Is parking available at the property?

Free self parking is available onsite, and it is an on-site parking facility.

What are the check-in and check-out times?

Check-in is from 14:00 to 22:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Aitkenvale, Townsville, within a 5-minute drive of Anderson Park Botanical Gardens and Bush Garden Landcare Site. It is approximately 1 mile from Rossiter Park Off Leash Dog Park and 1.4 miles from Mater Hospital Pimlico.

Vale Hotel in Townsville

Average nightly price at Vale Hotel by month, last 12 months (USD)
Month	Average price
January	$74
February	$77
March	$73
April	$84
May	$89
June	$93
July	$94
August	$90
September	$90
October	$87
November	$84
December	$74

What guests think

At Vale Hotel, guests highlight secure, gated parking and a convenient location near hospitals and shopping, with many praising friendly staff and good value, while reviews also note dated rooms, limited in-room amenities, and service hiccups around reception and check-in.

Rooms are generally comfortable, but several guests mention noisy air conditioning, thin walls, and unreliable Wi-Fi. Cleanliness feedback varies: many found rooms very clean, though recurring reports cite mould, worn fixtures, and occasional pests. On-site dining earns frequent praise, but some describe average dishes, menu inconsistencies, and limited vegetarian options. Expect a budget-friendly stay with basic, older rooms and variable service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Secure, gated parking is frequently praised, and many appreciate the overall sense of safety. Several reviews also note an on-site dining option.

Related guest reviews

10

Amanda

Dec 31, 2023

·

Stayed 1 night

This property was way better than expected. I had my own lock up garage, the room was lovely and clean and definitely spacious. I enjoyed my meal at the pub. Would definitely stay there again.

8

IAN

May 17, 2023

·

Stayed 1 night

The whole place was secure with a security fence so there was no undesirable characters around

8

Malcolm

Sep 15, 2024

·

Stayed 1 night

The security gates and fencing are an asset until someone works out how to open them

8

Anthony

Sep 24, 2025

·

Stayed 1 night

Rooms are old and very dated ; seriously in need of renovation rusty metal skirting boards, hole in plaster wall . Secure parking is a bonus but could not get my car in garage , 2metre hight limit , was still able to park in compound but outside away from my room . Defiantly would not stay again .

8

Phillip

Nov 22, 2025

·

Stayed 2 nights

Good room for the price range with a very good dining option on site and an easy walk to several useful locations

8

Margaret

May 2, 2025

·

Stayed 1 night

Been in secure parking area was great

8

Robert

Mar 12, 2024

·

Stayed 1 night

Safe parking. Eatery on premises. All good.

10

Pam

Jul 25, 2025

·

Stayed 4 nights

Gated security, good parking

8

Carolyn

Oct 12, 2025

·

Stayed 1 night

Everyone was very helpful! Room was excellent and I had peace of mind knowing my car was protected.

8

Trevor

Jun 9, 2024

·

Stayed 1 night

We very much appreciated the security fence and on-site security.

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Cleanliness

Many guests found rooms clean, but recurring comments mention mould in bathrooms, worn or dirty furnishings, and occasional pests (ants or a cockroach). Standards appear inconsistent.

Related guest reviews

8

Anthony

Feb 8, 2026

·

Stayed 1 night

Very clean room with comfy beds. It was the cheapest motel I could find from the Townsville Hospital. Close to shops.Therefore, convenient for my needs.

8

Tina

Jan 27, 2025

·

Stayed 3 nights

I was happy to stay! My room was clean and nothing was any trouble when we asked for something.

4

Charyl

Oct 19, 2024

·

Stayed 1 night

The Rooms are in need of work, only half the lights worked the carpet was extremely dirty and it needed painting. It is a shame it has been let get so run down, it in a good location and security for parking is good.

6

terry

Mar 1, 2023

·

Stayed 1 night

Great location for medical and business. Kettle didn’t work. Free bottle water in fridge the seal was broken. A reused bottle!! Ants in room. Will l stay again, probably not.

6

Rita

Jul 7, 2025

·

Stayed 3 nights

Staff were very friendly and helpful. The rooms are in need of a facelift. Mould in the shower, aircon cutting in and out all night, very loudly. The restaurant had amazing food and it was very close to the Townsville University Hospital.

10

Daniel

Sep 22, 2024

·

Stayed 1 night

Was a very clean room and good priced

8

Robert

Jul 29, 2023

·

Stayed 1 night

The room was clean shower great lacked a microwave and toaster. So just basic ..

6

Bruce

Sep 24, 2023

·

Stayed 2 nights

Cockroach in bed , mattress to soft spinal issues after rest, shower head too low, toilet too low horrible cheap toilet seat, no microwave, hasn’t been updated since the 70’s

6

Thor

May 13, 2025

·

Stayed 1 night

It was average/good accommodation for the price. The room was clean. I suggest you have the mattresses checked or at least treated as I believe there are 'Bed Bugs'.

6

Charyl

Sep 25, 2024

·

Stayed 1 night

Our room had mould growing on the bathroom ceiling. the doors and walls could do with a clean and paint. The beds were extremely comfortable. Unfortunately I would not stay there again.

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Rooms

Rooms are dated and basic yet generally comfortable, with multiple mentions of very comfortable beds. Common drawbacks include limited amenities (often no microwave or toaster), unreliable Wi-Fi, some noise between rooms, and loud air conditioning.

Related guest reviews

6

William

Aug 16, 2024

·

Stayed 1 night

Property good for the price, clean, larger than average rooms, somewhat dated. Restaurant has nothing for vegetation’s or vegans. Close to hospitals

6

Keith

May 29, 2025

·

Stayed 2 nights

Terrible Wi-Fi, no microwave , average food and service

8

Dianne

Jul 13, 2023

·

Stayed 1 night

Staff very helpful, property is just old and needs revamp but was clean

6

Rita

Jul 7, 2025

·

Stayed 3 nights

Staff were very friendly and helpful. The rooms are in need of a facelift. Mould in the shower, aircon cutting in and out all night, very loudly. The restaurant had amazing food and it was very close to the Townsville University Hospital.

8

Anthony

Sep 24, 2025

·

Stayed 1 night

Rooms are old and very dated ; seriously in need of renovation rusty metal skirting boards, hole in plaster wall . Secure parking is a bonus but could not get my car in garage , 2metre hight limit , was still able to park in compound but outside away from my room . Defiantly would not stay again .

8

Robert

Jul 29, 2023

·

Stayed 1 night

The room was clean shower great lacked a microwave and toaster. So just basic ..

6

Sandy

Nov 3, 2024

·

Stayed 1 night

The room itself felt safe as did my car as in the gated complex. I could hear the person next door. But put my ear plugs in so All good.

6

Kristie

Nov 1, 2023

·

Stayed 3 nights

This is a motel not a hotel. The after hours check in process could improve on customer service. The room was in disrepair and outdated however the room was very clean with fresh, bright linen. The toiletries provided were great. There is no hair dryer though. Close by to major shopping centre and easy bus service at the front door.

6

Eileen

May 21, 2024

·

Stayed 2 nights

Only kettle no toaster or microwave No crockery or eating utensils Second bed against side wall no headboard

8

JOHN

Aug 18, 2025

·

Stayed 2 nights

This is a comfortable affordable place to stay. Comfortable bed but no frills. I couldn't connect to the wifi - don't understand why.

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Service

Staff are frequently described as friendly and helpful. However, several reviews report check-in frustrations and limited reception hours, with occasional booking or room-allocation issues.

Related guest reviews

10

Patricia

Sep 24, 2023

·

Stayed 3 nights

Staff have been so friendly and helpful

10

Tony

May 10, 2023

·

Stayed 1 night

Great value for money. Staff couldn't do enough to help. Thank you.

2

John

Jul 16, 2024

·

Stayed 1 night

Waited 25 minutes for them to find someone who could check me in. Been there 7 times in the last 6 months and check in is a pain !

2

Keith

Feb 15, 2024

·

Stayed 1 night

I was book in on 14/02/2024 when I arrived note on office door to go to gaming room went to gaming room I was told i can not get into my room until 2pm this was 7mins to go till 2pm. five mins past two manger came out and said give me two mins to get the computer up and running in between she had to go and fix a poke machine I got into my room it was 2.30pm what happened to 2pm??

6

Rita

Jul 7, 2025

·

Stayed 3 nights

Staff were very friendly and helpful. The rooms are in need of a facelift. Mould in the shower, aircon cutting in and out all night, very loudly. The restaurant had amazing food and it was very close to the Townsville University Hospital.

8

David

Jul 14, 2024

·

Stayed 4 nights

RECEPTION for accommodation is only open until 2pm.... that is just very poor.... it should be open from at least 8:30am until 5pm... preferably until 8pm....

8

Terence

Aug 6, 2023

·

Stayed 1 night

Very friendly helpful staff, close to major shopping centre, comfortable beds and clean facilities.

10

Bob

Oct 24, 2025

·

Stayed 2 nights

Very friendly staff clean room comfortable bed stayed here before it’s the place i stay when in Townsville

6

Kym

Feb 22, 2025

·

Stayed 3 nights

The room itself was okay. However the area around the outside of the building had rubbish and empty bottles of alcohol around it. No one was at the reception for myself and other patrons to check in, even though we were within the advertised open times.

2

Lisa

Mar 7, 2025

·

Stayed 4 nights

I booked ahead and paid but they did not have a room for me

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Location

Convenient for the Townsville hospital/University Hospital and major shopping such as Stockland, with easy access to shops. Suits short, practical stays.

Related guest reviews

8

Anthony

Feb 8, 2026

·

Stayed 1 night

Very clean room with comfy beds. It was the cheapest motel I could find from the Townsville Hospital. Close to shops.Therefore, convenient for my needs.

8

Levi

Jul 16, 2023

·

Stayed 1 night

The property is in a convenient location to my needs

6

Rita

Jul 7, 2025

·

Stayed 3 nights

Staff were very friendly and helpful. The rooms are in need of a facelift. Mould in the shower, aircon cutting in and out all night, very loudly. The restaurant had amazing food and it was very close to the Townsville University Hospital.

10

COLIN

Apr 9, 2024

·

Stayed 1 night

It was safe and comfortable and easy access to shopping and other fac

8

Terence

Aug 6, 2023

·

Stayed 1 night

Very friendly helpful staff, close to major shopping centre, comfortable beds and clean facilities.

8

Valerie

Jun 8, 2025

·

Stayed 1 night

Nice & Quiet.

8

Phillip

Nov 22, 2025

·

Stayed 2 nights

Good room for the price range with a very good dining option on site and an easy walk to several useful locations

6

Kristie

Nov 1, 2023

·

Stayed 3 nights

This is a motel not a hotel. The after hours check in process could improve on customer service. The room was in disrepair and outdated however the room was very clean with fresh, bright linen. The toiletries provided were great. There is no hair dryer though. Close by to major shopping centre and easy bus service at the front door.

10

Ersilia

Dec 28, 2022

·

Stayed 19,352 nights

Close to family and love how secure it is now with the security system recently installed. Clean and easy access to the great Vale hotel.

10

Gaylen

Nov 1, 2024

·

Stayed 1 night

I love the Area cloe to Stockland and all other Convenient shops

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Dining

The on-site restaurant and pub receive repeated praise, though some guests found the food average and noted menu inconsistencies and limited vegetarian or vegan options.

Related guest reviews

10

Amanda

Dec 31, 2023

·

Stayed 1 night

This property was way better than expected. I had my own lock up garage, the room was lovely and clean and definitely spacious. I enjoyed my meal at the pub. Would definitely stay there again.

6

William

Aug 16, 2024

·

Stayed 1 night

Property good for the price, clean, larger than average rooms, somewhat dated. Restaurant has nothing for vegetation’s or vegans. Close to hospitals

6

Kym

Nov 23, 2024

·

Stayed 3 nights

After the staff finally stopped talking amongst themselves and acknowledged my presence instead of just looking in my direction and ignoring me standing at the counter, the check in was quick. The room was clean and quiet. The cleaners were friendly. Don't look at the menu left in the room as it is not up-to-date and doesn't match what's actually on offer in the restaurant. The food was good. Convenient location, easy to get around.

6

Keith

May 29, 2025

·

Stayed 2 nights

Terrible Wi-Fi, no microwave , average food and service

6

Rita

Jul 7, 2025

·

Stayed 3 nights

Staff were very friendly and helpful. The rooms are in need of a facelift. Mould in the shower, aircon cutting in and out all night, very loudly. The restaurant had amazing food and it was very close to the Townsville University Hospital.

8

Ken

Nov 24, 2025

·

Stayed 2 nights

The housekeeper that was looking after our room was brilliant. There was a mini breakfast and everything you'd want in what you might say was just a basic room at a very good price

8

Phillip

Nov 22, 2025

·

Stayed 2 nights

Good room for the price range with a very good dining option on site and an easy walk to several useful locations

8

Robert

Mar 12, 2024

·

Stayed 1 night

Safe parking. Eatery on premises. All good.

10

Kathy

Nov 22, 2025

·

Stayed 1 night

Great place to stay. Good dining.Lovely room.😊

6

Paula

Dec 5, 2022

·

Stayed 19,325 nights

The room was spacious. The food was ok, the crumbed steak tasted and chewed like blade steak not rump. very fatty. otherwise ok

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $141	17 $143
18 $84	19 $85	20 $94	21 $76	22 $76	23 $77	24 $82
25 $70	26 $69	27 $78	28 $77	29 $77	30 $133	31 $168

Su	Mo	Tu	We	Th	Fr	Sa
1 $75	2 $63	3 $70	4 $77	5 $70	6 $71	7
8 $70	9 $71	10 $70	11 $71	12 $69	13 $69	14 $96
15 $64	16 $70	17 $64	18 $76	19 $71	20 $76	21 $77
22 $70	23 $70	24 $71	25 $75	26 $64	27 $65	28 $71
29 $66	30 $77

Vale Hotel

Prices for Vale Hotel

Monthly average prices

About this property

Location

Room options

Apartment, 1 Bedroom

Family Studio

Studio Queen

Studio Queen & Single

Guest reviews of Vale Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Vale Hotel

Prices for upcoming dates