was highly reviewed. Sadly that was not our experience.
The property was well kept and maintained. Although I can only speak for our cabana #5. There was no hot water, pretty sure the toilet flushed right into the water so we stopped swimming. We were told we could not eat at the restaurant on christmas eve or get room service the property was closed for a private party. Thankfully we had a rental car and were able to drive into town before things closed up. Christmas morning we sat at the restaurant for 15min and waited while another table was greeted and order taken, we were completely ignored, so once again we got up and drove into town. The staff was friendly but the whole vibe seemed outright rude, and we felt like we were intruding. We were appalled with the smug attitude. I paid 3000 for our christmas holiday stay and 2 massages we never received. This place is nice and well kept but way over priced for the service and the attitude we were shown. I highly recommend against this place. It is sad because I chose to spend the extra money for the holiday because the hotel was highly reviewed. Sadly that was not our experience.
10
Kyle
6 Apr 2024
·
Stayed 2 nights
In a lagoon villa beside loud children. Not very “calming” def not worth the price whe. We couldn’t get a new villa. Will not go again.
In a lagoon villa beside loud children. Not very “calming” def not worth the price whe. We couldn’t get a new villa. Will not go again.
10
Jennifer
4 May 2025
·
Stayed 3 nights
Akalki is the perfect resort if you are looking for a quiet relaxing vacation. The staff are so welcoming. One particular staff that stands out was Luis. Always greeting us with a warm welcoming smile.
Akalki is the perfect resort if you are looking for a quiet relaxing vacation. The staff are so welcoming. One particular staff that stands out was Luis. Always greeting us with a warm welcoming smile.
10
Bill
18 Jul 2025
·
Stayed 6 nights
An absolutely magnificent property. The food was excellent, and the service was outstanding. Highly recommended.
An absolutely magnificent property. The food was excellent, and the service was outstanding. Highly recommended.
10
Roberto
24 Jan 2025
·
Stayed 2 nights
Great place to relax and enjoy the beautiful lagoon and the rest of the Bacalar landscape. The staff are really kind and attentive. Highly recommended!
Great place to relax and enjoy the beautiful lagoon and the rest of the Bacalar landscape. The staff are really kind and attentive. Highly recommended!
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Set on a quiet, secluded stretch south of Bacalar, right on the crystal-clear lagoon with direct access for swimming and water activities. Ideal for disconnecting and relaxing amid nature.
Related guest reviews
10
GRACE
29 May 2025
·
Stayed 4 nights
Beautiful view from our room. Water was warm and clear. Very relaxing.
Beautiful view from our room. Water was warm and clear. Very relaxing.
8
luc
27 Jan 2025
·
Stayed 2 nights
Location is south of Bacalar village which is better (very quiet on the lake) - Also it has a direct and private beach access which is not the case for many hotels
Location is south of Bacalar village which is better (very quiet on the lake) - Also it has a direct and private beach access which is not the case for many hotels
10
Gabriel
24 Mar 2023
·
Stayed 3 nights
Akalki is a true treasure! This is my second time in Bacalar and Akalki offers the best hotel option out of all the hotels I’ve visited there (to stay or to have lunch or dinner). The staff’s service level is incredible! They really go out of their way to make you feel special and taken care of. The hotel grounds are impecable and right on the lagoon… and on the most secluded and tranquil part of the lagoon. Great to rest and relax. It is the only hotel to have villas over the water like in Bali, the Maldives and Bora Bora. Such an amazing experience to sleep over perfect turquoise crystal clear water with white sand! The restaurant is great (specially loved breakfast) and the spa is amazing! It is more than a spa… it is a healing center with body and spiritual treatments like no other. All together, I would recommend Akalki to go enjoy Bacalar. I wouldn’t go anywhere else and I will be back!!!
Akalki is a true treasure! This is my second time in Bacalar and Akalki offers the best hotel option out of all the hotels I’ve visited there (to stay or to have lunch or dinner). The staff’s service level is incredible! They really go out of their way to make you feel special and taken care of. The hotel grounds are impecable and right on the lagoon… and on the most secluded and tranquil part of the lagoon. Great to rest and relax. It is the only hotel to have villas over the water like in Bali, the Maldives and Bora Bora. Such an amazing experience to sleep over perfect turquoise crystal clear water with white sand! The restaurant is great (specially loved breakfast) and the spa is amazing! It is more than a spa… it is a healing center with body and spiritual treatments like no other. All together, I would recommend Akalki to go enjoy Bacalar. I wouldn’t go anywhere else and I will be back!!!
10
Alba Silvia Garcia
13 Nov 2023
·
Stayed 1 night
Esta frente a la laguna, increíble vista y rodeada de vegetación y selva. Realmente te reconforta estar en contacto con la naturaleza.
Esta frente a la laguna, increíble vista y rodeada de vegetación y selva. Realmente te reconforta estar en contacto con la naturaleza.
10
Charles
5 May 2023
·
An incredible oasis in a silent part of the Bacalar lagoon. If you’re looking to escape this is the place for you. Everything was designed to make sure you relaxed and escaped the real world. A gem of a place.
An incredible oasis in a silent part of the Bacalar lagoon. If you’re looking to escape this is the place for you. Everything was designed to make sure you relaxed and escaped the real world. A gem of a place.
10
Juan F
24 Apr 2023
·
Stayed 2 nights
Estancia Increible. Uno de los mas hermosos lugares que he visitado Felicidades por cuidar el Medio Ambiente Increibles vistas y excelentes accesos para nadar en la laguna. Lo Unico que sugiero es poner almohadas mas comodas ya que las actuales son muy delgadas, sin soporte y poco acojinamiento. Restaurante bueno pero algo caro. Por demas, excelente lugar.
Estancia Increible. Uno de los mas hermosos lugares que he visitado Felicidades por cuidar el Medio Ambiente Increibles vistas y excelentes accesos para nadar en la laguna. Lo Unico que sugiero es poner almohadas mas comodas ya que las actuales son muy delgadas, sin soporte y poco acojinamiento. Restaurante bueno pero algo caro. Por demas, excelente lugar.
10
William
10 Feb 2025
·
Stayed 3 nights
If you are looking for a quiet relaxing place this is it! I am not into yoga but if you are then this is the place for you. The staff are courteous and very helpful and the food is excellent and reasonably priced. We stayed for 3 nights and never left the area. The Lagoon is absolutely gorgeous. I recommend taking the boat tour as Jami was very iformative and friendly.
If you are looking for a quiet relaxing place this is it! I am not into yoga but if you are then this is the place for you. The staff are courteous and very helpful and the food is excellent and reasonably priced. We stayed for 3 nights and never left the area. The Lagoon is absolutely gorgeous. I recommend taking the boat tour as Jami was very iformative and friendly.
10
Jeannette
23 Oct 2023
·
Stayed 2 nights
This hotel was the most serene and tranquil experience ever had. It felt like we had the hotel all to ourselves as there are only 17 rooms, and our bungalow was over the water with direct access to the lagoon from our back door. This was a dream, we will definitely plan to be back!
This hotel was the most serene and tranquil experience ever had. It felt like we had the hotel all to ourselves as there are only 17 rooms, and our bungalow was over the water with direct access to the lagoon from our back door. This was a dream, we will definitely plan to be back!
10
Jerome
6 Mar 2025
·
Stayed 2 nights
Hôtel calme dans un cadre idyllique.
Hôtel calme dans un cadre idyllique.
10
Avi
19 Oct 2022
·
Stayed 1 night
Amazing hotel!!! Make sure you take the room on the lagoon. We spent three nights of our honeymoon here. Most beautiful place with very kind people managing it. Also very good food at the restaurant. Highly recommend!!
Amazing hotel!!! Make sure you take the room on the lagoon. We spent three nights of our honeymoon here. Most beautiful place with very kind people managing it. Also very good food at the restaurant. Highly recommend!!
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Food is frequently praised for quality and freshness, with many enjoying breakfasts and on-site meals. However, several guests mention high prices, limited menu variety, or modest inclusions (e.g., paying extra for juice), and a few found some dishes underwhelming.
Related guest reviews
10
JUAN ANTONIO
25 Jun 2023
·
Stayed 3 nights
En general todo excelente, lo único que se me hizo un poco elevado fue el costo del desayuno ya que si bien te incluyen fruta, jugo y pan, el desayuno a la carta para ser desayuno si se me hizo un poco elevado el costo pero en general todo perfecto
En general todo excelente, lo único que se me hizo un poco elevado fue el costo del desayuno ya que si bien te incluyen fruta, jugo y pan, el desayuno a la carta para ser desayuno si se me hizo un poco elevado el costo pero en general todo perfecto
8
Guillaume
28 Jan 2023
·
Stayed 4 nights
Le cadre est exceptionnel, et l’hôtel très agréable. Le personnel n’est pas très souriant, et le petit déjeuner « compris » n’est pas à la hauteur du prix de la chambre. Il faut payer pour avoir un verre de jus d’orange…
Le cadre est exceptionnel, et l’hôtel très agréable. Le personnel n’est pas très souriant, et le petit déjeuner « compris » n’est pas à la hauteur du prix de la chambre. Il faut payer pour avoir un verre de jus d’orange…
10
Dakota
30 Sept 2023
·
Stayed 3 nights
This place was perfect for our honeymoon! So peaceful and beautiful. The staff was super friendly and the food at the restaurant is amazing. We will be coming back!
This place was perfect for our honeymoon! So peaceful and beautiful. The staff was super friendly and the food at the restaurant is amazing. We will be coming back!
10
Vivian
15 Apr 2023
·
Stayed 2 nights
The tropical feeling. Small hotel, beautiful gardens. Their food was amazing. Staff went above and beyond to help.
The tropical feeling. Small hotel, beautiful gardens. Their food was amazing. Staff went above and beyond to help.
10
Marisa
11 Apr 2023
·
Stayed 6 nights
The villas were beautiful! It felt like we had the lagoon to ourself! The people who work there were great! Luis and hector really stood out to as as very helpful. There was also a man in the restaurant that was amazing. He knew a lot of information and was very helpful…. We didn’t get his name. The food at Akalki wasn’t the best. The breakfast was good, the rest wasn’t that great. Overall a great trip! Would definitely recommend akalki to all!
The villas were beautiful! It felt like we had the lagoon to ourself! The people who work there were great! Luis and hector really stood out to as as very helpful. There was also a man in the restaurant that was amazing. He knew a lot of information and was very helpful…. We didn’t get his name. The food at Akalki wasn’t the best. The breakfast was good, the rest wasn’t that great. Overall a great trip! Would definitely recommend akalki to all!
10
ALINE ZANELI
17 May 2024
·
Stayed 3 nights
Hay comida orgánica proveniente del huerto, y sobre todo nos gustó que es un hotel con alto compromiso ecológico. Muy bonito, y personal atento.
Hay comida orgánica proveniente del huerto, y sobre todo nos gustó que es un hotel con alto compromiso ecológico. Muy bonito, y personal atento.
6
michelle
23 Apr 2023
·
Stayed 3 nights
This place is overrated. We were there four days and there weren't any staff on site that we could find in the holistic center of the property. There was a juice bar that was never staffed and always had dirty dishes around. Confusing. Also there is no furniture to speak of other than beds. No chairs to sit upright in the over water cabanas. The food is horrible and menu misleading with many unmentioned substitutions. The whole place felt like it was trying to cater to weekend visitors as opposed to weekday stays. Disappointing. Also around the property, on the drive in and around the organic structures, broken glass and broken furniture, looked like maybe they were going to upcyle but who knows, it just looked ratty.
This place is overrated. We were there four days and there weren't any staff on site that we could find in the holistic center of the property. There was a juice bar that was never staffed and always had dirty dishes around. Confusing. Also there is no furniture to speak of other than beds. No chairs to sit upright in the over water cabanas. The food is horrible and menu misleading with many unmentioned substitutions. The whole place felt like it was trying to cater to weekend visitors as opposed to weekday stays. Disappointing. Also around the property, on the drive in and around the organic structures, broken glass and broken furniture, looked like maybe they were going to upcyle but who knows, it just looked ratty.
8
Maria Fernanda Ochoa
19 Jul 2024
·
Stayed 4 nights
Muy lindo y tranquilo para desconectarse y descansar, solo falta un poco más de variedad en el menú de comida, ya que no es fácil salir a comer a otro lado y las opciones, aunque saludables, son limitadas y parecidas.
Muy lindo y tranquilo para desconectarse y descansar, solo falta un poco más de variedad en el menú de comida, ya que no es fácil salir a comer a otro lado y las opciones, aunque saludables, son limitadas y parecidas.
6
Luis de la
7 Mar 2024
·
Stayed 3 nights
El personal es lo mejor. La ubicación es increíblemente hermosa y lo más destacable. Nos falló el agua caliente. El desayuno incluido es raquítico. El precio es más del doble de un buen hotel, y no lo justifica.
El personal es lo mejor. La ubicación es increíblemente hermosa y lo más destacable. Nos falló el agua caliente. El desayuno incluido es raquítico. El precio es más del doble de un buen hotel, y no lo justifica.
10
Bill
18 Jul 2025
·
Stayed 6 nights
An absolutely magnificent property. The food was excellent, and the service was outstanding. Highly recommended.
An absolutely magnificent property. The food was excellent, and the service was outstanding. Highly recommended.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Irina
7 Jun 2026
·
Stayed 3 nights
Staying at this hotel felt like being in a paradise in the jungle. Our villa had its own private access to the lagoon, which is something you don’t often find here. The gardens are filled with green plants, bright flowers, and creative art. The staff is always helpful and attentive. The restaurant’s food has really improved since we were here about two years ago.
Staying at this hotel felt like being in a paradise in the jungle. Our villa had its own private access to the lagoon, which is something you don’t often find here. The gardens are filled with green plants, bright flowers, and creative art. The staff is always helpful and attentive. The restaurant’s food has really improved since we were here about two years ago.
10
Stephanie
4 May 2026
·
Stayed 2 nights
The best hotel in Bacalar. i have been coming to Akalki for over 14 years and never disappoints. Take note that the bungalow rooms on the water ( 1-4) do have air conditioning - the website ( expedia listing ) is not clear about that. Make sure to take a tour to go visit the temple and take Akalki boat tour on the water with your captain Yan. Every morning there is a holistic experience of either sound healing, yoga , meditation - endulge in these experiences as well. The spa is also incredible and also had one of the most amazing holistic massages. Akalki isn’t just a hotel but rather a sanctuary to turn inward and connect with nature.
The best hotel in Bacalar. i have been coming to Akalki for over 14 years and never disappoints. Take note that the bungalow rooms on the water ( 1-4) do have air conditioning - the website ( expedia listing ) is not clear about that. Make sure to take a tour to go visit the temple and take Akalki boat tour on the water with your captain Yan. Every morning there is a holistic experience of either sound healing, yoga , meditation - endulge in these experiences as well. The spa is also incredible and also had one of the most amazing holistic massages. Akalki isn’t just a hotel but rather a sanctuary to turn inward and connect with nature.
10
Jhonny Orlando
23 Apr 2026
·
Stayed 5 nights
A small and beautiful resort, 100% recommended. The lake is the most Beautiful lake I’ve ever seen. And food is excellent.
A small and beautiful resort, 100% recommended. The lake is the most Beautiful lake I’ve ever seen. And food is excellent.
10
Zuelma
8 Apr 2026
·
Stayed 4 nights
This place was so nice and relaxing, super close to the little plaza. Close to places to eat, they have amazing tasty food in the hotel. If you’re looking for a quiet relaxing place this is the place to go.
This place was so nice and relaxing, super close to the little plaza. Close to places to eat, they have amazing tasty food in the hotel. If you’re looking for a quiet relaxing place this is the place to go.
10
luis
6 Apr 2026
·
Stayed 3 nights
had a great time can not stay in a better place
had a great time can not stay in a better place
FAQs about Akalki Hotel y Centro Holistico
Is parking available at the property?
Yes, free self-parking is available on-site. The parking is uncovered.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 8:00 AM to noon for a fee of approximately USD 20 for adults and USD 15 for children.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property is not wheelchair accessible. It features step-free entrances and a fully fenced area, but specific wheelchair-accessible facilities are not mentioned.
Where is the hotel located in relation to key landmarks?
The hotel is located on the waterfront, within a 5-minute drive of Lake Bacalar and Cenote Cocalitos, approximately 0.9 km (0.5 mi) from Lake Bacalar and 4 mi (6.4 km) from Cenote Negro.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of USD 20 per day. Advance request or confirmation may be required.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: NO DATA
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: NO DATA
- 2026-09-21: 268.1807902624512USD
- 2026-09-22: 268.283576658783USD
- 2026-09-23: 268.06875991836546USD
- 2026-09-24: 268.283576658783USD
- 2026-09-25: 269.6382351841736USD
- 2026-09-26: 269.28197553863527USD
- 2026-09-27: 269.6382351841736USD
- 2026-09-28: 277.5192433761597USD
- 2026-09-29: 269.4223154727173USD
- 2026-09-30: 269.6382351841736USD
- 2026-10-01: 268.9688893309021USD
- 2026-10-02: 269.6382351841736USD
- 2026-10-03: 268.82853188934325USD
- 2026-10-04: 269.28197553863527USD
- 2026-10-05: 269.4223154727173USD
- 2026-10-06: 269.4223154727173USD
- 2026-10-07: 269.28197553863527USD
- 2026-10-08: 269.6382351841736USD
- 2026-10-09: 269.6382351841736USD
- 2026-10-10: 285.6015175215149USD
- 2026-10-11: 285.6015175215149USD
- 2026-10-12: 269.3683399217224USD
- 2026-10-13: 269.6382351841736USD
- 2026-10-14: 269.6382351841736USD
- 2026-10-15: 269.2171978744507USD
- 2026-10-16: 264.00277098236086USD
- 2026-10-17: 269.2171978744507USD
- 2026-10-18: 268.14395453125USD
- 2026-10-19: 279.624447432251USD
- 2026-10-20: 269.6382351841736USD
- 2026-10-21: 267.0009614004517USD
- 2026-10-22: 263.8199754170227USD
- 2026-10-23: 271.8945812875366USD
- 2026-10-24: 304.1941602630615USD
- 2026-10-25: 283.15469007049563USD
- 2026-10-26: 263.8199754170227USD
- 2026-10-27: NO DATA
- 2026-10-28: 296.72336976013185USD
- 2026-10-29: 294.040453984375USD
- 2026-10-30: 270.86158763351443USD
- 2026-10-31: 263.8199754170227USD
- 2026-11-01: 271.8945812875366USD
- 2026-11-02: 292.27016795959474USD
- 2026-11-03: 280.8983614746094USD
- 2026-11-04: 262.11655044616697USD
- 2026-11-05: 293.82234583831786USD
- 2026-11-06: 291.2408333682251USD
- 2026-11-07: 272.2292542141724USD
- 2026-11-08: 265.1687339227295USD
- 2026-11-09: 292.27016795959474USD
- 2026-11-10: 294.040453984375USD
- 2026-11-11: 262.11655044616697USD
- 2026-11-12: 260.85571448898315USD
- 2026-11-13: 296.72336976013185USD
- 2026-11-14: 268.4489872996521USD
- 2026-11-15: 270.33977728729246USD
- 2026-11-16: 270.5285954246521USD
- 2026-11-17: 260.8979775379944USD
Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a first aid kit
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.
- Fee for full breakfast: approximately USD 20 for adults and USD 15 for children
- Rollaway bed fee: USD 2000.0 per day
- Firewood fee: USD 5 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Tour desk
Housekeeping
Banquet facilities
General
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Body treatments
Facial treatments
Picnic area/Tables
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi
Activities
Garden
Beach (nearby)
Canoeing
Hiking
Bicycle Tour Information
Outdoor Fireplace
Outdoor Furniture
Terrace
Services
Tour desk
Housekeeping
Banquet facilities
Designated smoking area
Concierge Services