Name: Holiday Inn Express & Suites - Auburn by IHG
Address: 300 Lenora Lane, Auburn, Indiana, United States of America, Auburn, Indiana, US
Price range: US$115–US$172 per night
Rating: 8.9

What guests think

At Holiday Inn Express & Suites - Auburn by IHG, guests frequently highlight clean rooms, comfortable beds, friendly staff, and satisfying hot breakfast, though recurring maintenance issues and occasional odors around pool or public areas temper otherwise positive stays.

The location is convenient to nearby restaurants and shopping. Overall, it suits travelers seeking a straightforward, reliable base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Feedback on facilities is inconsistent: multiple reviews cite nonworking ice machines, occasional pool closures or noise, and other outages such as a broken elevator, inoperative laundry, or faulty exit doors, while a few guests enjoyed the pool.

Related guest reviews

4

Chad

6 Nov 2024

·

Stayed 2 nights

I’ve machines on 2,3,& 4 not working. Look like they have been that way for awhile. Back of remote control wouldn’t stay on. Fire alarms going off in the middle of the night.

10

bonnie

9 Aug 2024

·

Stayed 1 night

Quiet, comfortable bed, hot water (but leak stream) , good breakfast. Need to fix broken elevator.

10

Angela Elizabeth

27 Aug 2024

·

Stayed 3 nights

Breakfast was great, nice and quiet hotel. In a great locaion near food and walmart. Unfortunately pool was closed but we managed.

6

JOYCE

8 Jan 2024

·

Stayed 1 night

Too many things not working or broken. The pool was nice but the floor was dirty and the exit door was left slightly open. Not safe. We closed it. The staff was courteous and friendly. My son's bathroom door did not close and maintenance never showed up to fix it. Breakfast was good. Although they ran out of some things early. The lobby was nice and comfortable. One of the exit doors didn't open with key card. Our room was nice but the window was very drafty. Not our favorite hotel but not our least favorite either.

10

Dwayne

27 Aug 2024

·

Stayed 1 night

I expect a holiday inn to be nice and this one was just that. Room was completely updated and clean. Lobby was nice. Got there late and left early. Not much else to say. The man that checked us in was exceptional. Very friendly and funny. I believe his name was Jay? Maybe Sam?

8

Jesse

2 Jul 2024

·

Stayed 1 night

The pool had very loud kids after 10PM. I cherish that quiet pool time. I did not use the pool because of it. Also there is a moldy smell in the hallways outside the pool. Front desk rep was real nice though.

4

Patti

31 Aug 2024

·

Stayed 2 nights

Well the lobby area where you would enjoy a complimentary breakfast smelled horrible of sewage, mold etc. Pass. Our room... window covering was broke, bathroom door didn't close, shower curtain has never been washed. Staff exceptionally nice.

6

Brian

23 Jun 2024

·

Stayed 1 night

Ice machine didn’t work. Smelled like mold in the building.

8

Jeremy

10 Aug 2023

·

Stayed 7 nights

The staff was very friendly and linens were clean. Bed was broken, only working ice machine on different floor. No operating pool. No operating laundry

10

Louise

24 Mar 2025

·

Stayed 1 night

Very clean overall. Very comfortable beds. My granddaughter loves to swim and the pool was very nice. We will definitely be back. Also friendly staff and a nice breakfast. Great job keep up the great work.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and common areas, while several report musty or sewage odors, missed bathroom details, and occasional untidiness in public spaces.

Related guest reviews

4

gloria

24 Oct 2022

·

Stayed 1 night

The last time I stayed here was about 18 months ago it was dirty. I thought I’d give it one more chance because we wanted a room with a couch, nope still dirty. Our shower had dark hairs on the walls, the floor looked like it hadn’t been moped. The trash in the dining area was piled up and overflowing. We didn’t go to the pool this time so not sure how that area was but our disgusting bathroom was enough for me to permanently boycott. We will never stay here again. The tru Hilton across the street is a much cleaner hotel. The rooms are smaller, but I will gladly sacrifice square footage for cleanliness any day. I was going to take photos but didn’t bother because I stayed here during Covid and sent pictures to management and obviously no one cares. It’s very sad it used to be a very nice place to stay. We used to stay several times a year when visiting family. My kids loved it because of the pool and proximity to bdubs and other restaurants.

4

Patti

31 Aug 2024

·

Stayed 2 nights

Well the lobby area where you would enjoy a complimentary breakfast smelled horrible of sewage, mold etc. Pass. Our room... window covering was broke, bathroom door didn't close, shower curtain has never been washed. Staff exceptionally nice.

10

Brandi

15 Sept 2025

·

Stayed 1 night

It was very clean and quiet. Night staff was excellent.

6

Brian

23 Jun 2024

·

Stayed 1 night

Ice machine didn’t work. Smelled like mold in the building.

10

Deborah

21 Sept 2025

·

Stayed 1 night

Clean with a friendly staff

10

Ryan

22 May 2025

·

Stayed 1 night

Great, clean hotel with friendly staff. Good breakfast as well...Convenient to food and shopping options..

10

Louise

24 Mar 2025

·

Stayed 1 night

Very clean overall. Very comfortable beds. My granddaughter loves to swim and the pool was very nice. We will definitely be back. Also friendly staff and a nice breakfast. Great job keep up the great work.

10

Pamela

23 Dec 2025

·

Stayed 2 nights

Clean room, comfortable bed. Decent breakfast options and friendly staff

8

Leigh

20 Jul 2025

·

Stayed 1 night

Very clean easy check in Bkfst hot

10

Laura

26 Nov 2023

·

Stayed 1 night

Everyone was very friendly the rooms and common areas clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with updated layouts and good beds, but recurring maintenance issues appear, including malfunctioning thermostats, broken beds, ill-fitting doors or window coverings, worn finishes, and minor plumbing or fixture problems.

Related guest reviews

10

Mary

18 Aug 2022

·

Stayed 1 night

Huge shower. Tv was the right height. Had a nice cushy chair. Plenty to eat for breakfast. Really impressed with the bathroom size and layout in general

10

Dwayne

27 Aug 2024

·

Stayed 1 night

I expect a holiday inn to be nice and this one was just that. Room was completely updated and clean. Lobby was nice. Got there late and left early. Not much else to say. The man that checked us in was exceptional. Very friendly and funny. I believe his name was Jay? Maybe Sam?

8

Cynthia

22 Feb 2023

·

Stayed 1 night

The bed and pillows were extremely comfortable. The room was very clean and I liked the soaps on the walls.

4

Patti

31 Aug 2024

·

Stayed 2 nights

Well the lobby area where you would enjoy a complimentary breakfast smelled horrible of sewage, mold etc. Pass. Our room... window covering was broke, bathroom door didn't close, shower curtain has never been washed. Staff exceptionally nice.

8

Jeremy

10 Aug 2023

·

Stayed 7 nights

The staff was very friendly and linens were clean. Bed was broken, only working ice machine on different floor. No operating pool. No operating laundry

10

Heidi

23 Feb 2025

·

Stayed 1 night

Great trip! Nice room, very comfy!!

10

Pamela

23 Dec 2025

·

Stayed 2 nights

Clean room, comfortable bed. Decent breakfast options and friendly staff

10

Elysha

27 Aug 2023

·

Stayed 2 nights

It was so clean and the beds were so comfortable.

4

Jeffrey

8 Jul 2025

·

Stayed 3 nights

Stay was fine. The thermostat was broke in my room and they said they had no one to fix it and they were booked up. They ended up changing my room, but that meant the next person was going to have a broken thermostat. Next I paid for the room in full before I got there. They took my card like normal but proceeded to charge me for the room again. 3 weeks later, I am still trying to get them to refund me. The rooms are nice, the staff was nice, but just too many issues to rate higher.

8

Doug

27 Apr 2025

·

Stayed 1 night

Sunday morning the toilet didnt flush properly. Some of the wallpaper was torn or?. Floor in shower was slippery, should of had maybe some floor strips.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, welcoming, and accommodating with smooth check-ins, though a few guests experienced slow or rude front-desk interactions or mixed responsiveness.

Related guest reviews

10

Steve

23 Jan 2025

·

Stayed 3 nights

Friendly staff. Very responsive

8

Amanda

11 Dec 2024

·

Stayed 1 night

Very accommodating and helpful staff !!

10

Brandi

15 Sept 2025

·

Stayed 1 night

It was very clean and quiet. Night staff was excellent.

4

Connie

8 Aug 2023

·

Stayed 1 night

The Woman checking us in was rude and didn’t know the rules of the hotel

10

Deborah

21 Sept 2025

·

Stayed 1 night

Clean with a friendly staff

10

Ryan

22 May 2025

·

Stayed 1 night

Great, clean hotel with friendly staff. Good breakfast as well...Convenient to food and shopping options..

10

Seith

23 Apr 2025

·

Stayed 2 nights

Everything went super smooth from checking in, to getting breakfast, to checking out.

10

Pamela

23 Dec 2025

·

Stayed 2 nights

Clean room, comfortable bed. Decent breakfast options and friendly staff

10

Glenda

28 Jan 2024

·

Stayed 1 night

Great location. Check in staff extremely welcoming!

8

Leigh

20 Jul 2025

·

Stayed 1 night

Very clean easy check in Bkfst hot

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AI-generated summary based on recent guest reviews

Location

Convenient location near restaurants, shopping, and area stops; noted as a practical base for the Auburn area.

Related guest reviews

8

Michael

15 Jul 2025

·

Stayed 1 night

Location

10

Angela Elizabeth

27 Aug 2024

·

Stayed 3 nights

Breakfast was great, nice and quiet hotel. In a great locaion near food and walmart. Unfortunately pool was closed but we managed.

10

Kent

7 Sept 2025

·

Stayed 2 nights

Clean room and convenient

10

Ryan

22 May 2025

·

Stayed 1 night

Great, clean hotel with friendly staff. Good breakfast as well...Convenient to food and shopping options..

10

Indy

8 Oct 2023

·

Stayed 2 nights

Great hotel for Auburn area. Would recommend!

10

Glenda

28 Jan 2024

·

Stayed 1 night

Great location. Check in staff extremely welcoming!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often described as hot and satisfying with plenty to eat, though a few reviews mention items running out early and an occasional unpleasant odor in the breakfast area.

Related guest reviews

10

bonnie

9 Aug 2024

·

Stayed 1 night

Quiet, comfortable bed, hot water (but leak stream) , good breakfast. Need to fix broken elevator.

10

Angela Elizabeth

27 Aug 2024

·

Stayed 3 nights

Breakfast was great, nice and quiet hotel. In a great locaion near food and walmart. Unfortunately pool was closed but we managed.

6

JOYCE

8 Jan 2024

·

Stayed 1 night

Too many things not working or broken. The pool was nice but the floor was dirty and the exit door was left slightly open. Not safe. We closed it. The staff was courteous and friendly. My son's bathroom door did not close and maintenance never showed up to fix it. Breakfast was good. Although they ran out of some things early. The lobby was nice and comfortable. One of the exit doors didn't open with key card. Our room was nice but the window was very drafty. Not our favorite hotel but not our least favorite either.

4

Patti

31 Aug 2024

·

Stayed 2 nights

Well the lobby area where you would enjoy a complimentary breakfast smelled horrible of sewage, mold etc. Pass. Our room... window covering was broke, bathroom door didn't close, shower curtain has never been washed. Staff exceptionally nice.

10

Brently D

27 Sept 2024

·

Stayed 1 night

I enjoyed my stay. The staff was helpful. The room was clean and the breakfast was enjoyable.

10

Cheri

20 Aug 2023

·

Stayed 1 night

Friendly staff and clean. Great breakfast. Room was accommodating and met our needs for quick overnight stay.

10

Ryan

22 May 2025

·

Stayed 1 night

Great, clean hotel with friendly staff. Good breakfast as well...Convenient to food and shopping options..

10

Louise

24 Mar 2025

·

Stayed 1 night

Very clean overall. Very comfortable beds. My granddaughter loves to swim and the pool was very nice. We will definitely be back. Also friendly staff and a nice breakfast. Great job keep up the great work.

10

Pamela

23 Dec 2025

·

Stayed 2 nights

Clean room, comfortable bed. Decent breakfast options and friendly staff

8

Leigh

20 Jul 2025

·

Stayed 1 night

Very clean easy check in Bkfst hot

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $172
20 $132	21 $159	22 $132	23 $122	24 $119	25 $119	26 $119
27 $126	28 $122	29 $122	30 $124

Su	Mo	Tu	We	Th	Fr	Sa
				1 $119	2 $122	3 $118
4 $117	5 $120	6 $120	7 $115	8 $121	9 $119	10 $118
11 $127	12 $124	13 $121	14 $122	15 $123	16 $120	17 $116
18 $123	19 $125	20 $126	21 $125	22 $126	23 $119	24 $124
25 $132	26 $125	27 $125	28 $130	29 $125	30 $126	31 $118

Holiday Inn Express & Suites - Auburn by IHG

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room

Standard Room, 1 King Bed, Roll-In Shower (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, Multiple Beds (2 Bed)

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible Bathtub (Mobility)

Guest reviews of Holiday Inn Express & Suites - Auburn by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Auburn by IHG

Prices for upcoming dates