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Papitos Bacalar Hotel and Marina

From

US$68
/ night
Papitos Bacalar Hotel and Marina - Image 1
Papitos Bacalar Hotel and Marina - Room
Papitos Bacalar Hotel and Marina - Room
Papitos Bacalar Hotel and Marina - View from room
Papitos Bacalar Hotel and Marina - Reception

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From

US$68
/ night

About this property

Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
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  • Parking

  • Airport shuttle

  • Restaurant

  • Non-smoking rooms

  • Tour desk

  • Housekeeping

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Location

Costera Av. Costera Sur 1 Esquina Calle 16., Bacalar, Quintana Roo, Mexico

Lake Bacalar (0.1 Miles)

Municipal Spa of Bacalar (0.1 Miles)

Fort of San Felipe (0.2 Miles)

Zócalo (0.3 Miles)

Laguna Bacalar Ecological Park (0.5 Miles)

Cenote Negro (0.6 Miles)

More location info

Room options

5

Basic Cabin, 1 Queen Bed

Room details

1 Large Double Bed

Sleeps 2

Air Conditioning
Wi-Fi (Free)
Private Bathroom

5

Basic Cabin, Multiple Beds, Garden View

Room details

1 Extra-Large Double Bed
and
1 Double Bed

Sleeps 4

Air Conditioning
Wi-Fi (Free)
Private Bathroom

5

Basic Cabin, 1 Double Bed

Room details

1 Double Bed

Sleeps 2

Air Conditioning
Wi-Fi (Free)
Private Bathroom

11

Basic Cabin, 1 King Bed with Sofa Bed

Room details

1 Extra-Large Double Bed
and
1 Sofa Bed

Sleeps 3

Air Conditioning
Wi-Fi (Free)
Sofa Bed

Guest reviews of Papitos Bacalar Hotel and Marina

Facilities

7.8

Cleanliness

6.8

Service

8.4

6

Carlos

IAN-logo

4 Apr 2026

·

Stayed 1 night

No hot water in the showers. We understood they are cabins, not hotel rooms, so we expected that. We got the ensuite King size bed room for 1 night. The room was comfortable, bed comfortable, a charming cabin with an outdoor lovely deck with chairs and a table. The room has a partial view of the lagoon and very convenient, as the tours leave from it's own deck. The toilet was dirty, with marks around the toilet seat and loose, and the fact that there was no hot water was strange and inconvenient. Very quiet at night, which we loved. The staff was amazing. The restaurant had good food and also great service. Nevertheless, we had a lovely time but booked another hotel for the following night for comfort.
No hot water in the showers. We understood they are cabins, not hotel rooms, so we expected that. We got the ensuite King size bed room for 1 night. The room was comfortable, bed comfortable, a charming cabin with an outdoor lovely deck with chairs and a table. The room has a partial view of the lagoon and very convenient, as the tours leave from it's own deck. The toilet was dirty, with marks around the toilet seat and loose, and the fact that there was no hot water was strange and inconvenient. Very quiet at night, which we loved. The staff was amazing. The restaurant had good food and also great service. Nevertheless, we had a lovely time but booked another hotel for the following night for comfort.
8

Adrian

EXP-logo

10 Mar 2025

·

Stayed 1 night

Great location on the lagoon, on site parking available, bathrooms could be updated.
Great location on the lagoon, on site parking available, bathrooms could be updated.
6

Jose

EXP-logo

25 Feb 2025

·

Stayed 1 night

not good
not good
2

Alma

EXP-logo

13 Jun 2024

·

Stayed 4 nights

The room was not in sleeping and resting conditions. I checked in on June 3rd and checked right out. I explained to the receptionist that there was a lizard in the room and the bed sheets were soiled, there seemed to be mice poop in the pillows. I showed it to the receptionist and she said, it was roof dust but the whole room looked disgusting and dirty. There were open cracks in the room floor where more insects or rodents could get in the room. The AC wasn’t working properly either and not acceptable for Bacalar’s hot humid weather. I open a refund claim with Expedia but my claim was denied. I never spent a night in that place and checked right out same day. Do not reserve this place, it will ruin your vacation.
The room was not in sleeping and resting conditions. I checked in on June 3rd and checked right out. I explained to the receptionist that there was a lizard in the room and the bed sheets were soiled, there seemed to be mice poop in the pillows. I showed it to the receptionist and she said, it was roof dust but the whole room looked disgusting and dirty. There were open cracks in the room floor where more insects or rodents could get in the room. The AC wasn’t working properly either and not acceptable for Bacalar’s hot humid weather. I open a refund claim with Expedia but my claim was denied. I never spent a night in that place and checked right out same day. Do not reserve this place, it will ruin your vacation.
2

Delia

EXP-logo

12 Jun 2024

·

Stayed 4 nights

As soon as we walked in we notice AC was not working and at a 95 degree weather plus humidity, it was very uncomfortable being inside the room. Also the bed had bed bugs and sheets were dirty. In addition there were spiders and a lizard in the room. We were there for approx. 2hrs and decided to stay at another hotel. All of this was reported to the person in charged and to Expedia. Horrible experienced!
As soon as we walked in we notice AC was not working and at a 95 degree weather plus humidity, it was very uncomfortable being inside the room. Also the bed had bed bugs and sheets were dirty. In addition there were spiders and a lizard in the room. We were there for approx. 2hrs and decided to stay at another hotel. All of this was reported to the person in charged and to Expedia. Horrible experienced!

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 15:00

Before 12:00

Good to know

Additional policies and info about this property.

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FAQs about Papitos Bacalar Hotel and Marina

Is parking available at the property?

Yes, free self-parking is available on-site.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available, but pricing and arrangement details are not specified.

What is the hotel's location in relation to key landmarks?

The hotel is located in Bacalar Centro, within a 15-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. It is 0.4 miles from Zócalo and Fort of San Felipe.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

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Prices for upcoming dates

September 2026
October 2026

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Prices in USD for 2 guests, updated daily.

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